This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We at Wilcox Electric are here to serve you. Our team will insure that you receive complete electrical services in a timely, professional manner. Since our founding in 1989, our successful stream of work has been driven largely by customer recommendations. Our company has evolved from a home-based business to an electrical contracting business with 22 employees. As a reflection of the times, we are installing increasing numbers of EV car charging stations in both single family houses and multi unit dwellings.
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
Residential electrical from top to bottom, which includes all interior and exterior lighting, outlets, and switches Specializing in problems associated with older, existing wiring. Troubleshoot, repair, replace and upgrade any of the aforementioned.
Power for EV Charging Stations in Single Family Homes and Multi-unit Dwellings.
Panel Replacements and Electrical Heavy-ups.
We were doing siding at the same time, so they had to take down and put back up the heavy-up work on the outside. They agreed to give us a reduction in price for their second trip, even though it was really our fault, so they were good folks to work with. I don't remember the exact price, but they were slightly below the competing bids I got--in other words, they were willing to negotiate and work with the customer. Good guys all around.
Description of Work: They did a heavy-up, and it went well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeanne G.
12/2013
5.0
electrician
+ -1 more
They are absolutely delightful to deal with. The technicians were on time, worked in a professional manner, left the work areas clean, and were helpful with anything I requested. I now consider Wilcox Electric my electricians, and I have already recommended them t friends.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Wilcox Electric LLC
To hear that our staff is absolutely delightful is so gratifying. I want to thank you twice -- thank you, thank you! We are grappling with the challenges of being a company that is not so small anymore and yet not quite big enough to have all the "systems" in place. (Introducing more "system" into our operations is my New Year Resolution of 2014.) This kind of feedback is motivating and makes it worthwhile! Tracy Wilcox
Lisa G.
12/2013
5.0
electrician
+ -1 more
they did excellent work as usual love using Wilcox Electric
Description of Work: We had a hard wired smoke detector that needed to be replaced and some oujtlets we were concerned about.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Wilcox Electric LLC
I am glad that we were able to be of good service. Thank you for the kind words! Tracy Wilcox.
David M.
12/2013
2.0
electrician
+ -1 more
The electrician arrived to determine the work that needed to be done. He was very knowledgeable and pleasant. He told me an estimate would be sent following his visit. My challenge lay in working with the person at the office. I had to call to get the estimate two weeks after the initial visit. I then followed up to let her know that there were two items missing from the estimate. There was no response, so I followed up again and she told me she would speak with the electrician and have him add the two items. I also requested that we schedule a date as I was leaving the country for two weeks. No response. Followed up again and was told the electrician was on vacation and that she would follow up with him once he got back a couple of days later. No response. The following week I sent an e-mail letting her know that if I did not hear from her by Monday I would presume the company was no longer interested in the job. No response. Perhaps the job was too small for the company. I am in a small condo building, but would have been happy to recommend to others. This process began in early November, so I have wasted two months of my time with this company.
Description of Work: The provider came to the property and assessed what needed to be done and sent an estimate following the visit.
Rating Category
Rating out of 5
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$500
Response from Wilcox Electric LLC
We owe an apology to this Member. I have tried to piece together the “what and why’s” involved here, and it appears to be one snafu after another. The fact that my husband and I had two, back-to-back mini-vacations during this time only exacerbated the problem. Steve was in the office for two days in between these trips, yet it sounds like we did not answer this Member’s questions about the estimated work properly. It is always hectic before and after any vacation. Despite our efforts to be responsive to our customers, we simply messed this one up.
Anne S.
12/2013
5.0
electrician
+ -1 more
Dale and helper Ryan were just great. They did a wonderful job rewiring inside and outside. I would recommend them to anybody. They were on time and very professional but friendly. They were easy to talk to and described the problems with me.
Description of Work: They came out twice. The first time was around $200.00 the second was $407. I had electrical receptors replaced with GFI rewiring in my back yard and 2nd story of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$407
Response from Wilcox Electric LLC
Thank you so much for submitting this report. Dale is a solid electrician and very personable as well!
Roderick T.
12/2013
5.0
electrician
+ -1 more
Wilcox Electric is an excellent choice for electrical work. I contacted Wilcox Electric Friday morning at approximately 9:00am and by late afternoon my problem was resolved. Steve was professional, knowlegdable, prompt and very pleasant. I plan to use Wilcox Electric in the future for other electrical work, and I highly recommend them to others.
Description of Work: Repair an electric breaker overload.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tim P.
12/2013
5.0
electrician
+ -1 more
Wilcox Electric was fast, professional, and minimized the patch work required afterward.
Description of Work: In order to install a tankless water heater, I needed to increase the capacity of the wires to the tank. This required running new wires across the bedroom to the heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rajiv V.
12/2013
5.0
electrician, ceiling fans
+ 0 more
Installed a ceiling fan, flush mount light fixture and performed a general safety inspection. We have used them in the past. We moved from their service area this summer but would be happy to use them again.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jules S.
12/2013
2.0
lighting
+ -1 more
We called Wilcox recently to get an estimate on outdoor security lighting and some other misc. small jobs. Mr. Wilcox was prompt in coming out for the estimate and very professional and creative in his recommendations. That's the good part. The bad part. We never heard further. No estimate, no response to our phone call checking in. What a disappointment, as there was every reason to believe this would have been an attractive option for us. The D is a gift in that failure to at least give us a call and let us know that they wouldn't be able to take on our job slowed us in looking at other options.
Description of Work: I called WILCOX ELECTRIC LLC.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Response from Wilcox Electric LLC
I regret that there was missed communications with this customer. Steve Wilcox did the estimate on Wednesday, Nov. 20. We e-mailed an Estimate to the homeowner on Monday, Nov. 25th. He seemingly missed the email, and that is regrettable. Perhaps the e-mail with the Estimate went into his spam? However, we seemingly missed his phone call to follow up. That oversight is on us, and we accept responsibility for that. We have apologized directly, since we always regret causing our customers inconvenience. I think everyone in this company feels fortunate to be as busy as we are. We are grateful for the business that we get from Angie's List customers. I see how hard our employees work, and they have the right attitude. We talk about providing value to our customers, being fair, and basically providing high quality, professional work. We don't always get it right, but we will continue to do our best. Thank you for reading this, and Happy Holidays. Tracy Wilcox
Helen N.
12/2013
5.0
electrician
+ -1 more
They demoed the existing electrical service and installed a new 400 amp, 4-meter stack for a three unit building. |-Run new service cables, and install a new 100 amp panel for each unit |-Installed existing circuits into the new panels, and added a receptacle below each panel |-Run a new circuit for the garbage disposal and installed a controlling switch for each unit |-Installed a new receptacle for the washer/dryer for each of three units. |ï?·
Description of Work: I used WILCOX ELECTRIC LLC.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$7,900
Ezra F.
12/2013
5.0
electrician
+ -1 more
Estimates I had from other companies were ridiculous. Wilcox provided a reasonable estimate, only installed high-grade fixtures and were very professional. I was also the General Contractor on my project and they helped me with the minute details of timing and other issues.
Description of Work: The rewired for a new kitchen project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$4,500
Michael H.
12/2013
5.0
electrician
+ -1 more
Will not hesitate to use them again in the future when other projects are done that need electrical work.
Description of Work: Electrical installation for major home remodel inclusive of complete high end kitchen and various other electrical work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Anne W.
12/2013
5.0
electrician
+ -1 more
They're terrific: they show up on time, are polite and professional, do first-rate work, and clean up after themselves. Unlike some electricians we've used, the people Wilcox sends out appreciate that they're working in a home, not a commercial construction site.
Description of Work: We've used Wilcox several times for large and small projects in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beverly W.
12/2013
5.0
electrician, lighting
+ 0 more
Great service and a very good experience.
Description of Work: Installed a bathroom light fixture in about 10 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Penny P.
12/2013
5.0
electrician, lighting
+ 0 more
They changed lighting and put in dimmers throughout the apartment
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Barbara G.
12/2013
5.0
electrician
+ -1 more
Latest contact involved upgrade of electrical circuit.
Description of Work: I used Wilcox Electric.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Terry M.
11/2013
5.0
electrician, lighting
+ 0 more
Installed light over sink and added an electrical plug in the closet.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Ethel S.
11/2013
5.0
electrician
+ -1 more
On Nov. 9, 2009, Wilcox Electric separated house circuit from junction box and ran new circuit to box and put downstairs (basement) lights on that circuit. Also replaced #7 breaker in panel. This work was necessary because I was having continuous circuit breaker kick outs in my home. Mr. William Hutchins (mechanic) arrived on time and explained that I did not need a heavy-up. He performed work in a very professional and satisfactory manner.
Description of Work: I used Wilcox Electric.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$485
Charles D.
11/2013
5.0
electrician
+ -1 more
We lost power to a circuit in our family room and to the deck. I called Wilcox on Wednesday and they indicated that they could do the job the next day between 8:30 and 9:00 Am. Dale and Ryan arrived shortly after 9:00 AM, quickly identified the problem and rewired the circuit. The crew was very professional and answered all of my questions and completed the job in about one hour. I am completely satisfied with their work.
Description of Work: Restored electricity in family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Robert B.
11/2013
5.0
electrician, lighting
+ 0 more
It was done in the time frame we were told and done well. They were very professional.
Description of Work: They installed under cabinet lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
JANET J.
11/2013
5.0
electrician, lighting, outdoor lighting
+ 1 more
Wilcox folks installed new kitchen lights for me in April. I rang them up for the above-described work on Monday morning and the installer arrived after lunch. No extra charges for travel time or same-day help, which I definitely needed. I think $162 for the first hour and $98 for subsequent hours is a little high. But both Howard, who helped me today, and Dale, who worked for me in May, are extremely competent, courteous, and professional. This is a family-owned business that's doing everything right.
Description of Work: Reinstalled a wall sconce that had ripped out of the wall due to poor installation in 1992. Reset an outdoor light fixture beside the front door after siding installers had put it back in position upside down. Glued a ceiling medallion over an abandoned box in the kitchen. Replaced 2 outdoor floodlight bulbs above the second storey. Total time billed was 2 hours.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Jennifer M.
11/2013
3.0
electrician
+ -1 more
The day of the work went fine, but the new fans were far too loud -- the techs came back that day and agreed that they weren't working right. But it took weeks of my badgering the company by phone and email to get them to come back and fix it. When they did, the tech said that they'd misquoted the project and that with the return work, the charge wasn't covering them. I felt like that wasn't my fault -- they'd installed fans with which they hadn't worked before, and they were substandard, and for weeks I thought they just wouldn't ever come back to make it right. A frustrating experience all around, maybe for everyone.
Description of Work: I got several quotes and Wilcox was competitively priced and the company owner seemed very knowledgeable and responsible during the quote walk-through. We were having several bathroom fans installed, one repaired, and some minor fixture replacements done.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
JANET J.
11/2013
5.0
electrician, lighting
+ 0 more
Removed and replaced two kitchen light fixtures. Very good, knowledgeable installer. | |
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Nathan B.
11/2013
5.0
electrician, lighting, ceiling fans
+ 1 more
Wilcox electricians take pride and responsibility in their work. We have been using Wilcox Electric since around 1998, well before Angies List ever exist. Wilcox Electric was was highly recommended to me by our appliance repairman Skip (of Skip?s Appliance Repair). We have used Wilcox Electric for a wide variety of electrical projects, which have included installing multiple ceiling fans, rewiring an antique kitchen chandelier, rewiring an attic, re-configuring a three-way switch, upgrading an old circuit box inadequate for our current appliances, installing a motion sensor security light, installing a whole-house surge protector, and rewiring our indoor phone lines, among others (which I do not remember). We called Wilcox Electric after the HVAC technician diagnosed a lack of electric current reaching our boiler (furnace). We needed an electrician who could come quickly, was reliable, could diagnose the problem, and could get the job done quickly and inexpensively. Our needs met with the Wilcox Electric electrician who came to our house.The electrician arrived when expected and wasted no time in diagnosing the problem and repairing the defective switch. Had the electrician not diagnosed the overheating transformer box, this could have lead to a fire with devastating results.
Description of Work: The electrician rapidly diagnosed a faulty shut-off switch to the boiler (furnace) and expertly replaced it. When the furnace was turned on, the electrician then diagnosed a faulty transformer box on the furnace, which was a potential fire hazard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102
Petra R.
11/2013
5.0
electrician
+ -1 more
wired for a new dishwasher with a non-standard configuration - did an excellent job
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Home Security Systems,
Landscaping - Lighting,
Kitchen and Bath Remodeling
FAQ
Wilcox Electric LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Wilcox Electric LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Wilcox Electric LLC offers free project estimates.
Yes, Wilcox Electric LLC offers eco-friendly accreditations.
Yes, Wilcox Electric LLC offers a 10% senior discount.
Yes, Wilcox Electric LLC offers emergency services.
Yes, Wilcox Electric LLC offers warranties.
Wilcox Electric LLC offers the following services: Residential electrical from top to bottom, which includes all interior and exterior lighting, outlets, and switches Specializing in problems associated with older, existing wiring. Troubleshoot, repair, replace and upgrade any of the aforementioned.
Power for EV Charging Stations in Single Family Homes and Multi-unit Dwellings.
Panel Replacements and Electrical Heavy-ups.