This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We at Wilcox Electric are here to serve you. Our team will insure that you receive complete electrical services in a timely, professional manner. Since our founding in 1989, our successful stream of work has been driven largely by customer recommendations. Our company has evolved from a home-based business to an electrical contracting business with 22 employees. As a reflection of the times, we are installing increasing numbers of EV car charging stations in both single family houses and multi unit dwellings.
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
Residential electrical from top to bottom, which includes all interior and exterior lighting, outlets, and switches Specializing in problems associated with older, existing wiring. Troubleshoot, repair, replace and upgrade any of the aforementioned.
Power for EV Charging Stations in Single Family Homes and Multi-unit Dwellings.
Panel Replacements and Electrical Heavy-ups.
I found the team, Nick and Gerald, extremely professional and efficient. Wilcox responded immediately to my call for troubleshooting a light fixture and they took care of the problem in under 20 minutes. Fast and easy.
Description of Work: Fixed a dining room chandelier
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
JIM T.
03/2014
5.0
electrician, ceiling fans
 + 0 more
It went fine. One of the fans controller went out with-in a week and they came out and made the light work and will be coming back out to install the new controller soon.
Description of Work: They installed two ceiling fans.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Beth M.
02/2014
5.0
electrician, lighting
 + 0 more
The electricians were responsive, efficient, and were able to identify the issue and fix it the electrical problem as well as several outlets within and hr.
Description of Work: Electrical outlet repairs and switch replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Douglas S.
02/2014
3.0
electrician
 + -1 more
They showed up at 9 a.m. and informed me that they were told they were there for just an hour of service. I called the company and they apologized and told them to stay as long as they could but they rushed it and didn't completely do what I asked for and so I rated them as average for service delivery.
Description of Work: I had arranged for a half day of service.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$850
Response from Wilcox Electric LLC
I am sorry to hear of this Member's experience in late 2012 with our company. In the office, I emphasize that paying attention to detail is really important. One small mistake -- in this case, not providing adequate time in the schedule -- can create a significant problem. We completed the scope of work for this Member over two separate visits. Each visit clearly required more than one hour of time. Finding office staff that really hone in on this kind of detail has been a challenge for us in the past. After a sustained, three year effort to get two, good, people working with me in the office, I am very pleased and relieved to say that I now have this quality. For myself, I have learned a good amount about how to train and manage these employees too. I am sure that we will from time to time mess up, but I hope and expect that these situations will not happen as often. As always, I am grateful for the thoughtful feedback from Angie's List Members. It is often insightful, so we take these comments seriously. Tracy Wilcox
Roxie A.
02/2014
5.0
electrician
 + -1 more
Very polite and informative but over priced for what was performed.
Description of Work: Flipped on a GFI that I was not aware of.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Lori S.
02/2014
5.0
electrician, lighting
 + 0 more
They were very responsive, courteous, punctual and professional. Highly recommend them.
Description of Work: Repaired multiple recessed lighting fixtures in our historic home. They also installed an electrical outlet in our backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Laurel C.
02/2014
5.0
electrician, lighting
 + 0 more
Everything went very well. I will definitely continue to use them for electrical projects.
Description of Work: Replaced several light fixtures and switches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Ethel S.
02/2014
5.0
electrician
 + -1 more
On Feb. 13, 2014, kitchen appliances suddenly powered off. I contacted Wilcox Electric. Due to very inclement weather (snow/ice), Wilcox Electric was closed but I was given the owner's cell to contact as I had an emergency situation. I contacted owner, Mr. Steve Wilcox, explained that my refrigerator was powered off, as well as other kitchen appliances and he told me he would come to my home. Even though Maryland schools and businesses were closed due to weather, Mr. Wilcox drove to my home where he had to park a block away from my house due to snow/ice build up. After a thorough check of my electrical system, power was successfully restored to my kitchen. I was very relieved, grateful, and impressed with Mr. Wilcox's kindness and professionalism in handling my problem.
Description of Work: Electrical power in my kitchen was restored.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Wilcox Electric LLC
We thank you for taking the time to submit such a kind report. Steve is a committed professional, no doubt about it. As his wife, I had mixed feelings about him driving into town, but there was no question about his responding to this emergency call.
Todd F.
02/2014
5.0
electrician
 + -1 more
Steve Wilcox showed up fast and tracked down the problem with the tenacity of a bloodhound. It wasn't easy, he ended up having to crawl up into our tiny filthy attic where he found the source of the problem. He was incredibly polite and charming throughout. When he left our puppy was sad for hours.
Description of Work: We had an unexplainable power outage on one circuit in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Wilcox Electric LLC
Thank your for posting such an awesome report, and thank you for putting a smile on my face! Your puppy sounds so sweet! We have two dogs at home, and Steve is clearly the beloved favorite for one dog in particular, despite the fact that I feed, walk,and care for them. Tracy Wilcox
AUDREY F.
02/2014
5.0
electrician
 + -1 more
It is working, that is all I can say.
Description of Work: He did electrical work. My door bell was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen F.
02/2014
5.0
electrician
 + -1 more
Very happy with the service. Steve came the same day that I called and explained everything to me very clearly.
Description of Work: Replaced two circuits on my electric panel and tightened a loose light switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Marsha F.
02/2014
5.0
electrician, lighting
 + 0 more
I've worked with Wilcox electricians for a number of years and will continue to do so. The closet light had to be completed in two trips. We were hoping that the wiring outside the light was a problem, but the ballast was bad. It took us a few days to find a new light, then Wilcox took another 3 weeks to come out to put it in, due to our schedule and their having lost 2 of their electricians.
Description of Work: A faulty outlet and a light in a closet needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Scott C.
02/2014
5.0
electrician
 + -1 more
I was very happy with Wilcox Electric and was actually referred to them by a contractor I have used in the past. After using electricans that were "two guys and a truck", it was nice to have a professional team, that were capapable, professional, and cleaned up as they went. When they left, the work was completed, and it all looked wonderful. Wilcox Electric is a truly professional outfit, and I would and will call them again.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,870
Helen J.
02/2014
5.0
electrician
 + -1 more
We were very pleased with the professionalism and service we recieved from Wilcox. I will certainly call them with my next electrical service needs.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Anne Wynne T.
02/2014
5.0
electrician
 + -1 more
I have used Wilcox Electric for many years and would not use anyone else. I trust not only the work, but the professionalism and pricing as well. I highly recommend Steve Wilcox and his company.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Wilcox Electric LLC
I certainly do recognize this Member's name, and I thank you for your trust and your continued business. We work hard to earn and preserve that kind of trust. With gratitude, Tracy Wilcox
Donald C.
02/2014
5.0
electrician
 + -1 more
Steve is excellent. He managed to work in an estimate the day of my call, and came back the following day for service. I will use his company again. Thank you Steve!
Description of Work: Replace out switch in the master panel and improve wiring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Wilcox Electric LLC
Thank you for the kind words. I have to be honest and point out that we are not able to provide such prompt service all the time. In an emergency, yes, we will make it happen. Generally, however, our schedule is pretty well full for about one week. We are so fortunate and blessed to be that reliably busy with such a wonderful client base. We do not take it for granted. Angie's List customers are a big part of this, so Thank You!
Christopher T.
01/2014
5.0
electrician
 + -1 more
I have worked with Wilcox Electric for the past 10 years. Steve, the owner, has always provided professional and reliable service. I highly recommend him and his staff if you need electrical work done in your home.
Description of Work: Replaced circuit breaker panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Wilcox Electric LLC
Thank you! We so appreciate the loyalty and the recommendation.
Thomas H.
01/2014
5.0
electrician
 + -1 more
Tom Wilcox has done a lot of electrical work in the past..like installing a whole new board and rewiring house, a few years ago. AND several other smaller jobs. Called Tom in the a.m. and he was here within an hour or so. VERY reliable, professional, personable. Will NEVER use any other electrician.
Description of Work: Had an emergency when an old central vac system suddennly came to life when we were not home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Wilcox Electric LLC
This Member is a former neighbor of ours, and he really should know my husband's first name. Tsk, tsk, (removed member name)! (This former neighbor's name is in fact, (removed member name) -- it is not my husband's name!) We got to know (removed member name) through the electrical work that we did in his house, and he is more than just a customer to us. So, he will not live down forgetting STEVE's name! Thank you for the kind words, (removed member name)! :)
Zaida J.
01/2014
5.0
electrician
 + -1 more
Wilcox staff were very professional and accommodating. They scheduled the appointment right away, arrived when expected, and did the work in a timely and efficient manner. Would recommend to anyone.
Description of Work: Rewire an outlet and some other circuits in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Robert J T.
01/2014
1.0
electrician
 + -1 more
Came and looked at work to be done and said he would call with estimate. |Never received a call.
Description of Work: .
Rating Category
Rating out of 5
Response from Wilcox Electric LLC
We are always interested to know if/when we are non-responsive to our customers. In this case, the estimate appointment occurred in October, 2011. We have a copy of an Estimate dated October 25, 2011 in our computer for this Member, so I wonder what happened. Occasionally there are problems with incorrect e-mail addresses or maybe we forgot to send the Estimate at all. At this point, I don't know. I would ask people to be sure to contact us, as many do, and ask for the Estimate. Many times, this problem can be cleared up. Thank you, Tracy Wilcox.
Elisa L.
01/2014
5.0
electrician, lighting
 + 0 more
Overall value for money was good. They had to come twice bcz did not have all needed parts in the truck, but stuck to the initial estimate. Good and pleasant experience. I will use them again.
Description of Work: Installation of timers for exterior lights.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
elaine W.
01/2014
5.0
electrician
 + -1 more
Wilcox came out and fixed the problem within minutes. This is the second time I have used them and they are awesome. Professional, friendly, fast, smart. Just love them.
Description of Work: A new space heater caused my circuit to trip and left me with partial electricity.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Mary Ellen W.
01/2014
5.0
electrician
 + -1 more
They were prompt arriving to do the estimate, then faxed it to me and explained in their written estimate exactly what would be needed. Coordinated the work schedule with my vacation schedule. Pulled the permits (The flippers I bought the house from apparently never did pull permits and added lighting and outlets by illegally splicing old wire to new rather than run new circuits. Flippers couldn't have run new circuits without increasing the service to the house and they didn't bother. This resulted in many dangerously-overloaded circuits that we learned about as they kept tripping the panel.) Arrived on time with a crew of 3, owner Wilcox did most of the work: new service wire through the foundation, new service panel and meter, HUGE iron ground post pounded into the ground, isolated a couple of dangerously overloaded circuits (but they weren't the ones I thought would be needed and they didn't do work I didn't need to have done.) Put in redundant grounds, new outlet. The electricity was off for about 4 hours = no heat, no light, (mid December) and with a newborn in the house I was glad they worked as fast as they did. The work cost about $100 more than the estimate (if I recall properly) but IMHO they (a) were very nicely priced to begin with, and (b) did more than $100 additional work. Inspector came a week later and gave the work his blessing. I MOST DEF will use WILCOX Electric later this year when I begin some major remodelling. They're competent, careful, clean up after themselves, polite, on time and totally professional.
Description of Work: Provided a free estimate for increasing the electrical service to the house; then did the work on MY schedule. (Relatives who now live in the house didn't want the responsibility for okaying or declining work that might be needed, so Wilcox worked around my schedule.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Response from Wilcox Electric LLC
I am very pleased that the electrical work went well for this Member. I helped to coordinate the scheduling for this work, and so I am informed of the particulars. The Member wanted to coordinate the work while she was in the area over the holidays, and she contacted us well in advance. (So our ability to accommodate her schedule was not extraordinary, I have to admit.) I had the impression that she might not be soliciting bids from other contractors, and I knew that we were the right company to honor that trust. The job was straightforward, and we gave her a fair price. We appreciate her gratitude and the kind comments. Tracy Wilcox
rita N.
01/2014
5.0
electrician
 + -1 more
I have been using Wilcox for over 3 years, service has been8 amazing, prompt, courteous, and professional and cost is always competitive to other electrical companies.
Description of Work: Replace commercial switch to garbage disposer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230.8
Response from Wilcox Electric LLC
This Member is indeed a long-time, valued customer. We work around her business schedule, since she runs a restaurant. We do appreciate her comments! Tracy Wilcox
Grantham M.
01/2014
5.0
electrician
 + -1 more
Yesterday evening I had one bedroom with no power, another bedroom with a single outlet out, a hallway overhead light and outlet out, and master bathroom outlet and light out...I checked the breakers and none of them had been tripped, even more confusing was the fact that some lights and outlets on the same breaker were powered while others were out (i.e. "Hallway Lights" breaker had one light working and another out). I called Wilcox Electric, spoke with Tracy and explained my problem; Tracy said that they were very busy due to the cold weather etc and asked if it was an emergency or could wait a day or two. I explained that we're sleep training our 6mo twin girls in the two bedrooms that are out and I am concerned about a fire hazard...Tracy was extremely helpful and asked if she could check with her crews and call me back. She called back a minute or two later and said that the owner of the company (Steve Wilcox) could be at my house between 9-10 the following morning! Steve arrived and I explained the problem as best I could and he went to work: The previous owner of my 1880 townhouse apparently used a bunch of trained monkeys to put in the electrical. After several hours going room to room pulling outlets and recepticles in an effort to figure out just how badly the wiring was messed up and what went wrong...Steve figured it out, fixed the problems and we are now powered and good to go. MOST importantly Steve found an outlet that had completely burned through and the only thing keeping it from shorting out and possibly starting a fire was a lucky break in how the plastic had melted...to make matters worse it was the outlet directly behind my daughter's crib. THANK YOU Steve and Tracy for fitting us into your busy schedule last minute and preventing what could have been every parents nightmare. I will HAPPILY refer Wilcox Electric to friends and family and they will definitely be my first call when it comes to anything electrical. I plan to have Steve and Wilcox Electric come back to safety-check the entire rest of the house as soon as they can possibly fit it into their schedule.
Description of Work: Troubleshooting electrical outages in two bedrooms, two bathrooms and a hallway. Identified and fixed a major fire hazard in an electrical outlet in my infant daughter's bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Response from Wilcox Electric LLC
We thank you this review. It is so heart-warming to receive feedback on a job well done! I made sure to pass on these remarks to Steve. I remember receiving this phone call, and so I am familiar with this Member's situation. I am glad that we were able to isolate the problem so that this family can be safe in their home.
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*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Home Security Systems,
Landscaping - Lighting,
Kitchen and Bath Remodeling
FAQ
Wilcox Electric LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Wilcox Electric LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Wilcox Electric LLC offers free project estimates.
Yes, Wilcox Electric LLC offers eco-friendly accreditations.
Yes, Wilcox Electric LLC offers a 10% senior discount.
Yes, Wilcox Electric LLC offers emergency services.
Yes, Wilcox Electric LLC offers warranties.
Wilcox Electric LLC offers the following services: Residential electrical from top to bottom, which includes all interior and exterior lighting, outlets, and switches Specializing in problems associated with older, existing wiring. Troubleshoot, repair, replace and upgrade any of the aforementioned.
Power for EV Charging Stations in Single Family Homes and Multi-unit Dwellings.
Panel Replacements and Electrical Heavy-ups.