Wilcox Electric LLC

The experience setting up the appointment was perfect -- polite, responsive, efficient. Steve Wilcox, the owner, did the work. He arrived on time and was professional and friendly. While in the house, he also checked (without being asked) the circuit box and other connections, explained what had gone wrong with the outlet and answered questions I had about rewiring part of the house to add more outlets. (Since he only had to gain from the additional work, I was happily surprised when he raised the issue of whether it was really worth my investment.) At my request, he also supplied a written estimate for some additional work I was considering.

It was mediocre at best. The ceiling fans they put in still don't work. We were not satisfied.

Two people came and it took about 2 and a half hours. Area was left clean. They were on time, courteous, informational, and they gave me an Angie's list discount.

Dale and Henry arrived on time. Both were courteous, efficient and worked simultaneously on different small parts of this dispersed job which saved time to all of us. This company is pleasure to deal with, time and again.

Erik from Wilcox Electric did an excellent, efficient, and professional job. I needed to convert several outlets from 2-prong non-grounded to 3-prong grounded outlets. He quickly did the job and corrected poor workmanship on other outlets. He also took the time to troubleshoot a light fixture and explain possible solutions to the problem. All around excellent dependable and honest work from Erik. I'll use Wilcox Electrical again.

Erik Schmidt, the electrician from Wilcox Electric was wonderful. I will never use anyone else again from Wilcox. He analyzed the problem with connections outside and fixed the cable and two electric outlets. I had been told there were real problems and it would take considerable time to fix as there were damaged wires due to rodent issues. (Why would an animal chew electrical wires and get electrocuted?) He looked and said there were no rodent issues. Another electrician told me my low light/fan levels on a ceiling fan/light meant it needed to be replaced. He found that the dimmer switch was malfunctioning and he fixed it in a nanosecond. I took the new fixture back and saved over $200.

I was happy with the technicians work and had a question about billing. everything was resolved fairly and I am very pleased. Thanks wilcox! I will use you again.

Erik Schmidt was extremely pleasant, very professional, and did excellent work. He called to make sure it was OK to arrive early and did the work efficiently. He cleaned up and removed trash.

Mr. Wilcox came out himself to survey the job. It was a difficult job as I was asking them to put holes in my aluminum patio covering to hang the fan. He was very thorough and included me in the conversation about how to complete the job. He seemed very experienced and knowledgeable in his field. I felt very comfortable that he would take great care in completing the job to the best of his ability. Before he left he told me that I would hear from his staff the following day. Two days later I called and asked why I hadn't received a call. I was told that they hadn't received Mr. Wilcox' notes. The following day we set a date for July 30. In the middle of the month I received a call from one of the staff and she said they had an opening in their schedule for the following day. I took the opportunity. That day I went into work early and didn't pack lunch because my appointment was late morning. At about 8-9 am on install day I received a call from the staff and they said that they didn't realize that Mr. Wilcox specifically asked to be present at the install. Therefore they couldn't complete the job as scheduled because Mr. Wilcox was unavailable for a few weeks. They were apologetic about the oversight. We set the date back to July 30. When July 30 finally arrived all went perfect. Mr. Wilcox and his electricians arrived on time and worked hard for about 4 hours. I am really happy with the end result.

I was able to schedule an appointment for an imminent problem immediately. The next day it became apparent the problem was not resolved. The owner of the company came out that afternoon to trouble shoot and resolved. He did a thorough job assessing all electrical likelihoods. The service of the staff and owners was beyond 'customer oriented' and I would highly recommend this company.

Erik was very professional and helpful. We had hoped that the time - and therefore cost - would be less, but you get what you pay for and they were on time, did the work we needed, and were very courteous. We would certainly use them in the future.

Work began on June 9th and is still not done as of July 2nd. One hand doesn't know what the other is doing. From one person to the next, they don't understand what work has been done and what hasn't, as we have gotten calls from people saying, "Oh the grounding rods haven't been put in yet? The inspection hasn't been done yet?" We have been waiting weeks for them to put in grounding rods and then the County needs to inspect (which Wilcox is coordinating). They were maybe going to come last Friday and do both, but neither happened (even though my husband took off work to be there). We still have no date from them on when the work will be complete. They had Miss Utility come spray the groud (for grounding rods), and that was done a couple of weeks ago, but it has been so long that the grass has grown and been cut several times and is barely visible. Least of my complaints, but worth mentioning, is that they left a complete mess where the inside work was done, and we had to clean it up ourselves. And through all of this, they continue to call and ask for payment when the work hasn't been complete and we have no idea when it will be done. I would never recommend Wilcox to anyone.

During the inspection of our new home, we discovered that the main electrical line running into the house needed a heavy-up. We called around for several quotes, and we were most impressed with Wilcox. Steve came out himself for the estimate, and not only did he really seem to know his stuff, but he also quoted us a great price. We went with Wilcox and are happy we did. He and another technician arrived on time for the job, and they were thorough and did great work. We had one minor issue after the work was done (our garage lights were not working), but Wilcox sent an electrician out to address the problem (without charge) and, once he arrived, it was solved in no time. Overall, we did have some slight difficulty with scheduling issues -- it took a few weeks to get someone out to the house for the work. But the fact that they are so busy is probably a testament to the quality of work they are doing. On balance, we are very happy with the work and plan to call Wilcox again for a few other jobs.

Repaired electrical short and restored power to garage. Surveyed some issues with our exterior electrical outlets. Price seemed very reasonable and they are now our go-to company. Dave was excellent, friendly and professional.

Steve is great. Happy with the work that was done. Had a bit of trouble with the office and scheduling but the work was eventually done.

A bit of a wait to schedule the work - guess it's a busy time of year, but they did great once they came. Steve Wilcox himself came out for a preliminary check after hours, at night, when we smelled a funny burning smell and were worried about a fire threat and had to go out of town the next day. So it was great overall.

We contacted Wilcox to examine our circuit breakers, and they promptly sent someone out within the next few days. The tech said that he would write up a proposal and be back to us within a week. Five weeks passed, and I finally called (I should have called earlier). Somehow the proposal never got sent to me. These things happen. But I sort of expected that, as a consequence, they would bump me up the queue. Instead, I was originally told I would have to wait another 4-5 weeks to get a service call. We finally found a date two weeks out. So, what is relatively minor work is taking a lot of effort and time. Wouldnt use them again. Too much trouble.

Ask for Nick to do your service. Fast and dependable.

Joe and Trey were great. They arrived about 2pm and stayed until well after 7:00 on a Friday evening so that they got everything done. The challenges they encountered with the bathroom fan and one of the ceiling fans were no match for them. They had great suggestions on our light fixtures that are burning through CFLs every year or so. And they even asked for a broom and dustpan so they could clean up after themselves. We now have three new ceiling fans, two of which are much brighter than the previous fans and one of which replaced a regular light on the front porch (all the better to sit under a breeze when it's 90 degrees out with 75% humidity and i'm taking a break from cutting the grass!). The bathroom that had had a broken fan for a few months now has the ability to circulate air again. And we have a plan for the two aforementioned problematic light fixtures for the next time that we have Wilcox Electric out.

It went Great. They came Very quickly. And changed the wires put in a new electric box did every thing quickly and it worked great. Checked out other things that was not on the work order at no charge.

It went pretty well and everything seems to be working correctly. He was prompt, pleasant and got everything done in a timely.

It was great; I'd highly recommend this company. Steve was very professional and friendly and explained to me what was going on. He came by right away and was efficient and courteous.

They arrived on time, were professional, curtious and no English language problem. We have used them before, and will do so again, and have recommended to others, because of their great customer service and professionalism. Del and Kevin were personable, thorough, and did what was necessary quickly and efficiently. Crystal, in reception, was courteous and helpful in working with appointment times.

Went well. I needed inspection and any repairs to sell my home.

Showed up on time, were friendly, worked quickly, and did a great job. Even helped clean the glass of one of fixtures before installing it. I highly recommend using Wilcox Electric. Will definitely call them again.