This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We at Wilcox Electric are here to serve you. Our team will insure that you receive complete electrical services in a timely, professional manner. Since our founding in 1989, our successful stream of work has been driven largely by customer recommendations. Our company has evolved from a home-based business to an electrical contracting business with 22 employees. As a reflection of the times, we are installing increasing numbers of EV car charging stations in both single family houses and multi unit dwellings.
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
Residential electrical from top to bottom, which includes all interior and exterior lighting, outlets, and switches Specializing in problems associated with older, existing wiring. Troubleshoot, repair, replace and upgrade any of the aforementioned.
Power for EV Charging Stations in Single Family Homes and Multi-unit Dwellings.
Panel Replacements and Electrical Heavy-ups.
Great. I had two problem light fixtures one of which presented a safety and fire hazard. I called Wilcox and set up an appointment. Steve Smith one of Wilcox's electricians came exactly on schedule and confirmed the problem. He replaced the one light fixture with a new one I had bought and fixed the other one. He did all within one hour. I was very happy with the experience and would not hesitate to recommend Wilcox and Steve Smith to anybody.
Description of Work: Fixed two problem light fixtures
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
John F.
10/2016
5.0
electrician
 + -1 more
The service was excellent. Nelson was the electrician that performed the service and did a great job. he found a mis-wired outlet and fixed it. He did a close exam of the electrical panel checking to see that wiring was tight and properly connected. He was on time finished within and hour, cleaned up after himself, fixed the broken outlet, provided a breakdown of what he did and recommended a whole house surge suppressor, which I will get in the near future. It was a great experience. I will certainly be calling Wilcox and Nelson for future work.
Description of Work: A complete inspection of my townhouse electrical system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305
Beth S.
10/2016
5.0
electrician
 + -1 more
Steve Smith came on time, performed the work, cleaned up after himself and was even friendly with my 3 yr old :) Couldn't have gone better.
Description of Work: The dimmer switch for my kitchen lights had burned out and therefore I had not lights in my kitchen
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239
Christopher M.
10/2016
5.0
electrician, lighting
 + 0 more
Excellent -- dispatcher was extremely friendly and responsive. Electrician -- Steve -- was very friendly, professional, and explained the issues in laymens' terms. He provided a solid estimate of what needed to be done, and the work ended up taking less time than estimated, so even better. All in all, a pretty seamless experience and very positive. My only downside was they only work during business hours -- i.e., no early morning or evening calls. This meant I had to take time out of work to come home let them in, etc. Most places are like that, so it's not an issue specific to Wilcox, but it was inconvenient, and I'd encourage providers to consider offering after- hours service -- I'd pay a bit more for it, if it was an option.
Description of Work: One of my ceiling lights shorted and needed to be fixed, together with new dimmer switches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Christopher M.
10/2016
5.0
electrician, lighting
 + 0 more
Excellent -- dispatcher was extremely friendly and responsive. Electrician -- Steve -- was very friendly, professional, and explained the issues in laymens' terms. He provided a solid estimate of what needed to be done, and the work ended up taking less time than estimated, so even better. All in all, a pretty seamless experience and very positive. My only downside was they only work during business hours -- i.e., no early morning or evening calls. This meant I had to take time out of work to come home let them in, etc. Most places are like that, so it's not an issue specific to Wilcox, but it was inconvenient, and I'd encourage providers to consider offering after- hours service -- I'd pay a bit more for it, if it was an option.
Description of Work: One of my ceiling lights shorted and needed to be fixed, together with new dimmer switches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Christopher M.
10/2016
5.0
electrician, lighting
 + 0 more
Excellent -- dispatcher was extremely friendly and responsive. Electrician -- Steve -- was very friendly, professional, and explained the issues in laymens' terms. He provided a solid estimate of what needed to be done, and the work ended up taking less time than estimated, so even better. All in all, a pretty seamless experience and very positive. My only downside was they only work during business hours -- i.e., no early morning or evening calls. This meant I had to take time out of work to come home let them in, etc. Most places are like that, so it's not an issue specific to Wilcox, but it was inconvenient, and I'd encourage providers to consider offering after- hours service -- I'd pay a bit more for it, if it was an option.
Description of Work: One of my ceiling lights shorted and needed to be fixed, together with new dimmer switches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Christopher W.
09/2016
5.0
electrician
 + -1 more
The service was excellent. It was a difficult job hanging a very modern multi-adjustable chandelier. He made sure it was exactly as I wanted it. He even called to see if he could come early and did come early -- when does that happen? Definitely my go-to for all electrical matters.
Description of Work: Replaced chandelier and repaired two recessed light fixtures. Also gave estimate for installation of a new chandelier in a different room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$394
Response from Wilcox Electric LLC
Thank you for the kind words! We need it right now, given our recent snafu for another Member (see below). Coincidentally (or not), the electrician showed up early because he had the customer in the previous review. This particular electrician is very meticulous, so I am not surprised that he did a nice job installing the chandelier. Thanks again! Tracy Wilcox
Clayton .
09/2016
1.0
electrician
 + -1 more
The technician did not show up at the correct service address although they were provided the correct address in writing by Angie's List (purchased coupon) and myself by phone when scheduling. As a result, the appointment was canceled. The technician was rude and unprofessional when the problem was identified.
Description of Work: Electrical wiring of a wall mounted television.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$299
Response from Wilcox Electric LLC
We do take responsibility for this situation and the customer's frustration, and we regret it. It is never our intent to frustrate or inconvenience any customer. Previously, we had performed a service call for this Member at a different address and the first address becomes a default address in the customer database. The person who scheduled this new work entered the second address into the customer record, but he did not ensure that it was printed on the electrician's work order. Small mistakes lead to larger problems! Once again, we are sorry that this happened. The two addresses were just four blocks apart, so it did not have to be a real problem. The electrician had to leave a voice mail message for the Member, trying to straighten thing out. By the time the electrician heard back from this Member, however, we had contacted another customer about arriving sooner. It became a mess of situation, and the Member cancelled the appointment when the office called to figure out a solution. We really do regret upsetting this Member. I honestly don't know about the claim of rude and unprofessional behavior. We have nice people working in this company, since customer service is a really important part of what we offer and what we do. I tend to believe that it was a frustrating situation for everyone, and the frustration got the better of one or both parties.
Stella M.
09/2016
5.0
electrician
 + -1 more
Steve was great! Timely and knew his stuff. Was incredibly thorough and explained everything. Also he was the utmost professional and cleaned up as he went. Would highly recommend Steve at Wilcox.
Description of Work: Replaced old rusted outdoor outlet. Switched old broken lighting timer with new switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tony R.
09/2016
1.0
electrician
 + -1 more
Had to reschedule a few times. When estimator came out he walked the property to see where and how I wanted light put up. He was to send me a written estimate via email. That was over two weeks ago. Never received follow-up.
Description of Work: Reposition and re-wire outdoor security light
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
2.0
Response from Wilcox Electric LLC
We did a service call for this Member back in February, 2009. I spoke to them on Monday, Sept. 26th and asked that they check the name of the electrical company. From all the information available to my office, we did not have an estimate or any other work scheduled for this Member since 2009. Tracy Wilcox
Krista H.
09/2016
5.0
electrician
 + -1 more
I used Angie's list to find a reliable and highly rated electric company - Wilcox. They sent Dale to do the work. He was punctual, professional, super friendly, and very knowledgeable. I told him what the issue was (because of course it wouldn't replicate the issue when he was there) and he got to work. He found the issue almost right away, explained and showed me what the problem was. Ended up that the original electrical work was sloppy and some of the wires were arching (like the metro). He pointed out that some of the wires were loose and/or not stripped properly. I tried to upload 2 photos of the discolored wires, but not sure if they uploaded. In the photos you can see the discolored wires. Dale also fixed a single inset flood light that kept randomly turning on and off. He then installed a temporary doorbell (until I had a chance to order a new one) for me because mine was broken, and replaced my intercom system. All-in-all - Dale did great work! Highly recommended!
Description of Work: I was experiencing flickering lights that was localized to my bedroom, bathroom, and closets, and no where else in the house. My doorbell and intercom were broken. A single light in the kitchen was randomly turning off for periods of time, and then back on.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol N.
09/2016
5.0
electrician
 + -1 more
Steve Smith was prompt and pleasant. He found an easy fix for a ceiling light that hadn't worked in years, talked us out of an expensive repair on another fixture. Very honest guy.
Description of Work: Outlets added, fixture repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Nathan B.
09/2016
5.0
electrician
 + -1 more
Great. The Wilcox Electric electrician who came to our home arrived on schedule, rapidly diagnosed the problem, and made the necessary repairs quickly and expertly. We have been using Wilcox Electric exclusively for for all of our electrical needs for the past 20 years and will continue to do so because of their reliability, professionalism and reasonable pricing.S
Description of Work: Replaced a broken light switch and reattached outlet box to wall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Wilcox Electric LLC
A very special Thank You! to this Member, who indeed has used Wilcox Electric since my husband was a lone electrician establishing himself in business. Steve has always spoken so fondly of this Member. We appreciate the kind words. Tracy Wilcox
Patrice M.
09/2016
5.0
electrician
 + -1 more
Before the appointment, representatives from Wilcox called for more details about the service requested, which made for a more efficient service call. The electrician who provided the service, Steve, was very personable, professional and efficient. He quickly sized up the problem, explained the service required, and proceeded to make the necessary repairs. He then gave me tips on replacing the bulbs and the cover for the fixture. He left the area very tidy. The whole process took just over one hour.
Description of Work: Repair of fluorescent light fixture
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erik S.
08/2016
5.0
electrician
 + -1 more
During the heat of summer, we lost power to our HVAC unit after Wilcox Electric had closed for the business day. Fortunately, Wilcox provides the phone number of the company owner for emergencies. I called and left a voicemail. Steve Wilcox called me back promptly, talked me through the problem, and asked me to send him pictures of certain equipment so he could come to the house the next day and fix the problem. He came to our home as planned despite it being an unscheduled visit during a busy workday and addressed all of the previously identified issues, as well as additional ones that he discovered. He also took the time to educate me on the issues, which will be very helpful when troubleshooting in the future. Steve's professionalism, expertise, honesty, and willingness to go the extra mile for a new customer were much appreciated. I highly recommend Wilcox Electric.
Description of Work: Troubleshoot power to HVAC being shut off, replace circuit breaker, replace fuses on HVAC unit, preform maintenance on electrical panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Anne M.
08/2016
5.0
electrician
 + -1 more
These guys where awesome. I phoned Wilcox on a Wednesday afternoon,and was given a 8.30 slot on the Thursday morning. Steve and Josh where ringing my doorbell at exactly 8-30,right on time. Both Steve and Josh quickly identified the problem,and quickly went to work to fix it. I found them both very professional in their work. I loved that they both worked on separate issues,Steve working on my fuse box,Josh working on my outside light. When the work was complete Steve walked through the whole house checking every single wall socket and light switch to make sure they where working properly. Steve and Josh had the worked completed in around an hour,was great value for money.Overall we had a fantastic experience working with Wilcox and we will definitely be using them again. Thanks Wilcox
Description of Work: Breaker and blown fuse lost power in top level of house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Leah E.
08/2016
5.0
electrician
 + -1 more
Ray and Jason were great - they worked for hours on a VERY hot day and successfully and cleanly installed an outdoor electrical line for a garage door. They also fixed some flickering lights that we had on one floor of our house and, at their recommendation, installed a surge protector for us. We are very happy with their work!
Description of Work: Install of an outdoor electrical line, install of surge protector, fix of flickering lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Levar J.
08/2016
5.0
electrician
 + -1 more
Wilcox was great. I called and got an electrician (Eddie Davis) to come out to me the same day. Eddie was very efficient at running tests to provide a differential diagnosis to pinpoint the issue. Eddie identified a burned out circuit providing power to both bedrooms and the microwave as the culprit. Eddie repaired the circuit effectively. Everything is working well now. Eddie did all of this in just one hour. I WILL Definitely use Wilcox again, as I just purchased a townhouse and have some remodeling projects that will require their services for non-emergency issues like: recess lighting and a kitchen/bathroom remodel. Wilcox was extremely responsive to my emergency needs and highly recommend them.
Description of Work: Two rooms in my townhouse and only the microwave in my kitchen lost power.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$161.1
Thomas H.
08/2016
5.0
electrician, lighting, ceiling fans
 + 1 more
Could not ask for better more expert job. MrWilcox and his people are personable experts and fantastic various from 100 to 500 plus
Description of Work: Over several years a lot of work including installation of complete new power panel and line thru out house. Also had several lines in kitchen ,bathroom and other rooms refine and attached. All work done as promised quickly efficiently and expertly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katie L.
07/2016
5.0
electrician, lighting, ceiling fans
 + 1 more
Wilcox Electric did a great job and the customer service was exemplary. The electricians who did the work were friendly, courteous and professional. Really appreciated that they took the time to explain things and answer all of our questions. Highly recommend Wilcox Electric.
Description of Work: Installing outside outlet, ceiling fan, light fixtures
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Conrad W.
07/2016
5.0
electrician
 + -1 more
Two hours of electrical labor, I like these guys they did a great job
Description of Work: Electrical work in basment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Elizabeth D.
07/2016
5.0
electrician
 + -1 more
Great! Wilcox has very efficient scheduling, and their team showed up early (which worked for me!). The job came in under estimate. Eddie and Joseph were super helpful and thorough.
Description of Work: Wilcox ran a 110V circuit into my laundry closet, to accommodate my new washing machine (there was no 110V plug previously).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
mark C.
07/2016
5.0
electrician
 + -1 more
Wilcox did some electrical at my house in Chevy Chase. From the quoting process to electricians did a great job. I am going hire them again for other electrical projects. I think the pricing was fair. You will be pleased with there work.
Description of Work: Install security lights and TV cable and electric for two flat screen tvs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Sarah B.
06/2016
5.0
electrician, ceiling fans
 + 0 more
They quoted a reasonable price and, upon performing the work, came in under quote. Steve and Jason were timely, courteous, and professional. They came prepared and cleaned up after they were finished. The workmanship is of high quality and we are very satisfied with the results. Wilcox will be on the top of our list for any future electrical projects we have
Description of Work: We had Wilcox come out to install and run electrical for two new bathroom exhaust fans. We purchased the fans (though they offered to do so) based on recommendations made by Wilcox. They cut the necessary holes in the ceiling, mounted the fans to the joists, and ran new electrical lines from our existing switches. After they were finished, they patched up the holes in the plaster and cleaned up the dust/debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Bernadette F.
06/2016
5.0
electrician
 + -1 more
He removed what was inside the sockets. He tightened up the chandelier and put the metal plate over it. He was a really nice guy. He was very professional. He gave me the information that I needed to know. I would use them again.
Description of Work: I had a chandelier hanging with half the bulbs blown.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Home Security Systems,
Landscaping - Lighting,
Kitchen and Bath Remodeling
FAQ
Wilcox Electric LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Wilcox Electric LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Wilcox Electric LLC offers free project estimates.
Yes, Wilcox Electric LLC offers eco-friendly accreditations.
Yes, Wilcox Electric LLC offers a 10% senior discount.
Yes, Wilcox Electric LLC offers emergency services.
Yes, Wilcox Electric LLC offers warranties.
Wilcox Electric LLC offers the following services: Residential electrical from top to bottom, which includes all interior and exterior lighting, outlets, and switches Specializing in problems associated with older, existing wiring. Troubleshoot, repair, replace and upgrade any of the aforementioned.
Power for EV Charging Stations in Single Family Homes and Multi-unit Dwellings.
Panel Replacements and Electrical Heavy-ups.