Griffith Energy Services Inc

Description of Work: They diagnosed why our boiler quit working. An expensive control panel had been fried by a mouse and had to be ordered. They returned promptly to install it when the part was available. I was not charged the service call until the job was completed. The same person came both times, and was pleasant and professional. I would call them again.

Description of Work: Our furnace stopped working during one of the most brutally cold parts of our terrible winter. The Griffith crew worked very hard over many days to get our old furnace going again. They were outstanding. I highly recommend them.

Description of Work: As part of the annual maintenance contract, Griffith came to tune up my two oil furnaces. After trying to postpone the appointment one day ahead, the worker seemed to finish very quickly (less than half the usual time) and could not wait to leave. Soon the house was filled with oil fumes, and it became clear he had left a leak in one of the furnaces that caused an oil puddle on the floor and sprayed oil throughout the blower compartment. My phone call brought a different repairman that evening, and after two or three hours of cleaning up he suggested we run the furnace for the night and see if it was better. We nearly choked on oil fumes all night and turned off the furnace in the morning. A subsequent repair visit resulted in a series of phone calls. In the end, to their credit Griffith wound up paying for a full cleanup of the spill and complete replacement of the oil-soaked furnace (which was fairly new). So they stood behind their work, but this is not the first time we have seen incompetent service technicians from Griffith. I am giving them one more chance only because they did the right thing and fixed the problem they caused.

Description of Work: deliver oil

Description of Work: Diagnosed and repaired heating oil burner for our water heater. Technician was knowledgeable and thorough. He answered all my questions and left me substantially more informed of the equipment and its maintenance.

Description of Work: Sold fuel oil at a rip off cost. Just before fuel cost fell |