Perry Moving & Storage

V professional work even if a bit pricey. Overall, V. satisfied

Great crew. On time/courteous hard worker.

Eric and the entire team were excellent.

Excellent!!! Guys were on time, great to work with, extremely helpful and hard working all day long. Would absolutely hire Perry Moving again.

Josh and crew(Kyle and Eric) were very professional from introduction to completion of job. Very conscientious and got the wrapping, packing, and loading job done very well.

The movers were on time, courteous, and very accommodating. They took great care with all our belongings and the condition of the home.

Great ! met all expectation.

Movers were very careful with our belonging and worked efficiently.

Excellent. On time - 9:00 on the dot. Professional. Friendly. Flexible.

words cant discuss the fantastic service we received, loved the workers

Arrived on time. Very cheerful people. Excellent move. No damage. Very neat.

Great! Movers were on time, friendly and efficient.

It was great. Everything was through and efficient.

Team of gentlemen were great, quiet and very professional. I had some questions and they were able to answer all. Very pleasant experience. We have moved many times and this rates at the top so far.

Amazing - honest, hardworking and reliable. Thank you!

Excellent service from beginning to the end of the day.

It went great. Showed up on time Very professional

movers were on time and were professional throughout.

Perry movers arrived on time. Staff was friendly and polite. The move went well and I would recommend their services again!

The company did a phenomenal job from start to finish. Sam Perry came to our house within a day or two of contacting them to give us an estimate for the move, which by the way was very accurate. They give you a price range with a not to exceed price. Our move coordinator, Tara, was terrific. She was always available to answer our questions and provided us with loads of tips and help to make our move go smoothly. On moving day, the entire crew did a great job. They were friendly, courteous and extremely hard workers. We were very fortunate to have had such a positive experience for our move. Everything arrived just as it left our house, perfect condition.

positive experience overall.The supervisor came to one of thestorage locations, in a barn down a gravel road, to make sure the truck could handle the move. Settled on a 2-man crew, though another firm had said 3 or 4. On the moving day, actually showed up before the set time, which caused some issues with needing to weait at the hotel before we could unload. The crew was very efficient and pleasant. On the return, they showed up at the hotel on time, loaded quickly and efficiently, and stored the equipment overnight at no charge so they would not have to negotiate the gravel in the dark, which had been agreed upon by our moving rep. A very. Price was within a few dollars of the estimate.

Perry Moving and Storage was a perfect choice. The main contact I person (Penny) was very nice and extremely helpful and responsive. The moving crew was professional, courteous, efficient, and very accommodating. Moved out of the old place, and in to the new place in about 4 hours. In pouring rain. And nothing was damaged. I would not hesitate to use them again should I need to move. And I would not hesitate to recommend them to friends and family.

I had a positive experience on the packing and loading side. Very professional and the office kept in touch with me. When the goods got to Colorado I realized that the truck they used to carry cross country was a 16 wheeler - which meant that my goods were already moved from a smaller vehicle to the 16 wheeler. They were on time however the truck was too large to make

damaged They were Extremely thorough and careful in packing up and loading!!... Very well mannered and polite! I was Surprised with how smoothly it went and would Absolutely recommend them again! Very pleased and nothing damaged or lost A+!!

I had a prompt and professional estimate from Sam Perry, an owner, and Perry was able to meet a 3 window requested move date. In advance of the move, I purchased $30,000 of supplemental full-replacement insurance, with a $0 deductible. Three movers arrived as planned on time the morning of my move. They were courteous and professional when wrapping my furniture and preparing it for loading. I had a binding estimate but was paying by the hour since it was a local move. The guys says they needed a 15min break during packing (which I was OK with), and I started calling them at 30min and they showed up after a 45 minute break, which I was paying for, reeking of smoke. When we were ready to leave to do to the drop off and load, I confirmed with Darrell, the driver and team leader, the delivery address and asked him if he needed instructions. He replied "No." and showed me a copy of printed google directions to the address and also replied that they had a GPS for backup, if needed. I left the starting location in front of the delivery truck, which was fully packed and out of the loading dock. An additional 30 minutes after arriving at my location, I received a call from Darrell indicating that they were lost. I asked why they didn't use the directions, and they had no response other than they had used the GPS and it wasn't working. My location is not a new or complicated address and has never caused a problem with any individual or delivery service trying to locate it. After an additional 20 minutes (a total of 50 minutes after I arrived at my new home), the team finally arrived to deliver my furniture. The move into the house went smoothly until the team went to unload my new Ethan Allen sofa and a 200 year old antique secretary, which I had reiterated was the piece of furniture I cared most about. The front right leg of the Ethan Allen sofa was cracked upon delivery and was not cracked when we left. It was a new sofa with white glove delivery service into the pickup location. The team delivered the 2 piece secretary desk to its location on the 2nd floor of my home. Screws needed to be secured to latches to connect the top and bottom portions of the secretary, to allow it to be free standing on its own. One of the movers agreed to hold the hutch while I screwed in the screws. I dropped 1 of 3 screws and rather than waiting until all of the other screws were secured, or asking for help from another mover, or notifying me of his intentions, the mover bent down to pick up the screw, completely releasing his grip on the top, which promptly crashed front first onto the floor. Thanks to solid 200 year old wood and lots of good luck, the leaded glass front doors (surprisingly) didn't shatter. However, damage was done to the wood of the hutch top and scratches were made on my hardwood floors where the hutch landed. The hutch was damaged on the top right crown molding and on the trim along the front the front doors. Darrell, the team leader, came to the room and took pictures to document the evidence and I noted the damage on the delivery form. Perry Moving did not plan to leave me with a copy of the delivery form, so I took a copy of the completed form with my smartphone. When I didn't receive an apology from Arthur, the associate involved in the drop, I mentioned this to Darrell, who asked Arthur to come back and apologize to me, which he did. Knowing that movers depend on tips, I did tip them modestly, but less so than I otherwise would have due to the heavy delays in breaks and transport for which they were paid. In addition to Darrell reporting the damage on 08/08/2014, I left a voicemail with Daniel Murdock, the local move coordinator, that same day to request to start the claim process. After allowing 3 days to be contacted, I emailed Sam Perry, the owner, on 09/11/2014, attaching pictures of the damage and the delivery form which a request for information needed to start the claim process. I subsequently received a voicemail and email from Heidi DeVane, the claims coordinator, on 09/11/2014, acknowledging my claim and providing me claims paperwork to complete. I emailed the completed paperwork along with additional requested pictures to Heidi, Sam, and Daniel on 9/16/2014. After receiving no contact by either phone or email to my completed claims paperwork, I emailed Heidi, Sam, and Daniel on 09/29/2014 requesting a response and indicated I would initiate the Angie's List complaint and resolution process if I did not have an accessor out that week. I received a prompt phone call on 09/29/2014 and was told an accessor would be out that week. The accessor did come out that week only to inspect the furniture (not my floors) and to say that he needed to complete the repairs at his shop and that Perry would need to arrange for transport. I asked if Perry would insure the contents for full replacement and he couldn't answer me but said that he would have Perry answer the question when they responded to arrange for pickup. It has been 6 weeks since then, and I have not been contacted by Perry Moving. This needs to be resolved and corrected at Perry's expense.