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Jenny's Quality Cleaning Service

House Cleaning, Homebuilders

About us

We specialize in one-time cleanings! Jenny’s Quality Cleaning Service is a full service residential and commercial cleaning company serving Baltimore and the surrounding areas with over 15 years of experience. We can schedule weekly, bi-weekly, or monthly cleanings, and we can also schedule cleanings for special dates, move ins, or move outs, foreclosures, as well as post/pre construction. Jenny’s Quality Cleaning Service understands the need to provide a clean, non-toxic (upon request) environment for your family, friends, and employees. We are committed to helping our customers provide that environment. We will accomplish this by offering a professional cleaning service. We want you to know that you are important to us and we will do the best possible job for you each and every visit. We pride ourselves on earning a reputation for quality and service which is second to none. We work very hard and thorough to meet the satisfaction of our customers. We aim to please each and everyone. We are committed in providing you a higher quality services with the most dependable and reliable personnel. We are bonded and insured and offer quality service at very reasonable rates. Call Jenny now for a free estimate@ (443) 286-6036.

Business highlights

29 years of trusted experience

Services we offer

Housecleaning.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.5259 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
15%
3
3%
2
6%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 201-225 of 259 reviews

Lydia E.
06/2017
5.0
house cleaning
  + -1 more
Very well each time.
Description of Work: Our four-story house needs a monthly cleaning (no pets, no children living at home). The cleaning ladies are prompt cheerful and usually more than two so they get the job done in an hour to an hour and a half. I have been uniformly pleased with their service and when they leave, I have a sparkling clean house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Lisa M.
09/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tamra D.
04/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$155

Daniel S.
11/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jenny's Quality Cleaning Service
Thank you so much for the A! Your a great valued customer to us! Happy Thanksgiving to you and your family!

MARLENA R.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Jenny's Quality Cleaning Service
Thank you so much for the A! Your a great valued customer! Happy Holidays to you and your family!

Brooke H.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned the heck out of that condo. I would not have been able to sell without them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret K.
04/2015
1.0
house cleaning
  + -1 more
unknown
Description of Work: I made an email inquiry about getting an estimate for cleaning services. I live less than one mile from the listed company address. It has been approximately 10 days and I never received a response or even an acknowledgement of my inquiry.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Jenny's Quality Cleaning Service
Hello [member name removed], I just wanted to let you know that i havent gotten an inquiry from you. Please call my office at 410-501-3343 and we can come and look at your house and give you a free estimat. My apology. Thanks, Jenny

Jacqueline B.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: On time, services far exceeded my expectation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Edlyn and Jose R.
03/2015
5.0
house cleaning
  + -1 more
.
Description of Work: First time coming to the house. The ladies were wonderful! Attentive and very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

aggie W.
05/2011
5.0
house cleaning
  + -1 more
She has been fantasitc! She has been very thorough, she is open to suggestions, and she is great at taking feedback. Her prices were reasonable also. She is very puntual, and if she is running late or needs to change and appointment, she is great at calling and letting me know.
Description of Work: She comes out to clean the house bi-weekly, and she has been out twice now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

ronald B.
04/2011
5.0
house cleaning
  + -1 more
Jenny came and looked over the house. We discussed which rooms I wanted cleaned and which to leave alone. She explained how her people work, products used and $$. I was at work when they came and it looked great when I came home. She called the next day to see what I thought. They are coming back in two weeks.
Description of Work: Initial cleaning expensive but they brought the house up to par and future cleanings will be resonable. They thoroughly cleaned. The house smelled great and looked great when they were done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Kathleen S.
04/2011
5.0
house cleaning
  + -1 more
It went very well. The girls all worked very hard.
Description of Work: Jenny and her crew came by to clean my entire first floor with special emphasis on cleaning my hardwood floors and dusting. I had been sick for several weeks with a bad bout of bronchitis and got so far behind on my housework. Having five dogs didn't help matters either. She and her crew spent about 3 hours here and did a fabulous job -- my floors were beautiful and so clean when they were done, as was the rest of the first floor. They dusted, vacuumed, swept and mopped. It felt so good to have such a clean house. Even my husband noticed the difference!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elizabeth F.
04/2011
5.0
house cleaning
  + -1 more
Called Jenny she came to my house to give me an estimate. Then scheduled apt. arrived on time worked hard. Cant thank them enough.
Description of Work: Three hours of intensive cleaning by 3 very energetic women. They did an incredible job. Way beyond my expectations. I will use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Lisa M.
02/2011
5.0
house cleaning
  + -1 more
Jenny and her crew were absolutely fabulous. Our house is cleaner now then when we moved in - and we have a new house! She is friendly and professional. Her attention to detail was tremendous. My husband and I roamed around the house marveling when we got home from work at how great everything looked. She did a great job with our wood floors, the bathrooms are sparkling and the house smelled fabulous when we got in. Jenny even followed up with a contact the evening of the service to make sure we were happy. We have already scheduled our next service. We are extremely pleased with the professionalism and quality of this company!
Description of Work: We had a full house cleaning - top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Barbara S.
11/2010
5.0
house cleaning
  + -1 more
My schedule changed and they attempted to reschedule, but could not. Responded appropriately.
Description of Work: Decided not to use the service
Rating CategoryRating out of 5

Jane C.
10/2010
5.0
house cleaning
  + -1 more
They arrived promptly and worked very hard for about five hours. Their work was meticulous and the house looks great. The cost was more than I originally wanted to spend, but within what was estimated per person per hour. They did an excellent job.
Description of Work: Deep housecleaning for first floor of rancher and basement bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Lucy H.
10/2010
5.0
house cleaning
  + -1 more
They have been here 2 twice, and have done an excellent job. They are very efficient. I have them come once a month.
Description of Work: I use them for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Enidia S.
10/2010
5.0
house cleaning
  + -1 more
Jenny and her crew did an excellent job, they took the time to clean every corner and did a very thorough job. I will be hiring them to come and do my house on a regular basis.
Description of Work: They were hired to do a deep cleaning of the 2bed/2bath condo. We have to divide the job in two since it was much work to be done. The first half they did the kitchen, living room and 2 bathrooms. Next time they will be cleaning the master bedroom and the library/guest bedrooms. Also they will be coming every two weeks for upkeep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JESSE B.
09/2010
5.0
house cleaning
  + -1 more
Jenny is the best cleaning service that I have ever used. She does a thorough job,pays attention to detail and takes great pride in her work. I highly recommend her.
Description of Work: Jenny cleans my home every other week and performs all necessary duties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

BARBARA W.
09/2010
5.0
house cleaning
  + -1 more
They do a great job of cleaning. They also come when expected and are flexible if we have to change the day for some reason. They are always pleasant and you feel very comfortable opening your house up to them. They are fast and thorough. I would recommend them to anyone.
Description of Work: Jenny's Quality Cleaning cleans our house every other week. The ladies dust, vacuum, clean and wax the kitchen floor, empty trash cans. They thoroughly clean the kitchen and bathroom. Our house is an older home so it is a bit more challenging.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

JOHN B.
08/2010
5.0
house cleaning
  + -1 more
Jenny is easy going but gets the job done right. She always uses the same cleaning crew so I know who is in my house. After 5 cleanings so far, everything is great! I'm trying to be fair in my grading and not a person who only gives all A's. In the areas that matter the most to me, Jenny gets all A's. I recommend her to all my friends and family, and I recommend her to you too.
Description of Work: Biweekly Cleaning of the whole house. Jenny and crew take care of everything, except microwaves, stoves, and fridges. Those are extra services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Sean E.
08/2010
5.0
house cleaning
  + -1 more
My wife and I were very pleased with the work performed. It was a deep-clean, including baseboards, and behind and under furniture. They even took all of the books off of the bookshelves to get at all the dust they could. We were so pleased with the service that we decided to make a monthly appointment with Jenny's Quality Cleaning Service. We have had two monthly cleanings since then, which include floors, dusting, and the bathrooms, but not the deep-cleaning performed in the first visit. The price for the monthly cleanings is less than half of what we paid for the initial full-service cleaning. We plan to schedule the full-service cleanings a few times per year. We also have asked Jenny to come for a mid-month cleaning on short notice and she was very flexible and accommodating. We highly recommend this service.
Description of Work: We have a 2BR rowhouse in Baltimore City. Jenny and her team cleaned approximately 1,200 SF of living space, including 1 and a half bathrooms. This was a thorough, first-time cleaning and we used this to decide whether to continue on a monthly basis. We have hardwood floors, wooden banisters and furniture, and the kitchen and bathrooms needed to be mopped and scrubbed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Elizabeth B.
06/2010
5.0
house cleaning
  + -1 more
They arrived on time, got right to work and finished in my requested time frame.
Description of Work: Cleaning of a two floor apartment that was just vacated. Jenny supervised getting the ladies started and then came back to look at their work and be sure I was pleased. The ladies worked very hard and did a good job. I'd recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ben P.
12/2009
5.0
house cleaning
  + -1 more
Jenny returned my call the same day and was very professional over the phone. I had already procurred services through another company.
Description of Work: Jenny returned my call the same day and was very professional over the phone. I had already procurred services through another company.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

JANICE L.
08/2009
5.0
house cleaning
  + -1 more
Jenny and her team do a quality job. We have used other services in the past for move-in/move-out cleans and none were as thorough as Jenny's typical job. She has very little staff turnover - only one change in all the time we have worked with her - and she has been very careful during the transition to be sure we knew who was coming to our home, and to follow up to be sure they are meeting her expectations...which, to be honest, are higher than ours. When we have needed to make changes in the schedule, or made specific requests, there has been no problem adjusting. If there's been an unexpected schedule change on her end, she communicates quickly and makes sure the adjustment is convenient to us. Her fees are very reasonable, especially compared to the quality of the job and the cost/quality of other services we have experienced. We can't say enough how pleased we have been with her services.
Description of Work: We have used Jenny's Quality Cleaning for about three and a half years now, first on a monthly basis and now every two weeks. They do a thorough cleaning of our house - three floors including a finished basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

4367 Hollins Ferry Road Ste 3C, Halethorpe, MD 21227

http://www.jennysqualitycleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Homebuilders

FAQ

Jenny's Quality Cleaning Service is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Jenny's Quality Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Jenny's Quality Cleaning Service offers free project estimates.
No, Jenny's Quality Cleaning Service does not offer eco-friendly accreditations.
No, Jenny's Quality Cleaning Service does not offer a senior discount.
No, Jenny's Quality Cleaning Service does not offer emergency services.
Yes, Jenny's Quality Cleaning Service offers warranties.
Jenny's Quality Cleaning Service offers the following services: Housecleaning.
Ask for details

Contact information

4367 Hollins Ferry Road Ste 3C, Halethorpe, MD 21227

http://www.jennysqualitycleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed