Hydro Clean

Carpet Cleaning, Pressure Washing, Upholstery Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a family-owned local company that provides outstanding service for area rug deep cleaning (includes complimentary pick up), carpet, furniture, drapery, tile/grout, air duct CleanSeal, dryer vent, and hardwood floor cleaning. We also provide disinfecting using electrostatic sprayers that can be accommodated for same-day service. Other services include power washing, window cleaning, general house cleaning, water damage restoration, furnace puff-back cleaning, and more. Additional DBA Names:Certified Restoration & Hydro Clean Certified Restoration.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning, upholstery cleaning, drapery cleaning, air duct cleaning, dryer vent cleaning, fire, smoke & water damage, pet odor removal, scotchgard protection, ceramic tile and grout cleaning, commercial cleaning, window cleaning & pressure washing.

Services we don't offer

Please ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.7544 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 76-100 of 544 reviews

Marsha H.
10/2014
5.0
carpet cleaners
  + -1 more
It went well, a couple of spots returned. So did the company. They re did the spots for free. Impressed. Very nice group. Will use them again.
Description of Work: cleaned area with spots, and deodorized

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl B.
10/2014
5.0
carpet cleaners
  + -1 more
Arrived as scheduled. Work was excellent.
Description of Work: Cleaned carpets in whole house in preparation to moving out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sara C.
10/2014
5.0
pressure washing
  + -1 more
They were so close to where we live.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gary B.
09/2014
5.0
gutter cleaning
  + -1 more
Hydro clean did a great job with. Leaning all of my gutters & downspouts. Even though my linear feet exceeded the special price, their team cleaned it all anyway, at no additional charge! Thank you for a job well done!!! I will definitely use you again in the future!
Description of Work: Cleaning out all of my rain gutters & downspouts!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

John M.
09/2014
5.0
carpet cleaners
  + -1 more
They were able to give me an estimate in advance (based on square footage) and work me into an Angie's List coupon. The work was performed on a Saturday morning and the workers were prompt and quick. The carpeting is older and sees a lot of traffic so it wasn't going to look new -- but it is noticeably improved and I am very pleased.
Description of Work: Clean carpet of two rooms, a hallway, and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kerri M.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The entire process was incredibly smooth. I was able to schedule an appt. in a timely fashion; they showed up on time, & they did a great job. The day after they cleaned, I mentioned to them a couple of spots that didn't come out on the couch, & they came right back out to take care of it - no questions asked (other than scheduling). They're a little more expensive than other companies, but I would highly recommend them & would definitely use them again.
Description of Work: They steam-cleaned my carpets & sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Abram J.
08/2014
5.0
carpet cleaners
  + -1 more
They were fine! The carpet dried in about a day. There were additional fees due to the size of the rooms. I did have difficulties with the price because I thought the price was too high. I would look for a better price in the future. I actually chose them because my regular carpet cleaner wasn't available and they have better pricing and just as good quality.
Description of Work: I purchased a $150 Big Deal fir three rooms of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

terry K.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a great job with scheduling and with the cleaning. They were able to get all of the stains I saw on the carpeting up.
Description of Work: They cleaned the upholstery of two sofas, one loveseat and a chair. They also cleaned the carpeting in the rec room, both sets of steps, family room, front room, dining room and a landing area on the top floor. There were additional costs of about $400 as they did additional work. The work took about 2-3 hours for a team of two to complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy P.
08/2014
1.0
carpet cleaners
  + -1 more
Don't know. This company doesn't respond to email or voicemail.
Description of Work: Sent an email from their website to get a quote on carpet cleaning and never received a response. I gave them the benefit of the doubt since I received a non-delivery on the email request (their website doesn't work). So I called during their business hours, got voicemail, left a message, and they never called back after a week's time.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Hydro Clean
I do apologize for any inconvenience. We have been extremely busy since August 12, 2014 when we received 8” to 10” of rain and may of our customers had several feet of water in their basements. We were assisting them around the clock for over a week. Some calls may have been overlooked; we are attempting to return as many calls as possible. I will have someone from our office call you today. Chuck Arnold President

Susan F.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
From the first phone call to the finish of the cleaning, service was exceptional. Friendly, helpful, professional, and a job well done. I was treated courteously by the woman handling the phone calls to set up an appointment. She was very professional and friendly. The two gentlemen that arrived -- right on time -- to do the job introduced themselves by name right away and treated me and my home with respect. They were very friendly and professional and did a wonderful job. I would most definitely recommend Hydro Clean and would use them again.
Description of Work: Cleaned sofa and loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sara C.
08/2014
5.0
oriental rug cleaning
  + -1 more
They were literally right down the street from us. We gave them about 5 or 6 rugs to clean and they returned when everything was done. However, they returned all but one rug. We said, "Where is the other rug?" So they looked and where able to find it. I guess it had been separated from the others. They found it, cleaned it and were in constant contact with us.
Description of Work: We used Hydro Clean for the rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Shirley D.
08/2014
5.0
upholstery cleaning
  + -1 more
They said the material was too delicate and didn’t want to take any chances. They don’t do the dry cleaning and they felt that’s what it needed. I appreciated that they told and his attitude. They explained everything to me. He said they could try to clean one side but I didn't want to do that. I have recommend them to my sister.
Description of Work: I purchased a big deal for them to clean my sofa and loveseat.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Doreene K.
08/2014
5.0
upholstery cleaning
  + -1 more
They did a great job. I had to pay a bit more to get my sectional done. They were upfront about it, though. The end result was beautiful -- it looks fantastic and it's high quality. There were no issues with scheduling and they were right on time. It took them 30-40 minutes. I've already recommended them to friends and family!
Description of Work: I purchased the Big Deal, $125 To Clean Your Sofa and Loveseat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Lisa H.
07/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The price was good. The people on the phone were really nice, fun, and truthful. They sent a great crew out and they easily worked around my schedule. They showed up when they said they would and they did a beautifully thorough job. I had a carpet in the basement that had some mildew issues and some stains and they got everything perfectly cleaned. I had an upholstered sofa and love seat that they also cleaned and again, they did a beautiful job on everything. They did not leave any mess. They were really good. If I still lived there, I'd be using them probably every year.
Description of Work: They cleaned a wall-to-wall carpet in the basement and some upholstered furniture (a sofa and a love seat) before I moved out of my house in Maryland.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Challis B.
06/2014
5.0
carpet cleaners
  + -1 more
Very well. On time very polite and did the work with care for furniture.
Description of Work: Cleaned hallway, bedroom carpet and stairs. Went fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Arthur J.
06/2014
4.0
ceramic tile
  + -1 more
The service turned out fine. They did a good job and I would consider using them again. They were very good about scheduling and setting everything up.
Description of Work: This was a Big Deal for $149.00 for tile and grout cleaning. They did an entrance way.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

William G.
06/2014
5.0
carpet cleaners
  + -1 more
I am pretty happy with it. My house has Berber carpet. It’s wall to wall and its builder’s grade which is pretty tough to cope with. It stains more easily than it cleans. The person came out exactly when he said he was going to be there. With very little fuss he set himself up, got the carpet cleaned and packed up. I paid the bill and off he went. It was really very, very good. I used the same firm before and would be happy to use them again. They really did quiet a nice job. He was a nice personable guy. One of the very nice thing was Angie’s List had a coupon so I took that. For the amount of work that he did, the price was very reasonable. It basically came down to 3 rooms and a little bit of carpet. The basement area is a problem because I have a little dog. So he cleaned the carpet and he put an odor reducer into the pad of the carpet underneath. It works just fine. When I set up a service I want people to get set up and if they give me a time I want them to be there. I got a pretty good window which was between 10 and 1 and he came absolutely within that window. I am a busy guy and I have a lot of things going. So I very much appreciate somebody who can keep his appointment exactly on time. So I am very pleased. The price is fine. I would be tempted to call it a little high accept for the fact that the carpet was pretty badly soiled. He got all that out. It’s fine and it was a good dollar spent. The quality is excellent. He is a good guy, very professional. I called them. I was very pleased to see that they had offered a reduced price for cleaning. I used that company before. I liked them very much and I was glad to get them back.
Description of Work: I used Hydro Clean for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

HEATHER C.
06/2014
3.0
pressure washing
  + -1 more
While they were punctual, it was mediocre. They didn’t do a very good job, specifically behind a tree. I needed to have it redone in less than a year.
Description of Work: They pressure washed the siding on our house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$149

Zac F.
06/2014
5.0
pressure washing
  + -1 more
There were additional fees because my home had more square footage than the deal offered. There were no troubles with scheduling. The job took about two hours and everything worked out really well.
Description of Work: I purchased a Big Deal for exterior home pressure washing. They also pressure washed my deck and railing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne K.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did tell me that the odor might not come out of the chaise and recommended that it be restuffed. I didn't do it, the smell is better, some odor lingers Everything looks great
Description of Work: Cleaned sofa and chaise, where the dog had an "accident"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mike F.
06/2014
5.0
carpet cleaners
  + -1 more
quality work and very professional. I purchased the big deal for 3 rooms plus I added a room for an additional $38.00. carpets looked great afterwards! Would definitely hire again.
Description of Work: cleaned 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

CAROL H.
06/2014
4.0
carpet cleaners
  + -1 more
They showed on time, did the work as promised, and did the work well. I ended up using them for a short time after the Big Deal too, but I had to stop using the service due to steady increases in their prices.
Description of Work: They cleaned and deodorized three areas of carpet as part of a Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Susan M.
06/2014
4.0
carpet cleaners
  + -1 more
They company emailed me and said that they only service my area if the price of service is above a certain threshold, and the Angie's List deal is not above that threshold. The service area that the deal qualifies for should be included in the deal description.
Description of Work: I purchased a deal for carpet cleaning.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0

$150

Response from Hydro Clean
I am truly sorry we could not service your area. In our profile section it clearly states the areas we do service. Germantown is outside of our service area. Chuck Arnold President

DIANE F.
06/2014
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
My first time using an onsite cleaning service. I was very confident about it but It was a positive experience in the end. Area rugs look like new when tech finished Sofa was brightened and refreshed looking I was really impressed with the top treatment cleaning. I had had other estimates for on site cleaning that were not reasonably priced - hydro clean was within the budget Tech was friendly and knowledgeable - work efficiently. I will used them again for carpet cleaning in the future.
Description of Work: Cleaned a family room sofa Cleaned drapery top treatments cleaned 2 area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jay S.
06/2014
4.0
pressure washing
  + -1 more
They did come, and we were told the deal was for the whole house. They ended up measuring and charged us $20 to do the reminder of the house. They did not pressure wash under the gutters, they said it was extra cost, so they left those dirty. When I pointed out one area, he did go and do that for me free of charge. When I went back and looked it was not a thorough cleaning. Two employees came out thought. They were pleasant and the job was good, but there was up-charging and up-selling so that is why I would give them a B.
Description of Work: I purchased a Big Deal from this company for: $149 for Exterior House Pressure Washing!

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$169

Contact information

3600 Commerce Dr Ste 614, Halethorpe, MD 21227

www.hydro-clean.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Pressure Washing,
Upholstery Cleaning,
Air Duct Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
House Cleaning,
Biohazard Remediation

FAQ

Hydro Clean is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hydro Clean accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hydro Clean offers free project estimates.
Yes, Hydro Clean offers eco-friendly accreditations.
No, Hydro Clean does not offer a senior discount.
Yes, Hydro Clean offers emergency services.
Yes, Hydro Clean offers warranties.
Hydro Clean offers the following services: Carpet cleaning, upholstery cleaning, drapery cleaning, air duct cleaning, dryer vent cleaning, fire, smoke & water damage, pet odor removal, scotchgard protection, ceramic tile and grout cleaning, commercial cleaning, window cleaning & pressure washing.
Please ask for details

Contact information

3600 Commerce Dr Ste 614, Halethorpe, MD 21227

www.hydro-clean.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM