Hydro Clean

Carpet Cleaning, Pressure Washing, Upholstery Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a family-owned local company that provides outstanding service for area rug deep cleaning (includes complimentary pick up), carpet, furniture, drapery, tile/grout, air duct CleanSeal, dryer vent, and hardwood floor cleaning. We also provide disinfecting using electrostatic sprayers that can be accommodated for same-day service. Other services include power washing, window cleaning, general house cleaning, water damage restoration, furnace puff-back cleaning, and more. Additional DBA Names:Certified Restoration & Hydro Clean Certified Restoration.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning, upholstery cleaning, drapery cleaning, air duct cleaning, dryer vent cleaning, fire, smoke & water damage, pet odor removal, scotchgard protection, ceramic tile and grout cleaning, commercial cleaning, window cleaning & pressure washing.

Services we don't offer

Please ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.7544 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 276-300 of 544 reviews

Sara R.
09/2012
5.0
ceramic tile
  + -1 more
They did a good job. They were wonderful and communicative. I got the date and time that I wanted. They could not be nicer in the scheduling process and the technicians were fantastic. I would recommend them to others.
Description of Work: They cleaned some tile that I had.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Robert H.
09/2012
5.0
carpet cleaners
  + -1 more
Very good experience and service. Were on time, professional and did a very good job cleaning multiple areas, inccluding a heavy traffic (and dirty) hall. Careful with furniture. Very happy with the service.
Description of Work: Cleaned 2 rooms and a hall that had not been done since purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alice M.
08/2012
5.0
carpet cleaners
  + -1 more
I was very pleased with the carpet cleaning and the professional perfornance of the crew.
Description of Work: Carpet cleaning and deodorizing of carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tracy G.
08/2012
5.0
carpet cleaners
  + -1 more
They were great. They did a very good job. They were punctual, friendly, neat, clean, and thorough. We added some space on to the Deal we got through Angies List and that went smoothly. All in all, I would recommend them highly and will be using them again. They even gave us a coupon for next time and one to give a friend.
Description of Work: We had them clean the carpets in our basement. I really don't remember the final bill so take the number above with a grain of salt (late review).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hydro Clean
Thank You !

Eve H.
08/2012
4.0
carpet cleaners
  + -1 more
Hydro Clean people were late on one of the days they were to arrive so they gave me the Scotch Guard for free. So they were very accommodating in that regard. But otherwise pretty good service. The technicians were good. They were timely and came out when they said they would.
Description of Work: I used a recommendation off of Angie's List for Hydro Clean for carpet cleaning of my whole house. They did the Scotch Guard. The house is 1800 square feet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Heidi C.
08/2012
5.0
ceramic tile
  + -1 more
Our kitchen floor was very dirty and the tile discolored from grime. They came and cleaned it within an hour, and it looks amazing. They were prompt - coming at the beginning of the window and got to work right away. They were very pleasant! We had bought a 'Big Deal' coupon, and it covered everything.
Description of Work: Christian and his colleague from Hydro Clean came to clean the grout and tile in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Colleen C.
07/2012
5.0
carpet cleaners
  + -1 more
The crew was very professional. They did a good job.
Description of Work: Carpeting cleaned in the entire house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dick M.
07/2012
5.0
pressure washing
  + -1 more
We were quite happy with the job, with theminor exception that all the dirt from the driveway flowed onto our lawn(due to the slope of the driveway; not operator fault), which willnecessitate replacing a small amount of turf. The individual performing thework was pleasant and punctual.
Description of Work: Driveway was cleaned and sealed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Amy R.
07/2012
5.0
carpet cleaners
  + -1 more
This was a last-minute booking. I called on a Monday and they were able to come out on Tuesday. The two gentlemen who came out did a great job and were very personable and easy to work with. Definitely an A+ experience.
Description of Work: Cleaned carpet in three rooms, hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Lindy W.
07/2012
5.0
carpet cleaners
  + -1 more
Hydro clean was amazing from the start to finish! We called them a week ago to ask about pricing, and within a couple of days they came out to clean our carpets before we moved in. We used the Angie's List Big Deal (3 rooms carpet for $150) and paid for additional sq feet and a deodorizer spray. We had some horrible stain's left by the previous owner's dogs (we think) that were huge, and Gerald was able to clean them beautifully. We thought we were going to have to buy new carpet, but he left them as good as new! We will be calling them again soon to have our attic carpet and furniture cleaned soon. Highly recommended!
Description of Work: Carpet cleaning (3 bedrooms, one set of stairs, hallway)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Don P.
07/2012
5.0
air duct cleaning
  + -1 more
Job was excellant and employees were very customer friendly
Description of Work: Our home is approxametly 15 years old and due to my wife's Asthma I wanted to get the duct work cleaned. I stood by and observed every step of their work. First they wear booties in your home and once they started the work they went non-stop removing every supply and return vent in the home. They run pressurized air lines down every vent then push debree to a huge filtered vacuum system installed by the furnace. Secondly they go back a second time in every vent with a line that vibrates removing any particles that may be stuck. I was concerned by the holes they cut in the duct work by the furnace to hook a vacuum systems but they did an excellant job of professionaly sealing them so there is no leaks in the system. Upon completion they also showed me the interior of the vacuum system which has a three stage filter system "unbelivable" the amount of dirt and micro particles they pulled out. For the work they did I felt the price was excellant, and doing research with 4 other companies they had the best price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Joseph L.
07/2012
5.0
carpet cleaners, drapery cleaning
  + 0 more
Excellent! This was one of the best experiences I have ever had with anyone who has provided services in my home. The staff was very courteous and professional. Their communication and responsiveness to my concerns were exceptional. The quality of work was first rate.
Description of Work: During heavy rainfall, water had gotten into our finished basement, soaking a portion of the rug. The room began to smell like mildew. Hydro Clean cleaned the rug. While they were here they also cleaned the rug on the steps to the basement and a drape in our dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Scott T.
06/2012
5.0
carpet cleaners
  + -1 more
The workers arrived on time and finished on time. They were very courteous and professional. Carpet looked great afterward - like new. Would use them again.
Description of Work: Carpet cleaning (berber)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Clark L.
06/2012
5.0
carpet cleaners
  + -1 more
They showed up exactly when they said they would and called me at work once they arrived then again once they were finished. Very polite and professional. The work they performed was of exceptional quality and a great value. I would very highly recommend Hydro Clean!!!
Description of Work: Carpet cleaning of two bedrooms and an area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Kalyn M.
06/2012
4.0
The owner of the company and his son after the initial review was read came to try to rectify the situation by meadiating with the insurance company and try to fix their unresponsiveness. I like the fact that they went out of their way to try to fix the situation. They told me that by law they are not alowed to save anything that is contaminated, which I was unaware of. It's good that they explained everything.
Description of Work: We contracted Hydro-clean to restore our house after a pipe leaked from an upstairs toilet. The reason we went with them was because our insurance agent said that he had a lot of peopl use them. I was originally satisfied with their initial enthusiasm to start the job, and I had assumed that it would be this way throughout, I was worng. At our first meeting I had specifically told them that I wanted to keep everything of monetary value that could be salvaged (i.e. 26 year old molding that couldn't be matched, a cabinet door that also couldn't be matched, etc). They started taking walls down and they found mold, not a big surprise when it comes to water damage. When they found the mold they halted all work and said they had to work out insurance issues (insurance doesn't cover mold) but I just wanted the work done in my house. They came back a couple of weeks later after I had the mold level tested and started work again. I was at work most of the time the work was being completed and my husband was watching after our new born. It took them over 2 months to finish working and remove their equipment. They ended up throwing away 26 year old chair rail that couldn't be matched, a whole cabinet was discarded (I would have liked to keep the door so we wouldn't have had to replace our whole kitchen), they put the toilet in the shower with crud smeared all over it, and put a ruined counter top on my back deck and left it there simply because they didn't want to take the sink out of it and haul it away like they should have.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$6,000

Response from Hydro Clean
Member, As President of Hydro-Clean, I am extremely sorry for any problems you encountered with your service. I will personally call you to see if we can set up a time to meet and see if we can resolve these issues To your satisfaction . Thanks Chuck Arnold

Harold G.
06/2012
5.0
carpet cleaners
  + -1 more
The service went very well. They came on time and did a great job. They are very professional and even wore covers over their feet.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie M.
06/2012
4.0
carpet cleaners
  + -1 more
Making people write more than they want to does not encourage me to provide reviews. I said everything pertinent above.
Description of Work: They workers were pleasant and professional. There was a problem/error in that one of the technicians used an inappropriate spray, making one of the foam blocks placed under the furniture stick to the carpeting. I called them and they sent someone out to remediate the problem (successfully) the next morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Hydro Clean
Thank you for your response.

Diane M.
06/2012
5.0
carpet cleaners
  + -1 more
The service was extremely good. They went over problem areas several times. We have an animal problem and they remined us they would return to address the problem areas if required. This is the first time I have been completely satisfied wih all areas of serice. I highly recommend this complany.
Description of Work: They cleaned 4 rooms and 3 flights of stairs. The representatives were very polite and responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

vivian S.
05/2012
5.0
carpet cleaners
  + -1 more
We were impressed by them. The price was fair. We usually set a time frame between 11 and 2 and they came out at 11:30.
Description of Work: We used Hydro Clean for carpet cleaning the carpet in 4 bedrooms, a hallway and the carpet on the steps. We have used them several times in the past 2 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Karen R.
04/2012
5.0
carpet cleaners
  + -1 more
They are responsive, excellent, and overall do a great job. I have tried other carpet cleaning companies over the years, and because I've had pets, was having a hard time sticking with one. Hydro Clean has been the best company we've used so far.
Description of Work: They come out twice a year to do some carpet cleaning. I have used them for over 10 years. They have done draperies for me in the past as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Hydro Clean
Thank you

ROXANNE C.
04/2012
5.0
carpet cleaners
  + -1 more
They were very punctual and did good work. They are a very good organization. Their quality of work is excellent but I think their pricing is a little high.
Description of Work: I used Hydro Clean to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Arnold L.
04/2012
5.0
carpet cleaners
  + -1 more
It was one of the specials on Angie’s List. I liked them a lot, and I would rate them highly.
Description of Work: I used Hydro Clean for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marsha O.
04/2012
5.0
carpet cleaners
  + -1 more
They were awesome. I would definitely use them again in the future.
Description of Work: I used Hydro Clean to clean my carpeting in my basement and in my upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Denise F.
04/2012
1.0
carpet cleaners
  + -1 more
They were here 3.5-4 hours, they told me it was a minimum of $250, though they never mentioned that before they came out. I was then charged $364.46. I had a bottle of Oxycontin that was missing after they left. The owner has been threatening, abusive, and uncooperative. I'm not saying his guys took it, I'm saying I noticed they were missing when they left. Myself and the two guys from his company were the only ones in the house that day. They did do an excellent job on the carpets and upholstery.
Description of Work: They cleaned the carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$364.46

Response from Hydro Clean
In addressing this complaint, I do appreciate the client giving us an “A” for service. There seem to be three areas of concern: 1. Minimum charge of $250. It is our policy in the office to inform customers of the minimum charges that apply to service areas. Taneytown is over 1 hour from our office and is in a $250 minimum area. the client’s estimate for service was over $300. Before any service was done, the technician gave her an exact cost of $364.46, which exceeded the minimum. She signed the ticket giving authorization for him to proceed with the work. 2. Missing bottle of drugs. The technician, Christian, who did this job has been with our company for over 3 years cleaning almost 3,000 homes, never having a complaint such as this. All employees have passed background investigations and drug testing. Random drug testing also occurs. 3. Threatening, abusive and uncooperative. It is our company policy for the protection of our office personnel that they do not have to listen to abusive and foul language when dealing with a customer. Both Ashley and Elizabeth stated that the client cursed and yelled at them. I was not in the office when she originally called. After I returned, the client called, and I spoke to her. She started ranting, raving, and using swear words. I told her firmly that I would not have a conversation with her while she used that type of language. We have been in business for over 26 years. We have been with Angie’s List since their beginning in Baltimore around 5 years ago. We have received 129 reports on Angie’s List of which 117 are graded “A”, giving us an overall “A” rating. I hope the client finds her missing bottle of drugs.

Linda K.
02/2012
5.0
carpet cleaners
  + -1 more
They do not have the best prices in town. But they have prompt service and do a good job. They even got a stain out that I didn't think would come out.
Description of Work: They cleaned 2 rooms and a flight of stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hydro Clean
Thanks you for your kind words. Chuck Arnold President

Contact information

3600 Commerce Dr Ste 614, Halethorpe, MD 21227

www.hydro-clean.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Pressure Washing,
Upholstery Cleaning,
Air Duct Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
House Cleaning,
Biohazard Remediation

FAQ

Hydro Clean is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hydro Clean accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hydro Clean offers free project estimates.
Yes, Hydro Clean offers eco-friendly accreditations.
No, Hydro Clean does not offer a senior discount.
Yes, Hydro Clean offers emergency services.
Yes, Hydro Clean offers warranties.
Hydro Clean offers the following services: Carpet cleaning, upholstery cleaning, drapery cleaning, air duct cleaning, dryer vent cleaning, fire, smoke & water damage, pet odor removal, scotchgard protection, ceramic tile and grout cleaning, commercial cleaning, window cleaning & pressure washing.
Please ask for details

Contact information

3600 Commerce Dr Ste 614, Halethorpe, MD 21227

www.hydro-clean.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM