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Royal Flush Cleaning Inc

House Cleaning, Lawn and Yard Work, Landscaping,

About us

Royal Flush is a family owned & operated customized housecleaning service, since 1985, serving Montgomery Co, Frederick, Hagerstown and NW DC. Our trained ace teams professionally clean your home, with an experienced English speaking supervisor on every team. The duo Queen of hearts management team, Patricia and Sandy, are accommodating and responsive. Upon request, we use green products, at no additional cost. Additional email - pat@royalflushcleaning.com. Additional phone number - (240) 477-6745. Additional address PO Box 2367 Hagerstown, MD 21741. Bio Rich Green Care is our Outdoor Landscape Division, a premier landscape service!

Business highlights

40 years of trusted experience

Services we offer

Housecleaning, Floor Cleaning, Window Cleaning.

Services we don't offer

Move Out Cleanings.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.5303 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
17%
3
8%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.4
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.5
Showing 276-300 of 303 reviews

Ellen H.
05/2014
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Gloria M.
05/2014
5.0
house cleaning, floor cleaning
  + 0 more
unknown
Description of Work: The 2 ladies cleaned my townhouse. The floors were mopped/vacuumed. Bathrooms were cleaned. Mirrors were cleaned. Furniture was dusted.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$119

Lisa D.
05/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Timothy P.
05/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Everything went fine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$110

Robyn M.
05/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Megan R.
05/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: 5 full hours of top to bottom house cleaning. Everything was clean, from the obvious (e.g sinks and countertops) to the less pronounced (e.g shower door rails). I was totally amazed by how much was accomplished, how well the service was performed and how affordable it was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Royal Flush Cleaning Inc
Thanks, glad you were happy with the cleaning.

Caryn B.
04/2014
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Royal Flush Cleaning Inc
Glad all went well, and we're happy to provide service again, whenever you need it.

Leslie J.
04/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: They provided me with two people, and they worked for 2 hours. Didn't get much done. It wasn't a good deal.

Rating CategoryRating out of 5
quality
3.0
value
1.0
punctuality
3.0


Response from Royal Flush Cleaning Inc
THIS IS A FRAUDULENT REPORT. WE DON'T KNOW THIS PERSON, NEVER PROVIDED SERVICE. PLEASE REMOVE!

John F.
01/2014
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Ann H.
01/2014
5.0
window cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Haroon M.
12/2013
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sandra Z.
05/2013
4.0
house cleaning
  + -1 more
They were ok. The price was good.
Description of Work: I used Royal Flush Cleaning Inc.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0


Anne S.
05/2013
3.0
house cleaning
  + -1 more
unknown
Description of Work: The cleaners came to the wrong address, but did come to my daughter's house the same day a tad later. However, my daughter was not happy with the surface cleaning rather than the deep cleaning and two hours instead of the four hours that the coupon advertised. advertise. This made a big difference as the house was being inspected. Anne C. Sullivan for daughter, Moira Sullivan.

Rating CategoryRating out of 5
quality
2.0
value
4.0
responsiveness
5.0
punctuality
5.0

$119

Mark W.
04/2013
3.0
house cleaning
  + -1 more
Will not engage them again
Description of Work: Minimal cleaning job but not thorough enough to suit me.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Emily E.
02/2013
4.0
house cleaning
  + -1 more
see above.
Description of Work: 2 cleaners cleaned my house for 2 hours. They were late (the weather wasn't good, so it was probably understandable) but other than that they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Laura C.
02/2013
5.0
house cleaning
  + -1 more
Arrived on time, good job
Description of Work: Full Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$90

LORITA M.
01/2013
5.0
house cleaning
  + -1 more
It turned out well.
Description of Work: I purchased a big deal for 4 Hours of Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Dennis M.
12/2012
4.0
house cleaning
  + -1 more
Well.
Description of Work: We have had them come continuously since the first time in 2011. They are pleasant and spend about 90 mins cleaning. Their work is adequate and they are pleasant, though only one speaks English. We plan to keep having them come to clean.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

barbara K.
12/2012
4.0
house cleaning
  + -1 more
The service was fine.
Description of Work: I purchased a Big Deal for four hours of house cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Christina D.
09/2012
3.0
house cleaning
  + -1 more
see above
Description of Work: At first the company was very responsive and called to set up the appointment, On the day of the appointment, no one showed and no one called. I ended up calling the company at 4pm the day of the appointment and spoke with Patricia who stated that they were having problems reaching the assigned worker. I understand that things happen but I felt like someone should have at least called me and let me know earlier in the day as the appointment was noon and we had to change our appointments for the day to be able to be home when they arrived. We set another date and had to reschedule again. We were about to just forget the whole deal but we agreed on another day and had the work done. The work itself was adequate. I did wonder though, why only one full and 1/2 bath were cleaned; perhaps thats what was stated in the deal. I may think about using Royal Flush again when need a service performed but may also try another company.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from Royal Flush Cleaning Inc
Immediately prior to the client contacting me, I was notified that our worker had not completed her assignment with the client, due to her child becoming ill. I apologized and rescheduled the work. When this happened a second time I terminated the worker and sent out another crew. After the replacement crew cleaned, the customer said she was happy, and would use our service again.I wish she would have told me then, if there were issues as I would have accommodate her additional request. We make every effort to accommodate complete client satisfaction.

EILEEN S.
08/2012
3.0
house cleaning
  + -1 more
unknown
Description of Work: The two workers showed up on time and were present the entire time advertised. They did an excellent job cleaning the shower and vacuuming the floors. They did not wash the kitchen floor or bathroom floor as I had expected. They did not clean the kitchen applicances, and did not dust the dining room. They left without giving me a chance to point out the dirty kitchen floor. The owner did not offer to make it right. I probably did not complain loudly enough.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$90

Response from Royal Flush Cleaning Inc
Im not sure what the customer means by making things right, because when I offered to send the crew to re-clean, she said overall she was satisfied and it wasnt necessary. Perhaps I misunderstood something, but that is what she said in email.

Mary C.
08/2012
5.0
house cleaning
  + -1 more
I already told you above.
Description of Work: I contracted initially for a one-time house cleaning. The job they did was excellent. That was a year ago. I went on to contract with them regularly and they come to my house every 2 weeks. I am very satisfied with the service I have received, and the workers are very professional and friendly. I would definitely recommend them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Jack K.
07/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: Great service. Showed up early, did their job and didn't charge a lot. I will call them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

lenin R.
09/2009
5.0
carpet cleaners, house cleaning, window cleaning, floor cleaning
  + 2 more
very nice
Description of Work: the crew was very nice and they clean my big house really good this mean good under and over every where thanks ....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Geraldine F.
07/2009
5.0
house cleaning
  + -1 more
see above
Description of Work: The women were very pleasnt and respectful, worked very hard. They came late twice which was a problem, but I think the person doing the scheduling was at fault. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

Contact information

13421 Walnutwood Ln, Germantown, MD 20874

http://www.royalflushcleaning.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Lawn and Yard Work,
Landscaping,
Carpet Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Tree Service,
Leaf Removal,
Plumbing,
Garbage Collection

FAQ

Royal Flush Cleaning Inc is currently rated 4.5 overall out of 5.
Royal Flush Cleaning Inc accepts the following forms of payment: Check
Yes, Royal Flush Cleaning Inc offers free project estimates.
Yes, Royal Flush Cleaning Inc offers eco-friendly accreditations.
No, Royal Flush Cleaning Inc does not offer a senior discount.
No, Royal Flush Cleaning Inc does not offer emergency services.
No, Royal Flush Cleaning Inc does not offer warranties.
Royal Flush Cleaning Inc offers the following services: Housecleaning, Floor Cleaning, Window Cleaning.
Move Out Cleanings.

Contact information

13421 Walnutwood Ln, Germantown, MD 20874

http://www.royalflushcleaning.com