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Royal Flush Cleaning Inc

House Cleaning, Lawn and Yard Work, Landscaping,

About us

Royal Flush is a family owned & operated customized housecleaning service, since 1985, serving Montgomery Co, Frederick, Hagerstown and NW DC. Our trained ace teams professionally clean your home, with an experienced English speaking supervisor on every team. The duo Queen of hearts management team, Patricia and Sandy, are accommodating and responsive. Upon request, we use green products, at no additional cost. Additional email - pat@royalflushcleaning.com. Additional phone number - (240) 477-6745. Additional address PO Box 2367 Hagerstown, MD 21741. Bio Rich Green Care is our Outdoor Landscape Division, a premier landscape service!

Business highlights

40 years of trusted experience

Services we offer

Housecleaning, Floor Cleaning, Window Cleaning.

Services we don't offer

Move Out Cleanings.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.5303 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
17%
3
8%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.4
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.5
Showing 1-25 of 303 reviews

David E.
02/2019
5.0
house cleaning
  + -1 more
Staff were professional, considerate, and thorough in their work.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Royal Flush Cleaning Inc
Thanks, we appreciate delivering great service. We look forward to customizing your cleaning as your needs change.

Ellen M.
05/2017
5.0
house cleaning
  + -1 more
I really think these ladies worked very hard they did an excellent job and yes I plan to have them come by and clean my house again. Excellent team of hard working young ladies who did not complain. They went straight to work.
Description of Work: vacuuming, taking out trash, cleaned kitchen wiped down appliance mopped floor cleaned counter tops did dishes, Cleaned bathroom tub sink, tile swept bathroom floor cleaned counter tops cleaned mirrors and light fixtures. light dusting,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

ANASTASIA C.
04/2017
2.0
house cleaning
  + -1 more
This company only communicates by email. So good luck in setting up your appointments if you don't reply right away to their emails. The cleaning crew did not arrive on-time. I paid $79.00 for 1.5 hours of cleaning with 2 people cleaning crew. The did a very superficial cleaning and left in 1 hour. They did not vacuum the entire carpet in the bedroom. In the bathroom, the shower head, the bath tub faucet, the sink faucet and the shower tile they were not not clean at all. Thy did not clean the windows even thought they had plenty of time. They swept the hardwood floor with a broom only. They did not mop the floor.
Description of Work: Cleaning of a small/1 bedroom and bathroom apartment

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0


Response from Royal Flush Cleaning Inc
Contractors are instructed to reply ASAP to customer's email which we did - 3 times in the first 24 hours that we received request. Then the customer responded later and it was too late to do the work, so apparently the customer did receive my emails. I offered to reschedule but she did not respond so we couldn't do the work. I sent a follow up mail but no reply. We perused this as best we could.

Carlos S.
03/2017
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
The work was done timely and to a high standard.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sabrina G.
03/2017
3.0
house cleaning
  + -1 more
they were not thorough....they left some areas dusty and dirty and were not detail-oriented....I was not satisfied with this cleaning and would not use them again.
Description of Work: 2 labor hours of house cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Kirsten B.
02/2017
5.0
house cleaning
  + -1 more
they were quick and effective once they arrived. they did a great job cleaning and I would have them again. There was a delay in what time they said they'd be coming but the office manager did keep me informed of these delays via email. Originally scheduled for 8:30AM and they came around 2:15PM.
Description of Work: 2 bedroom 2 bathroom cleaning in high rise condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$60

Linda G.
12/2016
5.0
lawn service
  + -1 more
Great. The work was performed on time and they wanted to ensure I was pleased with the work that was performed.
Description of Work: Bushes needed to be trimmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam B.
10/2016
5.0
lawn service
  + -1 more
Service provided by sister/related company Bio-Rich Green Care. Could not have gone better. Quick contact for scheduling service, arrival on time, quick (but very attentive) service. The gentlemen arrived promptly on time, I walked with them explaining what needed to be accomplished and then they started. Though it was sprinkling and I told them that they could reschedule for another day, I was surprised when I was told they would work until they got too wet. I was so thankful. They set to work trimming my bushes, weeding beds and taking care of things which needed to be cleaned up around the yard. They finished easily on time and I walked out to see things transformed. Once again, I was extremely pleased and thankful. Sometimes you need help getting things done when life gets in the way and you can't squeeze out any more hours to take care of necessary items. These Gents helped me with a clean-up which was sorely needed. I will/would not hesitate to hire them in the future. Excellent job! Thank you!
Description of Work: Bush trimming, weeding of beds, general clean up of yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Tova C.
10/2016
5.0
carpet cleaners
  + -1 more
They came on time and did what they were asked to do.
Description of Work: They fixed my yard

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Ronald D.
10/2016
4.0
carpet cleaners
  + -1 more
They were very efficient. I would use service again
Description of Work: A 2 person crew cleaned my place. I have a 2 bedroom 2 bath condo.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Erik S.
09/2016
5.0
lawn service
  + -1 more
Pros: The price was $129/4 man-hours was an excellent deal. The weeding was done well. The hill looks nice without the tall grass. Cons: The trimmings were left on the hill and not cleaned up. The workers finished the first set of tasks, and did not ask if there were other items to take care of. There was still about an hour left of the 4 hours. We would have liked the growths through the fence on the hill removed, and also the front weeded. Despite the cons, we would use them again, if they have this deal again.
Description of Work: Removing weeds and trimming down hill.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Erin T.
09/2016
5.0
lawn service
  + -1 more
Great. We had an Angie's Deal and scheduling was simple and flexible. Crew arrived on time and worked to accomplish a lot in the 4 man-hours available. We have had very little regrowth and they took out a few heavier items that I didn't expect, but was pleased to have removed (e.g. fallen/rotting fence posts).
Description of Work: Clear heavy brush and undergrowth from back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Oliver D.
09/2016
5.0
house cleaning
  + -1 more
It all went very well. Luis and a helper arrived on time and worked very hard. It took about an hour longer than the deal price, but the extra expense was well worth it.
Description of Work: Clean up an entire yard that hadn't been touched for about four years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Spencer C.
08/2016
5.0
landscaping
  + -1 more
Excellent all the way around. I'm not sure if the company name changed or if they're using a subcontractor, but Jon Greenstone of Bio Rich Green Care contacted me right away to schedule the work. We made an appointment, but their schedule changed a couple of times over the next 2-3 days. Typically, this is when you're left wondering where the company is and what's going on. But not with this company. Jon contacted me proactively every time there was a schedule impact and ensured that the change would work with my schedule. The crew was great. They did the work I needed fairly quickly, but instead of just leaving, they looked around my entire yard and took care of other growth or weeds that I hadn't even noticed. They then cleaned up and asked me to inspect it. I found one small plant I wanted taken out and they did it immediately. They were thorough, thoughtful and took pride in their work. Start to finish its probably the best overall experience I've ever had with a company.
Description of Work: Weeding, hedge trimming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Olympia K.
07/2016
5.0
landscaping, lawn service
  + 0 more
Excellent! Great workers, patient, agreeable and thorough. I'm going to call them back, they did a great job and for an exceptionally reasonable price!
Description of Work: Weeding, planting and straightening fallen brick border along the walkway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

DEBORAH D.
07/2016
5.0
lawn service
  + -1 more
It went very well and I would use them again.
Description of Work: They did general lawn clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

ROSALIND B.
01/2016
4.0
house cleaning
  + -1 more
There were no additional charges. They were here on time. Having used other cleaning services, what they did was adequate but they didn't really go out of their way. Some things got put in the trash that shouldn't have been. The person cleaning just assumed some things were trash and she didn't ask about it. I just discovered it by accident that she had thrown it away.
Description of Work: I purchased a big deal from them. It was for four hours of housecleaning. They just did a general cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$100

lisa B.
10/2015
5.0
house cleaning, lawn service
  + 0 more
excellent work. they worked very fast and hard
Description of Work: did a great yard clean up for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Debbi D.
10/2015
5.0
house cleaning, plumbing
  + 0 more
I took advantage of the Angie's List special to get my home cleaned. They did a great job.
Description of Work: Cleaned the main living portion of my house plus master bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Steven H.
09/2015
5.0
plumbing
  + -1 more
It worked out fine. They did fine. Everything works fine.
Description of Work: I purchased a big deal from them for $119.
Rating CategoryRating out of 5
Yes, I recommend this pro
$119

Joy S.
07/2015
5.0
house cleaning
  + -1 more
Sandy sent two cleaners. They were gracious and hard working. They didn't waste any time. They arrived on time and went right to work. I hired them for weekly house cleaning and it has been about a month since I hired them. I would recommend them wholeheartedly. I could not be happier with their service.
Description of Work: Cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

lorna M.
06/2015
5.0
house cleaning
  + -1 more
Professional. For what we asked to be done, it was amazing. Thank You! Would definitely hire again.
Description of Work: Did a super fast clean up of our overgrown, winter yard. Four hours. Very nice. Used every hour of our pre-paid four hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Rachael P.
05/2015
4.0
house cleaning
  + -1 more
Well. Owner in touch and did a nice job.
Description of Work: Spring cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Faye N.
05/2015
5.0
house cleaning, lawn service, tree service
  + 1 more
Jon Greenstone was responsive, prompt, professional, efficient, and pleasant to work with. He gave us a fair and reasonable estimate of the work, and went out of his way to take care of a tree that needed immediate attention. That impressed us and we were grateful. Then, he came back at an agreed-upon later date to complete the promised work. The initial job was $135 due to a special offer on Angie's List. Then we asked for and received additional services. He even did a little extra weeding for us that was not included in the estimate and did not charge extra for the few minutes it took. All in all, Jon did an excellent job of fixing up our small front and back yards. We definitely will continue to use his services as needed, and recommend his service to others.
Description of Work: Provided lawncare. Including trimming a small tree, replanting small bushes in front of the house, and cleaned up front and back yards at our townhouse, pulling weeds, trimming, and laying mulch and grass seed where needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Danny U.
05/2015
5.0
house cleaning, lawn service, leaf removal
  + 1 more
The company was very responsive, and worked with us to find the right time to do the work (stupid snow then spring showers!). Our yard looked great. We will probably use them again to re-mulch and weed our lawn soon too!
Description of Work: Cleaned all of the leaves and debris from our front and back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

13421 Walnutwood Ln, Germantown, MD 20874

http://www.royalflushcleaning.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Lawn and Yard Work,
Landscaping,
Carpet Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Tree Service,
Leaf Removal,
Plumbing,
Garbage Collection

FAQ

Royal Flush Cleaning Inc is currently rated 4.5 overall out of 5.
Royal Flush Cleaning Inc accepts the following forms of payment: Check
Yes, Royal Flush Cleaning Inc offers free project estimates.
Yes, Royal Flush Cleaning Inc offers eco-friendly accreditations.
No, Royal Flush Cleaning Inc does not offer a senior discount.
No, Royal Flush Cleaning Inc does not offer emergency services.
No, Royal Flush Cleaning Inc does not offer warranties.
Royal Flush Cleaning Inc offers the following services: Housecleaning, Floor Cleaning, Window Cleaning.
Move Out Cleanings.

Contact information

13421 Walnutwood Ln, Germantown, MD 20874

http://www.royalflushcleaning.com