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Royal Flush Cleaning Inc

House Cleaning, Lawn and Yard Work, Landscaping,

About us

Royal Flush is a family owned & operated customized housecleaning service, since 1985, serving Montgomery Co, Frederick, Hagerstown and NW DC. Our trained ace teams professionally clean your home, with an experienced English speaking supervisor on every team. The duo Queen of hearts management team, Patricia and Sandy, are accommodating and responsive. Upon request, we use green products, at no additional cost. Additional email - pat@royalflushcleaning.com. Additional phone number - (240) 477-6745. Additional address PO Box 2367 Hagerstown, MD 21741. Bio Rich Green Care is our Outdoor Landscape Division, a premier landscape service!

Business highlights

40 years of trusted experience

Services we offer

Housecleaning, Floor Cleaning, Window Cleaning.

Services we don't offer

Move Out Cleanings.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.5303 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
17%
3
8%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.4
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.5
Showing 201-225 of 303 reviews

MAXINE F.
10/2008
5.0
house cleaning
  + -1 more
I purposely waited to report until we had used Royal Flush four times (every two week) because often a cleaning service will do well the first or second visit and then begin to fall down on the job. This did not happen. In fact owner Sandy Stillwell added a 3rd person to the team when it was clear that two people were not sufficient. I have no trouble communicating with the team because the team leader and second team member speak and understand English well. The team does a wonderful job-consistently. Although the team had never cleaned a kosher kitchen before, they are doing very well after our color coding and supervision. (This cleaning task requires using special sponges for the milk side of the kitchen and for the meat side of the kitchen. Nothing used for milk can be cleaned with anything used for meat). The team gets down low and goes up high to reach what needs to be reached. The team has been punctual and professional and efficient and responsive to comments. We try to be responsible making sure that surfaces are fairly clear so that the team can concentrate on cleaning and not picking up after us.
Description of Work: Service performed is bi-weekly cleaning of a 3 bedroom, 3 bath condo with den/office, kitchen and dining area. Typical tasks include nearly everything except window washing and laundry. In one bedroom, the bed has to be made with linen we set out. The other bedrooms have sofabeds. There are 3 full baths (two tubs and one shower). To clean this large condo well requires attention to detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Robert R.
09/2008
4.0
house cleaning
  + -1 more
They are alright. The service is priced okay, but they send out different people each time. When I tell one person to do something they don't seem to pass it along, so I have to tell the next worker the same thing again. But they are far better than the group I had before.
Description of Work: Royal Flush came and cleaned the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Misha A.
08/2008
5.0
house cleaning
  + -1 more
I called to schedule an appt, and they were flexible, courteous, and efficient. 2 ladies were at my place 30 minutes early on the scheduled date and did the work as requested, no problems at all. The place looked great, and there were no issues at all.
Description of Work: Cleaned an small unfurnished 2-level townhouse, including a scrub down of kitchen and baths.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Charles K.
08/2008
5.0
house cleaning
  + -1 more
They are dependable and fast. They arrive at the appointed date and time. They do a very good job and they use their own supplies. The girls are friendly and do a professional job of cleaning and I am pleased. I highly recommend them.
Description of Work: Two women come once a month to clean my home. They vacuum, dust, clean 5 bathrooms and scrub. They will change sheets on the beds too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ANN R.
08/2008
5.0
house cleaning
  + -1 more
They are the cheapest cleaning company that we have found. They are very quick and good. I have used them for a few months now and have had no problems with the company.
Description of Work: The company comes every other week to clean the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Stephen M.
08/2008
5.0
house cleaning
  + -1 more
We hired Royal Flush based on the strong reviews on Angie's List. Two women came to the house and cleaned it from top to bottom -- everything was immaculate. When I got home, the house smelled bleachy and just very clean. Most noticeable at first were the spotless bathrooms, vacuumed rugs and polished hardwood floors. All evening I noticed other things--cobwebs cleared from corners, kitchen sink thoroughly scrubbed, windowsills cleaned, cat hair vacuumed from furniture, even our bedside tables had been straightened. I've had the house professionally cleaned before by another company, but this was the best it's been done, and for the best price. We are going to arrange for regular cleaning going forward.
Description of Work: Two people came to our 4BR, 3BA house and performed a thorough cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Gloria A.
07/2008
5.0
house cleaning
  + -1 more
I am very pleased with their work and I just asked them to come twice a month for now on. The owner, Sandy Stillwell, has strong customer services. I recommend them and they are very affordable.
Description of Work: The company sent two wonderful ladies on a very short notice. The house was very dusty due to bathroom renovation and other projects. They cleaned very thorough, dusted almost everything. The two ladies were very professional and followed instructions. They cleaned windows, appliances, bathrooms, mopped floors, and vacuum carpets. I live in a townhouse with a finished basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Margaret S.
07/2008
5.0
house cleaning
  + -1 more
I liked the owner. She was very quick to get back to me and communicates well about scheduling. A team of 2 women came out. They were about a half an hour late. They did break something as well. There cleaning was great though.
Description of Work: They came out and did some general cleaning in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Heidi F.
07/2008
5.0
house cleaning
  + -1 more
I needed a monthly cleaning service for dusting and cleaning baseboards, etc. I emailed Sandy who got back to me after a week or so (she was out of town). We set up a time to meet to discuss our needs and I totally flaked on the meeting (sleep deprivation). She was there and left a folder of information and we followed up on the phone. She sent a team of 2 women who were just great. They arrived at 11 a.m. and did not leave until almost 4 p.m. Sandy estimated 2.5 hours, and they were here for 5! I could not believe how thorough they were. I gave them initial instructions, but after that, they did everything I asked for and more. I hope they will be my monthly team, because I was absolutely impressed!
Description of Work: A team of 2 women came to my house at 11 a.m. and did not leave until almost 4 p.m. They did a phenomenal job of dusting, vacuuming, and cleaning almost every nook and cranny of my house (which is very 'lived in'). They cleaned every baseboard, shelf and knick knack - even my kids' toys! Sandy had suggested a price of $100 for the house, but I offered more because they did such a great job! I look forward to seeing them again next month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shonali B.
06/2008
5.0
house cleaning
  + -1 more
They have only come once so far but they did a great job.Prices are very reasonable. They were very punctual. I would recommend them and use them again.
Description of Work: General house, they do everything from thing big to the small.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

BRIAN S.
06/2008
5.0
house cleaning
  + -1 more
The cleaning was good, but they were very cheap.
Description of Work: They did a first time clean on a house. They vacuumed, dusted and cleaned everything. They cleaned the bathrooms and scrubbed everything. They brought their own supplies.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Beverly L.
06/2008
5.0
house cleaning
  + -1 more
Crew is the same each time. They arrive on time and are flexible if I need to switch my cleaning date.
Description of Work: Overall house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Susan K.
06/2008
5.0
house cleaning
  + -1 more
It goes fine. They are always here when they say they will be. I would consider them trustworthy. The quality of their work is good. I get my money's worth.
Description of Work: They clean seven or eight rooms of my home for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

chad W.
06/2008
5.0
house cleaning
  + -1 more
They are very personable. Their was a payment issue that came up and they were very understanding. My brother actually is using them after we told him about them. Their prices are VERY reasonable.
Description of Work: They came to our house over Christmas and cleaned our home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

A M.
05/2008
5.0
house cleaning
  + -1 more
On Saturday, with no time to clean the house and out-of-town company arriving on Wednesday, realized that it was time to call a cleaning service. Thought about calling one of the services that regularly mails coupons, flyers, etc., but decided it would be better to sign up for Angie's List and see who others recommend. Royal Flush Cleaning had received the Super Service Award so I called and left them a msg. Owner called me back shortly and asked if she could come the next day and to give me an estimate. Monday afternoon she had a cleaning crew here and they cleaned everything top to bottom. Owner this morning to ask if we were pleased. So now, we can relax knowing that the house is ready for our visitors to arrive! We are having Royal Flush come back on every two weeks to clean on a regular basis. We are also having them clean our windows inside and out at a future date, was that is something else we just do not have time to do.
Description of Work: Cleaned house top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jamil N.
04/2008
4.0
house cleaning
  + -1 more
Had a bit of a rough start, with the first two teams I was assigned not to my liking. However, Sandy Stillwell, the principal, worked hard to get everything right, and now I am quite happy with their service.
Description of Work: Twice-monthly general housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Tracy W.
03/2008
5.0
house cleaning
  + -1 more
Sandy responded to my e-mail the same day and came over that night to give me an estimate. The cleaning ladies showed up during the time frame Sandy said they would and they did a great job. Communication was a slight problem since I don't speak very good Spanish, but it was not a huge deal.
Description of Work: Two ladies from the company cleaned the entire main level of my house. Services included dusting, vacuuming, mopping the floor, cleaning the kitchen countertops and the powder room. They will do this every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Douglas T.
02/2008
5.0
house cleaning
  + -1 more
I sent Sandy an e-mail asking for a quote. She called back promptly and we set up an appointment for her to look the place over and provide an estimate. We agreed to meet during my lunch hour, which was convenient for me. Sandy arrived promptly at the appointed time (despite bad weather), and provided a quote at that time. We agreed on a price, and she agreed to call me back within 24hrs to set the time for the first cleaning (she needed to consult her schedules). Sandy called back the next morning, and we agreed on a time for the cleaning. The first cleaning occurred a few days later. The team of two people arrived promptly at 8am ready to go. My wife walked them through the house pointing out specific things she wanted taken care of, and certain products she wanted used on countertops, leather couches, etc. My wife and I both left for work. I came home at lunch to check things over and was very pleased with the results. They did an excellent job.
Description of Work: Cleaning of a 3 BR, 2.5BA, 3 story townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JOHN W.
01/2008
5.0
house cleaning
  + -1 more
Very professional. Sandi came personally to give us an estimate for first time and bi-weekly cleaning. (I don't recall the first time charge.) The crew has been here twice. Each time they have arrived on time and I have been happy with the cleaning. I plan to continue using them indefinitely!
Description of Work: They cleaned the whole house, top to bottom.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kenneth K.
10/2007
5.0
house cleaning
  + -1 more
The process was very smooth and professional from start to finish. I contacted Sandy by phone and received a price quote quickly. Her team was able to come within a week of calling and consisted of two people, one English-speaking supervisor and an assistant. As promised, they cleaned the carpets, refrigerator, cabinets, bathrooms, etc. My mother was on hand to supervise and made sure that they cleaned the areas as promised. The task was completed in 3 hours (as projected). I would highly recommend Royal Flush Cleaning both for their work and their pricing which was competitive. They were one of the few that also did carpet cleaning. I would even consider using them for regular cleaning of our home.
Description of Work: Sandy's team performed a move-out cleaning of our 3-bedroom condo, including the kitchen cabinets, appliances, bathrooms, and bedroom carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Laura R.
10/2007
5.0
house cleaning
  + -1 more
I needed someone to be able to come in on short notice because my mom was in town visiting, and would be home. Sandy was able to schedule someone for that Friday, and for the services I was looking for. The ladies arrived promptly, and got to work. When they were finished, I was impressed. My house has never been this clean! I plan on engaging their services for a bi-weekly cleaning.
Description of Work: The Royal Flush cleaners helped me clean my house to get ready for sale. They vacuumed, mopped, cleaned walls, the fridge, my stove, my kitchen and bathrooms. They also managed to get up stains from my shower pan that I thought were permanent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Denise H.
10/2007
5.0
house cleaning
  + -1 more
Great! The supervisor, Sandy, visited our house a few days in advance and quoted the price of $85. Sandy is clearly dedicated to her work. She asked us many questions to make sure that she understood exactly what we wanted them to clean. On cleaning day Sandy came with the 2 ladies to make sure that they were clear on everything. They did a great job, and then Sandy called later to ensure we we were satisfied.
Description of Work: Vacuuming, dusting and overall cleaning of the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JENNIFER K.
09/2007
5.0
house cleaning
  + -1 more
Sandy responded quickly to my initial inquiry, setting up an appointment at my convenience to provide an estimate. She arrived on time and provided a thorough explanation of what would be included in a regular cleaning service. She was very accommodating in setting up the cleaning schedule. The crew arrived on time for their first visit and did an excellent job.
Description of Work: A thorough housecleaning, including wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

KATHERINE F.
09/2007
5.0
house cleaning
  + -1 more
The team is made up of 2 women. I had gone through 2 teams previously to getting the women that are now my permanent cleaners. They show up on time and do a very good job. I like the ladies as they are friendly.
Description of Work: They cleaned my 2 bedroom, 2 bathroom apartment. They do this on a weekly basis. They mop, vacuum, clean counters, appliances, toilets, sinks, and dust. They also sweep off the patio. The job takes 1 hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Dawn T.
08/2007
5.0
house cleaning
  + -1 more
The owner (Sandy) set up an appointment for an estimate within 2 days of being called. She came herself to do the estimate, walked through the house with me, and told me how much it would cost for the initial cleaning, then an every 2 week schedule of housecleaning. Sandy showed up 30 minutes earlier than the appointed time (wow!) with 2 workers, one of whom could speak English very well, and both of whom were very nice. They cleaned everything! From the bathrooms, to the toilets, to dusting the ceiling fans and baseboards. They were great and even changed the bedsheets. They brought all their own cleaning supplies (bonus!) so none of mine were used up. When the dogs accidentally were let in by my son, the ladies just worked around them. I found them to be very professional and do an excellent job for an extremely reasonable price.
Description of Work: Full house cleaning of an older 3 bedroom home that houses 2 large dogs, a cat, 2 children, and 2 adults.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

13421 Walnutwood Ln, Germantown, MD 20874

http://www.royalflushcleaning.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Lawn and Yard Work,
Landscaping,
Carpet Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Tree Service,
Leaf Removal,
Plumbing,
Garbage Collection

FAQ

Royal Flush Cleaning Inc is currently rated 4.5 overall out of 5.
Royal Flush Cleaning Inc accepts the following forms of payment: Check
Yes, Royal Flush Cleaning Inc offers free project estimates.
Yes, Royal Flush Cleaning Inc offers eco-friendly accreditations.
No, Royal Flush Cleaning Inc does not offer a senior discount.
No, Royal Flush Cleaning Inc does not offer emergency services.
No, Royal Flush Cleaning Inc does not offer warranties.
Royal Flush Cleaning Inc offers the following services: Housecleaning, Floor Cleaning, Window Cleaning.
Move Out Cleanings.

Contact information

13421 Walnutwood Ln, Germantown, MD 20874

http://www.royalflushcleaning.com