Milestone Restoration

4.7(
137
)

About us

Milestone Restoration is a restoration and remediation company in Germantown, Maryland for residential, commercial and industrial customers. Rely on our specialists (who have nearly a decade of experience in the industry) for water damage restoration, mold remediation, fire damage restoration and trauma cleanup in Germantown, MD and the surrounding Washington DC area. We are proud to be one of the first in our industry to exclusively use carpet cleaning solutions that are environmentally friendly and safe for kids & pets. We put the environment and your health at first. Before you know it, your building will be restored back to pre-loss or damage conditions.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

CreditCard

Reviews

4.7137 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
14%
3
0%
2
1%
1
1%
Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Write a review
Showing 26-50 of 137 reviews
John A.
11/2019
5.0
Friendly
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$709
Mary M.
11/2019
4.0
The site quoted one price and then they charged more than $.75 a sq. ft. The job they did was very good and the workers polite and informative.
Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Susan A.
11/2019
4.0
Professional staff, excellent work and glad I made this choice!
Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
$250
Angela B.
10/2019
5.0
I had these carpets for 19 years I was ready to replace them all with wood but thought I have company coming next week let me have them washed at least they'll be clean, they came out so nice that I will keep them...In the end they saved me money.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$420
Anil G.
10/2019
5.0
excellent work
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brenda K.
09/2019
5.0
Pat was awesome! Highly recommend!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marcia R.
09/2019
5.0
Excellent communication about the solution to my stained couch & the process. Provided me with confidence. Professional service in every aspect. Thank you, Mr. Patrice. Will use again if needed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Caryn H.
09/2019
5.0
The company was excellent they used all necessary clothing (booties on shoes, placed tarps on floor) not to soil any flooring. The gentleman was a perfectionist to remove stains from white modular sofa. He came back a few times until I was satisfied the stains were completely gone on my white sofa. They stand behind their work. I highly recommend this company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sung L.
07/2019
5.0
Very nice job cleaning my carpet. Got almost all stains up. Carpet looked new once done. Will use Milestone again in the future.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Erika K.
07/2019
5.0
Patrice did very good job. We were satisfied. Fully recommended.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
clark r.
06/2019
4.0
They came, they cleaned, they did a good job and I was happy
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
walda k.
06/2019
4.5
rugs smell good!
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Glen D.
06/2019
4.0
Priced 30% higher than I planned.
Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
$450
Qian (chen) H.
05/2019
4.0
They responded fast and people are courteous. Work quality generally good but a bit of cutting corners.
Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Neville P.
05/2019
5.0
Excellent carpet cleaning in a timely manner. Very respectful and helpful. Totally professional. Neville P. in Silver Spring
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$270
Rebecca S.
05/2019
5.0
Excellent job on pet stains
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$440
MaryAnn N.
05/2019
5.0
very professional and helfull
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lillian J.
05/2019
5.0
Performed pick up and delivery on time Called before delivery. Carpet looks great. Will have to see if any spots trt
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Pamela N.
01/2019
5.0
Very good work done by the contractor. My only complaint was he said the carpet would dry in 2 or 3 hours. But it took much longer than that. Also, he arrived right on time.
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$159
Shadow P.
01/2019
5.0
Patrice responded my email inquiry right the way. He was very professional and easy to work with.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Theda D.
12/2018
5.0
Good work.
Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0
Yes, I recommend this pro
$190

Contact information

21340 Bunyan Circle, Germantown, MD 20876

http://milestonerestoration.com

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM

Service Categories

FAQ

Monday: 12:00 AM - 11:59 PM

Tuesday: 12:00 AM - 11:59 PM

Wednesday: 12:00 AM - 11:59 PM

Thursday: 12:00 AM - 11:59 PM

Friday: 12:00 AM - 11:59 PM

Saturday: 12:00 AM - 11:59 PM

Sunday: 12:00 AM - 11:59 PM

Milestone Restoration accepts the following forms of payment: CreditCard
Yes, Milestone Restoration offers free project estimates.
No, Milestone Restoration does not offer eco-friendly accreditations.
No, Milestone Restoration does not offer a senior discount.
No, Milestone Restoration does not offer emergency services.
Yes, Milestone Restoration offers warranties.

Contact information

21340 Bunyan Circle, Germantown, MD 20876

http://milestonerestoration.com

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM