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DAPHNE'S CLEANING SERVICE LLC

House Cleaning, Carpet Cleaning, Window Cleaning,

About us

Owner-operated. No subs. Cost is determined by the job. Travel charges may apply. No service charges. May contact through email or phone 24 hours at 240-508-8330. We love dogs, cats or any other domestic animal for no extra fee. We can clean any side of the house or the entire house. We do clean hoarders too. Emergency call, (240)508-8330 (240)508-5077 feel free to call us or text

Business highlights

19 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

WE WILL CLEAN FROM TOP TO BOTTOM THE ENTIRE HOUSE,KITCHEN,BATHROOM,FLOORS CARPET,DUST BASEBOARDS WE ALSO DO LAUNDRY FOLD AND PUT IT AWAY, WE LOVE PETS,NO LIKE OTHERS PROVIDERS PRICES START FROM $99.00 FOR REGULAR HOUSECLEANING WE ONLY USE GRREN PRODUCTS WICH ARE SAFE FOR KIDS AND PETS CALL US NOW 240-508-8330

Services we don't offer

daphnes cleaning work around the house in case of bad house(hoarders)

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5198 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
18%
3
8%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 26-50 of 198 reviews

Vivian F.
12/2015
3.0
house cleaning
  + -1 more
They missed some obvious things and they forgot to clean the microwave but I had to run out and tell them before they left to clean it. Professional cleaners should see obvious stuff.
Description of Work: They cleaned the bathrooms and vacuumed the bedrooms living rooms and dining room.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Response from DAPHNE'S CLEANING SERVICE LLC
hmm sorry you are not 100%happy with are service please give us a call for next time we will address those little problems thanks

Christina D.
11/2015
5.0
house cleaning
  + -1 more
It was great. We have used them before. This was our second time. I am actually calling them to come in for the month of December for another cleaning.
Description of Work: We used the Big Deal for Daphne's Cleaning Service LLC. They dusted and they cleaned the hardwood floors. We had 4 bathrooms that they cleaned expertly and 4 bedrooms where they did the carpets on the upstairs. In the bedrooms we have hardwood floors on the main level, the kitchen has hardwood floors, they cleaned all the appliances, they cleaned the baseboards, and got the cobwebs, dust bunnies, dusted the blinds and ceiling fans and everything.
Rating CategoryRating out of 5
Yes, I recommend this pro
$179

Response from DAPHNE'S CLEANING SERVICE LLC
we are here to help anytime

Debbi D.
10/2015
5.0
house cleaning
  + -1 more
They did an excellent job. Arrived on time and got to work. My bathrooms never looked so clean. It was great to let someone else do it for the holidays.
Description of Work: deep cleaned the main portion of my home plus master bedroom and bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from DAPHNE'S CLEANING SERVICE LLC
thank you very much for trying my service please give us a call again

Denise C.
09/2015
2.0
house cleaning
  + -1 more
Took forever to get a date they were available!!!! I I would give them 2 weeks where I was available and they would give me a date outside of those two weeks!!! Went back and forth with company probably 10x before a date was finally set. Cleaners were okay, did fine job but were rushing and worked faster than any other cleaners ihave every had. I paid for 6 hours and they were done in less than 2 hours (which is 4 hours because there were 2 cleaners). They didn't speak english very well and they missed a room because they were basically packing to leave before I noticed the bedroom wasn't done! I felt they were racing to go to another job or be finished early for the day. Everyone was polite but I wouldn't use them again because the service was not as good as other companies.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$99

Response from DAPHNE'S CLEANING SERVICE LLC
thanks,but i was difficulty to schedule the cleaning because you don't have a time free for us and unfortunately the dates you pick where take it, am sorry again do to angieslist promotion (big deal for 99.00) as you can imagine i have a lot of customers to book and the dates i was free you won't like it or you where out of town medical emergency dr app ...so it was at little hard try to schedule it at your needs in the future please read the fine print we always work hard to keep are customers happy and get the best from them thanks

Krista K.
08/2015
2.0
house cleaning
  + -1 more
The company was very responsive once I made the purchase and were able to schedule a time that was convenient. Two ladies arrived early (I was not home, so they had to wait) and came in and began cleaning right away. While I paid for 6 hours (or 3 hours/woman) they were only here for maybe 1.5 hours. Normally this wouldn't bother me, but some areas were glossed over. While some areas were great, there were still slobber stains on my kitchen floor after they had washed it, dust on my daughter's chest of drawers, dust on the top of our shower door, the baseboards in the bathroom were still filthy, and the corners of the bathrooms behind the toilets were still dusty/dirty. My house is not large, 3 bedroom, 2 bath, so I understand maybe not needing the full 3 hours, but I would have expected everything to be perfect if they were going to cut it short. I'm not sure if it is just because I was a Friday afternoon timeslot and they wanted to get home or if this is just usual. I picked this company after reading all the reviews and have to say I am a bit disappointed.
Description of Work: I bought a deal for 6 hours of housecleaning.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$179

Response from DAPHNE'S CLEANING SERVICE LLC
i am really sorry to hear that please let me hve the oportunity to fox this clean up i can offer you a credit toward your next cleaning anytime because of this matter as my goal is to keep ithappy always feel free to call us at anytime thank you very much

Ted D.
08/2015
5.0
house cleaning
  + -1 more
Bathroom's scrubbed, vacuumed every rug and mopped every floor.
Description of Work: The two ladies were professional and did an excellent job. I asked for extra dusting and that was done as well. Super happy. We will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from DAPHNE'S CLEANING SERVICE LLC
thank you very much for using Daphnes cleaning we here to clean on a regular schedule to

Anne B.
08/2015
5.0
house cleaning
  + -1 more
The coupon was for 6 hours of cleaning. Cecilia and Cindy (?) came in and were done in an hour. I admit we were a bit suspicious that they could get a two bedroom, three bathroom house clean that quickly--and there were some areas that did need a little additional work--but overall, it looked good. And you certainly can't beat the price, We had a set time that we needed the house cleaned, and they worked with that. They also arrived right on time.
Description of Work: Cleaned our house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from DAPHNE'S CLEANING SERVICE LLC
thank you very much please call us anytime

Diana S.
07/2015
5.0
house cleaning
  + -1 more
My basement has needed cleaned for years - horrible place! The areas included two family rooms and a powder room. I called Daphne's Cleaning Service to ask if this was something they were willing to take on. They were wonderful! Not only were the areas clean, they smelled clean! This company is wonderful to deal with, and I will definitely use them again.
Description of Work: I had my basement cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from DAPHNE'S CLEANING SERVICE LLC
thank you very much we are here to serve and help

Colleen G.
07/2015
5.0
house cleaning
  + -1 more
I was extremely pleased with the service. I bought the voucher on Angie's List for $99 for 6 hours of housecleaning, and the company was diligent about setting up the service. I was not able to be home during the appointment, but had no problems with leaving a key. The crew let themselves in and out with no problems and left the house in great condition. Would do business with them again.
Description of Work: Cleaned the whole house - dust, sweep, vaccum, sinks, bathrooms, floors - everything!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from DAPHNE'S CLEANING SERVICE LLC
thank you, we do are best to keep every house nice and clean

Van K.
07/2015
5.0
house cleaning
  + -1 more
great service; the best I've had; - I use them on a regular basis now. very flexible with scheduling
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from DAPHNE'S CLEANING SERVICE LLC
thank you very much we are happy working in your house thnaks

Andre Matthews M.
07/2015
4.0
house cleaning
  + -1 more
Very well no complaints. They only forgot to clean the top of the refrigerator.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from DAPHNE'S CLEANING SERVICE LLC
thank you very much for you time please let me know if you need regular service we have a special prices thanks

Tammy N.
06/2015
4.0
house cleaning
  + -1 more
Services provided were good
Description of Work: cleaned floors made beds, straightened

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from DAPHNE'S CLEANING SERVICE LLC
thank you for trying are service we always make sure the customer is happy

Patrick S.
06/2015
4.0
house cleaning
  + -1 more
went fine, but they could not speak English. Plus, they never followed up, so I am pretty sure they did not want the gig, since they are based out of MD, and we are 40 miles away, at least
Description of Work: cleaned almost as expected

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$179

Response from DAPHNE'S CLEANING SERVICE LLC
am sorry to hear that ,the ladies clean the entire house they do clean more then 5000 sqf of hardwood floor yes they do speak little english,please give us another chance ,and we can prove to you that we are very professional thanks

driss G.
06/2015
5.0
house cleaning
  + -1 more
the provider come to my house after a holiday weekend to clean and organize my house again i always call this provider (daphnes) i have try another providers and am not satisfy with them because i have to re clean everything so instead i call ahead to schedule my occasionally cleaning with Daphnes cleaning
Description of Work: they clean my entire house from top to bottom and leave it spotless and shine all the mirrors in the bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from DAPHNE'S CLEANING SERVICE LLC
Thank you very much we do are best in every house we work

driss G.
06/2015
5.0
carpet cleaners, house cleaning
  + 0 more
it when ok as i have a dog i need to at least steam and wash my carpet every 3 months
Description of Work: clean my first floor and second floor carpet and one rug in the living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from DAPHNE'S CLEANING SERVICE LLC
Thank you if we keep it every 3 months the carpet shampoo will be much better

Gianmarco G.
02/2015
5.0
house cleaning
  + -1 more
They were very good. I wasn’t here, so I just left the key. They did their thing and when I came back, I took a look at everything and it was good.
Description of Work: I have used Daphne's Cleaning Service for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from DAPHNE'S CLEANING SERVICE LLC
Thank you very much ,we here to help anytime

Carolyn Y.
02/2015
3.0
house cleaning
  + -1 more
It went OK. I wasn't overly impressed by there service.
Description of Work: Last Chance! $99 for Six Hours of Housecleaning
Rating CategoryRating out of 5
$99

Response from DAPHNE'S CLEANING SERVICE LLC
Thank you very much

RICK J.
12/2014
5.0
house cleaning
  + -1 more
i bought the service (6 hous of cleaning for $179) as one of Angie's Big Deals. During the scheduling process, they discovered that my Bluemont address didn't necessarily mesan that I lived in Loudoun County (I live in Clarke County), there was concern on their part regarding the distance and the justly infamous traffic on Rt. 7. Concern notwithstanding, they scheduled me for Thursday afternoon, December 18. When that schedule crashed and burned, I was rescheduled for the very next afternoon, and was kept apprised via email of the ladies' progress and ETA. They arrivedat 12:30, and got right to work after a 5 minute rundown of what I wanted done.. They were unfailingly polite and professional, and did an excellent job, with exceptional attention to detail, finishing a little before 3:30.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$179

keith Y.
12/2014
5.0
house cleaning
  + -1 more
We were unable to schedule a suitable time due to the holiday season.
Description of Work: I purchased a Big Deal for $149 for 4 Hours of Housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Patricia S.
11/2014
5.0
house cleaning
  + -1 more
Aaaaaaaaahhhhh! To walk into my house after work and the first thing that hits you is that it smells clean. This group does a thorough job, the place is spotless. I stayed around for the first cleaning, then gave them a key. Should have hired them years ago. I also liked that, when I first called, the owners were at my house within a day for an estimate and were professional and friendly. There are lots of little special touches besides the usual dusting and bathrooms.
Description of Work: Monthly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1.49

driss G.
10/2014
5.0
house cleaning
  + -1 more
the service was awesome i almost forget we goin to have a guess at the house since we both woe and no time to clean here there i call Daphnes cleaning and they come the next day early in the morning i open the door for them and when i come back home my house was clean ,smelling fresh and everything put in place i love to have my house clean by a service ,i found another companies but don't work with pets i have 2(dogs ) and when they come my dog feel free around the house while they clean ,they use green products to thank you very much i will recommend this service to anyone who is looking to have there house clean
Description of Work: As always i call directly to the owner and i schedule my cleaning ,they respond fast and schedule next day awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Sandra G.
09/2014
5.0
house cleaning
  + -1 more
I purchased the big deal for 4 man-hours of cleaning for $149. I was contacted soon thereafter to arrange the appointment. Throughout my experience there was excellent communication through the Angie's list messaging system. Rosie and her partner arrived at my home at exactly the time the appointment was set for. After brief introductions, the ladies went straight to work. They cleaned my 4 bedroom 3 bathroom home in two hours. They did a very thorough job and even cleaned under my living room couch as per my request. They had to rush through the basement bedroom and bathroom because time was running out, but were still able to leave the rooms looking good. And the house smelled clean and not like chemicals. All in all good basic cleaning and I feel like I could easily ask for specific requests. I was so pleased with the service that I have set up monthly cleaning.
Description of Work: Two ladies came and cleaned my home from top to bottom for 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Soo Lee D.
09/2014
5.0
house cleaning
  + -1 more
I've been using Daphne's Cleaning Service for about a year now, and I've been very pleased with their responsiveness and professionalism. They listen to their customer's requests and accommodate them very well. The cleaning quality is great, the value is very good, and they do a terrific job getting all the dog hair up -- a never ending battle it seems, no matter the season. I absolutely love the auto-pay by Credit Card -- no more having to remember to leave a check or cash out. When I contact the owner, he gets back to me very quickly and is easy to communicate with. Highly recommended -- great company.
Description of Work: Daphne's cleans my 1 bedroom condo once every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$70

Response from DAPHNE'S CLEANING SERVICE LLC
thank you very much for those words, we always take pride in the work we do and is a pleasure yo serve you.

carolyn S.
08/2014
4.0
house cleaning
  + -1 more
They were about a half an hour late, but they did a pretty good job. They also left about an hour earlier than the allotted time for the deal.
Description of Work: I bought a Big Deal for cleaning.

Rating CategoryRating out of 5
quality
5.0
punctuality
3.0

$99

james G.
08/2014
3.0
house cleaning
  + -1 more
There was a disconnect. I asked that they contact me via my cell as our home phone was not working properly. The only way we communicated was via email. After a few months had elapsed without getting a scheduled cleaning, I reached out to them again but was told the window had closed. He offered a cleaning with a caveat. That being that he would only do it now if I signed them on with a contract to do my home. I found that to be offensive. So... I did not get my home cleaned.
Description of Work: Did nothing

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
2.0

$90

Response from DAPHNE'S CLEANING SERVICE LLC
Am sorry member to hear that We never ask you for any contract as we don't work under contract or so We never clean the house ,you bought one special for 99.00 for 4 hour of housecleaning back in 2013 after. We call u and email you several times now you email me regarding the special and i was goin to honored even the coupon has been expire So i don't know why you rate mu service bad if i was goin to honored the expire coupon Sorry again but feel free to call us anytime

Contact information

18731 Ginger Ct, Germantown, MD 20874

www.daphnescleaningservice.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Window Cleaning,
Floor Cleaning and Waxing

FAQ

DAPHNE'S CLEANING SERVICE LLC is currently rated 4.5 overall out of 5.

Sunday: 9:00 AM - 4:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

DAPHNE'S CLEANING SERVICE LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, DAPHNE'S CLEANING SERVICE LLC offers free project estimates.
Yes, DAPHNE'S CLEANING SERVICE LLC offers eco-friendly accreditations.
Yes, DAPHNE'S CLEANING SERVICE LLC offers a 10% senior discount.
Yes, DAPHNE'S CLEANING SERVICE LLC offers emergency services.
Yes, DAPHNE'S CLEANING SERVICE LLC offers warranties.
DAPHNE'S CLEANING SERVICE LLC offers the following services: WE WILL CLEAN FROM TOP TO BOTTOM THE ENTIRE HOUSE,KITCHEN,BATHROOM,FLOORS CARPET,DUST BASEBOARDS WE ALSO DO LAUNDRY FOLD AND PUT IT AWAY, WE LOVE PETS,NO LIKE OTHERS PROVIDERS PRICES START FROM $99.00 FOR REGULAR HOUSECLEANING WE ONLY USE GRREN PRODUCTS WICH ARE SAFE FOR KIDS AND PETS CALL US NOW 240-508-8330
daphnes cleaning work around the house in case of bad house(hoarders)

Contact information

18731 Ginger Ct, Germantown, MD 20874

www.daphnescleaningservice.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM