Get matched with top countertop and backsplash pros in Garrett Park, MD

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."

"Job was performed in a timely manner. Great communication throughout project. Site kept clean during construction."

"I really wanted to be able to leave a wonderful review, especially as there are so many good ones, which was partly why we chose My Kitchen and Bath-Vienna to do our small kitchen renovation. To start with the positives, HUGE shout out to Josh Turgut who had the grandest of vision for our tiny 1940’s kitchen which included some significant behind the wall design challenges. He designed us an awesome kitchen with everything we were looking for within our budget. We are very appreciative of his expertise, kindness, and overall professionalism. As for the project itself, the begin, middle, and end of our project was nothing but disappointing. Demolition left uncleared debris and some scratches on our glass topped washer as nothing was covered underneath in our basement (directly underneath our kitchen). The contractor was unprofessional, and clearly lacked technical ability and attention to detail. There was damage to cabinet fronts (which had to be argued with the project manager not just to be touched up with paint but replaced; won’t come in for weeks post project completion), grout poured in our back yard, and having to replacing a potion of our kitchen floor after having been completed blaming “it was walked on” (him and another worker rolled the fridge over the floor not even 24 hours after grout was complete). Our new dishwasher was scratched upon reinstallation with nothing reported to us about it. The construction manager UT seemed knowledgeable and when we were able to connect, seemed to want to ensure things were going as planned and to our satisfaction. The project manager Burak responded, mostly in haste, to all my inquires of questions and concern and came out to meet in person several times. It didn’t seem as if he had any specific information about our project, as there was no follow up after demolition regarding our back wall which we were unsure could be taken down and was a very important part of our kitchen renovation. A cabinet was also installed with built in trash cans that we did not request and were unable to replaced with our original request for a regular cabinet. I think it should also be noted, in my opinion, that the price of some of the renovation was over priced, being charged $600 to put in a water line for our fridge or the $550 for hardware to be installed (we supplied our own purchased hardware). Overall, we are left a well designed kitchen with some unsightly errors."

"Naveed and his team did a fantastic job remodeling an old storage room in our basement into a studio quality home gym. From the first day, Naveed had great ideas about how to optimize the space while minimizing the cost of the project. While we requested several additions along the way, Naveed still managed to complete everything before the original deadline. We were amazing at how the gym turned out and impressed with his entire team's professionalism and skill. This was the second project we have done with Global Renovations and we look forward to more in the future!"

"They did a wonderful job installing floor tiles, a new vanity, shelving, and various metal hooks and towel racks."

"They were very friendly and professional. They completed the job quickly and with great care. I recommend highly."

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"I have been using the team at home breakthrough for years. At this point they fully remodeled my basement including adding a new bathroom/wet bar. As well as a huge overhaul of my main floor bath and laundry room. The quality of their work is outstanding. I also love their quote structure. They start with a labor number and give you an idea of what materials will cost but it’s essentially a chose your own adventure on how high end you want to go on features etc and they are very helpful to guide you on the way as well as have great experts to point you to on cabinets, fixtures, tile, countertops etc to help you achieve your vision. Look forward to having them back for my next project!"

"STAY AWAY!!!! This Company cancelled the initial estimate on me 3 times making me drive 90 minutes to the property each time. They finally showed and gave me the typical hard sell "if you sign the contract today..." They gave us a quote so far over market value we should have walked away. But we agreed because of the "70 year history in the industry" We thought we were buying a service from a company with integrity. They took an immediate $18K deposit on a $55K project. I know, shame on me for agreeing to such an amount. We knew we were over spending, but... One month later, they simply cancelled the contract without explanation and without any work on the project. This contract was binding on us but, in their words, was not binding on them because "there's a clause in the fine print that allows them to cancel" THEY STILL HAVE OUR MONEY and I STILL NEED A ROOF Stay away from this company. No integrity No responsibility Unreliable Over priced Will take your money and keep it"

"Corey was terrific. He came to give the quote for new front porch poured concrete stairs, walkway, and a retaining wall with brick on the front face of the wall. The price was a little higher than other bids, but he presented the most professional ideas, demonstrated experience, and we were very confident with PVI. His crew was great, and they did a beautiful job. It was finished last November just before the weather got cold. We asked him back in the spring to trim up some of the concrete edges when were doing some landscaping and he came back out and finished it off. We are very happy with the work, and would definitely recommend."