Shanco Gaithersburg

Shanco just completed our roof replacement yesterday. We are thrilled with the results and give them 5 stars in every area. We are usually very thorough in researching firms when we have major work done on our house, and always get at least 3 or 4 estimates. This is our first major job where we got only one quote, and used that company. Several of our neighbors had gotten new roofs with Shanco in the last month. They were all very satisfied, as are we. The staff were fantastic -- a big thank you to Steve Harmon, the sales manager, Alejandro Alvarado, the on-site project manager, and Mario, the crew chief. Steve gave us lots of info about options during the first meeting. His shingle color suggestion ended up looking amazing. The large crew showed up exactly on time, and worked incredibly hard all day. We were especially grateful that they took such great care with cutting out our 3 old skylights and installing the 3 new ones, that we now do not need to hire a carpenter to do repair work inside the shafts. They also took great care to protect all of our landscaping on all sides of the house with huge tarps and did a 100% perfect clean-up when they were done. The final cost, including a lot of plywood sheeting to replace rotten wood we didn't know we had, was just what we had expected. Communication with the office and on-site staff was extremely timely. Overall -- we could not be happier with how the project turned out and recommend them very highly to anyone who is in need of a new roof. Not only will our house be better protected from the elements, but it also looks fantastic!

Shanco put new shingles (roof) and new siding on my house. It started with Shanco's Justin Vanegas knocking on my door and ended with my permission for him to examine my house for claimable damages due to some storms. After examination, he said that Shanco will be glad to work with State Farm, my home insurance, to see if apparent damages to my roof and my siding qualify for replacement. All I had to do was to give permission which I did, and Shanco will do all the rest. Shanco hired All Claims to file a claim with State Farm. After All Claims' and State Farm's adjusters completed their work, State Farm agreed to replace the roof and the siding. AMAZING. All replacement work was performed by Shanco. Shanco's new roof is beautiful and included a lifetime transferable warranty. The roofers were friendly and courteous. The venting system of the new roof cooled my attic so much so that I can tell the difference on hot days. The siding was also beautiful and had a lifetime transferable warranty. Unlike other vinyl sidings that I'm familiar with, these are insulated, made of virgin material instead of recycled plastic, and are hail resistant. The project managers , Bruce Lemon (roof) and Chad Williams (siding) were very helpful and did a walk-through with me after all work is done. Very professional. The end result was excellent. Thank you Justin for your help. Thank you Shanco for the quality of your products and the excellent skill and competence of your roofing and siding installation teams. Thank you State Farm for your protection. Great job.

We requested an estimate for roof repair and also solar shingles, and also door replacements. The estimator was very professional and informative without being pushy. He provided reasonable advice on what to do now and what could be put off for later. They also provided photos of the roof showing what parts might need work, and the door inspection. This was sent along with a quote for various possible work that we had discussed. After a deposit, a few weeks later they scheduled the repair work and provided before and after photos. The work looks good; time will tell if it holds up, but so far we are happy with the experience.

We hadn't heard of Shandong until a representative came to our door. We ended up getting our roof repaired with them and it was an amazing experience. Our representative, Morgan, was kind and explained everything well. Construction was quick and the roof is beautiful. We ended up having a few personal draw backs after the completion of the roof but Shandong was incredibly patient and kind to us, would 100% work with again in the future and recommend.

Wonderful experience using this company. My roof was replaced at the speed of lightening with a very knowledgeable Team lead by Jeff Youngman. They were very patient and kind. They truly did a superb job. Definitely recommend this roofing company to my neighbors and friends - the gaither residents

Description says it all.

Did a good job.

Very well.

Excellent

see above

unknown

unknown

See above.

We were happy with the work.

na

It went perfect.

good

See above

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