Premier HomePro

The experience with Premier HomePro was excellent! Brian was my main point of contact, and he was great at keeping me updated on what work had been completed and what still needed to be done. When we did the original walk through, he helped me figure out what work was necessary, and even pointed out a few things that I had missed when I had built the list (such as replacing a sliding door that was letting a lot of cold air in). Our front steps had been painted by the previous owners, and we had been stuck repainting them every year, and they looked awful. He suggested putting a new layer of concrete on top, which turned out wonderful! He offered to take care of choosing all the material (including the major stuff like the new vanity, lights, and cabinets for the master bathroom, and the tile for the kitchen and sun room). After talking with him about some ideas, I decided to trust him with the choices, which I did not regret it. He has very good taste, and it made my life much easier! Brian's team was able to start the work that same weekend, and finished within 3 weeks. It was all done within my budget, and there were even things added that I had not originally anticipated. I would definitely work with them again, and would recommend them to others.

We had Brian for the project manager, he was very straight forward and was right on with the estimate on materials. Brian went the extra mile to make sure construction started ASAP since we wanted it done before moving in. Marco was the main builder and did an absolutely fantastic job. He was very professional, worked very hard, and when done we noticed a lot of little details that showed that he was not just about getting the minimum done, and instead wanted to do a job that we would love. I'd ask for both Brian and Marco if we need anything in the future. I talked to Alan (the owner) once and he was very concerned in making sure we were happy with the work. I was also impressed that the work is insured for 2 years. It was hard to find a contractor that would stand by their work for more than the time it took them to cash your last check. The only knock I can come up with is that the contract took a little long to have scanned in and emailed to us after we signed it, but in hindsight that is really nitpicking. When we first got the house and were taking care of smaller projects, we kind of felt like we were in the home of the previous owner and not really in 'our' place. With the changes it really feels like our home now. I love the final result and the price was much better than any other offer.

We hired Premier Homepro to remodel a bathroom. They did a great job. The men working on the project were punctual, worked quickly, and gave us a wonderful finished product. A subcontractor installing the shower door drilled into a pipe, causing a leak that dripped into the kitchen. I called Mr. Stevens on a Sunday -- he sent two people out within hours to find and fix the leak. Then they patched the damaged wall and ceiling, all in a very timely manner. They also painted the entire downstairs of our house, bringing in a crew large enough to complete the job in 2 days and put all the big stuff back in its place. We were very pleased. Mr. Stevens was very professional and ressponsive to our questions and concerns. He was a real pleasure to do business with.

.We are delighted with our new bathroom. It looks better than we expected, and we're very satisfied with the quality and cost. We especially appreciated the time up front for planning, discussing options and costs, pros and cons of alternatives, and so forth. We gained a lot from going to the tile stores with knowledgeable staff who could tell us when we were going over budget and when we could afford a little splurge. The crew that did the work was excellent in every way. The two men worked steadily every day, arriving around 8 am and leaving around 5 pm. They were very careful to protect our carpets and flooring. They did a great job of rewiring and replumbing the bathroom. Inevitably, there are glitches - grout cracks or plumbing leaks. Premier Homepro stayed with us until all the little things were addressed to our satisfaction. We appreciated that the job was done when we ALL agreed it was done. Throughout the job, the owner was available by email and phone, making it much easier to resolve problems as we went along. Do take advantage of the planning expertise of the staff. Do establish a budget that allows some flexibility but won't break the bank. Don't worry. You will be in good hands.

They were very professional, stuck to their estimate and were cheaper than all other estimates. I would recommend them.

From start to finish, Premier Homepro was professional, courteous, and knew what they were doing. My new appliances didn't fit exactly into the old cut-outs as I had hoped, but they skillfully worked out the snags, which included a quick run to the hardware store and on-the-spot carpentry work. The company delivering my new appliances showed up three hours late, and Premier Homepro was nice enough to deduct some of that wait time from my bill. I can't recommend Premier Homepro enough and would use them again in a heartbeat. A DC gem!

They had a quick response. The guy who did the work did not waste time and was very efficient.

We were really pleased with the work. In particular I loved the floor that they installed. The kitchen looks very good and the cabinetry is nice.

Alan and his crew of professional , courteous, polite staff took a gutted, shell of a home and transformed it into a home that I will treasure the rest of my life!!!! Everything from framing to drywall, painting to tiling, landscaping to design - I'm totally thrilled with all the Work done and it came I. Ahead of schedule and BELOW the estimate ( if only slightly ). Absolutely thrilled. They will get all my business and recommendations. Heres to job done the old fashioned way! Matthew Ryan

The work was moving along well, when we decided to make a change in the original plans. I was a little concerned that the Mr. Stevens was going to be upset; and furthermore, charge me a large "change order fee". My wife decided to change the position of the sink, and to extend the breakfast bar. This was accepted without an issue from the contractor, and he had his plumber back out here within two days to change all the work he just completed. The great part was, we never heard any complaints from either of them. Our project is now complete and we have a wonderful, functional kitchen. My wife is happy and I am happy, with the results of this remodeling project. I have referred them to a nieghbor who is jealous of our new kitchen.

Alan and especially Janni provided great support in picking out materials to fit my style. My second floor is now far more open and looks great as a cohesive whole. At the start, they estimated the entire job would take 4 weeks. In fact, they probably finished 95% of the job in 3 weeks which enabled me to start reusing the kitchen quicker than expected which was a great help. However, due to problems ordering a built-in microwave and a few other minor issues, it took another 3 weeks to complete the job (in the interim they also completed some additional jobs I added on - painting much of the interior walls and the exterior trim.) I have a mentally handicapped brother who lives with me and Alan and his workers worked with him very well. A few of the workers missed or were late to some appointments, but overall all the workers were polite and professional and were very good at cleaning up every evening. All work was was of very good quality. The original cost estimate was around $40k, but I went with top-of-the line appliances and countertops so the final price, including the additional work I added after the start, came to around $55K. Overall, I am extremely happy with the finished product. The kitchen looks magnificent. Premier Home Pro did a very professional job.

Overall it went well. the workers were very efficient, professional, and good at what they did. as with all renovations, there was a lot of dust and chaos in the house during the process. I was particularly concerned about my cats getting out or being completely stressed, but the workers were very good about making sure the cats were safe in the house whenever they needed to carry things in or out of the house.

Alan Stevens and Premier Homepro provided complete marvelous service and professional work from start to completion. The properties that made this team so excellent were their commitment to workmanship, completion of work in a timely manner, and responsiveness to special requirements. With regard to workers, all seemed to be masters of their craft, showed up on time, worked neatly and swiftly, and secured my home as if it were their own. The overall project was started quickly and there was no break in effort until project completion (approx 3 months). Premier Homepro was very helpful in providing design ideas but implemented the project project precisely to my specification. I have no hesitation in recommending this group for your home renovation project.

Premier HomePro arrived on the scheduled date with all required permits, worked efficiently around our family life, clean up daily, did superior work, finished as scheduled, and beat the estimated cost. The work was excellent. I will use Premier HomePro again and again.

It went well. They started soon after we signed the contract and the work did not drag on very long although there were some delays while they waited for materials to arrive. Generally, the work was done quickly and efficiently. Contract supervisor was responsive and helpful. The contractor gave me some good ideas and referred me to good suppliers of cabinets and tile. I am happy with the job. Only complaint: they left some building materials on my balcony and have procrastinated picking it up.

I chose Premier Homepro in part because of their excellent rating on Angie's List and in part because Alan Stevens, owner, seemed to know exactly what I would like and not like, and he was fun to go shopping with. The job took longer than anticipated, mainly I believe as the cabinets for the guest bathroom took longer than expected to arrive. This caused me to fret a bit as we were up against a deadline with visitors arriving. (As Alan kept promising, it was completed in time.) The job also came in about $4,000 over budget (apparently I have expensive taste). All the workers who came, plumbers, tilers, painters, were excellent, polite, and left the house clean and tidy. As with any major remodel there were a couple of glitches. Nothing major, and everything was sorted without quibbling over cost. New light fixtures that I bought for the hallway and bedroom and new door handles were installed, also without any extra charge. Whilst the house was in state of upheaval I agreed with Alan that we should repaint the sitting room, hallway (2 floors) and basement, and the guest bedroom. He gave me a very good rate for the work and his team of painters were excellent and thoroughly professional. I couldn't be more pleased with the work they did. We now have two lovely bathrooms and are grateful to Alan and his team for their work.

Alan Stevens, his project manager Brian Berger and our craftsman, Francisco, all were excellent. They took care to make sure every aspect of the design and installation of our remodeled bathroom were perfect. We very much appreciated their willingness to help us select the right products, functionally and cosmetically. We also appreciated their attention to details that were not noticeable (like the floor not being level) but prevented problems from occurring later. Our craftsman, Francisco gave extra attention to details like making sure that the tiles all lined up, the caulking and painting were perfect, and the plumbing all looked great and worked properly. They also checked frequently to make sure we were happy throughout the project. They were polite, clean and nice people to do business with...even our cats liked them. Bottom line, our bathroom looks great and they were very reasonably priced, compared with two other bids we received. We would highly recommend them. Thank you; Bob and Teri Busch

We worked with Premier HomePro on a demolition project in our kitchen. They removed our old cabinets, reinforced the wall for our new cabinets and did electrical work (such as installing two 240 volt lines and moving electrical outlets). As with any projects there were some bumps in the road. However, Alan Stevens worked with us to ensure we were satisfied with the work they did.

Mr. Stevens visited my home and we went over possible design ideas for the bathroom. He gave me an estimate and subsequently a detailed contract with the services to be performed. He was very helpful in pointing me to various local vendors for ceramic tile, custom bathroom vanities, plumbing fixtures, and granite counter tops. I was out of town for approximately 3 weeks as the work was started in my bathroom. I prepared a detailed list of all the materials/fixtures I wanted installed with specific design instructions. Upon my return 95% of the work was completed! Any small changes or design details pointed out by me were immediately addressed by Mr. Stevens or a member of his work crew. I am especially happy with my bathroom vanity/counter top and the mix of subway and glass tile in the tub/shower area. The workers who performed the remodeling work were professional and seemed knowledgeable in their craft. I did not run into any issues with the remodel costing more than I was expecting. I wanted a few small changes (moving a medicine cabinet, changing a light fixture, etc) - Mr. Stevens made this happen without any hesitation (or any significant increase in cost). I am considering Premier Homepro for some future paint and basement finishing work.

My deck looks beautiful and brand new. It has added to the value of our property. They were courteous, neat, and finished when they said they would. The supervising craftsman, Marco was amazing. His attention to detail (our Deck has many angles and levels) was excellent. I would highly recommend them on price and performance. Thank you Premier HomePro.

It all started with the infamous back to back blizzards during February 2010. In the middle of the two storms that occurred within a week, I noticed water stains developing in my bedroom....after a couple of days it got worse and we had to cut the water off. We happened to go to a home show that weekend and met Alan Stevens from Premier Home Pro and told him about the problem. The first thing he did was came over on a Saturday to evaluate the situation and to determine the source of the leak. It was determined that the leak came from a faulty pipe that was behind the wall in the shower. He made an immediate great first impression by sending two of his best guys on a SUNDAY and did not charge extra overtime....leak was fixed so I could move back into my house after being out for a week. So I was able to buy some time while I priced and decided what I wanted to do. After interviewing many places, the first impression stuck with me, so I hired Alan with confidence. His employees were great and did the job very detailed, especially Francisco who showed great attentioned and also affection to my 2 year old daughter. Everything came out great. The project did go over budget, but that was totally my doing (as I got more into it there were things that I wanted. Also he pointed out a potential safety risk that was overlooked by both the previous owner (I bought the house in October 2009) and that the inspector did not point out). Upon starting to install a whirpool tub, he discovered that my electrical panel was over capacity which was a safety risk, and had his people take care of that for us as well. I would without a doubt use Alan for future projects and would recommend him for any high end bathroom project.

It went well. When we went to the tile store, we ran into the contractor, Alan, who ended up helping us pick out all of the tile. His recommendations were right on target. The people doing the work for him were great, doing a really meticulous job. Unfortunately, the first tiling guys didn't show up one day, but he had someone else equally as talented working on the job within 2 days. They built a beautiful shelf into the shower wall where we had none before. When the shower floor was taken up they discovered that the drain was not up to code and replaced it with the right drain. Though Alan was not on site every day, he was in contact with his workers and myself at least daily. Initially, we had a problem with the shower where the water wasn't flowing properly. It was discovered when we had a house full of guests on Easter Sunday. He had a worker come over and take care of the problem that evening even though we told him it could wait. Any concerns or issues we had during and after the job were taken care of. Overall, we were very pleased with the work and love the new bathroom. We are already considering having him do the next bathroom!

The quality and workmanship was wonderful. Everything went smooth and we are very satisfied. We will be having our 2 upstair full baths remodeled in the near future. Looking forward to working with Premier Homepro again. Can't wait for everyone to see our new entryway and powder room.

He was fine. He seemed knowledgeable and there was one piece of information that we did not agree which wasn?t any controversy. I confirmed with the city that it had to do with grading our yard and whether or not they would allow us to grade our yard at all. He was quite certain that they would not allow in anyway, but that is not the case. He had some good ideas and we liked him, but we are not sure if he is the person that we want to use at the end of the day, but we are not sorry that we invited him here to give us an estimate. Right now it is the basement, but we will include a finish laundry room and bathroom. He gave us different plans based on whether we wanted a walk out basement or not and how finished we wanted him to do projects. He showed up on time to give us the estimate.

Six months ago, we purchased a large home that needed to be updated and upgraded. After meeting with a number of local contractors, we decided to contract with Premier Homepro to remodel our master bath. We spent many hours with one of their consultants selecting tile, fixtures and cabinetry and with their design team, were able to put together a bathroom within our budget and taste. When the time came to conduct the demolition, the project manager made sure our home was protected and that the debris was disposed of properly. Within a few short weeks, our new bathroom was installed and it looked great! As soon as we could make arrangements, Premier HomePro was again called in to complete the remodel of our other two bathrooms and to do a kitchen addition and remodel for us. We found them to be communicative, thorough, proficient and capable. We highly recommend them to anyone who needs remodeling.