Premier HomePro

I highly and without hesitation recommend Alan Stevens for any construction job. He saved a horribly-botched major kitchen renovation project for us. Not only did he do it for a fair price given the amount of work that needed to be redone, repaired and completed, but his level of professionalism and integrity was nothing short of astonishing. He went far above and beyond to ensure that we were happy. He did things that other contractors would have charged extra for and even cleaned (literally mopped our floors several times throughout the course of the renovation). When he encountered a problem, he did not just tell us about it, but provided realistic solutions. Every day started and ended with status updates to make sure that we always knew what was happening and when. He brought in the best-of-the best professionals to handle specialty and intricate parts of the job in order to ensure that they were done correctly. His attention to detail was amazing and he did not hesitate to redo anything that he deemed to have been done less than perfect. In addition to the superb quality of work, he was an absolute pleasure to work with. He treated us as partners throughout the project and always made sure to ask our opinions and to get our input on design elements. Anyone who has done a major construction project knows how difficult it can be, but Alan could not have made it easier us. I would challenge anyone to find a better and more honest contractor than Alan Stevens.

This company wasted 6 week’s of my time by coming to see the work to be done, coming back to review the estimate and contract, scheduling another appointment to go over the corrected contract, then not being able to finalize the contract purportedly because the owner was out of town (for 6+ weeks). The estimator offered to have a ‘friend’s’ company do the work and failed to return my final phone call when he, presumably, was still unable to contact the owner. TOTALLY unprofessional.

I contacted Premier HomePro regarding the installation of a basement egress window, which is a project that will take about 20 days. Alan Stevens promptly called me. He was unbelievably cordial and helpful. He explained that for personal reasons he is not taking new business for the foreseeable future. Nevertheless, he inquired about my project and spent considerable time on the phone giving advice and suggestions on contacting another company that may be able to help me. I have owned properties for decades. My biggest gripe dealing with contractors is that they do not return calls. Even when they come to my property and state they will submit a proposal, frequently do not, AND they do not have the courtesy to call and explain they decided to pass on the job. Many times, even when I phone repeatedly, they still do not reply. This is why I found Mr. Stevens of Premier HomePro to be exceptional. Although he could not take my project, his responsibleness, cordiality and concern for me (who he does not know) is extraordinary. I judge contractors on how they treat me upfront -- before I engage them. Are they responsive and do they do what they tell you they will? Based on my initial experience with Premier HomePro, I very highly recommend this company. Sincerely, William Marquardt

Alan is very nice guy. Even though he doesn't do any appliance work anymore, he still offered to help. He came to our house the same day I talked to him and diagnosed the issue with the Refrigerator. He even told the other problem that might occur if not fixed. Yes, I will definitely hire him if any remodeling needs to be done.

Fabulous work. Responsive. Timely. Professional. Could not have asked for better service or workmanship.

WE COULD NOT BE HAPPIER!! We are professional real estate investors and after coming close to losing our shirt on an in progress whole house renovation, we contacted Premier Home Pro. Alan and his team stepped in and saved the day. He and his team are top notch professionals. He made great suggestions for the best way to redesign the space for maximum resale appeal. He added a bathroom and a bedroom in the basement. The suggestions allowed us to sell the house as a 4 bedroom, 3-bathroom house instead of a 3/2. Needless to say, we sold it for a lot more money than planned. He made beautiful selections for the flooring, lighting, paint colors, and all the finishes such as vanities, countertops, and cabinetry. Because his firm is a design and build firm, we saved a ton of money by not having to employ an architect to do the architectural plans and drawings. They were well mannered, respectful, and a joy to work with. Alan is extremely responsive. We never had to wait more than about an hour to get a response from emails or phone calls. His team started each day early and worked diligently all day. At the end of each day, they left the work site tidy and well organized. Alan stayed in constant communication with us regarding the status of the job. The finished product was completed with excellent workmanship, beautiful finish work with keen eye for the details. The entire project went off with minimal hiccups and even came in a little under budget. In addition, Alan is an all-around good guy to boot! It just doesn’t get any better. Trust me, we’ve been around the block a time or two with contractors. We rarely give reviews, but this one was well deserved. Thanks for everything Alan; you have a client for life!

The quote we got from Premier HomePro was the most competitive of any of the others that we received. I worked with Paul, who I was really impressed with. He was very responsive in getting the quotes to me and scheduling and coming over to have discussions about the process. The workers who came out were very professional. My wife and I were comfortable with the way that they worked in our house (keeping the tools and dust as contained as possible). We are very pleased with the work they did. Paul did a final inspection and had the crew fix a few spots that weren't to his liking. All of the work was performed within the quoted time. We are very pleased with the process and will go back to Premier HomePro in the future.

They did a great job. They arrived on time. They keep the work area clean. I would hire them again.

Premium HomePro was easy to work with and easy to contact if there were any questions.

Very courteous, helpful, and knowledgeable.

I talked to Alan Stevens on his cell phone on 11-29-2016 and he informed me that he was on a long vacation in Florida but would be willing to bid a proposal. Per his instructions, I went on the home page and filled out all the pertinent information and send him an e-mail w/the link to the shed but as of today 12-22-2016, nobody from the company has contacted me. He must be too rich to do business with me. The are many good contractors, who are willing to work and can be found on Angie's list. And I have.

I originally reached out to Premier Home Services and spoke with Alan. Alan was extremely friendly and knowledgeable. He took his time answering my questions and informed me that he would have his business partner Brian Matthews reach out to me so that he could come out and make a recommendation on the best way to fix my doors. I was able to speak with Brian shortly after and I explained the issue I was having. Brian immediately was able to provide a solution and informed me that he could have his crew come out immediately to begin work. He told me that the project should not take more than a day. Brian's team showed up promptly and began working immediately. I went in to work feeling confident that my doors would be plumb by the time I got home. When I returned home I immediately noticed the difference before I even opened the door. The gaps were gone and the doors closed tighter which made a huge difference with stopping the drafts of cool air coming into the house. The gentlemen that were on the job made sure that they cleaned up after the job was done. Additionally, I appreciated the fact the Brian gave me a timeline that was met and he even called me afterwards to discuss my thoughts on how I felt about the completed job. The only concern I had was about the front exterior door still closing on its own and that was addressed by Brian. He took he time explaining to me that my exterior walls were not level so that it what was causing the door to float. He provided me with solid personal advice on what he would do about the problem, which involved me not spending any money. (Everyone loves that type of advice ) Overall, I could not have been happier with the work they provided. Thank you Brian for all of your help in making my place warmer before the holidays.

Excellent! I was very nervous about having major renovations done to my home, but even more nervous about finding the best contractor. Alan, Steven and their team are the absolute greatest! If you want quality work performed by qualified folks, than Premier Home Pro is who you need to call!

From day one we knew that Premier HomePro was going to be our contractor of choice. We were really impressed when the president of the company answered the phone and made an appointment with us himself. We wanted to work with a small, family owned business with all the attention to detail they might offer and that is exactly what we got. The project manager Steven was amazing and proficient and communicated very effectively and the lead carpenter Paul Herrera helped us understand every aspect of what he was doing and why. We did have one hiccup. There was termite damage in two walls which needed to be repaired so while the walls where open, he advised us to do the extra framing which we agreed to immediately. Kitchen: Totally gutted and opened up to the dining room with a breakfast bar in between with beautiful pendent lights hanging over the bar. Moved the stove and created a niche for the fridge. Master Suite: They advised us to enlarge the master bathroom and when we agreed to their design, we got a huge shower with a full size vanity for my wife who really needed the space. Bathrooms: Moved one bathroom to get a full size tub in and reglazed the other bathroom after raising the shower head. Trim: They placed crown molding in most of he first and second flooring, replaced doors, base mold and more and we could not even fit a piece of paper in the seams. Caulk wasn't even necessary the trim fit so tightly. Stairs and rail: Totally rebuilt the stairs and then refinished the stairs and all the hardwoods including adding hardwood to the kitchen. You can't even see were the old hardwood ends and the new hardwood starts it fits so well. Basement: Completely water proofed and finished the basement with a 3 color paint job. It is so dry that we don't even need a dehumidifier in it. HVAC: Replaced and moved all the duct work to fit to today's standards and put dual zone HVAC in. No more window units needed. Patio: We have a sun room surrounded by sliding glass doors which were all bad. Instead of replacing all the doors, their sub put in all new glass and saved us $1000s of dollars. What a blessing! If we had done it ourselves, we would not even have thought of it. Roof: Repaired the leaks without putting a new roof on it and its tight as a drum. Concrete work: Patio, stairs and lower patio as well as sidewalk were refinished and look brand new. Paver patio: Picture perfect! Landscaping: With the last of our budget remaining, they landscaped the entire front yard and it looks fantastic and has tremendous curb appeal. THESE GUYS DO A PLUS WORK!!!!

I needed 2 bathrooms remodeled. Most of the contractors who I was in Contact with would come over to my home to look at the bathrooms then I woul never hear from them again. With Premier Home Pro that was not the case. They walked me through the whole process and made it easy to understand. They are not the cheapest or most expensive ,however they will give you a fair and honest price. I highly recommend them as a company that can get your work done. Sam

I contacted Premier HomePro to get an estimate for remodeling a brick wall with a fireplace in the middle in my home. Brian didn't show up when scheduled for an estimate but my husband and I gave him another chance the next day. He arrived 15-20 minutes late and was extremely arrogant and rude the entire time. He gave us a ridiculously high estimate ($15-20K) and went on to "joke" that I could sell my wedding and engagement rings to pay for the cost, which is disrespectful and gross. On top of that, Brian said he would email us a formal estimate within a few days but we never heard from him again.

Alan Stevens and Premier HomePro provided me with a level genuine concern for my unfortunate situation that was like no other in the General Contracting business. He totally put my mind at ease by guaranteeing that his company will work with me to ensure that my home was restored and I would be more than happy with the results. Not only was I happy with the results and time it took to complete the job, but I made a new friend! If you want a fair, straight talking, and quality results look no further than Premier HomePro.

Great. Punctual, professional, great quality. Would definitely use them again.

After trying to find a decent contractor who would do this small job, I sent an e-mail to Premier Home Pro. The owner, Alan Stevens, called me the next day from the VA hospital in FL to let me know he received my e-mail and that his partner, Brian Matthew's would be contacting me soon to come out and give me an estimate. Brian contacted me that same day and we set up a date/time to give us an estimate. We accepted their proposal and they fit us into their tight schedule on Saturday, April 2. Ronnie came out to the house on time, as did Brian, who showed Ronnie what needed to be done. Ronnie was neat, efficient, and professional and had the job done in five hours. He left the master bath cleaner than when he started. He then came back Monday morning to seal the grout. Premier Home Pro did a fantastic job and I will use them again in the future for other projects.

All work was done to my complete satisfaction. When I first met with Brian Matthews, and his son Derek Matthews, there was an immediate rapport between us and trust was quickly established. I don?t have much of a sense of design and I sometimes find it difficult to explain what I want done. Brian and Derek were very helpful in interpreting my ideas and turning them into a plan. Now, I am very much a creature of habit, and I hate my routine being interrupted, so when I decide to have construction work done, it takes a lot of convincing ? mostly by me. In my experience, construction work always takes longer to complete than anyone plans for, and this experience was no exception. I know everyone would like to have work completed in a couple of days, but that?s just not realistic. I had a lot of work done, which I had been putting off for years, and I knew my condo would be in a construction flux for an extended period of time. I?ll admit that after the first week, I wanted it to be over so I could get back into my daily routine. But ultimately, I persevered and maintained my sanity throughout and I?m very happy that I decided to have all of this work completed. I would recommend Premier HomePro without any hesitation.

Never responded once I bought the service. Had to get a refund from Angies list. Very disappointed :(

I reached out via telephone to Mr. Allen Stevens who promptly responded back (On a Sunday, after Church at best. says he's definitely a caring person) and offered his professional opinion the best he could for what I explained that I was experiencing, after a lying Contractor made an error in my home. Although he was in FL. & I'm in MD. He gave me knowledge on what to ask for and expect from a "TRUE LICENSED" Engineer & Contractor. Bottom line the way I understood him was to make sure they're licensed, bonded, & insured (if they have workers/a crew...make sure insured with Worker's comp & get certificate from the insurance company with my name on it, and the dates the work is expected to be completed). Although NO WORK was done in my home by this Company, I felt good to know there are honest people out there that's not trying to sell a pack of lies, and actually help people...FREE CONSULTATION...& for that I'm Thankful!

I reached out to Allan from Premier HomePro to do some work and he referred us to his partner Brian Matthews - we wanted to knock down a wall and create an arch, fix the flooring underneath it, put some electric outlets into the wall and move a few heating vents around. Before working with Brian, we got estimates from a few other contractors. What made us ultimately choose to work with these guys was that they were going to do everything the "proper way," including getting a structural engineer to determine if the wall was load bearing, obtaining permits and ensuring that all the work was done according to the EPA's lead certification standards. Many of the other connectors we met with were not going to do any of these things. Throughout the course of the project, Brian and Derek were extremely responsive and professional. They were on site every day and would give us updates about how the work was going on a regular basis. When things came up that were unexpected (such as having HVAC vents running through the wall that we wanted knocked down), they met us at the house and made sure that we understood what the issue was and gave us options for dealing with it. And when the arch didn't end up exactly as we had hoped, Brian and Derek were quick to fix the issue. They both made sure that we were 100% happy with the final product, which we really appreciate. We plan on hiring these guys again for future renovations to our house and will be recommending them to our friends and family.

never got service. Would love a credit.

As stated above, he gave helpful advise.