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Parker Pearce Service Experts

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

About us

Parker Pearce Service Experts Heating & Air Conditioning in Gaithersburg has been providing the community with expert heating and cooling services since 1953. We are available 24/7/365 to provide all your HVAC and indoor air quality needs, so call us if your furnace goes out in the middle of a freeze or if your air conditioning is giving you a hard time in the dog days of summer. We repair and service all makes and models of HVAC systems, and we sell them, too. That’s right, we do it all – residential service and maintenance, commercial HVAC services, and indoor air quality. Call Parker Pearce Service Experts in Gaithersburg at 301-476-4577 now to schedule an HVAC repair service, routine maintenance or to set up an appointment for a free new system estimate.

Business highlights

72 years of trusted experience
Emergency Services Offered

Services we offer

Installation, precision tune-ups & repair of HVAC, duct cleaning, plumbing, coolers & refrigeration, air filters, heat pumps, electric heaters, filters, heating units & duct cleaning.

Amenities

Free Estimates
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4128 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
6%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 101-125 of 128 reviews

Sharon H.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a air filtration system on furnace. Since I didn't cost compare, I only gave them a C rating on price. I have a service contract with them, so it was just easier to have them do the work.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$850

Response from Parker Pearce Service Experts
Thank you for this review! We appreciate you giving us the opportunity to perform your recent install and we look forward to continue working with you!

Lori G.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Parker Pearce Service Experts
Thank you for this wonderful review! We truly appreciate your business and look forward to working with you again!

Christine R.
03/2016
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Both furnaces we're maintenances and had an old part replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Parker Pearce Service Experts
Thank you for taking the time to write this review. We appreciate your business and look forward to continue working with you!

John M.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Response from Parker Pearce Service Experts
Thank you for this review! We appreciate your business!

Albert F.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Thiswas the first of two services as part of an annual contract.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Parker Pearce Service Experts
Thank you for this review! We appreciate your business!

Arthur N.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Technician, Oscar, arrived on time and cleaned pumps for furnace, explained what he was doing as he checked the furnace parts. We told him about the humidifier didn't seem to not work properly the past winter. He replaced filter and checked water flow. So far this winter it has worked perfectly. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Response from Parker Pearce Service Experts
Thank you for taking the time to write this review. We are thrilled to hear you were happy with the work Oscar provided and appreciate your business. We look forward to continue working with you!

Roy A.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have been very pleased for years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Parker Pearce Service Experts
Thank you for taking the time to write this great review. We have truly appreciated your business over the years and look forward to continue working with you!

Laura C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Parker Pearce Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with the work that was provided and we appreciate your business!

Frank E.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Parker Pearce Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with the work that was provided and we appreciate your business!

Mary M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Gave an estimate for my hot water heater. Installed an AC. Good sales people.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Parker Pearce Service Experts
Thank you for taking the time to write this review. We appreciate your business!

Aviel L.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

Response from Parker Pearce Service Experts
Thank you for taking the time to share your review. We appreciate your business!

PETER B R.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Spring check for central air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Parker Pearce Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with the work that was provided and we appreciate your business!

P S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Parker Pearce Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Christine R.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had both of our carrier air-conditioning units serviced and a couple parts replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Parker Pearce Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Arthur N.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual air conditioner maintenance check. Service man was on time, very neat and explained what he had checked and adjustments he had made. He reported that the equipment was in excellent condition.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Parker Pearce Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Joseph Y.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Response from Parker Pearce Service Experts
Thank you for taking the time to write this review.

Mary J.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Maintenance check. Went well.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Parker Pearce Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Myron H.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from Parker Pearce Service Experts
Thank you for taking the time to share your review. We appreciate your business!

David A.
02/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new heat pump in April of 2014. I have been trying ever since to collect the manufacturer's rebate that was promised at the time. I finally received this in January of 2015. The work was fine, though overpriced. In general have not been overly happy with Parker Pearce over the years. When they come to service my heating/cooling equipment, they do not have caze notes, even though they have been coming for 15 years; they usually do not bring the right parts, either.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$8,500

Response from Parker Pearce Service Experts
We understand that unexpected expenses, such as most HVAC repairs, can be extremely frustrating. However, we firmly believe our prices are competitive, demonstrate value, especially when taking into account the dependable, timely and expert workmanship we provide. We do want to understand more about your concerns, so please contact our Customer Relations Specialist by email at customercare@ServiceExperts.com and allow us the opportunity to understand fully the issue to help resolve your concerns.

Barbara B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Parker Pearce Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Anne L.
10/2014
2.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Replaced gas hot water heater. In chexking others' prices I see I was ripped off. Then they engaged in huge fear mongering to get us to buy a boiler from them for $7000. I've sinve begun getting estimates in the $4,000 range. #ripoff #sickofit

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$1,550

Response from Parker Pearce Service Experts
We understand that unexpected expenses, such as most HVAC repairs, can be extremely frustrating. However, we firmly believe our prices are competitive, demonstrate value, especially when taking into account the dependable, timely and expert workmanship we provide. We do want to understand more about your concerns, so please contact Patti, our Customer Relations Specialist, by email at Patricia.Gilmore@ServiceExperts.com and allow us the opportunity to understand fully the issue to help resolve your concerns.

Patricia C.
06/2014
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: I have been on their service contract for several years. It takes a long time to get an appointment for them to tune up the heater or a/c, it usually ends up being mid-season. I used to get reminders, but I had them take my off the system because the automatic robo-call would remind me almost on a daily basis! So now I get no reminders at all. Sigh. |Most annoying, when they come out they ALWAYS try to sell me a new something or other. They've been looking at my a/c unit for five years now, and it's ALWAYS "about to go", better replace it right now. I just don't really trust them anymore as to the actual state of my system. The tune-ups are fine, though. |When I DID get a new water heater I ended up getting one installed through a competitor (Flow Rite) because it was cheaper and they could do it sooner.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from Parker Pearce Service Experts
We are committed to providing the highest level of service and would like to hear more about your personal situation. Please email Patti, our Customer Relations Specialist at Patricia.Gilmore@ServiceExperts.com or give her a call at 855-301-2206. Hopefully, you will give us the opportunity to make this right.

Jeffrey N.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
The did a great job
Description of Work: Furnace Maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$97

Sandra S.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Went well
Description of Work: Gas Furnace stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Parker Pearce Service Experts
Hi (Member name removed), a belated thanks to you for the kind review you left us on Angie's List. Very much appreciated.

Francois M.
02/2012
4.0
heating & air conditioning/hvac
  + -1 more
Not applicable
Description of Work: The scope of my job (boiler flue) is not included in the services they offer. They gave me polite and professional regrets.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Contact information

16732 Oakmont Avenue, Gaithersburg, MD 20877

www.ParkerPearce.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Gas Logs,
Plumbing

FAQ

Parker Pearce Service Experts is currently rated 4.4 overall out of 5.
Parker Pearce Service Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Parker Pearce Service Experts offers free project estimates.
No, Parker Pearce Service Experts does not offer eco-friendly accreditations.
No, Parker Pearce Service Experts does not offer a senior discount.
Yes, Parker Pearce Service Experts offers emergency services.
No, Parker Pearce Service Experts does not offer warranties.
Parker Pearce Service Experts offers the following services: Installation, precision tune-ups & repair of HVAC, duct cleaning, plumbing, coolers & refrigeration, air filters, heat pumps, electric heaters, filters, heating units & duct cleaning.

Contact information

16732 Oakmont Avenue, Gaithersburg, MD 20877

www.ParkerPearce.com