Donation Nation Inc

They called back several times with reminders and were very polite.

They got everything loaded up in about an hour, but I had everything prepared to go into the truck.

Exactly as hoped. They were on time, loaded everything quickly, were very pleasant, and provided a detailed receipt.

They were great. Scheduling was fine and easy and they arrived when they indicated they would be here. The price of the service was very fair.

It went very well. It took a bit of time to schedule the service, but there were very helpful once the service started. The communication was good and I like the business as well. My family didn’t even notice that they were here, because it happened that quickly.

It was very good. I have no complaints. They took everything I needed them to take.

The best of the best. That is all I can tell you.

It was a great experience, and they did a very good job from start to finish. The workers arrived on time, successfully removed the items from the house without causing any damage, and they reattached a door that they had to undo in order to move the refrigerator.

When I scheduled the pickup, the technician correctly guessed that I would not need the larger truck. They called the afternoon before the scheduled pickup to confirm. Charles called about 25 minutes before the scheduled time to say they would call back if the heavy traffic delayed them. Charles and Brian arrived exactly on time, explained the process and walked through the house and yard with me so I could show them exactly what I wanted to remove. I had moved a small bookcase to give them better access to what had to go, and realizing this, Charles offered to put it back in place for me. Nothing was dropped, no walls were scraped (which had happened with other movers); the whole process was seamless. I've already recommended them to several friends and would not hesitate to use them again. A+!

They arrived exactly on time. They loaded up the truck very quickly and were on their way.

Donation Nation picked up trash and donations, which were difficult to transport. Donations difficult to transport included old chandeliers, large glass mirror, and old screen door. Trash included unusable construction material and refuse too large for regular pickup. The trash pickup was on time and they called ahead to alert me. They also provided an electronic receipt.

Everything is perfect, except the truck is smaller than I thought.

Arrived at scheduled time but had only one person. Two were needed to move the basketball hoop, which had a heavy, sand-filled base (which we had made clear when we requested the service). They came back later that same day with a second person and took everything away. They did a nice job sweeping up sand that leaked out in the process, a nice and much-appreciated touch.

The pickup went smoothly and it was done on time. We also received a tax credit of 280 dollars.

There was good communication from the provider as to their arrival time. They let me know the exact time that they would arrive and updated their arrival time. They took all the discarded household goods that I had and very efficiently loaded the truck so that the items fit in half the truck which was what I had paid for. They loaded everything themselves and were very pleasant. They even emailed me a receipt for the items that I had donated. I will definitely be using this company again in the future. They were very easy to work with.

After deciding that the first date we selected would not work for us, I asked to reschedule over email. They called me back and made sure I got the date I wanted. The day before the pick-up, we had to move our junk from the basement of our townhouse, to our parking spot in the front. Not an easy task. Before moving them, I called to verify that we were on the schedule. They were working on a Sunday! Yes, we were on the schedule and I should receive an email. We received an email later in the day. The next morning, by the time I woke up, the junk was gone, and a green bag had been left at my door. Very polite people. If I would say anything negative, it would be that it would have been nice to receive the reminder email either 2 days before the pick-up, or earlier the day before (it was a lot of work). I will hire Donation Nation again.

The two man crew arrived on time, were courteous and friendly. Assisted with getting items from the rafters as well as demolishing the counter top and cabinets so they could be removed. They provided a receipt for the donated items for tax purposes. I would use them again.

Even though I accidentally declined the invite in my calendar, they confirmed with me and kept the appointment. They were on time and everything was as advertised.

Everything went SO well that I'll never use another service for this kind of work. They move EVERYTHING--not just the stuff that will be demolished or burned, but reusable items as well. To my surprise, they also take old paint-cans & cleaning supplies which usuall require special handling even if you drive them personally to a county trash facility. But best of all, your "junk" and what you've spent to have it removed is treated as a donation! How can you lose?

It went well - we left the items in the driveway. We were not home at the time of the pickup.

Can't say enough about this organization. They arrived precisely on time and, in 1/2 hour, had my garage emptied. The items included used motor oil and old paint cans, mattresses, BBQ grills, appliances, electronics, books, holiday decorations, everything! They will recycle or donate as much as they can rather than toss everything into a landfill. They took note of everything they removed and provided a receipt for tax purposes. This organization saved me lots of time having to go through all the items, dividing it between donations, recycling and trash. They are a non-profit organization and, at the risk of totally over-whelming them with calls for service, I recommend them wholeheartedly to anyone who has a seemingly impossible task of clearing years of accumulated "stuff" from their home.

This is a great service. I made the reservations on-line with a Google calendar appointment. They responded immediately and followed-up with a telephone call 24 hours before the appointment. They came to the house at the exact time of the appointment and spend maybe 30 minutes filling the truck up. I used the $80.00 deal and felt that I got more than my money's worth. I will be using them in the future and definitely recommend this service to other customers. In the past, there have been providers that change the terms when they get to the house. This didn't happen here and I felt that Donation Nation was very accommodating. I had even put stuff to the side because I wasn't sure if they would take it; and, they did. There were no complaints and it all happened as expected.

Service was great and the clean out of my storage unit was very fast. Less than 45 minutes to complete the job.

They were able to take a lot more stuff than I would have thought. Would definitely recommend them.

It turned out great. It took them a half hour to pick up my junk and they sent 1 tech. They called to let me know that they'd be late -- but it was only 30 mins.