Donation Nation Inc

I wanted to use this company. Their website says they give free estimates. I called and no one picked up. Voice mail greeting said to leave them a message, but their mailbox was full and I couldn't. So I tried then to reach them through Angie's List but they never replied. Who knows, they may be good if you can ever connect with them. I'm wondering if the free estimate is that (like You've Got Junk), they agree to show up at your house and tell you what the price will be based on the amount of space it takes in their truck, and then you can either take it or leave it? But I don't know. My D rating is because of the inability to communicate with them.

The driver arrived on time. He was pleasant and professional and was able to remove all the furniture and items we were donating. He was helpful with several questions I had.

They called before arriving, showed up on time, and moved everything quickly without damaging any doors or walls. They were super friendly and professional.

They were friendly, efficient. They were everything!

Perfectly! The truck arrived with three men who lifted and moved some very heavy, bulky items--efficiently and, dare I say, happily. Nothing seemed too arduous, too difficult to get to. (Soooo nice to get rid of all the gallon paint-cans and other hard-to-dispose-of products!) And their calculation of costs and value was ideal for tax-purposes.

Very responsive, efficient and professional workers.

Donation Nation was great! They arrived early and took care of everything. The two representatives from Donation Nation were professional and efficient. I paid about $500.00 for their services as my items took up close to half of their truck space. I thought the charge was reasonable and I would definitely use their services again.

no problems, the men are very nice and work quickly.

Every time we use Donation Nation it's a great experience. They are professional, on time and very courteous. This company recycles, donates or disposes of non reusable material properly; such as old paint, household chemicals, old refrigerators (Freon) etc... I will use them again in the future if needed. I highly recommend this company.

They were great, an appointment was made the same week, the team showed up a bit early (called first), were very fast and efficient.

Will never use anyone else. Absolutely the best experience . This is my third go around with a trash hauler/donation pick up and I am truly impressed. About 13 months ago I chose someone else from Angie's list and used them twice. Donation Nation is the cream of the crop!

Exceptionally well. The company picked up everything I had marked. Removed it from the house and provided a tax deduction. They were extremely efficient and removed furniture I was unable to move out of the house. We donated TVs, sofas, patio furniture, grills, tables and associated items. Total weight was several thousand lbs and it filled over half the truck. I would use them again anytime.

I had called and talked with an employee to ask about Donation Nation Inc moving a piano from my home and asking about the cost and what would ultimately happens to the piano. She gave an estimate of $142 which would be tax deductible which I thought was great. When trying to schedule a time I was told that they did not do weekends which I understood. So, I got online and made a reservation for them to get the piano on a Friday that I would be off from work which was April 8, 2016. That was a 3 week from the date I made the reservation. On Friday April 8th I got a call that morning they would be to my house at the scheduled time. Then about 30 minutes to an hour before the schedule time I got a call from the driver that the truck was having troubles and had stopped on the side of the road and he would let me know if they could make it that day. The driver called me back and indicated that I needed to reschedule which I told them I understood and rescheduled. I rescheduled for the following Thursday at 6 PM. On Thursday the rescheduled date I was called and asked about the size of the piano and where it was located. I told the driver that it was in the basement and that it would need to go up stairs to get removed. He indicated that he would need an additional person to move it because of the stairs and he would need to ask his supervisor. When he called back I was told that I needed to reschedule for another day so they could have 3 people. I could not believe that I would need to reschedule for another day as now this had been scheduled for more than a month. I called the owner of the company and expressed how unhappy I was and that I did not want to reschedule again and I made sure he knew that I was going to give a bad review. He was pretty upset with me and told me never to call this company again. Which I am sure I will honor, So, to summarize I was OK with needing to schedule 3 weeks from the date I called. I thought I was understanding when his truck broke down and needed to reschedule but I do have a concern for not assigning enough resources to do the job that had been on the books for more than a month and then offering me to reschedule on another work day during my work hours. Reading the other reviews it seems like they were satisfied with the services Donation Nation Inc. provided but I was truly not happy with the service.

The two men were on time and they did a great job. They were able to remove the rugs and bed frame. In addition they placed the mattress and box where I wanted once the bed frame and rugs were taken out. The service was great!

They called to let me know they were on their way and the time they would arrive. They arrived on time and were in and out of my home in great time. I had large chairs and a very heavy coffee table and also they moved a wooden futon bed plus the mattress out of my home. Yes....they charge but was it ever worth it ! ! They moved items I could never have moved on my own even with the help of friends. The items moved were located on the first floor and also in the basement. I would use this company again without a doubt.

The guys came on time and completed the removal in a professional and timely way. were pleased that some object would be donated.

Perfect !!! They called a couple of hours before my scheduled appointment and said that they could come an hour earlier if that was ok with me which it was. Three guys showed up right on time. They were very polite and friendly. They took a lot of care in removing my items. I'm really pleased with the way everything went and I would use them again without question.

The job was completed to my complete satisfaction. The movers arrived exactly when they said they would and went right to work. I am very happy with the entire process and will use Donation Nation again soon.

Well Ryan callled and said that he was gonna be an hour early. That was ok with me. I had set up the appointment for 4pm!! That was a positive . Ryan and his colleague came and they performed a magnificent feat in getting all of the cases of books and other articles on their truck. The two gentlemen were very courteous and respectful in every way. They worked hard and steady

Ordered the day before, 5:00 appointment, arrived 30 minutes early, congenial chaps worked quickly. and efficiently.

The price was not great. Other people could do that thing for so much less. Other than that, they were punctual, professional and pleasant. They did what they're supposed to do. They were good.

they were very accommodating -- even being willing to reschedule when complications arose on my end

They did a great job! Very professional and efficient.

Donation Nation is AWESOME! I cannot recommend these guys enough. Their online scheduler is easy, and I got calls to confirm my appointment within 24 hours. The truck arrived on time (if not early), and the guys were professional, polite, and speedy. It's fantastic knowing that the stuff they hauled away will not go straight into a landfill, and their rates are very competitive. On top of that, they're a 501c.3, so you get a tax credit for your "donation", including a market value estimate for the items they haul away. Seriously, if you have old junk you've been meaning to donate or throw out, call Donation Nation. Be sure to ask about the Angie's List discount, too.

There were a lot of items that weren't going to the new house. I chose Donation Nation to help with giving these items a new home, because they were interested in items that Goodwill and the Salvation Army would not take, such as mattresses and box springs. And, they actually moved the items out of the house, which other donation agencies will not. They arrived on time, were very pleasant to work with, took more items than I thought they would, and provided an itemized list with value estimates for my tax return. It was a thoroughly pleasant experience, and I highly recommend their service.