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Donation Nation Inc

Hauling, Garbage Collection, Moving Companies,

About us

Donation Nation is more than a hauling company. We are a 501c3 Non-Profit Organization. Our mission is to reduce landfill waste and supply a variety of tangible and economic resources to benefit the growth of the Non-Profit sector. Since 2010, Donation Nation has served over 2,700 customers by removing and redistributing their unwanted items. We have also furnished and improved the living space of over 5,000 homes and diverted over a million pounds of recyclable materials from landfills. Now you can remove, recycle and redistribute any and all of your unwanted items with the click of a button! Donation Nation is fully insured and offers several services to its customers at the customer’s location. Our services include: House Cleanouts, Business Cleanouts, Donation Pickup, Redistribution, Junk Removal, Furniture Removal, Appliance Removal, Bulk Metal Recycling, and Construction Waste Removal. Our Mission, our goal is to be THEE household redistribution center of Montgomery County. A place in which another non-profit, another community organizer, or another social worker can sign up for our services, and within days or weeks (not months) provide household items to a family or individual in need. Time between a family moving from a shelter to a home but is put on a backlog or wait list of months for services like ours, is not good enough. That waiting period is a moment of instability, stress and uncertainty. A healthy environment at home enriches family communication, gives stability and reduces stress within the dynamics of a family. No, we do not build homes, provide economical housing or counseling. However, with our services, we keep household items away from the landfill, and redistribute it to those seeking social services within our community. Donation Nation is a dynamic business that helps the environment, and contributes to the stability of our local non-profit sector.

Business highlights

13 years of trusted experience

Services we offer

Residential & commercial donation pickup, recycling, hauling, junk removal & waste reduction.

Amenities

Free Estimates
Yes
Senior Discount

25%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9444 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 151-175 of 444 reviews

Sonja W.
12/2013
5.0
hauling services
  + -1 more
Fantastic Job! I will use them again and I highly recommend this company!
Description of Work: Haul away old household items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

ADRIAN B.
12/2013
5.0
hauling services
  + -1 more
Great! Charles called me prior to the scheduled visit to let me know they were en route. At 2 pm, the guys from Donation Nation picked up everything from the backyard (we moved everything there to make their job a little easier). The were prompt, friendly, and efficient. After printing out a receipt for all items, the truck was packed and gone before 3 pm. I would definitely use them again!
Description of Work: Donation Nation picked up several items that were no longer wanted or need (i.e. exercise bikes, books, clothing, etc.).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Elizabeth K.
12/2013
5.0
hauling services
  + -1 more
They arrived exactly on time, went to work quickly and within 45 minutes had moved everything that I wanted hauled away. Very professional, they even asked if I wanted help cleaning up. I would certainly use them again and now I refer all my friends to them
Description of Work: Hauled away very heavy tools and lots of stuff from my messy garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Melvelyn G.
12/2013
5.0
hauling services
  + -1 more
The entire process was wonderful and painless. The reps were courteous and very accommodating.
Description of Work: Removed furniture and exercize equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

RaMona H.
12/2013
5.0
hauling services
  + -1 more
Two very friendly guys arrived right on time and proceeded to load up their truck with everything I wanted removed. I wasn't sure they would take some items, but they took them all. And I love that whatever they haul away they try to repurpose or recycle! I will definitely use them in the future.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

S S.
12/2013
5.0
garbage collection, hauling services
  + 0 more
They arrived on time, packed the entire truck and were gone in an hour. I will have them back again to clean out my garage. They offer an excellent service.
Description of Work: They arrived on time, packed the entire truck and were gone in an hour. I will have them back again to clean out my garage. They offer an excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kathleen K.
12/2013
5.0
hauling services
  + -1 more
They were very professional and courteous, and took all the items that I had earmarked. They filled their truck and I have the benefit of reducing my clutter and knowing that many of the things they took will be recycled.
Description of Work: I purchased a BigDeal from Donation Nation Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Chuck H.
12/2013
5.0
hauling services
  + -1 more
On time. Quick. I didn't use all oft space and they asked if I had anything else.
Description of Work: On time. Quick. I didn't use all oft space and they asked if I had anything else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Heidi F.
12/2013
5.0
hauling services
  + -1 more
Two fellows came and removed all sorts of items from our house. The carried heavy and bulky pieces through the house with care. They were willing and able to take everything we wanted to donate and they explained how they expected different items to be redistributed. This is a great business, locally owned and operated. If you want to know that your items are going to donated rather than just dumped at the landfill AND get great and careful hauling, hire this company.
Description of Work: Donation Nation picked up our items and redistributed them back to the community via various channels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sandy F.
12/2013
5.0
hauling services
  + -1 more
Arrived on time. Were very polite. Even hauled away stuff not on my list, I was very happy with the service.
Description of Work: Hauled away unwanted furniture, books and even trash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

pat H.
12/2013
5.0
hauling services
  + -1 more
They did a great job. Scheduling went well and they emailed me first to get an appointment set up. Two workers came on time for the appointment and it took less than an hour to complete. My basement looks great after being cleared out.
Description of Work: I purchased the big deal for $123 for $245 Junk Hauling and Removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Carolyn D.
12/2013
1.0
garbage collection, hauling services
  + 0 more
I signed up for service online with an Angie List promotion and gave them my credit card. No one has every contacted me to schedule the work
Description of Work: .

Rating CategoryRating out of 5
value
1.0
punctuality
1.0

$99

Karen K.
11/2013
5.0
hauling services
  + -1 more
The service was excellent. They filled their truck up. My only hope is that those all went to where they would be most needed because you do not find out where they are actually donated. I do not know what happens at the other end which would be interesting to know. They were very helpful. They went into almost all the stuff in one space but they also had to get a couple of things from another space and they were willing to do that. What stood out to me about them was their professionalism. I was so impressed by the mode of payment that they use. It was great and easy. They were very professional.
Description of Work: I used the big deal that I purchased from Donation Nation Inc. some time in July for picking up almost a room full of items to be donated and taking them out to their truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Deborah B.
11/2013
5.0
hauling services
  + -1 more
Everything went smoothly. The guys called about fifteen minutes early to say traffic was a little heavy but were on their way. They showed up soon after and got right to work. Even though it was raining and I had a few heavy items (old TV and large media cabinet), they moved everything out to their truck in no time. It's also great to know they will repair and donate any items still usable. I've used other hauling services in the past, and these guys are the best!
Description of Work: The providers hauled away some furniture, household items, and debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Karen D.
11/2013
5.0
garbage collection, hauling services, home & garage organization, house cleaning, paper shredding, piano moving
  + 4 more
It was such a great experience. I wish they had places like this across the country. I would recommend them to anyone.
Description of Work: I hired them to take away things we wanted to send to the dump and to take to charity when we moved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dorcas R.
11/2013
5.0
hauling services
  + -1 more
It was easy to set up the appointment, I got a call the day before to reconfirm, and another call on the day to explain they were running 15 minutes late. The team arrived, were very pleasant, took out my junk, and gave me an itemized receipt. It took about 30 minutes.
Description of Work: I bought a voucher on Angie's list for junk hauling. I had a lot of old electronics and junk in the basement that I wanted to clean out and dispose of responsibly, rather than just add to land-fill.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Francine M.
11/2013
5.0
hauling services
  + -1 more
Very nice, professional people to deal with. They came with what appeared to be a very small pickup truck but amazingly they were able to load everything on the truck. I would have bet money that it was impossible to do. The only downside was that our Angie's list coupon was for half a truckload and this was a full truck load so we had to pay double. I had envisioned the truck to be much bigger when I purchased the coupon. That being said, it was well worth the money to get everything hauled away and since it was virtually all able to be donated, we felt good about it and got a nice tax deduction.
Description of Work: Hauled away a large amount of furniture, baby equipment, books, household goods, etc. including two large and very heavy wall units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Robert C.
11/2013
2.0
hauling services
  + -1 more
I think overall, they did what was required, but the jury is not out on them as far as I am concerned. My main issue with them is that they took a chair that I did authorize them to take. It was a chair that was part of a set. When I learned this, I took a photo of one of the remaining chairs and sent it to Charles via email. I have been trying to reach him and he has not replied to my emails or phone calls. This part is disappointing. It's been two business days so far and to not even get a return call is not professional. I understand accidents can happen in this regard but I'm not completely sure it was an accident until they rectify their mistake. Or at the least, return my phone call. The other good things they did that I could recommend them for is all negated for me until they rectify the situation. In the end, if you plan to hire them, I strongly suggest you go over your items thoroughly and make clear to them items you wish for them to take and items you plan to keep.
Description of Work: I hired Donation Nation to haul away items from my mother's old home. The price I paid was for a 17 foot truck and I used a Angie's List coupon.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$799

Ellen L.
11/2013
5.0
garbage collection, hauling services
  + 0 more
They hauled away items from our garage, and our son's room, and other items that we decided to get rid of at the spur of the moment .
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sally R.
11/2013
5.0
garbage collection, hauling services
  + 0 more
Donation Nation picked up a variety of items following our garage clean-out. I really appreciated the fact that they let me know they were running late and kept me updated on their ETA. They provide a great service in that they will take anything and their goal is to put everything to use or recycle it. As a professional organizer, Donation Nation's service is invaluable. As a rule, when my clients know their things are going to be put to good use or recycled they are much more willing to let go of them. Needless to say I will not hesitate to call them again when the need arises.
Description of Work: I purchased a Big Deal from Donation Nation Inc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Melissa T.
11/2013
5.0
hauling services
  + -1 more
Very well. Donation nation sent 2 employers. They were prompt, professional and polite.
Description of Work: Hauled away junk

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Emily W.
11/2013
5.0
hauling services
  + -1 more
They were just awesome. We had a bunch of outdated computer components that we wanted to dispose of responsibly. They quickly picked those up and loaded them in their truck. Then we had some extra space so they picked up some landscaping waste (extra paving stones, etc) until the truck was half full. They were polite, efficient, great communicators and all I had to do was point at what I wanted removed and they took care of the rest. I would not hesitate to use them again.
Description of Work: Removed from house and hauled away 1/2 truck full of household goods and yard items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Nena A.
11/2013
5.0
hauling services
  + -1 more
They were awesome. Friendly, professional. I would just point to stuff and they would bag and take away. It was great.
Description of Work: Bagged and hauled away major junk and broken items such as arm chair, large TVs, electric water heater, general household stuff. old paint cans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Robert N.
11/2013
5.0
hauling services
  + -1 more
This was my first big deal purchase and wasn't clear that the Angie List message center was how communication was handled. Was expecting an email from the vendor. Once I'd questioned when contact would be made the vendor called me and we quickly communicated making the arrangements. Donation Nation was coursteous, professional and quickly picked up the items. Would definetely use them again.
Description of Work: Picked up various items; old computer equipment, vhs player, mower, trimmer and various garage tool items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Maria Cristina G.
11/2013
5.0
hauling services
  + -1 more
They were great. Easy to schedule, professional, on time. They called ahead of time, arrived a little earlier than scheduled, finished in less than 20 minutes, and were very respectful of my house. I had collected most of the items on the ground floor, but they had to carry a couple of things from the first floor, down a narrow set of stairs: they made sure no damage was done to the walls. They were very well organized and super-nice. It could not have been a better experience.
Description of Work: Picked up a combination of items for donation, recycling, and junking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Contact information

15920 Tournament Dr, Gaithersburg, MD 20877

http://www.donationnationusa.org

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Moving Companies,
Home and Garage Organization,
House Cleaning,
Piano Movers,
Paper Shredding

FAQ

Donation Nation Inc is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 5:00 PM

Donation Nation Inc accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Donation Nation Inc offers free project estimates.
Yes, Donation Nation Inc offers eco-friendly accreditations.
Yes, Donation Nation Inc offers a 25% senior discount.
No, Donation Nation Inc does not offer emergency services.
No, Donation Nation Inc does not offer warranties.
Donation Nation Inc offers the following services: Residential & commercial donation pickup, recycling, hauling, junk removal & waste reduction.

Contact information

15920 Tournament Dr, Gaithersburg, MD 20877

http://www.donationnationusa.org

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM