DMV Kitchen & Bath Inc

Fantastic! DMV performed a major kitchen renovation in my home last year and I have had them back to complete other renovations--small to medium sized--since then. I will only use DMV on future projects going forward. They are terrific--on time, reliable, incredible at follow-up and follow-though, and just all around great people. From the office/showroom personnel to the craftsman onsite, they are all very professional and solution-oriented. I have worked with other contractors in the past and DMV by far provided a very pleasant experience. Special recognition must go to Javier and Oscar for all their expert guidance through the process. Thank you all for everything!

It went all well and quick starting from the getting estimate and consultation of design. It was a second time I used this company as I had a very good experience with them last year when we remodel the guest bathroom. They did a wonderful work this time again and I'm very satisfied. Cemmy, the designer and the project manager was always very responsible to getting back my calls and massages. He made time to come to my house for an estimate in a few days after I called. We had a few meeings until we came to the agreement with the price because I had some demands but he didn't mind taking time for it and tried his best to meet my budget without downgrading what I want, which I really appriaciate. And he is very helpful to pick the materials. He respects my ideas and gives me professional advices without pushing his opinions. I've found it's sometimes hard to find a designer like him. The project started right on time- actually I had to delay it for a few weeks after I signed the contract because of a family matter, but they were flexible and considerate enough to move the date. Once they started, they worked hard and promptly. They finished it a few days earlier than planned. The workers always came on time and covered the area very well to minimize the dust. I liked them because they are so corteous , friendly and respectful. They tried to respect our privacy as much as possible. I can tell the company train them very well, and they care what they are doing. Thanks to Orlando who was the head of the workers. Any remodeling can be very stressful, but I rather had a pleasant experience. And Cemmy came to check the work promptly and made sure often if I had any problems or questions. I really like the good customer service and nice people in this company. The job was done beautifully and cleanly with no defects. And I know they send somebody right away if I had even a little problems. I'm looking for using them again for my next project.

Fantastic! DMV performed a major kitchen renovation in my home last year and I have had them back to complete other renovations--small to medium sized--since then. I will only use DMV on future projects going forward. They are terrific--on time, reliable, incredible at follow-up and follow-though, and just all around great people. From the office/showroom personnel to the craftsman onsite, they are all very professional and solution-oriented. I have worked with other contractors in the past and DMV by far provided a very pleasant experience. Special recognition must go to Javier and Oscar for all their expert guidance through the process. Thank you all for everything!

We would like to hire DMV Kitchen & Bath the 3rd time, and remodel our hallway bathroom. However, we were very disappointed to find out they changed their policy later 2015 and only do whole kitchen and whole bathroom. To improve profitability?? Thought there was a grandfather law, since the hallway bathroom was estimated on Spring 2015, and we even had a tentative schedule to get it done between Christmas 2015 to New Year. Very disappointed. Hope they will change policy some day, at least to their old and loyal customers.

That was our second project with DMV Kitchen & Bath (June 2015). I thought the first team, who worked on our first project, was good. This team was even better, even superb!! Worked very hard- Jhonny Flores and Felix Lopez came by 8am and left around 7pm, with only about 10-15min lunch break. Almost non-stop!! Very dedicated – I bought some titles (P.E.I. =5), without realizing how hard it was to cut. For the piece under our toilet, machine failed to cut right, so Felix manually cut a little by little until a perfect circle was generated. Bravo!!! Jhonny asked us frequently asked our opinion and made sure we were satisfied. Very experienced and smart- they knew the right way to make things right. Very clean- First thing every morning, they covered floor, walls and any other place may be affected. And cleaned up every night. I agree with previous reviewer that it seemed they had never been there, except the work progress every day. I have worked with many contractors for my previous houses and this one, and I have to say Jhonny Flores and Felix are one of the best. Also, I want to comment on flexibility – Project Manager Javier gave us very itemized estimates, later with labor and materials separated per my request. I was even given flexibility to buy/order certain items myself, so I was not limited to the supply they had. They respond to service call quickly - almost a year later, the door started to squeak. I sent out email request. The office responded very quickly and scheduled Jhonny to come back and fix the problem. No person nor company is perfect, DMV Kitchen & Bath has downsides too. - They were extremely busy, so be prepared to wait long for estimation and getting on their schedule. But if you are not in a big hurry, they are worth the waiting. - Can organize customer’s order better. In our case, there were mistakes. But in the end, all were sorted out to our satisfaction. -We wish the granite subcontractor had suggested us to cut stone to fit our wall, not cut our wall to fit stone.

We would like to hire DMV Kitchen & Bath the 3rd time, and remodel our hallway bathroom. However, we were very disappointed to find out they changed their policy later 2015 and only do whole kitchen and whole bathroom. To improve profitability?? Thought there was a grandfather law, since the hallway bathroom was estimated on Spring 2015, and we even had a tentative schedule to get it done between Christmas 2015 to New Year. Very disappointed. Hope they will change policy some day, at least to their old and loyal customers.

DMV Kitchen & Bath was very professional, responsive and straightforward. They were honest and I truly respect them for that. Our project did not go without a hitch - as most reno's will experience problems - BUT - they were very responsive and 100% willing to correct any mistakes they were responsible for. They did everything in their power to fulfill my requests promptly and to my satisfaction. At the end of the project - I can say that I ABSOLUTELY love my kitchen. They worked with me for two months or something on the design & quote without taking any money and they accommodated all requests I had for using materials outside their vendors. The project manager Jose was personable, friendly, and very responsive through email, text and calls whenever we needed him. He was honest, straight forward, respectful, and very helpful. The guys doing the labor were also very polite, kept things neat and tidy and were efficient and skilled at what they do. They did our floor tile work impeccably. Our backsplash proved to be a bit of a challenge as it was a small hexagonal style mosaic of glass and marble so difficult to cut - but when the first try didn't go so well - they brought in a diff set of guys the next day and they worked efficiently to rectify the problem. Despite the fact that accidents happened and some things didn't get done right the first time - the fact that as a company they take pride in their work and want to ensure their customer's are left happy to have worked with them makes me want to work with them again in the future. They are not cheap and I will say - spending that much money - expectations are high. Their work was clean and professional 88% of the time. The accuracy of their work was 75% of the time - which did cause some delays in the project - but not to make them later than their estimated finish date. They understand customer service. Towards the end of the project I will say that we needed to pay extra attention to the quality of work and details and we may have had to pester them repeatedly on a few smaller items, but whenever something was wrong and I pointed it out to them - they were able to fix it within 24h to 48hrs. And ultimately, they did finish on time - regardless of all that.

If you need someone you can trust - in your home and around your family - then this is the company, and these are the men, you can rely on. We contracted with DMV, this is our second time, to finish our powder room, dining room, living room and install hardwood floor. Finish, materials and performance of everything is first class! Oscar gave many helpful hints when we talked with him about the design, and made commonsense recommendations to help keep the project within our budget. While they spent whatever time was necessary before the job to spec it all out to our approval, when customer decisions were needed in the midst of the job they did not push us to do what would be easiest for them - rather, they would explain the options involved in a way that was clear and that eased the decision-making process for us. Their crews showed up when they promised, with the skilled workers, tools and materials necessary to do a great job. Now, we are so proud of the rooms they created for us - we recommend them in the highest degree! They do what they say they are going to do, and they do it with courtesy and class! This was the best experience I've had with a vendor on Angie's List. FIRST CLASS JOB, AGAIN !!!

The room painting project today went quickly. The workers also did our final punch list as we had a one year warranty on our previous kitchen and multiple bathroom project. I really liked their attentiveness to detail and they caulked, grouted, painted and sealed a number of dings we had and also they touched up some previous work. Most contractors will verbally give a one year warranty but then try to weasel out of an follow up work. In contrast DMV has been exceptional in that they have readily and willingly returned to our house for any follow up work after completion of our previous project. So today is roughly our one year anniversary and everything which DMV did looks just like it is brand new. We hope to use DMV and Javier Nogales again in the future for additional home improvement projects.

Hired DMV to completely rebuild a kitchen and small bathroom. Work that was scheduled to take 2 months took over 4 months. We asked to speak to the company owner (Victor) and he never called us after repeated attempts to speak with him. The kitchen was a complete tear down to the floor boards and bare walls. Updates included with new ceramic floor tile, cabinets and Silestone countertops. We also paid them to install a new dishwasher, new microwave, and rework the gas line for an existing GE Profile gas double oven stove. The bathroom also required a tear down to install a new ceramic tile shower and bathroom floor tile. It was a battle to get them to do what we wanted but they finally completed the task two weeks late. Kitchen ? we fired two crews from the project. We had trouble communicating with most of their people because have very poor language skills. DMV was supposed to conduct an asbestos test to determine if the existing kitchen flooring contained asbestos before it was removed. They told us about 10 days after we signed the contract the old vinyl floor had asbestos. We asked for the lab results and received nothing so we paid $110 to have our own conducted by EMSL Analytical in Beltsville. Our suspicions we correct, the floor did not have asbestos but the glue used to secure the floor to the subfloor did. So DMV did not do testing and had to repay us for the test. DMV finally told us they used a test kit purchased from a home improvement store to conduct a mold test! We finally fired their company at the end of the project when the dishwasher they were paid to install came loose from under the counter. They broke the oven door handle when they picked up the stove by the door during the reinstall. We caught DMV doing so many things incorrectly that we almost called the state EPA after they dumped mortar and cement in our yard twice without asking (we made them clean it up). We saw them using tools incorrectly and none of them wore ear protection. DMV?s cabinet installer used a Sonic straight edge cutting tool to cut a hole in the cabinet above the microwave rather than obtaining a hole saw or jig saw to do the job. One of the managers had to come by and rework the inside of the cabinet with facing to cover the mess. DMV lost our cabinet order and then tried to give us a kitchen corner cabinet we did not order and told us the manufacturer did not make a lazy Susan for size corner cabinet we ordered. We called the manufacturer who told us just the opposite. So we told DMV what the manufacturer said and that they had to order a new cabinet, remove the old one, remove the Silestone countertop (it was a one piece 112? long slab and took two installers to lift) and install the correct corner cabinet and then reinstall the Silestone. DMV?s ?master electrician? did sloppy work and I had to show him where to run wiring. They threw out an almost brand new Waste King kitchen disposal ? which we forced them to replace. They dented the entry door facing for a custom Provia entry door. We held back $300 to have it replaced. In all we held back $2,000 due to the poor work. At best they were disorganized and unprofessional.

The only problem I encountered was that the original mosaic tile that I selected f my powder room was on back order and that was not thru any fault of DMV since they ordered it within a week of signing the contract. Rather than delaying the project, I just selected a different mosaic tile instead d the porject proceeded on schedule. During the project, I was unhappy with the finish on one of the cabinet pieces and DMV had it replaced immediately. At the end of the project, DMV reviewed my remaining punchlist of minor issues and quickly corrected all items on the list without complaint. Working with all of them was a pleasure!

We love our renovation, and the DMV team was great. About the team - Cemmy, our design specialist and main point of contact, spent a lot of time with us to get the design and finishes right. He was always extremely responsive throughout the project and has remained so even now that everything is done. Javier, our project manager, was enjoyable to work with and helpful in discussing the technical aspects of the renovation. He gave us confidence that the job would go well. The rest of their team was extremely hardworking and polite and left a clean job site. They did very good work and went the extra mile by fixing issues outside of the scope of our contract for free. I also appreciated that they brought in a structural engineer to weigh in on our removal of a supporting wall and performed additional work to help bring our basement up to code. I highly recommend this team.

I am bit of a perfectionist, so the fact that I?m so pleased with the work of DMV means a lot. They were professional, helpful, clean, creative and efficient and the bathroom looks fabulous. The products are higher grade (Kohler). Even when we struggled with decisions, Oscar was there to nudge us in the right direction. If, during the process, I noticed something I forgot or did not like, the crew would contact Oscar and he would call within the hour. A couple of times, they changed the item on the spot. The same guys would show up around 8:00 in the morning and work until 5 or 6 every night. In less than 3 weeks, our master was ready to show all our friends. I looked at 5 companies and DMV was the best price and I?m so glad I choose them. I loved that it was so easy to pick out our products. I would recommend DMV to anybody and have been doing so every chance I get.

We found DMV on Angie's List but also had 5 other companies out to bid on the project. Ultimately,we picked DMV because of their responsiveness and consistently good reviews. We were not disappointed. The project was completed in November but we developed a running list of small items that we needed addressed for the bathrooms to be "perfect" and contacted DMV again to have them come out and correct them. Javier came out right away to go over the list and set a date. They finished up with the list today and we could not be more pleased. You really would be hard pressed to find a more honest and hardworking company. The crew worked long hours 6 days a week and always cleaned up at the end of the day. Having strangers in your house and dealing with a renovation is never fun but they minimized the disruption and we have only good things to say.about the process. Along the way, they corrected plumbing/drainage and electrical issues they uncovered in the demo and we feel comfortable that they are fixed.

It's understandable that everything may not go as perfectly as expected when performing a major kitchen renovation. When things don't always go as planned it's nice to know a company will stand behind their work and that's exactly what DMV Kitchen and Bath did. DMV renovated our entire kitchen including removing walls and they did an excellent job about 9 months ago. And recently one of the floor tiles started coming loose. We sent an email to DMV and Cemmy immediately responded asking our availability for someone to come out and take a look. Within a week, a small work crew showed up prepared to fix the loose tile. They ended up having to replace a few more tiles to be sure the issue wouldn't reoccur. Within a few days, all of the work of tearing up the old tiles, prepping the subfloor, laying the new tile, and applying grout was completed. The crew did a great job, you would never be able to tell which tiles were replaced. I highly recommend using DMV Kitchen and Bath. They have been responsive, professional, hardworking from the moment we began working with them. We plan to continue work with them for any other renovations.

We compared several companies, but finally chose DMV because of the positive reviews on Angie's List, the quality of its materials, and its attention to detail. Rolando, our project manager, gave us a detailed written proposal breaking down the cost of materials and labor and carefully explaining the terms of agreement. Although I was very inexperienced at selecting materials and paint colors, he patiently guided me through the entire selection process. Even then my selections were not cast in stone and he was flexible and willing to make adjustments along the way. Before DMV could do any work, mold remediation companies demolished the Kitchen (with the exception of the walls and ceiling), the Master bath, and the Front hallway and Powder bath ceilings. DMV demolished the rest. The men put up new boards on the ceiling and walls of the Master bath and new drywall on the walls and ceilings; laid down new floors with cement board; installed ceramic tiles with grout and sealer on the floors; installed plumbing with fixtures and valves; installed a garbage disposal; installed a glass door system to enclose the shower and a shower pan with centered drain and waterproof membrane in the Master bath; carved out a niche for shampoo in the shower and bathtub walls; installed a bathtub with an overflow drain in the Hall bath; installed ceramic tiles on shower and bathtub walls; installed vanities with granite countertops and backsplashes, cutout sinks, and mirrors (one of which was custom-made) in all the bathrooms; installed a quartz countertop, ceramic backsplash, and large stainless steel sink in the Kitchen; installed cabinets in the Kitchen; installed knobs and pulls on all the vanities and cabinets; installed new electrical outlets and switch plate covers in the bathrooms and recessed lights in the shower and tub; installed recessed lights with dimmers on the kitchen ceiling and countertops; installed new light fixtures in the bathrooms; installed new exhaust fans in the bathrooms; installed a floor vent in the Kitchen; installed 3 toilets; installed towel bars, towel rings, TP holders, and robe hooks in the bathrooms, installed new appliances in the Kitchen, including a stove, refrigerator, and microwave oven; prepped and painted the ceilings and walls of our kitchen, bathrooms,and Front hallway with 2 coats of paint; and finally they removed and hauled away all trash on a daily basis. And that's not all. Beyond the original written contract they installed drywall in a hole near the Basement closet cut out due to mold; prepped and painted 2 walls in the Basement damaged by water leakage; installed a new vanity in the Master bedroom to match the vanity in the nearby Master bath; prepped and painted the walls in the Master bedroom near the entrance to the Master bath; replaced 4 brushed nickel door knobs along with a front door lock; replaced a 2-outlet electrical box in the Basement with a 4-outlet box to accommodate our new washer, dryer, and sump pump; installed a very large sink in the Kitchen so I could handwash small loads; installed 2 trash bins inside the kitchen cabinet; replaced our old ceiling light and fan in the Kitchen with a new one; repaired the glass sliding door in the Kitchen; replaced the screen door on the other side of the sliding glass door; installed a hanging basket for fruits and vegetables; installed some white vertical blinds (which I bought) in place of some dreary, old drapes; installed a new divider between the foyer and living room to separate 2 different styles of ceiling; replaced metal shelves in the pantry and near the Master bath with wider wooden shelves and painted them; replaced a wooden shelf and rack in the coat closet with new ones and painted them; helped me set up a dehumidifier in the basement; painted a wall near the stairs going from the Foyer to the second floor along with the stair railing and wooden trim; installed a new light in the Foyer; and secured some loose metal ducts in the basement. Rolando's men also reinstalled an incorrectly installed pair of exterior shutters on a brick wall. They also installed 5 new pairs of shutters. So far they are still secure. DMV's men worked in teams and were always professional, punctual, hard-working, congenial, and responsive to questions. When one fell short of expectations, Rolando removed him and replaced him with a more responsible person. With the exception of the awesome Mongolian countertop men, all were Hispanic and at least one man on each team could speak English fluently with me. Muchos gracias to Maynor, Orlando (2), Pelix, Omar, Oscar, Alex (Alli), David, Frank, Junior, John, Francisco, Hernando, Cesar, Fidel, Grover, Alberto, Morris, Ray, and Willi (forgive me if I forgot anyone.) The whole project took almost three months with men regularly coming in Monday through Saturday most weeks. My husband and I lived in the house during that time and although the construction generated a great deal of dust, the men contained their work areas, cleaned off the dust in our living quarters daily, hauled away all trash, and graciously put up with the inconveniences of our coming in and out of their work areas. Rolando greatly expanded our storage space not only in the design of the kitchen cabinets but in the widening of the pantry and Master bath shelves, and the addition of drawers to the Hall Bath. His recommendation that we give preference to light colors also gave the areas an appearance of spaciousness. Rolando's men utterly transformed the Master bath from a small, moldy space that no one had used in a couple years (mostly due to a hole in the floor we were afraid of falling through) to a spacious, sacred retreat that everyone now wants to use. The unique blend of gray, white, pale pink, gray, and lime green colors, the distinct design of the ceramic tiles on the floor and walls, plus my picture of a lotus blending all these colors together creates an absolutely exquisite space for cleansing body and soul. The men also transformed the kitchen from a drab pink, navy blue, and beige space to a sunny, earthy blend of yellow, white, turmeric, black, gray, and taupe colors that stimulates digestion and creates a sense of well being. The Front hallway leading into the Kitchen has a similar mixture of colors in the paint and woodcut pictures that lead naturally into the kitchen. Rolando's wise selection of a soft yellow paint for the walls in these 2 areas instead of the pale green I first suggested prevented me from spoiling the dramatic effect. The Powder bath off to the side of the Front hallway offers a soothing contrast with its blend of charcoal, light gray, pale blue, white, and pink colors. While DMV completed our remodeling for the most part on November 7, the company gave us a 3-month warranty on its work. On Dec. 5 they returned to fix a broken tub stopper, put cauking around the tub where there were cracks, touched up holes on 2 drawers in the kitchen, and touched up some painting near the basement doors because I had decided to move some of my hanging pictures. The tub stopper later gave us trouble and on Jan. 11 a different person came to look at it. He took it with him and returned 2 days later with a new part and installed it. We have not had any trouble since. DMV did an awesome job for us. We highly recommend this company and may call them again to do some more remodeling.

After much research, both the positive reviews and competitive pricing of DMV firmed up our decision to go with them. We were extremely satisfied with every step of the process. This was our first remodel so we had many questions. We worked with Rolando-he was the project manager. He was extremely responsive before, during, and after the project. He gave us honest opinions and was very accurate in quoting time and cost involved. Our project took about 2 weeks (in total) and the folks who came to do the work were on time, professional & able to answer questions. Someone came almost everyday to check on the progress of the work being done and they were always ready to answer questions we had or find out quickly if they didn't know the answer. After the work was complete, Rolando came to test everything and ensure our satisfaction. We had a couple of changes to make & he quickly scheduled for someone to come out and address them. So far so good-everything is functioning as it should. Rolando also made it clear that if we had any issues in the future we could contact him & given the exemplary experience we had I believe that to be absolutely true.

DMV Kitchen and Bath was excellent to work with throughout the whole process. Oscar was our project manager and was wonderful to work with. He was honest and easy to talk to about throughout both the planning and remodeling processes. We were very happy with all of the work that was completed. On the very very few things that we had concerns about, Oscar worked with us to make sure that the work was redone or fixed in the way that we were happy with. These guys do quality work at a reasonable price and we would highly recommend using their services.

We had a fabulous experience with DMV for our bathroom remodel. Our project manager was Javier and he was the most professional, cooperative and attentive contractor we have ever worked with. He provided a base budget for tile and fixtures. When we chose some items that were more expensive than the base budget and Javier ordered all of our items and got discounts when he could. Teams of workmen handled different phases of the project. All of the workmen came on time and worked hard each day. They all listened well and answered questions. They cleaned up daily and protected our bedroom with plastic. Javier responded to all calls and emails promptly and he always provided updates regarding progress, inspections, supplies and any issues. The attention to detail was impressive and the bathroom is beautiful.

This is a very responsive firm, which I appreciated most. Whenever I contact them, they responded quickly and the project manager or your designer were always there to take care of the things, even during the weekends. This is a one stop shop, so I saved a great deal of energy by shopping materials at their show room. They have nice supply of materials, if you are not too picky about the design. They work on major things was nicely done, though some correction was needed for small things. They did a detailed job on the shower room, including updating the old pipes when necessary without extra charge. They were always willing to come back to check to make sure I was satisfied whenever there was a problem. They were also very responsible and willing to take care of extra request of small things in the house for free, like patching holes in the wall, changing faucets etc.

DMV is so nice to work with. I am in the construction industry so I had a very good understanding of everything we asked them to do, including the code inspections. Cemmy was our project manager and primary point of contact. DMV was not the only contractor we interviewed, but we selected them based on our initial conversations with Cemmy. He did not treat our project like a cookie cutter, in and out project. Rather, he took the time to understand what we wanted long term, and how we were going to use the space. He offered ideas and solutions that saved us money, and made recommendations when there were better ways to address things. Cemmy was supported by another project manager, Alan, who was also great to work with and provided great input. Cemmy was very responsive and returned our texts, emails, and voicemails immediately. Oftentimes, he would just come out to the house and meet with us. The project went very smoothly from start to finish. They started the project on the committed start date. I think their crews normally start around 7:30-8:00 am each day, but we asked them to start at 8:30 am because our kids walk to school and we wanted them out of the house before work began. They accommodated us with no complaints (thank you!), and in return they worked until about 6:00pm each evening, including Saturdays and some Sunday's. Per our contract with them, they had 8 weeks to complete the project but they finished in 7 weeks because we had an important trip to take. Again, they accommodated us and we are very grateful. The quality of DMV's work is superb in every regard. There were several different crews and foremen involved in our project and they were all very polite, respectful, and professional. Our dog even liked everyone! Despite the major work that was done in our home, they kept the inside of our home very clean. They put plastic down on our carpets, plastic dust barriers at the stairs, and they swept/vacuumed at the end of every day. During demolition, there was a lot of trash and debris, but they did not let it pile up. Trucks came by regularly to pick up demo materials. No complaints ever from our neighbors. The inside and outside of our home was always safe - no nails, sharp objects, tools were left laying around. We plan to use DMV this summer to reconfigure and completely remodel our master bedroom/master bath suite. We can't wait. They are honest and wonderful professionals to work with. We would recommend them to anyone who wants to remodel their home.

DMV remodeled both our kitchen and completely renovated our master bath - all on schedule and at the price quoted. The entire crew was extremely courteous and professional, from the project manager Cemmy, who responded promptly to our questions and always checked in with us with their progress, to Grover who oversaw all the electrical and day-to-day construction work, to the demolition guys, and the paint guys, we couldn't ask for better service. We lived in the house during the construction work and we were incredibly impressed by the extra effort the crew made to clean up and wipe down the dust after each work day, so that we didn't have too much dust around us. These were major renovations so some dust was unavoidable but we were really impressed by the extra lengths they took to protect our floors and furniture during the construction. DMV did beautiful work, they matched the wood floor and granite EXACTLY to the existing materials, and we love the materials they used for the new master bath (Italian ceramic textured tile and Carrara marble vanity).

It went very well. This was the first bathroom overhaul for this house and was much needed, being a standard Pulte home built in 1980. The original shower tile was in such bad shape it was cracked and pulling away from the wall. The crew showed up on time everyday. They pulled out that old tile and wall board and we found considerable mold and very messy situation with the fiberglass insulation. Although not part of the original plan I asked if they could replace the insulation and without any hesitation they dispatched someone to Lowes to buy a fresh roll and in it went.. Another anomaly that occurred was there was a miscommunication on the height where to put the shower control-nozzle. It was installed very low, and they'd already done all the plumbing work and put in the wall to cover the pipes. Again, a call was made to the DMV project manager who came out and without any big deal they pulled out the new wall, cut and refit all the copper piping and placed the shower control-nozzle at the appropriate height. They also found a creative way to put in the wall-notch for holding the shampoos and so forth. Because of the way the building wall studs had been run it didn't look like it was going to work, but the guys found a way and it came out great. The crew was hardworking and one could tell they have considerable experience. When I thought about doing much of this myself "to save money," I realize what a big mistake that would have been. There's a reason why one should hire a contractor for jobs like this. Whatever the end result, you need to live with it for a long, long, time. And that being the case I now know I'm going to be happy with this decision for a long, long time. The plan is to turn attention to the master bath, which is also overdue for a renovation and I know it will cost more than this one did. But, at least I know who I am going to hire for the task when the time comes.

I wanted to like DMV as my experience calling to setup an appointment was easy, and the individual I spoke with was quite professional. Unfortunately, on the day of the appointment, no one showed up or called.

During the project, DMV was very responsive and proactively communicated with us about when they would come each week and at what time. We are very pleased with the quality work and attention to detail that they put in to our basement. We are happy to have found a contractor as professional, hard-working, and ethical as DMV and we will definitely be calling them for our next renovation.