About us
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
5.042 Reviews
Showing 26-42 of 42 reviews
Matthew S.
06/2017
water softeners, wells
+ 0 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| punctuality |
Yes, I recommend this pro
Arthur B.
10/2016
water softeners
+ -1 moreunknown
Description of Work: ..
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Robert T.
04/2016
water softeners
+ -1 moreunknown
Description of Work: basic water softener install performed as quoted. no frills or upsales, easy going process.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$1,500
Cecil D.
10/2015
water softeners
+ -1 moreunknown
Description of Work: Approximate Date of Service: Aug 3, 2015 Approximate Cost of Service: 2200.00
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Stacy C.
06/2015
water softeners
+ -1 moreunknown
Description of Work: Denise gave me all the information over the phone when I called to schedule. She was thorough and educational and I appreciated the extra time she took to explain my options. Gene came out to our house and, again, explained everything in great detail. He was professional, thorough, and did not try to sell us products or services we didn't need. Great experience! Will use again in the future!
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Yes, I recommend this pro
$430
Brian M.
04/2015
water softeners
+ -1 moreunknown
Description of Work: Fixed my RO
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$200
Thomas R.
04/2015
water softeners
+ -1 moreunknown
Description of Work: Ran some water tests I requested and discussed what potential water systems I wanted to update or install. The work including replacing my old acid neutralizer with an updated model that will be easier to maintain, and added a sediment filtration system that provides some filtration on all my water needs (had a geothermal system installed that uses up to 12 gpm to heat or cool the house) and installed a finishing sediment filtration unit for domestic use (not geothermal). Installation went as expected. As with most work I have done, I wish it was cheaper, but I'm still living in the past when it comes to major expenses. I definitely would use their service again.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$4,500
Sholanda L.
11/2013
water softeners
+ -1 moreIt went very well.
Description of Work: I called this company to see if they serviced water softeners. I spoke to Denise who gave me excellent advise about what was going on with my softener and she subsequently averted the service call. The information she gave was great and really helped me. She did not have to do this and could have sent someone out to take my money! Her customer service was awesome! Great job Denise
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
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Yes, I recommend this pro
Michael N.
05/2013
water softeners
+ -1 morefine
Description of Work: Initial test of our water supply - we were given a quote for a water treatment system; the quote was in line with other estimates. The persons who came to our home were very professional and were able to answer all questions. We have put any plans for a water treatment system on hold because of financial reasons and because our well water is quite good if somewhat hard; there is little or no particulate matter.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$90
Response from Solutions in Aqua Services/American Water Pro
Anne D.
04/2013
wells
+ -1 moreI feel grateful I called American Water Pro and reached Denise. As I struggled to explain my well water situation, Denise listened patiently and knew the right questions to guide the conversation. Unfortunately American Water Pro does not provide services all the way down to Lusby, MD but that did not stop Denise from holding my hand and providing much needed expertise. Denise suggested I email pictures to her to further provide guidance. With each call or email, Denise was extremely responsive. Although I'm still awaiting well water testing through the County. Denise was able to stop my anxiety and nervousness by educating me on my new home & it's well water. If you are lucky enough to be in the American Water Pro service area, you should feel confident in the high caliber representatives of this company.
Description of Work: I recently moved to a home with well water. I have NO experience with well water but knew I should have some experts come check the well water because of the smell and sputtering of particles in the water. I searched Angie's list for well water specialists in my area but only found a few that serviced this area of Southern Maryland.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
Anne G.
02/2013
wells
+ -1 moreIt went great. They did a great job. I will use them again.
Description of Work: Replaced pump in the well and the holding pressure tank
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$2,000
DIANA T.
12/2012
water softeners
+ -1 moreThey provide excellent service. Everything they’ve done for us has been great! They’re extremely honest, knowledgeable, and are easy to work with. They’ve also been very fair.
Description of Work: They’ve done all of the work on our water system for the last several years; it’s a complex water system. They replace our media every six months, provide maintenance on our tank, and have repaired it in the past, too.
| Rating Category | Rating out of 5 |
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| value | |
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Yes, I recommend this pro
Thomas G.
12/2012
water softeners
+ -1 moreExcellent. They know the chemistry and the technology and have patented several devices to handle normal bottlenecks with traditional water purification systems. Very professional.
Description of Work: Solutions in Aqua services did an extensive analysis of our water quality, partially based on two third-party tests. They demonstrated a deep knowledge of the issues involved in water quality assesment and technologies to address them. Operating under severe time constraints, they installed a completely new whole house water purification system including pressure tank, buffering tank, filter, and ion/resin water softener. They redid the plumbing for the water purification area. They completed the work on time.
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Yes, I recommend this pro
$5,900
Bette M.
12/2012
water softeners
+ -1 moreThe service was excellent overall! They kept their appointments and even had done beyond what they were supposed to do. I would recommend them without any hesitation!
Description of Work: They installed a new complete water softener system.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Anne G.
11/2012
water softeners
+ -1 moreCrew was on time. Two of them worked form 9-5 got it all in and working.
Description of Work: Water softner Reverse osmosis House filter
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
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Yes, I recommend this pro
$3,000
Carolyn S.
03/2012
water softeners
+ -1 moreWe used this company 18 years ago when we bought our first house and wanted a water osmosis system. Then 9 years ago when we moved into an old farmhouse, we had them install another osmosis, as well as a filter system. Recently, we had them install a water softener system. They do a great job!!! Very reliable, friendly, and knowledgeable about water.
Description of Work: We had a water softener treatment system put into our basement. We have a dirt basement , so Gene had to build a platform to put it on...also, he installed a water filter for us....
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$3,000
Sandra R.
11/2011
wells
+ -1 moreThey showed up on time and did an amazing job.
Description of Work: Solutions in Aqua Services put in a water system for an old farm house.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$3,000
- 1
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Contact information
4750 Winchester Blvd Ste 9, Frederick, MD 21703
http://www.americanwater.proService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 AMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening,
Wells and Pumps,
Plumbing
FAQ
Solutions in Aqua Services/American Water Pro is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Solutions in Aqua Services/American Water Pro accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Solutions in Aqua Services/American Water Pro does not offer free project estimates.
Yes, Solutions in Aqua Services/American Water Pro offers eco-friendly accreditations.
No, Solutions in Aqua Services/American Water Pro does not offer a senior discount.
Yes, Solutions in Aqua Services/American Water Pro offers emergency services.
Yes, Solutions in Aqua Services/American Water Pro offers warranties.
Solutions in Aqua Services/American Water Pro offers the following services: We can fix what others replace and we offer all brands and models, including our own patented and very unique, proprietary products, not offered elsewhere in the area, our home inspections and water testing procedures are great for realtors looking for a smooth settlement and insight for their buyers, we continuously support our clients with our Service Reminder Program and we are happy to facilitate the do it yourselfer.
Bottled water, We do not install products provided by others outside of our companies and affiliates.
Contact information
4750 Winchester Blvd Ste 9, Frederick, MD 21703
http://www.americanwater.proService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 AMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM