Solutions in Aqua Services/American Water Pro

I've used them before and they were very good. They were very prompt, knowledgeable, and pleasant. I would give them an A.

I have used these guys for a few years now for all of my water needs. They have replaced piping, replaced a busted valve, installed a water softener system, and completed water testing for the sale of my house. I have NEVER been disappointed. Denise has been my go to person and I honestly don’t know what I would have done without her. These guys come into my house by themselves and I never have to worry. Completely top notch quality work from people that are honest and trustworthy! I thank them for all they have done... and I am sure they will continue to do for me in the future.

It went very well! They exercised all options explained everything and completed the job in a very tight time frame. They are very responsive and explained all options to us.

Very professional installation. I have had it for 3 years now without any complaints. Denise is always very knowledgeable and quick to respond to any questions. Definitely a good quality company, people and service.

We were closing on our home and the well inspection turned up bacteria. Time was critical to us. I called them on a Friday and it was installed on Monday. Provided clean water test results two days later. They had previously installed our water softener system. They are a great company, very customer-focus. I highly recommend them for any water system needs.

Professional, very helpful and passionate about there work. I felt the work they did, is what they would have done if it was their own home.

Everything went exactly as planned.

Smoothly and neatly - everything clearly labeled.

It went great. Our water had begun to taste bitter & was staining our sinks. They inspected everything, walked us through how the system works (we moved to this house a year before), corrected the ph, found large amounts of sediment in the well tank & removed it. Exceeded our expectations!

I made initial contact with Denise through Angie's List. She was very helpful and provided a preliminary estimate via email. I thought it was a bit high, so I requested someone come out to evaluate my equipment and get a look at the usable plumbing fixtures that already existed in my home. Gene came out and confirmed the price that Denise had already given. A few days later Gene returned with an assistant and they installed my water softener and whole home water filter. They worked for at least 6-hours, and thoroughly cleaned up the area when they were done. I'm very pleased with the work they performed; in fact, it is much better than I imagined it would be. They do great work! It's a bit pricy, but well worth the price if you want to be assured of the work and have a great outcome.

This company was a pleasure to work with for our service needs. We had another company come out and were told we needed to replace the system. I contacted Solutions and they suggested having a tech come out. The team was very knowledgeable and willing to talk to me about the system. Given that we had not had an annual system service in a few years, the cost was higher than an annual fix and the cost overall was reasonable. They fixed it and gave recommendations for the future. I would highly recommend using this company for water system needs.

Great team working at Aqua Systems. Very informative and helpful.

They were very helpful determining the capacity of the system needed and explained all the technical details. The installation went very well. This was the neatest plumbing job I have ever seen. Everything was labeled and easy to operate. The softener works great. We are very satisfied.

They were very quick to respond to me and when they came and take a look at my water softener for me... When he looked at it he told me that he could just fix the water softener and save me $2000.00 on replacing it... So he fixed it and it is still running very well for me today... Between this service provider and the other I had to come out and look at the job. This service provider had the most knowledge about what he does then the other and that is why I chose them.. The gentleman that came out has two patens to his record. So that makes him the best to do any water work that you would have to be done around the house.. Also they have gained a long time customer with helping out the way they did..

We can't say enough positive things about Solutions in Aqua Services/American Water Pro. We recently moved into a home on a well with highly acidic water that, among other things, was corroding the copper supply pipes throughout the home. The acidic water was leaving blue-green stains in all of our bathrooms and sinks and had the potential to cause pinhole leaks in our pipes. Further our water pressure tank was approximately 25 years old and on its last legs. To complicate matters even more, the tank was wedged in an extremely tight corner next to our HVAC unit, making access to the tank nearly impossible. Finally, our whole house filter and UV filter were in rough shape and in need of an upgrade. Given the circumstances, we searched high and low on Angie's List, reading hundreds of reviews of water treatment companies. From the moment I contacted Solutions in Aqua Services/American Water Pro, I was extremely impressed by their professionalism and responsiveness. The owner of the company (Denise) requested that I email her several photos of our existing equipment and set-up. Shortly after that, the other owner of the company (Gene) visited our home and spent close to an hour explaining the installation process and where he thought it would be best to install the new equipment. Once we received a written estimate detailing the scope of work, Denise spent a lot of time on the phone explaining the quote in detail and responding to my questions to make sure I was comfortable with every aspect of the job. Because of the size and complexity of the job, we initially were very nervous about it - my wife likened it to a body receiving an organ transplant! We were extremely pleased that Gene performed all the work along with his assistant, Mark. They spent four full, continuous days at our home removing the existing equipment and installing the new equipment. During the entire install process, they communicated regularly with us about their progress. We were amazed at how the made removal of the old pressure tank seem effortless (even though it wasn't). They even went so far as to make sure the water was turned back on every evening when they finished for the day. Now that the work is complete, we are pleased to report that the finished product is second to none! It's been approximately five months since the system was installed and it has worked flawlessly. The blue-green stains are now gone, we have much softer and cleaner water, and Gene even managed to improve the water pressure throughout the entire house. To top it off, we've had several other contractors visit the house since the system was installed (including a plumber!) and they all have marveled at how meticulous the work is. Regardless of the size of the job, you won't be sorry if you hire Solutions in Aqua/American Water Pro!

Working the people in the store to drop off my water, talking to Denise on the phone and working with Gene in the field was great. Everyone was friendly and really helpful and knowledgeable. Everyone showed up on time and did everything they were supposed to do. The attention to detail on the installation was very high. Everything was documented and labeled. They are great to work with.

If you are looking for great customer service and an expert in water systems, then I strongly recommend that you hire this company. You will deal with Denise when you call them, and then Gene is the expert techician. Denise is extremely pleasant to deal with. And you will be truly impressed with Gene's expertise and demeanor. I have learned the hard way that you get what you pay for in life. This company may not be the cheapest, but if you want the job done right, then I strongly recommend that you hire them.

I've used Solutions in Aqua Service for several years, and they are the best there is. Gene really knows what he's doing, He's very professional, and I trust him implicitly.

I have to say that what happened was actually much more complicated than I have stated above and DENISE was AMAZING. If you truly want a professional and professional company Solutions in Aqua is the way to go. I CANNOT STRESS ENOUGH THAT DENISE WAS WONDERFUL. THANK YOU SO VERY VERY MUCH!!!

I needed a well inspection for the sale of our home. They accommodated my schedule and showed up on time. They did a thorough inspection and also performed the annual maintenance on the water treatment system. This system was originally installed by American Water Pro over 12 years ago and they have always serviced it with professionalism and attention to detail.

After noticing our well-water gets cloudy and has some silt incursions, we shopped around for a sediment filter. We consulted three providers, two were plumbing services and one was American Water Pro, more specialized in wells than the plumbing companies. American Water Pro offered a better filter at a lower price, backed by their superior expertise. One plumber wanted $1000 and the other $700 for filters with a less-effective micron-level of filtration. And when Gene first came out for an inspection, he spent over an hour with us, listening to our issues and educating us on things we can do largely on our own to address the issues we raised. There was no contest in the shopping research! And when we had a sudden dirty-water emergency following heavy rains, they rushed the installation and in a few hours the water went from frightfully dark to crystal clear. The installed filter system shows a high level of skill. You can tell that Gene takes pride in his work. We couldn't be happier or more impressed! How rare to get the best for less!

They are reliable and very knowledgeable. They know what they are doing. They are very trustworthy.

In a word, amazing! After many years of problems and two failed systems with another well-known water treatment company, I was fortunate to find Aqua Services on Angie's list. The professionals at Aqua Service are meticulous in their work and the difference in the quality of both the design and installation of the system is astounding. If you are in need of a water conditioning treatment in your home I highly recommend this contractor.

We can't give Solutions in Aqua Services (SAS) high enough praise. We purchased a home and the water was unfit for human consumption, we had to stay in a hotel. SAS came out immediately to look over the situation (Friday) and give us an estimate. The estimate was broken down by the different systems they recommended and a description of each so that we could choose what we wanted and know immediately the total cost. We are still waiting for an estimate from the other company. SAS saw the emergency of the situation and the following Monday, in 100 degree weather with no AC, they came to our rescue. The old water treatment equipment was located in the crawl space and had not been maintained. SAS relocated and replaced the water treatment system. The installation took two days and in the terrible heat and humidity, they maintained a very professional and friendly attitude. The installation is very neat and tidy. Everything is identified. They cleaned everything up and left the place looking better than when they arrived. Before, during and after they took the time to explain how everything works and how to maintain it. This is a very professional and friendly group that believe in their product and giving the customer the best service possible.

We were trying to solve two problems: 1. Very hard water 2. Pin hole leaks in copper pipes - the last one behind a wall that caused considerable damage before it was detected Company sent me a water testing kit and I collected and returned the sample via mail. Results showed very hard water which was also a little high in iron but a normal Ph. So the pin hole leaks were not caused by acidic water. Since the cause of the leaks could not be determined from the test, I decided to pay $59.50 to have a technician come and take a look. The copper pipe was tested to see if it was electrically charged - it was not. Inspection showed evidence of corrosion around joints. This was most likely caused by a shoddy plumbing job - not removing flux from joints. The technician advised that I probably did not any any corrosion issues inside the pipes and therefore a phosphate filter was probably not needed. I decided to get the phosphate filter anyway. The $2,000 investment might help prevent another $20,000 in damages cause by the previous leak. Seemed like a good investment to me. The major work was completed in one day. A return trip was needed to hook up the hose bibs and the phosphate filters. This took about two hours. I did have a fully functional softener system after the first visit. The technicians were very professional, arrived on time and did beautiful work (see picture). They had the hose bibs bypass the softening system (but not the sediment filter) so I was not wasting softened water when watering the lawn/garden. I love the fact that they have no sales staff and there was never any pressure to buy. The cost of the technician's visit was refunded when I purchased the system from them.