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Custom Tub & Tile Resurfacing LLC

Bathtub Restoration, Kitchen and Bath Remodeling, Ceramic Tile,

About us

Bathroom, tub, and countertop resurfacing is the ideal low-cost remodeling solution. Our remodels are typically finished within a day and our rates are far lower than that of a general contractor. Contact us today in Monrovia, Maryland, at (240) 668-4208 for extraordinary bathroom remodeling services, including tub resurfacing, tile resurfacing, tub liner removal and kitchen countertop refacing. We're now open on Saturdays, by appointment! Call us today to schedule!

Business highlights

16 years of trusted experience

Services we offer

Bathtub, Tile, Countertop, Shower Pan, & Sink Resurfacing, & Tile Regrout & Repair.

Services we don't offer

Kitchen Sink Resurfacing, Grout or Tile Replacement

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8325 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 301-325 of 325 reviews

Linda S.
04/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Professional from start to finish. Technician, Carlos, was great! Very happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Custom Tub & Tile Resurfacing LLC
[member name removed] , thank you for your review. We strive for professionalism at every level at Custom Tub and Tile, we are so happy to hear you experienced that. We hope you'll think of us for any future resurfacing needs!

Mary S.
04/2015
5.0
bathtub refinishing
  + -1 more
Ok.
Description of Work: Purchased deal to have bathroom tub reglazed for $299. Tub had rust around drain which was an additional $150 to treat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$449

Response from Custom Tub & Tile Resurfacing LLC
[Member name removed], I am pleased to hear you are satisfied with your rust repair and tub resurface! I hope you'll think of us for any future resurfacing projects!

Amanda N.
04/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Great experience with these guys. I got an Angie's List deal for bathtub refinishing in standard white for $275 (about $125-175 less than competitors). We set up an appointment at a convenient time. They gave me a window, and I told them that I really needed to make a work meeting toward the end of that window. Their guy, Carlos, showed up 20 minutes early, at 7:40 a.m. That NEVER happens. I really appreciated his conscientiousness to help me get out the door. He was as nice as he could be, and when I came home, my tub looked terrific. He did the work on Friday morning, and I left town and came back on Sunday afternoon, so there was no issue with the fumes at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Custom Tub & Tile Resurfacing LLC
(removed member name), thank you so much for your positive feedback! We strive to make the resurfacing process as easy as possible for our customers and I am so glad Carlos made you feel at ease. Enjoy your new tub!

Mark R.
04/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Custom Tub & Tile re-finished by tub after stripping the previous paint. Also added a new drain. I was pleased with the service and would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Custom Tub & Tile Resurfacing LLC
(removed member name), thank you for taking the time to review your experience with our company. It was a pleasure working with you on your resurfacing project and we hope you'll think of us the next time you need something resurfaced!

Charlotte M.
04/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Custom Tub and Tile resurfaced our bathtub. The technician was thorough, professional, and did an excellent job. The tub looks brand new, and we are very pleased with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Custom Tub & Tile Resurfacing LLC
[Member Name Removed], I am so pleased to read that you are enjoying your new tub! Resurfacing can take years off of an old tub and we are glad you got to experience that transformation!

Winifred Q.
04/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: The gentleman had to prep the tub first and then apply the substance. He was nice and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Custom Tub & Tile Resurfacing LLC
[Member name removed], thank you for noticing how thorough our technicians are! We strive to provide the most professional service in bathtub resurfacing and prepping is just part of our process :)

Patricia L B.
04/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Recalled and refinished the tub. Looks brand new but a horrible smell for hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Custom Tub & Tile Resurfacing LLC
[member name removed], thank you so much for you review but most importantly your business. I apologize that you were dissatisfied with the resurfacing odor, we try to be as upfront about our process over the phone during scheduling so you know what to expect :) If we can assist you in anyway please do not hesitate to reach back out to us!

Paula H.
04/2015
5.0
bathtub refinishing
  + -1 more
Great job!
Description of Work: Resurface our bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Custom Tub & Tile Resurfacing LLC
[Member Name], I am so glad to hear you are loving the look of your new bathroom! If we can help you further please do not hesitate to reach out!

lorenzo R.
04/2015
5.0
bathtub refinishing
  + -1 more
Seemless
Description of Work: clean, remove cauling, refinish tub, re-caulk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Custom Tub & Tile Resurfacing LLC
Thank you for your business! We are glad to hear you are loving the seamless look of your new bathtub!

cascelia S.
04/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: The provider refinished a bath tub. I was very pleased with the service. The provider was on time, professional and courteous. A potentially messy job was done efficiently and effectively with no residue remaining. Even the odor left behind that had been anticipated was not too distracting, and it dissipated in a relatively short period of time. |One suggestion that I would give to the company is that they let their customers know, especially if the tub is relatively old tub, that some of the hardware may need to be replaced after the job is performed. The spout that came off was not anticipated, however, I don't think it could have been avoided. But, I as a customer, would like to know that is a possibility before the job is performed. Other than that, the service was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Custom Tub & Tile Resurfacing LLC
[member name removed], thank you so much for your review! We are so glad to hear you were impressed with our process, we try to make the experience as easy as possible for our customers. And thank you for your suggestion regarding the old hardware! Enjoy your new tub :)

Badiya S.
04/2015
3.0
bathtub refinishing
  + -1 more
unknown
Description of Work: I was dissatisfied about having to leave my credit card on file with them. The text in the fine print was very vague and did not convey that I would have to agree to giving them a card, and I was not sure about the $75 cancellation fee. If I cancelled the deal, I would have already been out $275.
Rating CategoryRating out of 5

Response from Custom Tub & Tile Resurfacing LLC
[member name removed], thank you for your feedback. I can understand the unease of releasing your payment information for our cancellation policy and we aim to be as upfront about our policies from the get-go. Please let me know if we can assist you in away way and we hope you'll think of us for your futures resurfacing needs!

JoLynne Thomas H.
03/2015
1.0
bathtub refinishing
  + -1 more
unknown
Description of Work: They wanted a credit card number to hold in case I canceled! I had already paid via PayPal. Why would I cancel?!! The company seemed dishonest from the start after I had made the deal and paid for it. Very bad business deal. Also they start off telling you how much you will owe that's not included if they have to strip the tub. Not good for wonderful Angie List! :(
Rating CategoryRating out of 5

Response from Custom Tub & Tile Resurfacing LLC
I apologize that you were unsatisfied with our scheduling process. We try to make the fine print as clear a possible over the phone, which includes our strip fee as well as our 48 hr cancellation policy, which is why we require the credit card number on file. I can understand your trepidation with giving up your payment information for something that was paid for, but it is a company policy. I'm sorry that we couldn't help you with your resurfacing project and wish you the best of luck in the future.

Kenneth V.
03/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: The tub resurface was done expertly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Custom Tub & Tile Resurfacing LLC
Thank you so much for taking the time to write us a review. We're pleased to hear that we provided great service to you!

Mary B.
02/2015
5.0
bathtub refinishing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Custom Tub & Tile Resurfacing LLC
Thank you for the review, (member name). We hope we can help you with any resurfacing projects you have in the future!

Catherine S.
02/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Custom refinished a standard tub and the tile surround. Carlos showed up exactly when promised and did a fantastic job. Well worth it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Custom Tub & Tile Resurfacing LLC
[member name removed], we are pleased that you like the finished product! Thank you for taking the time to leave such positive feedback, we appreciate it!

Michael B.
02/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Refinished shower tub and all tile. Great results and professional service. WARNING: They do warn you in advance of the smell and required air circulation. If you have an enclosed bathroom without a window or venting I would not recommend this system, especially if you are sensitive to solvent odor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from Custom Tub & Tile Resurfacing LLC
We are pleased you are enjoying our work, we apologize for any inconvenience the resurfacing odor might have caused and hope you'll consider us for any resurfacing projects in the future!

Steve S.
01/2015
5.0
bathtub refinishing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Custom Tub & Tile Resurfacing LLC
Thank You for taking the time to review us Steve!

Katina T.
12/2014
4.0
bathtub refinishing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Custom Tub & Tile Resurfacing LLC
Thank You for your review [member name removed] we here at Custom Tub and Tile appreciate it and hope to work with you again in the future!

teresa W.
11/2014
5.0
bathtub refinishing
  + -1 more
great job.
Description of Work: reglaze bath-tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$375

Response from Custom Tub & Tile Resurfacing LLC
We here at Custom Tub and Tile appreciate your feedback, [member name removed]! We hope you are enjoying your tub, contact us for anymore of your resurfacing needs!

Marilyn M.
10/2014
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: They refinished an old bathroom tub and renewed the plumbing. It went well, though a piece of plumbing broke in the process and they sent a plumber a few days later to repair it and replace the drain and overflow. That was a separate charge which I did not anticipate before the job started. All in all, it was a good deal and the tub looks very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Custom Tub & Tile Resurfacing LLC
(member name removed), Thank you for your feedback! We here at Custom Tub and Tile are pleased to know you are satisfied with your tub as well as your overall experience.

Richard F.
10/2014
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: The technician was on time and perform the resurfacing very well and left the area clean at the end of the work. Excellent service and finished product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Custom Tub & Tile Resurfacing LLC
We here at Custom Tub and Tile make it our mission to provide each client with an excellent experience from the time they make the appointment to completion of the job. We are happy to have executed our mission to a tee with you! Thanks for your business Richard!

Linda N.
10/2014
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Custom Tub and Tile did a tub refinishing job, and it looks fantastic. The white coating really brightens up the bathroom. | |Overall, they were very professional. There was a slight mix up with the scheduling, but they were courteous in making sure it was re-scheduled on the appropriate date.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Custom Tub & Tile Resurfacing LLC
[member name removed], Thank you for your feedback! We appreciate your understanding and apologize again for the schedule mix-up. Thank you again for choosing Custom Tub & Tile!

William F.
10/2014
5.0
bathtub refinishing
  + -1 more
unknown

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Response from Custom Tub & Tile Resurfacing LLC
Thank you for your rating [member name removed]. Custom Tub and Tile appreciates your business and support!

Paul J.
10/2014
4.0
bathtub refinishing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Custom Tub & Tile Resurfacing LLC
Thank You for your feedback [member name removed]! We here at Custom Tub and Tile appreciate your business!

Will L.
10/2014
5.0
bathtub refinishing
  + -1 more
Great Work!
Description of Work: Tub refin

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

Response from Custom Tub & Tile Resurfacing LLC
We are delighted you are pleased with your final product (Removed Member Name), Thank You for taking the time out to review us here at Custom Tub and Tile it is appreciated!

Contact information

1890 N Market St Ste 100, Frederick, MD 21701

http://www.customtubandtile.net/current-discounts

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
Home Improvement License number 102757
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
05/15/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Bathtub Restoration,
Kitchen and Bath Remodeling,
Ceramic Tile,
Interior Painting,
Countertops and Backsplashes

FAQ

Custom Tub & Tile Resurfacing LLC is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Custom Tub & Tile Resurfacing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Custom Tub & Tile Resurfacing LLC offers free project estimates.
Yes, Custom Tub & Tile Resurfacing LLC offers eco-friendly accreditations.
No, Custom Tub & Tile Resurfacing LLC does not offer a senior discount.
No, Custom Tub & Tile Resurfacing LLC does not offer emergency services.
Yes, Custom Tub & Tile Resurfacing LLC offers warranties.
Custom Tub & Tile Resurfacing LLC offers the following services: Bathtub, Tile, Countertop, Shower Pan, & Sink Resurfacing, & Tile Regrout & Repair.
Kitchen Sink Resurfacing, Grout or Tile Replacement

Contact information

1890 N Market St Ste 100, Frederick, MD 21701

http://www.customtubandtile.net/current-discounts

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM