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Custom Tub & Tile Resurfacing LLC

Bathtub Restoration, Kitchen and Bath Remodeling, Ceramic Tile,

About us

Bathroom, tub, and countertop resurfacing is the ideal low-cost remodeling solution. Our remodels are typically finished within a day and our rates are far lower than that of a general contractor. Contact us today in Monrovia, Maryland, at (240) 668-4208 for extraordinary bathroom remodeling services, including tub resurfacing, tile resurfacing, tub liner removal and kitchen countertop refacing. We're now open on Saturdays, by appointment! Call us today to schedule!

Business highlights

16 years of trusted experience

Services we offer

Bathtub, Tile, Countertop, Shower Pan, & Sink Resurfacing, & Tile Regrout & Repair.

Services we don't offer

Kitchen Sink Resurfacing, Grout or Tile Replacement

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8325 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 325 reviews

Sarah O.
10/2015
5.0
bathtub refinishing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$299

Response from Custom Tub & Tile Resurfacing LLC
Thank you for your review :)

Glen F.
09/2015
5.0
bathtub refinishing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$299

Randall S.
09/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Not sure of the exact price or date, but it was a "big deal" special to refinish a bathtub. The work looks great and is holding up well. Had a couple rust spots in the tub that required some extra work, but I can't even tell the spots were there now. Great job, would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Custom Tub & Tile Resurfacing LLC
Thank you for sharing your Custom Tub & Tile experience. We are so happy to hear you are loving the look of the newly resurfaced bathtub :)

Richard F.
09/2015
5.0
bathtub refinishing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Custom Tub & Tile Resurfacing LLC
Thanks for your review! If we can assist you further please do not hesitate to reach out :)

Jeremy H.
09/2015
3.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Needed a divot leveled in the upstairs bathtub along with a standard refinishing. The refinishing came out nicely, but the employee failed to level the divot (even after having a conversation with him moments before beginning his work). After I communicated that the divot was never leveled and that water was still pooling in that spot, the company insisted a tech be given the opportunity to fix the problem or they would not honor the 5 year warranty. On the second visit, the tech gave an initial estimate of 90 minutes of service time. 4 hours later, I'm left cleaning up debris and scraping white paint spray off of my black floor tiles. Job Complete but not in a satisfactory manner.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$515

Response from Custom Tub & Tile Resurfacing LLC
Thank you for taking the time to tell us about your Custom Tub & Tile experience. I am sorry to hear that the workmanship did not meet your standards the first time around, and I apologize for the inconvenience of having us come back to your home in order to correctly level the tub. After three attempts to schedule you for the touch up I am happy to hear your surface is satisfactory. If we can assist you further please do not hesitate to reach out to our office.

Marcia H.
09/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Their customer service was first rate, and Carlos did a wonderful job! The tub looked brand-new when he finished! It cost more than anticipated due to the rust repair and replacement of hardware that was needed, but the fact that the tub looked so good helped take the sting out of the additional cost. I have already recommended them to friends.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Custom Tub & Tile Resurfacing LLC
Thank you so much for taking the time to tell us about your Custom Tub & Tile experience! We are happy to hear you are loving the look of your newly resurfaced bathtub. We also appreciate your recommendation of our services to your friends :) If we can assist you further please do not hesitate to call our office!

Suzanne P.
09/2015
5.0
bathtub refinishing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Response from Custom Tub & Tile Resurfacing LLC
Thank you for your review, we appreciate your business and your feedback!

Katina B.
08/2015
4.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Refinish a bathtub

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Custom Tub & Tile Resurfacing LLC
Thank you for your feedback, we appreciate you taking the time to rate your experience.

Judith L.
07/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: They resurfaced a bathtub and regrouted around it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Custom Tub & Tile Resurfacing LLC
( members name removed), thank you for taking the time to leave us a review! We appreciate your business and if we can help you in the future please do not hesitate to reach out :)

Susanne W.
07/2015
4.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Refininishing bathtub |They damaged some of the tiles with the ventilator

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Custom Tub & Tile Resurfacing LLC
[removed member name], thanks for taking the time to leave us a review. I apologize that our ventilation system damaged some of your tiles. We would like to rectify the situation, so I sent you an email to see if there is anything we can do. We appreciate your business & please let us know if we can assist you further.

Yolonda W.
06/2015
5.0
bathtub refinishing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Custom Tub & Tile Resurfacing LLC
We are happy to hear you are enjoying the look and feel of your newly resurfaced bathtub! We hope you'll think of us for any future resurfacing needs you may have :)

Daniele B.
06/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Resurfaced my bath tub, excellent job, clean and quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Custom Tub & Tile Resurfacing LLC
[Member name removed], thank your for your review. I am happy to hear your service went as planned, if we can help you further please do not hesitate to reach out.

Nathan A.
06/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: They refinished an open ended tub using a promotion deal they were running. The tech, Carlos, came right on time, was very informative and got right to work. He was polite and asked me small details as to what my preferences were. He worked around the other contractors I had in the house and explained the care/warranty information fully before he left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Custom Tub & Tile Resurfacing LLC
(removed member name), I am glad our technician was so accommodating and communicated the terms of our warranty to you. We aim to be as open about our service as possible. We hope you're enjoying the look/feel of your newly resurfaced tub & we hope you'll think of us for any future resurfacing projects you may have :)

Donna P.
06/2015
5.0
bathtub refinishing
  + -1 more
It went great.
Description of Work: Tub reglazing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Custom Tub & Tile Resurfacing LLC
[Member name removed], I am so glad you are pleased with our process from start to finish! If we can assist you further please do not hesitate to reach out.

Monica A.
06/2015
4.0
bathtub refinishing
  + -1 more
unknown
Description of Work: I was very pleased with the overall service and with technician that completed the resurfacing. The scheduling was inaccurate which had me waiting the entire day for the project to be started. Unfortunately, I could not reschedule because I waited almost a month for an appointment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$325

Response from Custom Tub & Tile Resurfacing LLC
[Member Name Removed], I apologize that you waited all day to have your bathtub resurfaced, that is not the Custom Tub and Tile way. I am glad to hear that other than the late arrival time you are enjoying your tub. Please let us know if we can help you in the future.

LYNETTE P.
06/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Strip and resurface bathtub. Technician came as scheduled and he was very professional and knowledgeable. |Bathtub looks brand new!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$424

Response from Custom Tub & Tile Resurfacing LLC
[member name removed], I am so happy to hear you liked our technician! Your experience is what we aim for so we are glad to hear of your experience. We hope you'll think of us for any future resurfacing projects!

Michael M.
06/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Reglazed tub for 299.00 which I purchased thru Angie's List and,also did sink for 200.00. Recommend highly!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$499

Response from Custom Tub & Tile Resurfacing LLC
[member's name removed] thank you for your review and your business :) We greatly appreciate your feedback and I'm so happy to hear you are loving the look and feel of your newly resurfacing bathtub

John J.
06/2015
5.0
bathtub refinishing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Custom Tub & Tile Resurfacing LLC
Thanks for your review, [Member Name Removed]. I hope you're enjoying your new bathtub, if we can assist you any further please do not hesitate to give us a call!

Tanya L M.
06/2015
5.0
bathtub refinishing
  + -1 more
.
Description of Work: Made my blue tub into a white one. Cleaned up beautifully after; did a fine job of sealing off the bathroom to keep fumes isolated. Mannerly punctual workman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Custom Tub & Tile Resurfacing LLC
Thank you for your review!

Gassim C.
05/2015
5.0
bathtub refinishing
  + -1 more
.
Description of Work: The deal did not cover what we need and we have requested a refund from Angie's List. The company was very responsive and professional in answering our questions.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Custom Tub & Tile Resurfacing LLC
[member's name removed], even though we were unable to help you with your resurfacing project this time we appreciate your feedback. We hope you'll think of us for any future resurfacing needs you may have.

Laura B.
05/2015
2.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Called to schedule appt after I purchased an Angie's List Deal for tub resurface for $299. Told them my tub was not installed and was sitting on covered porch. They told me they don't refinish tubs that aren't installed. I told them I would be happy to install it and call them back, but that it will be a lot harder for them to to the job because the bathroom is small and tub will be installed close to wall. They put me on hold, came back and said they could refinish it on the porch if the weather was good otherwise they'd have to reschedule. Or they could charge me $100 to pick up/deliver. Why so much hassle? Covered porch. Anyway-- just a lot of putting on hold, transferring after giving info only to be told, "how can I help you" and then told they don't do uninstalled tubs and then told they do. Refund please.
Rating CategoryRating out of 5

Meredith J.
05/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: They were very responsive, easy to work with and neat in performing the work. The end result is fantastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Custom Tub & Tile Resurfacing LLC
[member name removed], I am happy to hear you are enjoying your new bathroom! We hope you'll think of us for any future resurfacing projects!

William L.
05/2015
5.0
bathtub refinishing
  + -1 more
Looks amazing
Description of Work: Bathtub refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Custom Tub & Tile Resurfacing LLC
[Removed Member Name], thank you for your feedback! I am happy to hear your new tub looks "amazing"! The end result as well as your overall experience is important to us :)

Merry W.
05/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: resurfaced tub. All went well: punctual, professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Custom Tub & Tile Resurfacing LLC
[member name removed] I am so glad to hear you thought our technician was punctual and professional! We strive for professionalism at every level and your review confirms that. Thank you!

Stacy G.
05/2015
5.0
bathtub refinishing
  + -1 more
unknown
Description of Work: Refinish tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Custom Tub & Tile Resurfacing LLC
[Member name removed], thanks for your business! If we can assist you any further please do not hesitate to reach out to our office :)

Contact information

1890 N Market St Ste 100, Frederick, MD 21701

http://www.customtubandtile.net/current-discounts

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
Home Improvement License number 102757
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
05/15/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Bathtub Restoration,
Kitchen and Bath Remodeling,
Ceramic Tile,
Interior Painting,
Countertops and Backsplashes

FAQ

Custom Tub & Tile Resurfacing LLC is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Custom Tub & Tile Resurfacing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Custom Tub & Tile Resurfacing LLC offers free project estimates.
Yes, Custom Tub & Tile Resurfacing LLC offers eco-friendly accreditations.
No, Custom Tub & Tile Resurfacing LLC does not offer a senior discount.
No, Custom Tub & Tile Resurfacing LLC does not offer emergency services.
Yes, Custom Tub & Tile Resurfacing LLC offers warranties.
Custom Tub & Tile Resurfacing LLC offers the following services: Bathtub, Tile, Countertop, Shower Pan, & Sink Resurfacing, & Tile Regrout & Repair.
Kitchen Sink Resurfacing, Grout or Tile Replacement

Contact information

1890 N Market St Ste 100, Frederick, MD 21701

http://www.customtubandtile.net/current-discounts

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM