When it comes to indoor comfort, you and your family deserve only the best. But you also want a quality heating and air conditioning system that provides value as well as comfort. This is where Dicks Air Conditioning and Heating LLC comes in. We're proud of our years of service in Ft Washington, providing residential and commercial customers alike with complete sales, service, and installation of high quality heating and air conditioning systems from Carrier. Our full service mechanical technicians are on the job quickly, thanks to our fleet of radio-dispatched trucks. And at Dicks Air Conditioning and Heating LLC, we repair all makes and models. Be sure to ask your Dicks Air Conditioning and Heating LLC representative about the availability of financing which can help you make your dream of year round comfort come true. State of Maryland HVAC license #7496.
Description of Work: They worked on the outdoor air compressor.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Response from Dicks Air Conditioning & Heating
Mrs. [Member Name Removed], I would appreciate if you could email me directly to let me know what we could have done to get an A rating!! Our goal is to make sure all customers are completely satisfied with our company.
Andrea M.
05/2017
4.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dicks Air Conditioning & Heating
I would appreciate if you could email me directly or call the office to let me know what we could have done to get an overall A rating!! Our goal is to make sure all customers are completely satisfied with our company.
Adena B.
05/2017
5.0
generator service
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
John F.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great. Went really great.
Description of Work: Clean furnace to fix heat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
christy S.
05/2011
5.0
heating & air conditioning/hvac
+ -1 more
The service was fast and professional. I would absolutely recommend Dick's.
Description of Work: Basically my house was not cooling as it should even with the thermostat set to 69 degrees. It constantly read 80 degrees and it was 90 degrees this week, awful!!! I called Dick's after hours and got their call center which relayed my request for service to the company the next morning. I wasn't expecting service until Friday sometime but they were avail the next MORNING!!!! Awesome!!!! Anyway, the receptionist called 15 min prior to the tech's arrival to let me know the name and time. The technician came in and got to work. He replaced a "broken fan" (forgot the technical name), repaired a leak and added freon. He also changed my filter and gave me great advice about maintaining our system. Unlike the other technician from another company, he saw that there was a leak and recommended a new system. The Dick's tech said our system was fairly new but needed some patch work that should last for a while. I was very pleased.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Berry H.
01/2011
5.0
heating & air conditioning/hvac
+ -1 more
Dick's is very responsive and the price is right. I use them because they are in my town and don't regret it one bit. Very professional. Fixed the upstairs heat pump, capacitor issue. Then some time later the frozen main unit A/C and gas heat unit. They found out the unit was under warranty and they processed the warranty. Totally unexpected. I'm gonna be calling them next for a whole house humidifier.
Description of Work: Upstairs Heat Pump not cooling. Main Floor A/C & Heat frozen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Susan W.
10/2010
5.0
fireplaces, gas logs, heating & air conditioning/hvac
+ 1 more
The serviceman from Dick's Heating & Air arrived promptly. He went about the checkups and responded to all question that I had. This is a new house, so the heat pump system needed little work at this time. Most of the work was on my gas fireplace this time around. The service provider notified me that when my fireplace was installed they failed to included the ember material. He told me that this would provide me with a more realistic and much nicer fire. He said that he would order the ember material and come back and put in in the fireplace. He cleaned the fireplace glass and corrected anything that needed fixing from the initial install. Note: The initial install was not by Dick's Heating & Air.
Description of Work: The total cost represents the gas fireplace checkup ($110) plus a 1-year maintenance contract (2 check ups - $135 total) on my heat pump system. Dick's Heating & Air did a service check on my heat pump system. In addition, they did the yearly check on my gas fireplace. I have had maintenance contracts for many years. I thought the price charged by Dick's Heating and Air was extremely reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
RETHA H.
10/2010
5.0
heating & air conditioning/hvac
+ -1 more
I have new tenants there, and I'm sure the previous tenants never serviced the unit. Dick's took the info, contacted the tenant to arrange a convenient time, did the work, and sent an invoice and report of the work. When you are taking care of things long distance, you never, ever know what to expect. Glad they were professional and true to their word and not try to take advantage of a situation.
Description of Work: I called Dick's to provide pre-season service to my Maryland house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Dicks Air Conditioning & Heating
I remember speaking with you!! Thanks so much for the kind words and please call us if you need anything!!
Walter L.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
Superb! I am a very critical person on home repair service especially. I view them as thieves for the most part..... This was my first experience using Angie's List and things worked out better than expected and Dick ACH should be the standard for all ACH vendors to reach. - I called - They asked the proper initial questions - They arranged a time to service - The tachnician came out on time - Gave an analysis true and factual to the sistuation - Made the proper technical resolution - Charged for service render within company standards. When one starts a business in this field : Honest and Professional Service is all we the customer ask. I WILL ADVISE MY FRIENDS AND FAMILY TO USE DICK's Air Conditioning and Heating.
Description of Work: No cold air was blowing from the unit. The technician found that our filter was clogged with drywall dust (we are finishing our basement) and possible freeon issues. He ran a check of the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81
Valerie G.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
Great--they corrected the work of another company
Description of Work: repairing the AC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Marlene E.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
D**** made an appointment the same day I called, called me before the tech, Gerald, arrived. Gerald was extremely nice and very professional. He wasted no time diagnosing the problem, explaining the cost and problem fix. He had the part with him, replaced the capacitor, checked to make sure everything was working properly and made sure I was satisfied with the service call! I definitely will keep them for my HVAC related problems! There is nothing I could add as an improvement!
Description of Work: Diagnosed my problem, replaced the starter capacitor on the heat pump, checked the Freon level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$231
Dalyn D.
06/2010
5.0
heating & air conditioning/hvac
+ -1 more
Having just bought a used (10 years old) home and having used Dick's before, I wanted an overall check of the dual zone heating/AC system. Dick's scheduled the appt and Gerald (the tech) arrived on time. He did a thorough check and answered all of our questions. He found that one AC unit was 2 lbs low on freon and he serviced. Very happy with the experience. I will continue to use Dick's in the future because they are professional, honest and trustworthy.
Description of Work: Overall check of dual zone HVAC system to include attic and basement inside units and two outside heat pump units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Response from Dicks Air Conditioning & Heating
Member, Thank you for taking the time to give us the good feedback!! We love to hear that we are professional, honest and trustworthy!! If you ever need anything please give us a ring at any time!! Take Care, Crissy
Patricia W.
06/2010
5.0
heating & air conditioning/hvac
+ -1 more
I was expecting to have to spend $$$ money for a new A/C but when the technician came out he check my system and assured me that it was fine and just needed to be unclogged, what a relief.
Description of Work: Cleaned A/C clog
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Dicks Air Conditioning & Heating
Glad we came out and gave you the good news!! If you need anything please let us know!! Thanks, Crissy
Dalyn D.
02/2010
5.0
heating & air conditioning/hvac
+ -1 more
They were great. Use the coupon in the phone book.
Description of Work: Based on Angie's list reviews, I called Dick's to schedule an appt for someone to look at my heat pump. They scheduled and were on time. The technician's name was Gerald and through our discussion and his troubleshooting, he determined that the fan motor was going bad (because the fan would speed up and slow down when operating) as well as the capacitor. He stated they did not have the part, but since the heat pump was only 2.5 years old, it should be under warranty and cost me $0 for parts. They were not the originally installers of the heat pump, so that made me feel good. Gerald had his office order the parts and within a week, the parts arrived from the manufacturer. Dick's office called me to let me know the parts had arrived and to schedule a date/time for install. I scheduled and they arrived on time and installed. Total bill was $80 for each service call ($160) and they honored the coupon in the phone book. Very knowledgable and professional staff. Dick's is my heating and AC guys from here on out. They were great!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
BONNIE B.
08/2009
5.0
heating & air conditioning/hvac
+ -1 more
The three technicians that came to my home, as well as the office staff were professional and courteous. They patiently explained problem and solution both times. I'm not sure whether the costs were in line, however I did get a couple of phone quotes that were higher than Dick's. I chose Dick's because of their name recognition and location in my neighborhood, Fort Washington, MD. I will be using them for twice a year maintenance from this day forward and have already clipped their discount coupon for Fall maintenance. The really nice touch was the genuine handwriiten Thank You card signed by the owner of Dick's. It made me feel like they really appreciated my business. How could you not do business with a company like Dick's?
Description of Work: I called Dick's after determining an air conditioning and heating company was needed to analyze why my air conditioning had stopped working. They sent a technician the next day, who explained that I needed a coil for the air handler of my a/c unit. I paid for the leak test $20.00 and the service visit $90.00. Dick's called the next day with price of coil and stated it would take a week to receive the part from Rheem supplier. A week later the coil was installed at a cost of $923.00. Exactly a month later, again a/c not working. I called that evening, and left a "after- close- of- business" message. Dick's returned my call the next day and sent technician within a couple of hours. It was determined by technician that I needed a new control board for the furnace and I paid $90.00 for the service call. The next day, Dick's called to say they had the control board and would send technician to install same day. So that day, technician installed the control board and I paid $470.00.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,593
Leah F.
11/2008
5.0
heating & air conditioning/hvac
+ -1 more
The unit I had was old and the compressor died, I had no heat or AC. I called Dicks they came out and provided an estimate good for 30 days. I shopped around and compared prices and their prices were very reasonable. I called a few days later and made an appointment for installation. The installers arrived on time and finished before scheduled time. They left my home clean and removed old equipment. They showed us how to use the new thermostat and left necessary instructions. I would use this company again.
Description of Work: Removed and replace AC/Heating Unit (inside, outside, lines and thermostat).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Ricky M.
06/2008
5.0
heating & air conditioning/hvac
+ -1 more
Found minor problem with the AC and fixed it. Charged me fairly. Very courteous on the phone and professional at my home. Even at the height of AC problems in the Summer, they arrived in 2 days when the big guys (Sears) told me the earliest they could arrive was 2-weeks. I would definitely recommend DICKS AIR CONDITIONING & HEATING. By the way, for those in the Clinton/Ft. Washington area, Angie's list was not accurate in stating that DICK'S AC & Heating would not service my area. I recommend calling to verify service in your area. (301) 248-6000
Description of Work: Upstairs Air Conditioner unit stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Akenji N.
05/2008
5.0
heating & air conditioning/hvac
+ -1 more
They were on time to do the work. They were personable. They were courteous and kind. They gave us some extra advice. I would use them again. I would say the price was fair. They were responsive.
Description of Work: They came to my building and fixed my air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
SCARLETT C.
10/2007
5.0
heating & air conditioning/hvac
+ -1 more
I would recommend them to other members. They did an excellent job with installation and it works great. It is a Carrier System- Infinity, which I received a $1000 rebate (July, 2007). I got three different estimates and Dick's was very competitive with other companies.
Description of Work: They put a new sump pump and heating and A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Dicks Air Conditioning & Heating
THANK YOU FOR YOUR KIND WORDS. IT IS CUSTOMERS LIKE YOU WITH THE POSITIVE FEEDBACK THAT KEEPS US GOING. IF THERE IS ANYTHING WE CAN DO FOR YOU IN THE FUTURE PLEASE CONTACT OUR OFFICE.
ROGER H.
09/2007
5.0
heating & air conditioning/hvac
+ -1 more
It was a cool experience, and I mean a good cool feeling that they gave us. I liked their prices and their quality of work. I have no complaints about the work they did. I am totally satisfied with their services and I will be keeping them around a lot longer.
Description of Work: I had them put in a brand new air conditioner and a brand new furnace within my 1800 square foot home. They removed both of the old ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Response from Dicks Air Conditioning & Heating
MEMBER, THANK YOU VERY MUCH FOR THE POSITIVE FEED BACK. IT IS HELPFUL FOR US TO KNOW HOW WE ARE KEEPING OUR CUSTOMER'S HAPPY. THE INSTALLERS THAT WERE AT YOUR HOME FOR THE INSTALLATION WILL RECEIVE AN ADDITIONAL BONUS FOR YOU KIND WORDS. IF THERE IS ANYTHING THAT WE MAY BE ABLE TO DO FOR YOU, PLEASE LET US KNOW. THANK YOU FOR YOUR BUSINESS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Fireplaces,
Air Duct Cleaning,
Generator,
Gas Logs,
Natural Gas Lines
FAQ
Dicks Air Conditioning & Heating is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 3:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 7:00 PM
Dicks Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Dicks Air Conditioning & Heating does not offer free project estimates.
No, Dicks Air Conditioning & Heating does not offer eco-friendly accreditations.
No, Dicks Air Conditioning & Heating does not offer a senior discount.
Yes, Dicks Air Conditioning & Heating offers emergency services.
Yes, Dicks Air Conditioning & Heating offers warranties.
Dicks Air Conditioning & Heating offers the following services: Heating & A/C service, installation, repair & replacement