City Renovations & Remodeling LLC

They were happy to refund the $444 and advised how to go about it.

I had a leaky kitchen faucet and purchased a $119 coupon for $200 of plumbing services. The owner came out and looked at the leak and said the previous plumber had done a shotty job and now I had a mold infestation but not to worry he could remediate it for $2,500. I called him and asked for the estimate to fix the leak. He suggested that I have my previous plumber fix it and that I should consider him for mold remediation and remodeling. Afterall, he is a remodeler. Studpid me didn't look at his profie before to see that he was not a specialized plumber but in fact a remodeler. And he is not a mold remediation specialiist either. But, he was very good in scarring me. Once again, I explained that I wanted to know how much it would cost to fix the leak. He then sent his plumber out and plumber found another cause for the leak that had nothing to do with the previous plumber's work but an interior busted copper pipe. I called a REAL mold remediation company to come look at the situation. They said that the mold was mild and not really bad and my insurance company could cover it. After a few emails and telephone calls, I never got an estimate to fix the leak. But, you know. I'm out $119. I called my old contractor back to look at the problem and to get me a quote and I'll go from there. Maybe I should stick with the contractors I know... (?)

City Renovations provided outstanding, professional, high quality services. They were on-time and on-budge. We were so impressed that we will continue to use them for all of our work.

I contacted Mike Wiggins around noon and he asked that I call him back around 8pm. I explained the problem to him about my shower leaking, he immediately jumped into the price on Angie's List would not apply because the part (shower diverter) would be $375 for the part alone, so the $119 special would not work and after Angie got her piece, he would get even less. I checked and the part is no where near that price. Mike showed up on time, we looked at the shower (of which he NEVER turned on) and proceeded to tell me how and why i was having a leak because my builder did not add the proper ventilation and did not add durock and how he would have to tear out my bathroom shower wall and that is would cost me $1660 for all that needed to be done. I had another estimate from a service on Angie's List and they came out right after Mike. The estimate was $325. There was a pin sized whole in the shower hose which was shooting water directly on the wall that Mike said needed to be torn out. They cut out the damaged parts, I replaced my shower head, they replastered and I was good as new. FYI - Mike told me about another client who also had a leak and how he would need to demolition her wall also - sounds like a pattern forming. Mike's estimate was to demo and rebuild wall around shower wall. Apply durock base and a laminate cover for smoothness. Prime and Paint shower area, site work-optional (apply membrane between durock & laminate layer of sheetrock. And all it cost was a new shower head and a little plaster.

We located this company by searching on Angie's list. Michael gave us a time window of two hours, and arrived at the appropriate time. He explained exactly what he was doing so that we would be able to perform the job ourselves if the problem occurred in another faucet. We were missing some tubing, so he went to the store and purchased the necessary materials. He was very efficient and accomplished the work quickly. He also left us a tool in case anything had to be done to the faucet later, and he labeled it and taped it under the kitchen sink where we could find it again. We would definitely recommend him and intend to get an estimate from him on a job involving drywalling and insulating a beamed ceiling later this year.

While his price was higher than other contractors, his work was exceptional and he was pleasant to deal with. I feel that I could have had the work done cheaper, but it was worth paying more for the piece of mind of knowing I had a reliable contractor. I would definitely use Mike Wiggs again.

Mike and the team from City Renovations were truly amazing! Once Mike was told of the leak, he dropped everything and came right over. He quickly found the cause of the leak, stopped it, and worked with the water mitigation team to ensure the house was going to be dry prior to any other work that was needed. He actually ended up supervising the water mitigation team my insurance company sent to the house and suggested ways they could prevent more damage and save an entire day waiting for the wood in the floor, ceiling, and walls to dry. Once dry, his team expertly match the hardwood floor and discovered some shortcuts the previous renovators had taken once they removed our standing cabinets in the kitchen. They also discovered black mold on the walls behind the cabinets. Once the mold was discovered, the City Renovation team covered the entire wall to prevent the spread of spores. My insurance company came out to inspect the mold and, once again, Mike and his team led the way on how to best remove the molded wall and inspect further to ensure it wasn't spread in other areas. I was concerned about the noise, timing, and dust from the project - not only did my wife and I have an anniversary in 10 days, we also had a newborn. The team at City Renovations walked us through the entire process, they were at the house at the crack of dawn every day and worked on Saturdays too to undertake a large job in such a short time. Mike made many suggestions on ways to improve upon our home. Everything from braided tubes that automatically shut-off to prevent future flood damage, to better lighting and shelving ideas in the basement were suggested and our house is better than ever. Not only did the team work non-stop, they were friendly, professional, and completed the job on time. I will always keep City Renovations number on my speed dial and recommend Mike and the rest of the team, without any hesitation. They are truly the best - even though it was our first time meeting Mike it was like meeting family!!

Very good work and very professional! No complaints at all!

I have a basement apartment in my house and needed to get it set-up and ready for the next tenant. I originally sent them en e-mail with a list of the work I needed to get done. I did not get a response to the first, second or third email sent, so I called them personally. I finally got them to come out and when I advised the gentleman I had purchased two deals from Angie’s List he was appalled and I got the impression that he did not want to do the work at all. He was nasty, combative and unpleasantly rude. Made it sound as though my business was not worth the money or his time. It was a terrible first impression and he was unhappy that I had purchased a coupon and tried to redeem it. He did not appreciate my business as did not even attempt to retain me as a customer and I told him I would rather find someone else to do the work.

I went to do a simple replacement of the washer on the hot water tap for our 2nd bathroom. I shut off the water at the water and went to work. When we turned the shut-off valve back-on it started to leak. It continued to leak in any position so we had to shut off the water at the meter as well. He got a plumber out to me same day. The B for responsiveness and professionalism is for after the fact related to billing. I had paid for an Angie's deal for a discount price on the plumbing. The work required more time than the deal covered so I owed some additional cost, but it took a week and several emails back and forth to get the cost correct. A few weeks later I received a follow-up that I owed a balance and it took a bit more correspondence to sort out.

Mike and his team were efficient from the start to the end of the job. The work was performed over 3 days. Very satisfied with the end result and I would certainly recommend them.

We had an area of ceiling replaced after water damage from bathroom above. We provided the drywall and the service men completed the job within the timeframe allotted, they were polite and knowledgable. Overall very helpful. Would use them again for repairs. Now if I can just get around to painting it...

The service professional that represented City Renovations and Remodeling was Fletcher Stewart. He came prepared to get to work immediately. He was prompt, professional and courteous. After spending a few moments asking me about the scope of the work, he then prioritized everything by my most important needs. Fletcher used drop cloths to keep the work areas clean and had all of his tools easily accessible so the work went very quickly. Please see below for a list of work completed by City Renovations and Remodeling: Replaced kitchen outlet that was causing my brand new refrigerator to shut off and spoil all of my groceries Repaired outlet in my media room that was reversed Repaired outlets in media room that controlled the ceiling light Inspected outlets in downstairs family room that had stopped working Inspected and recommended upgrade for outdated electrical panel in basement utility area

I had the contractor come out for the estimate. While looking over my kitchen, he noticed that the original flooring I had would need work done in order to for the tile to be laid properly. Otherwise, it would crack within a year. I decided to get this refunded because of the price quoted. He was very honest and professional.

I call Mr. Michael on Friday morning January 4, 2013 and left a message on his voicemail and he responded in a timely manner, I explained to him that my Moen kitchen faucet was leaking and wanted to know if I could get it repaired and he stated that this type of faucet needed to replaced instead of repaired, in which he was right (because I had been trying to repair it for about a week). He told me to purchase the faucet and that he could do the work on the following Saturday, January 5, which is their off day. He came on that saturday morning in a professional, pleasant and polite manner did the work in a timely manner and also show me how to install/replace if needed to do so for myself in the future(in which I appreciated this information). The price and the additional discount was worth the service. I would highly recommend and use "City Renovations and Remodeling" serivce again. Thanks Mr. Michael!!

He was very honest with me about the situation & told me refinishing was no necessary at this time which I really appreciate. He was prompt, responsive & good to work with.

I used a big deal coupon for 2 hours of electrical services. I had 3 outside lights replaced and dawn to dusk sensor installed on one. The communications were great (timely and good explanation). The electrician (Fletch) called to set the appt., followed up the evening before to confirm, and arrived on time the next morning. He went right to work. The job was finished and the work sites cleaned of all debris. I couldn't be happier.

I called Mr. Wigg's number listed on Angie's List and we had a great conversation about work that needed to be done and he gave great advice about my pending roofing job of which I selected Complete Roofing to complete the work and he gave suggestions. I talked about the work that needed to be done and we agreed that he would meet me at my house on Tuesday to discuss what needed to be one and give me a quote and date to start the job. His professionalism was really good. However, his responsiveness was not good at all for follow-up post conversation. He never showed up or called or sent an email saying that he needed to cancel or reschedule. No alternative person was designated to arrive or service my quote for work requested. I was ready to hire based upon Angie's List member reviews and even gave the owner recommendations on what to do to fix his website. I'm a pretty easy going guy so receiving an email almost 2 weeks later was complete oversight I think. Personal observation: Plagued by common project management issues of a small business. They lack the implemented techology to properly and in a timely manner service customer's. Recommendations: Use technology to help them run their business so they don't miss opportunities or turn off customers: 1. Google Apps for Business (Operations, Calendar, Professional Email) - http://www.google.com/enterprise/apps/business/ 2. Google Maps Coordinate (Keep appointments!!!) - http://www.google.com/enterprise/mapsearth/products/coordinate.html 3. Hire a real web developer to help the website interact with customer's and hire a web cal/tracking service like 4. Global Response (Track calls, Eliminates the Do-It-Yourself Operations): http://www.globalresponse.com/

Fletcher was prompt and courteous. Explained what needed to be done and about how long it would take him. Fixed an electrical outlet that has not worked in years. Rewired a ceiling fixture that had very old wires and installed a light fixture. Made suggestions on upgrades that need to be done in the future. Overall, he was completely knowledgeable and friendly. Really cared about his work and that we were satisfied.

The workers were very professional and, in some cases, went beyond what they were asked to do.

Lighting in one room was not working and I had problems with my door bell. It was recommended that I use a wireless system that I could install myself. The advice saved me some money. Didn't have enough work for the 2 hours that I purchased, so the owner offered to install another lighting fixture to make up for the rest of the 2 hours. The electrician came back to install the lighting fixture after I purchased, which was about 3-4 days later. The owner called to ensure that the work was performed to my satisfaction. He went beyond and above what was required which made me very appreciative. Excellent service.

Electrician came when he said he would. Work took longer than I expected, but was informed beforehand that it would take longer. Even attached my remote control to the wall. Very pleased with job done.

Overall, all work was done as promised. Mike was present as the electrician performed his job,. Mike considers himself an artist creating a picture-perfect layout. He did the spackeling as each section was completed. While the electrician was working, Mike even fixed my front storm door and adjusted the locking of my rear door. Mike had the presence of mind to take one of the disks cut out of the ceiling to find a paint color that exactly matched the existing color. The next day his painter was supposed to come to do my ceiling, but was in a car accident that morning. Mike put aside some personal time that he planned to take that afternoon to go to the painter's house, pick up all the materials, and come to my house to do the painting himself. Mike is a perfectionist and carefully covered the whole ceiling. While the first coat dried he offered to do any odd jobs for the next half hour. I took full advantage of his offer. When I pointed out some plumbing problems, Mike told me how to fix 2 toilets myself, instead of paying him to do it. Mike also did some paint touch-ups around the kitchen. All of this work was done on cloudy, rainy days with only artificial light in the room. The next day the sun came out and I could not see one missed spot in the ceiling. Everything was impeccable. In summary, the work was perfect and Mike was a pleasure to have in my home. I could not be happier. I would give an A+ if it were an option.

I purchased a 2 hour deal, and I had a great experience with City Renovations and Remodeling. Their electrician Fletcher called and scheduled an appointment in advance, and arrived to our appointment promptly. He called from the driveway at 8AM on the dot. Immediately I knew he was very friendly and knew exactly what he was doing. He worked quickly and provided me lots of advice about the GFI outlets, and my future electrical needs. No pressure, or up-selling. At the end of the service appointment, Flethcher's supervisor asked to speak with me via phone, and asked me if I was satisfied with the services provided. I was! From my experience, this seems to be a good company who values their customers and establishing/maintaining a great reputation.

I was very satisfied with his knowledge and experience.