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"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Freedom Fence & Deck did an excellent job install our new deck. The sales rep and the workers were friendly and professional. Additionally, I love that the owner of the company is a veteran, and the company offered the best veterans discount compared to the competitive quotes."

"We had an outstanding experience with Wilfredo’s company. Not only were they highly professional, but they were also incredibly respectful and kind throughout the entire project. They worked with great attention to detail, leaving everything neat and clean, and completed the job quickly without compromising quality. They built and repaired a beautiful deck using top-quality materials, all for the best price we could find. We are thrilled with the results and would highly recommend them to anyone looking for exceptional craftsmanship, value, and a friendly, efficient team."

"This contractor is very talented and great to work with on remodeling projects. His work is high quality and his experience helps to avoid issues during the project."

"Picked CBJ based on their comprehensive approach to solving the issue at hand, not just looking at price for a general replacing concrete. Was very pleased with the detailed quote, the crew work ethic, the quality of the work done and prompt customer service."

"Deck Soldier (aka Betterliving) did a fantastic job of powerwashing and then sealing my deck, installing new handrails, and staining the swingset in the yard. Very pleased with their work and their professionalism."

"The sales team was knowledgeable, thorough, and they gave us a very good price, but the greatest credit goes to the crew, who did an excellent job with true quality workmanship. We highly recommend FA Outdoor Spaces!"

"I hired them to do landscaping and a driveway, my drive way is crumbling and have holes in it."

"Buyer Beware Run Away! (we dealt with the Veterans Hwy office) Fence and Deck Connection is an unprofessional organization that "installs" fences poorly. Don't beleive me, keep reading. We hired Fence and Deck Connection to install roughly 10 feet of privacy fence and gate. We assumed that they were professional enough to plan, execute, and provide quality control for the project. Well none of that is true. Chris, the project manager, failed to plan, control, or lead the project. He delivered the wrong plans to the crew which put the fence in the wrong spot swinging the wrong way. The first attempt at our fence was wrong in every way. They had to come back--take it all down and rebuild it from scratch. Chris povided no leadership or quality control during the process. In fact, he couldn't be bothered to come back and check the work. On the first go the crew dumped dry concrete mix down the fence post holes and when confronted about it Chris attempted to claim this a dry pour. He said that this will harden with ground moisture into solid concrete. The crew that installed the fence on both occasions were not properly equipped to do the job given that the fence parts are not even cut to the right dimensions. To be clear we just left the "fixed" version with its poor install quality alone becasue the issues aren't worth having the fence rebuilt a third time. Things like the gate not being even, or that we were told by Bob, who is Chris's boss, that the fence was going to need be adjusted by September-- 5 months after install. The company treated us with a lack of respect and a lack of professionalism when it came our justified complaints about the wrong install, poor communication, customer service and workmanship. In fact, Joel told us that it was essentially our fault that the fence was wrong for providing the wrong plans, when the company was in fact in charge of that. Leaving aside the blatent deception with the "concrete" with no water-- which is all on video. I am sure this low-grade company will try to convince you that we are unreasonable customers or that they fixed it so all should be forgiven. Sure, we are unreasonable for thinking they should do a good job. Yes we are unreasonable for thinking that we should not have to watch them to make sure they do a good job. We are unreasonble for being insulted with a $100 Amazon gift card as a "good faith" gesture as if the issues weren't that bad when they had to completely replace and remeasure all fencing and gate. The time for them to make it right was immediately, and to leave a good impression started on day one. They left us running away. They demonstrated a lack of professionalism--sneaking onto our property to install the fence the first time saying nothing and sneaking away saying nothing when finished. The project manager couldn't even be bothered to keep the basics straight. Where the gate goes, how big it should be, where the posts go, what plan the workers needed-- nothing. This company is utterly incompetent and no matter what deal they offer you it is waste of your time and money."

"We are thrilled with our new deck and sun screen built for us by Deck and Shed Pros. Our neighbors describe it as something out of a magazine. We could not be happier. We contacted Deck and Shed Pros to remove our old wood deck and replace it with the composite materials. In addition, in the summer the sun shines so brightly on the deck that we could never really enjoy it. Deck and Shed Pros built us a customized sun screen that blends in beautifully with the deck and will add so much to our enjoyment of the deck this summer. This was the first time Deck and Shed Pros had constructed this type of shade and it was actually better than we had visualized. We also added lighting to the posts and stairs which makes it really "pop" at night. The team was super easy to work with, kept us informed at all stages and created a beautiful outdoor living space for us to enjoy for years to come. We would highly recommend them and have to anyone who asks."