Basement Systems USA, Inc.

basement waterproofer, basement contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Basement Systems USA, is your local, family owned contractor for Basement Waterproofing, Sump Pumps, Basement Finishing, Foundation Repair, Mold Remediation, Crack Repair, Radon Testing and Radon Mitigation, Egress Windows and Egress Stairwell, and Crawlspace Encapsulation too. 100% FINANCING AVAILABLE and free estimates. We have been in business for 25 years and have five star ratings with Google, Yelp, and the BBB. Winner of the 2021 BBB Torch Award for Market Place Ethics and finalist for the 2022 International BBB Torch award for Market Place Ethics. CONTACT US NOW BY CALLING 1-800-768-6745 OR EMAIL US AT info@BasementSystemsUSA.com

Business highlights

26 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
9%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.7
Showing 51-75 of 90 reviews

Joseph P.
12/2016
3.5
Work crew and foreman were competent and knowledgeable and commucated willingly to our concerns

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
3.0

Yes, I recommend this pro

Barry Q.
12/2016
5.0
Basement Systems installed a SaniDry system in our basement and the results have been incredible. The air quality in our finished basement had been damp, dank and musty smelling until the installation of this system. The SaniDry dehumidifier is powerful, quiet and completely automatic and the basement air quality has never been so good. I can say with complete confidence, along with proper basement water proofing techniques, that this an investment a homeowner will never regret.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,850

Jesse G.
12/2016
5.0
Company came our and gave me a good price on removing the mold in my basement. They did a great job. Jorge seemed to be genuinely concerned that I was happy with the work. I was very impressed with the office staff as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

Vincent D.
12/2016
4.5
He stated if there is ever a problem with the work, he would return.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Haron J.
12/2016
4.0
They were very professional,and went over and beyond,under strenuous circumstances to get job done.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Katherine B.
12/2016
5.0
Basement Systems USA, Inc, turned our basement into an amazing living space for our family. The employees were professional, friendly, and finished the job in a very short period of time. Our family is extremely pleased with the basement and we would highly recommend Basement Systems USA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$18,000

Barbara P.
12/2016
5.0
The service before, during, and after the work they performed in our home was outstanding! Very friendly staff and helpful when setting everything up. The crew was polite and happy to answer any questions while they worked. Cleaned up after themselves very well too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tara P.
09/2016
5.0
We were very happy with the work done in our basement. This company gave us the best price for the work and the crew was polite and clean up after their work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stacey M.
09/2016
5.0
We were very happy with the work that Basement Systems did on our basement. We feel like we got a great price and the crew was polite and great at their job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,500

Jeff Y.
09/2016
5.0
We were extremely happy with the process from beginning to end. We had several other companies come out and we saw a difference right away with the inspector's approach and knowledge. Since we've never done this type of project before we didn't know what to expect from the crew during the installation. The foreman showed up on time as scheduled and was very considerate of our situation. They helped me cover up some of our stored items to protect it from dust installed a full drain system around the perimeter or our basement and made it look easy to jack hammer and haul out so much concrete and debris. Within 3 days our basement was fully restored and dry again. Since then we've had several heavy rain storms and we couldn't be happier with how everything works just like the inspector originally showed us. Definitely a 5 star operation and relieved when I didn't get a really high price at first then lower prices each time I said I'd think about it. Basement Systems gave us a competitive price up front and we didn't have to listen to another story of how he would give me some magical deal only if I gave them a deposit for the job at that very moment. Spending almost $8500 for a home repair was a huge deal for us and we appreciate the other reviews we read on Home Advisor, Thanks!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,500

Jami R.
09/2016
5.0
These guys were awesome. We had them repair some very bad cracks that were leaking in the basement as well as install a new pump. Also had them install their water proof carpeted flooring in the kid's playroom down there. They left the basement cleaner than when they found it. and they were very polite and informative. From the office staff to the inspection to the installation process... everything was great. Would definitely recommend them. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Oma C.
09/2016
5.0
They came in and water proofed my basement. Esteban and Joe did a great job. very clean, professional and affordable. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,600

Daniel H.
09/2016
5.0
These guys did a great job I love my new basement! I had water and moisture coming through my walls. After the rain I would have standing water along my basement perimeter. I have an awesome basement with big windows; perfect for finishing into family room/extra bedroom. I had to find a permanent fix to the water issue before doing anything else. Everyone I dealt with (Sean was our foreman) was very professional. Our new system includes a full perimeter drain, sump pump with battery backup, and thermal wall insulation. If you are thinking of finishing or remodeling your basement I strongly suggest protecting your investment with a proven system like the one these guys installed. I made a great investment!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel H.
09/2016
5.0
Very pleased with Basement Systems USA! My future family room can now be built with some peace of mind. I had standing water and a moist, damp basement. I had to deal with the water before finishing the basement. The system I went with included a full perimeter drain, sump pump with battery backup, and a thermal wall insulation. It's awesome! No water to be found, and the space feels and smells much better. I can now finish my basement without worrying. Basement systems USA did a great job and has an awesome product. I made a great investment!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

craig s.
02/2016
4.5
Have not started job yet due to my delay they have been professional in all aspects of work so far

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark W.
03/2012
N/A
Professional job

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Gail L.
11/2010
N/A
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew W.
06/2009
5.0
Excellent service and the company was very professional and timely. I felt like I got my money's worth while getting educated on the system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer W.
11/2007
5.0
We are very pleased with our newly dry basement. The team worked quickly and professionally. The estimate was accurate and they cleaned up nicely. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Wendi T.
08/2007
4.0
They have not completed the installation yet. It is scheduled for mid-September. I'm looking forward to finding out the quality of their work, but I have a good impression from the sales process.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

2092 East Old Philadelphia Road, Elkton, MD 21921

http://www.homeadvisorbasement.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
99527
Trade License Locale
MD
Trade License Expiration
07/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

basement waterproofer,
basement contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Basement Systems USA, Inc. accepts the following forms of payment: CreditCard
Yes, Basement Systems USA, Inc. offers free project estimates.
No, Basement Systems USA, Inc. does not offer eco-friendly accreditations.
No, Basement Systems USA, Inc. does not offer a senior discount.
No, Basement Systems USA, Inc. does not offer emergency services.
Yes, Basement Systems USA, Inc. offers warranties.

Contact information

2092 East Old Philadelphia Road, Elkton, MD 21921

http://www.homeadvisorbasement.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed