Reliability Home, LLC

Phone receptionist very helpful (Crystal ). Tech - Matt Lane very good. Very reasonable charge for service , which was outstanding and done in a timely , professional manor. Will use this home service in the future and highly recomend to others.

Reliability has been taking care of us since we moved to MD 3 years ago. Fantastic service and technicians.

The plumbers and company were professional and they took time and did a exceptional and in speedy time

Did not have a good experience Not sure if they really know what they are doing Would not hire again Just do not feel that they were right for me. Update: They installed new shower fixtures and they broke already Took advantage of my 86 year old mother Shame on you Cost her close to $1000

I would definitely would hire Reliability Home for small repairs at the Condo.. Prompt, friendly, and experience Wins every time. I am not sure that the faucet will stay tight and wanted a fix, maybe adding a better washer or something to make the repair last. I have since spoken to neighbors about this problem and is is Condo wide. Poor engineering. That is 160 units. You will be in business for a long time. Cheers, Bob

He was very professional and thorough. Appreciated his attention to detail. Respected my home, notified each time he had to leave. Very kind and responded quickly to my needs. Great company. Highly recommend. Great communication. Had a problem after he left and he came right back. That's superb service.

Great reliable honest service!

David was very friendly and knew what he was doing

Great customer service and timely response!

My experience with this company was top-notch from beginning to end. The company called me promptly and scheduled the appointment. The plumber came out, performed a diagnostic, gave me multiple options and performed the agreed upon work. Again, great experience!!!

They are always on time, professional and have always provided great service.

OMG! Where do I start! I bought a remodeled 1960 house and never thought to check the sewage lines. The house had 4 outside cleanouts (1 was capped) and Gary had a heck of a time trying to unclog the sewage line! He prevailed and we are so grateful for his dedication to his craft. I highly recommend him for his determination to get us unclogged before he left. Remarkable! You would not go wrong.

PROMPT, POLITE, PROFESSIONAL

overpriced , not enough explanation on materials and labor cost

I pay for the membership with Reliability, and it is well worth it. They are responsive, friendly, and seats prioritize our needs or budget above all else.

Matthew was very professional and courteous

Arrived within an hour after initial call. Safe COVID protocols, Reliable Professionals who are Knowledgable Problem Solvers. Cleaned up work space. I would recommend them to anyone who needs a n appointment now, not next week. Reliable Home Services exceeded expectations with warrantied repairs.

I was under the impression that the service included heat and A/C service but was only for heat service - the service manager told me that for A/C service I had to make a separate appointment for the spring - but otherwise, the company did a good job.

This company has always responded quickly. They always do good work. William is polite, professional and gets the job done.

very informative

I recommend this organization and Rob directly. He was not only polite and personable but did a great job. I would hire them again

Matt our technician was awesome.

The tech, William was courteous and professional. Had a problem with my shower faucet handle. I thought it might have to be replaced. But William figured out faucet had been installed incorrectly originally and properly installed it. Now the handle works perfectly. Great job!

The tech was very professional and friendly. He diagnosed my issue and was transparent with me about exactly what I need. They offered financing via Wells Fargo & the process was very easy. I was pleased with the entire experience. I am looking forward to the scheduled work that is upcoming.

Encountered issue on the first day which required them to come back the next day. Excellent job and very thorough.