Reliability Home, LLC

heating & cooling contractor

About us

Reliability Home has a single mission: Customer Satisfaction! We deliver on our promise by having experienced and professional Service Technicians and Office Staff. We focus on the needs of our customers, providing personalized attention and a stress-free experience. This approach has set us apart and made us one of the leading Heating and Air Conditioning companies in Maryland. Hello, I'm Robert Matheny, the Operations Manager here at Reliability Home. When you hire Reliability Home, you are joining our family of satisfied customers. Give us a call today!

Business highlights

18 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.6853 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
14%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 651-675 of 853 reviews

T N.
04/2016
5.0
Daniel arrived at my home and provided a reasonable, detailed, all inclusive estimate for the plumbing and electrical. He also took photos of the area so the installers had an idea of what they would be working with. Other estimators stated the plumbing part would be separate from electrical portion of the job. Just the plumbing estimates from the other pros were very expensive. When all was said and done, Reliability Home's estimate was exact, down to the penny. I really appreciated that there were no games or hidden charges. The installers were great, courteous and left the area cleaner than when they started the installation (thank you guys).

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,121

Jonathan M.
04/2016
5.0
What you'd hope for, what you'd expect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert R.
04/2016
5.0
Great company on time and very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rin W.
04/2016
4.5
personable, knowledgeable, honest, punctual,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$899

Laurie Y.
04/2016
5.0
Very prompt. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen C.
04/2016
5.0
Arrived on time and serviced the furnace without any complications or up-sell pressure! Nice work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$89

Udyan K.
04/2016
4.5
It is easy to reach them and finalize the contract. They do the job in reasonably quite time. The crew is polite and they take good care of your house. The only suggestion I have is that crew to tell the house owner the details on how the job will be done - we will cut here, place the humidistat here etc. I am very pleased with the experience.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$650

Patricia K.
04/2016
5.0
Extremely nice crew and knowledgeable! I wouldn't hesitate to recommend this company to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$15,000

Kathy O.
04/2016
5.0
Reliability Home Inc. provided exceptional customer service and technical service. I was extremely impressed, and I intend to use them for all future needs. I highly recommend this company. Thanks to HomeAdvisor for the recommendation.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Erika M.
03/2016
5.0
The company was very quick and very responsive. I am even considering switching my maintenance plan with them. I loved them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,028

Marjie G.
03/2016
5.0
Honest and friendly. Courteous call prior to arriving and was very polite. Other plumbers wuoted my hundreds of dollars in unnecessary repairs when all was needed was an adjustment to the current vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry W.
02/2016
5.0
Fast and respectful. Did not try to over sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

susan s.
02/2016
5.0
very prompt, came on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$900

Doris T.
02/2016
5.0
We were very impressed with the knowledge of Gary about our system. He did an intense check of the system and found the cause of our problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann P.
02/2016
4.0
Rob is excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

sharon p.
02/2016
5.0
the workman were courteous and arrived on time. A representative from Reliability Home called a week later and I stated that I thought the fan was too set too low. The technician was at my home a half an hour later and changed the fan speed. I would recommend Reliability Home if you need a new HAVC system or repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joseph a.
02/2016
4.5
they were very effcient

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Delta J.
01/2016
4.5
The team that came to my home were very courteous, efficient, and knowledgeable. Even the powering who came to give an estimate was very forthcoming took him time to explain options. I was worried I would not have great in time for the big storm, but they was able to accommodate me just in time.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

jean g.
01/2016
5.0
I was with no heat with the approaching snow storm on 1/21/2016 reliabity tech help me have heat ..I am so grateful for his time to help me Thank u so much

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2819 North Point Blvd, Dundalk, MD 21222

http://www.reliabilityhome.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
103518
Trade License Locale
PA
Trade License Expiration
09/12/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 5:00 PM

Reliability Home, LLC accepts the following forms of payment: CreditCard
No, Reliability Home, LLC does not offer free project estimates.
No, Reliability Home, LLC does not offer eco-friendly accreditations.
No, Reliability Home, LLC does not offer a senior discount.
No, Reliability Home, LLC does not offer emergency services.
Yes, Reliability Home, LLC offers warranties.

Contact information

2819 North Point Blvd, Dundalk, MD 21222

http://www.reliabilityhome.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM