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Baxter Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing

About us

Baxter Floors specializes in high quality, minimal impact, Hardwood Flooring Installation, Refinish, and Care. We place a particular emphasis on working with our clients to fully understand their design goals, any particular constraints their project may have, and then recommending the best products & procedures to meet those goals. Our goal is to establish long term professional relationships with our clients.

Business highlights

19 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Hardwood floor refinishing, installation, and maintenance

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.897 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 97 reviews

Elizabeth B.
10/2013
5.0
hardwood floor, floor cleaning
  + 0 more
He uses intensive floor treatments. He is very personable, explains products he used, and the rooms are nice and shiny. I would recommend him to others.
Description of Work: I hired him to deep clean my living room and dining room floor. He ended up deep cleaning the kitchen and family room as well. He also recoated all the rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Chip W.
09/2013
5.0
hardwood floor, floor cleaning
  + 0 more
The floors look wonderful after Baxter cleaned and refinished them. Everything was done professionally and timely.
Description of Work: Cleaned and refinished wood laminate floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bernice T.
09/2013
5.0
hardwood floor, floor cleaning
  + 0 more
This provider called me very soon after purchase to set up an appointment. Very professional and gave me good advice.
Description of Work: deep cleaned wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cameron B.
09/2013
4.0
hardwood floor
  + -1 more
It got up some dirt and the floors looked pretty good afterwards. Later I just did another room with a water and vinegar mixture and it did just as well.
Description of Work: Cleaned the hardwood floors in the kitchen

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Joan D.
09/2013
5.0
flooring contractor, hardwood floor
  + 0 more
It went perfectly. This was a tricky job requiring removing floors that ran under the frames of, and into, a series of five closets. Grant was patient and helpful in guiding us to choose the wood, stain color and finish that would be best for our home. He made several trips to deliver samples. Grant and his team were unfailingly professional, meticulous, and delivered a beautiful final product. I highly recommend this company.
Description of Work: Removed old worn pine floor in bedroom and hallways and replaced with new Rift and Quartered Red Oak - stained, sealed and finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Elizabeth P.
09/2013
5.0
flooring contractor, hardwood floor
  + 0 more
The floor looks fantastic! There was paint on the floor which they removed, and they matched the stain color to the rest of the hardwood floors in our home. There was some damage to the flooring that they could not remove but they did a really great job. They also used sanders with vacuums attached to prevent dust from coating everything else in the room. They were prompt and responsive.
Description of Work: We pulled up some carpet on a stair case and loft area and found unfinished hardwood floor beneath. Baxter floors sanded and polished the floors and applied finish to the flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Julie B.
08/2013
5.0
hardwood floor
  + -1 more
I purchased an Angie's List Big Deal for this service and it worked out really well. The guy who came out was real nice and I enjoyed working with him. It makes life more pleasant when it is agreeable. I thought the price was reasonable. The responsiveness and punctuality were good.
Description of Work: I used Baxter Floors for deep hardwood floor cleaning. They scrubbed between the cracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Demetria G.
08/2013
5.0
hardwood floor
  + -1 more
The owner arrived on time, 8am to deep clean my hardwood floors. I bought an Angie's List Deal for 300sq ft. for $120. Grant provided me a quote for the entire house, but I wanted to see how effective it was first. The process took a few hours. Grant showed me the dirt and grime that came up, like when you deep clean your carpets. He was very personable and knowledgeable. Plus, he gave me some solution to clean my floor in the future.
Description of Work: Cleaned hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Shawn K.
07/2013
5.0
hardwood floor
  + -1 more
Very responsive, very professional. Grant was keenly interested in satisfying us, and he did. We will use him again.
Description of Work: Topcoat wood floors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Elizabeth C.
06/2013
5.0
hardwood floor
  + -1 more
Great experience with Baxter Floors. Grant was professional, thorough, and very knowledgable. The cleaning itself was low-impact on our crazy household (we didn't need to remove furniture -- they just shifted things around as they worked). I thought our floors were in good shape because they're vacuumed and mopped regularly, but after a cleaning from Baxter Floors I could really see a difference. Would definitely work with this company again.
Description of Work: Assessed current condition of floors and made recommendations for repair where needed. Provided thorough cleaning of floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

christopher S.
05/2013
5.0
hardwood floor
  + -1 more
Grant was great! He was easy to work with and scheduling went smoothly. Showed up on time explained the process and did a great job. The floors look like new. I would highly recommend Baxter Floors and will use them again.
Description of Work: Deep cleaning of hardwood floors in living, dining, hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara M.
05/2013
5.0
hardwood floor
  + -1 more
Great, he also educated us about products to use and how to care for our floors.
Description of Work: cleaned engineered hardwood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard K.
05/2013
5.0
hardwood floor
  + -1 more
Team arrived on time, performed well, and offered suggestions and services to maintain our flooring. Professional, no hard sell, and definitely capable.
Description of Work: Clean hardwood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jane F.
05/2013
5.0
hardwood floor
  + -1 more
Grant was great. He called to confirm the day before and arrived on time. He worked very hard and I estimate that he spend about 25% of the time on his hands and knees cleaning areas of the floor that he could not reach with the big machine. He cleaned up everything and the floor looked nice and clean.
Description of Work: Deep cleaning of my hardwood floors on the first level of my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Rosemary M.
05/2013
5.0
hardwood floor
  + -1 more
He spent two hours and when he was done he showed me the formerly clear water before he disposed it down the toilet--it was a lovely shade of black! He was friendly and did a great job. I asked him for an estimate to put new floors in my house and fix the current ones. I have had other people in and they told me I would have to replace my kitchen floor--he told me it needed to be surfaced and dealed. Definitely recommend him again!
Description of Work: He deep cleaned my wood kitchen floor that had never been cleaned in 18 years!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Pierre M.
05/2013
5.0
hardwood floor
  + -1 more
He was very professional and performed the services as desired.
Description of Work: Mr. Baxter was very professional and successful at eliminating months of pet urination on my hardwood floors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

James & Joanne W.
04/2013
5.0
hardwood floor
  + -1 more
Grant Baxter came to house to look over floors prior to starting work. He was very helpful with his suggestions and answered all of my questions. We scheduled the work to be done on a Saturday which was a terrific option. We moved all furniture, etc. out of living room. Grant arrived on time and was finished during the allotted period of time he said it would take to complete floor work. We stayed off floors for 24 hours. This was our choice. We moved furniture back the next day. We did not put area rugs back down for 7 days, per Grant's suggestion. The floors look fabulous. We wish we had done this work sooner. It was a delight to work with Baxter floors and highly recommend them.
Description of Work: We purchased the deep hardwood floor cleaning big deal. Baxter deep cleaned our living room floor, hallway and entrance foyer with specialized equipment. We decided to add an optional maintenance protective polish to be put on the floors in order to prevent scratches and for easier home maintenance, The floors look amazing. We had to remove all the furniture off of floors to be cleaned. Baxter helped by moving the sofas. We sent our rugs out during the process and it was suggested to keep rugs off floors for 7 days. Not a big deal because we just had rugs returned one week after completion of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John C.
04/2013
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
A very professional and friendly experience. The Baxter Floors team will be referred to both friends and relatives. I will also use them again in the future. Thanks!
Description of Work: The Deep Hardwood Floor Cleaning service from Baxter Floors was a great investment. The first part of the process was to vacuum the hardwood floors and pick up excess dust and dirt still remaining. Next, they applied their Squeaky cleaning solution to the floor and went over the surface with the specialized hardwood floor cleaning equipment. This machine would clean the floor tiles and then vacuum up the residue. When they were all finished and emptied out the tank, it was evident the machine was picking up a lot more dirt and oil than any other hand held mop ever could.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Claudia T.
04/2013
5.0
hardwood floor
  + -1 more
Mr. Baxter arrived promptly, explained my problem with using a product that was not working on my floor that had been recommended by the floor installers. He spent two hours cleaning the surface first and then applied a product to make the floor shiny. I was instructed to clean the floor with a damp mop in the future no need for the other products. I was happy with the result and that I wouldn't need to use a lot of products.
Description of Work: Baxter Floors first cleaned floor of layers of dirt, cleaner and wax that had built up on my hardwood floor. Then he applied a shiny treatment to the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

susan R.
04/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Grant arrived a few minutes early, brought in his machinery, looked at area to be cleaned and starting cleaning. He scrubbed by hand problem areas and finished up leaving a dry clean wood floor.
Description of Work: Grant did a deep cleaning of over 300 sq ft of birch hardwood. He explained the process as he went along, and even left some of the cleaner for me to use. Will be calling him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Ken S.
04/2013
5.0
hardwood floor
  + -1 more
Very professional; arrived as scheduled and completed on time. Although my floors were not in bad shape, they look much better following the cleaning. I only had them do the kitchen and foyer, but will surely use them in the future to do my dining and living rooms.
Description of Work: Baxter did the deep hardwood floor cleaning I signed up for through Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Maria O.
04/2013
5.0
hardwood floor
  + -1 more
Wow. great job! Had no idea floor was so dirty. Will plan to use again.
Description of Work: Moved furniture. Removed old rug. Cleaned floor. Consulted on other floor areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark S.
04/2013
5.0
hardwood floor
  + -1 more
Grant is a super nice guy and very protessional. He was also fun to work with. He did a great job cleaning the floors. I couldn't believe how much they sparkled after he was done. Amazing.
Description of Work: Hardwood floors deep cleaned with a buffer/cleaner machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

mary lee R.
04/2013
5.0
hardwood floor
  + -1 more
IT went great. The only misunderstanding was that gloss was applied instead of satin but Grant returned another day and put an additional coat of satin on top. The floor looks great and we're hoping that re-sealing it will add years of protection.
Description of Work: cleaning 225 sq ft of hardwood flooring and refinishing with 2 coats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

ILYSE P.
04/2013
5.0
hardwood floor
  + -1 more
I purchased hardwood floor cleaning and I got what I paid for - in a good way! Grant Baxter did the work himself. He was prompt, thorough and very knowledgeable. He even offered to clean my kitchen linoleum. He made suggestions for additional work but wasn't pushy in any way. I will probably have additional work done as a result.
Description of Work: Hardwood floor cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Contact information

25033 Angela Ct, Damascus, MD 20872

http://www.baxterfloors.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing

FAQ

Baxter Floors is currently rated 4.8 overall out of 5.
Baxter Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Baxter Floors offers free project estimates.
Yes, Baxter Floors offers eco-friendly accreditations.
No, Baxter Floors does not offer a senior discount.
No, Baxter Floors does not offer emergency services.
No, Baxter Floors does not offer warranties.
Baxter Floors offers the following services: Hardwood floor refinishing, installation, and maintenance

Contact information

25033 Angela Ct, Damascus, MD 20872

http://www.baxterfloors.com