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The Vertical Connection Carpet One

Flooring Sales and Installation, Carpet Sales and Installation, Window Treatments,

About us

Great Products l Great Service l Great Prices Since 1977, Steven and Kathy Joss and The Vertical Connection Carpet One Floor and Home have provided Columbia, Ellicott City and Howard County Maryland with quality merchandise, superior customer service, competitive pricing and professional installation. Specializing in residential and commercial carpet, flooring, window treatments and kitchen cabinetry. We carry a full line of floor covering products including carpet, hardwood, vinyl and laminate. Along with Hunter Douglas blinds, shades and shutters. Draperies and bedding too. Design your new kitchen here with the help of our experienced kitchen design staff.

Business highlights

48 years of trusted experience

Services we offer

A great experience from a company our community has trusted since 1977. We'll help you select the right carpet, flooring, window treatments or cabinetry for your home.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8229 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
13%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-225 of 229 reviews

Patricia F.
05/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Mr. Bourque

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Carol C.
04/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: The Vertical Connection is an approved provider for our home owner's insurance company. We didn't know that until Steve, our salesman, informed us. We didn't have to do a thing after we told the insurance company to assign the claim to them. Steve was very helpful in the entire process and very knowledgeable about their many products, making our choice much easier. Mike and George, the installers, were prompt, courteous and answered our many questions clearly. Their installation skills were put to the test with some of the quirks in our home. They passed with flying colors. I will not hesitate to use the Vertical Connection again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Janice A.
04/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Great installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Theresa K.
04/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Stephanie is fantastic. She respected our time. She also was able to show us carpet that was on sale since we were on a budget. She didn't pressure us to spend more money than we wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Megan W.
03/2014
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: They fixed the sub floor that another home improvement guy installed improperly, then they laid tile that I bought from them. It came out great and looks fabulous. They finished when they said they would, cleaned up well, and were very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$790

Richard P.
03/2014
5.0
carpet installation
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexis S.
03/2014
5.0
flooring contractor
  + -1 more
.
Description of Work: Vinyl Flooring

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Michael S.
03/2014
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Approximately 800sqft of carpet purchased and installed. | |They walked us through the entire process and made sure we were choosing the best carpet for our use-case. They came out to our house, measured, quoted and installed the carpet. The installation and service was superb!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from The Vertical Connection Carpet One
Hi Member- Thank you very much for your comments. We greatly appreciate you sharing your experience and we're thrilled with your satisfaction. Best, Adam

Patricia L.
02/2014
5.0
carpet cleaners, carpet installation
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Gerhild P.
02/2014
5.0
carpet installation, window treatments
  + 0 more
.
Description of Work: Carpet for livingroom. Window treatment a number of years ago

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEE S.
02/2014
5.0
window treatments
  + -1 more
The process was very smooth.
Description of Work: Replaced honeycomb blinds.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nellie H.
02/2014
5.0
ceramic tile
  + -1 more
.
Description of Work: Tiled great room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Jo-Ann Y.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Marjorie H.
01/2014
5.0
window treatments
  + -1 more
.
Description of Work: Made and installed weather resistant liner curtain on 12' glass sliders

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Vertical Connection Carpet One
Hi Member- Thank you very much for your comments. I hope you're enjoying your window treatments. Best, Adam

Marky C.
01/2014
4.0
carpet installation
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Ivy G.
01/2014
5.0
flooring contractor
  + -1 more
Beautiful job
Description of Work: installing vinyl floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Richard S.
01/2014
3.0
carpet installation
  + -1 more
.
Description of Work: They installed carpet through the entire second floor of our house.The sales professional was friendly but the information on where we should put movable items was wrong. When the installers came we did have movable items in one room as we were told that it would be a two day job but was completed in one. As a result the items we had in the selected room were just piled up in the bathrooms and left there.Fortunately nothing was broken, although something heavy was dropped during the install,I heard a loud thud but did not know what it was and the installers did not tell. |The store never did do a follow up as they had on previous work and it was a disappointment.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Gerry C.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
01/2014
5.0
carpet installation, window treatments
  + 0 more
top notch in all respects
Description of Work: Provided and installed a 6foot by 6foot venation blind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from The Vertical Connection Carpet One
Hi Member- Thank you very much for your comments. We greatly appreciate it. As a local family business, we rely on our clients to spread the word. Thank you again for doing so. Please don't hesitate to call or email if there's anything we can do for you. Thanks Adam

Karen F.
01/2014
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jerrold E.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard L.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: I used The Vertical Connection Carpet One

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Gayle S.
12/2013
5.0
window treatments
  + -1 more
It was just fine.
Description of Work: Installation of darkening shades and a panel door shade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Vertical Connection Carpet One
Thank you for sharing your review. Best wishes and happy holidays!

Joy H.
12/2013
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They installed carpeting in four bedrooms upstairs and wood laminate flooring and carpeting in our basement. The service was excellent. The installation went as promised and they came and finished the work in the timeframe they indicated they would. Their prices were in the range of other services providers.
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret H.
05/2013
5.0
flooring contractor
  + -1 more
Very well done.
Description of Work: Flooring in the center hall, kitchen and laundry room hall installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Contact information

8895 McGaw Rd, Columbia, MD 21045

www.VerticalConnection.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Trade License Number
36262
Trade License Locale
Maryland
Trade License Authority
Dept of Labor, Licensing and Regulation

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Window Treatments,
Hardwood Flooring Sales and Installation

FAQ

The Vertical Connection Carpet One is currently rated 4.8 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

The Vertical Connection Carpet One accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Vertical Connection Carpet One offers free project estimates.
Yes, The Vertical Connection Carpet One offers eco-friendly accreditations.
Yes, The Vertical Connection Carpet One offers a 5% senior discount.
No, The Vertical Connection Carpet One does not offer emergency services.
Yes, The Vertical Connection Carpet One offers warranties.
The Vertical Connection Carpet One offers the following services: A great experience from a company our community has trusted since 1977. We'll help you select the right carpet, flooring, window treatments or cabinetry for your home.
ask for details

Contact information

8895 McGaw Rd, Columbia, MD 21045

www.VerticalConnection.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM