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Sparkletime Cleaning Service

House Cleaning, Carpet Cleaning, Floor Cleaning and Waxing,

About us

Here at Sparkletime we value customer satisfaction, which is why we provide quality carpet cleaning, house cleaning, office cleaning and upholstery cleaning services at a very reasonable price. Sparkletime is family owned, operated, and provides the very best cleaning services in most parts of Maryland. We are registered and insured with one goal. Exceed every customer's expectation every time.

Business highlights

15 years of trusted experience

Services we offer

House, Office, & Commercial Cleaning. Carpet & Upholstery Cleaning. Post Construction Clean Up. Move Out & Move In Cleaning.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6382 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
8%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 226-382 of 382 reviews

Richard R.
08/2013
4.0
house cleaning
  + -1 more
It went okay. They were decent but were not great. They did a good job but it was not really deep cleaning like it was advertised. They did not charge us anything extra. Maybe I would hire them again but not for deep cleaning.
Description of Work: I used the big deal that I purchased from Sparkletime Cleaning Services about a month ago for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sparkletime Cleaning Service
We cleaned everything, there was nothing else to clean! Thank you though.

Kellie C.
07/2013
4.0
house cleaning
  + -1 more
It was good. They showed up on time. I thought it went well. They weren't able to send us many people so they had one person so they sent one person.
Description of Work: I used the "Big Deal" that I purchased for the services of Sparkletime Cleaning Services. The house have been sitting in a while with no one living in it so they did a move-in clean.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from Sparkletime Cleaning Service
But the one person got the job done. Thanks for your review!

Robert M.
07/2013
5.0
house cleaning
  + -1 more
Cleaned bedroom, kitchen, bathroom, dining room and hallway.
Description of Work: Thorough cleaning of the entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from Sparkletime Cleaning Service
Thank you!

Melanie P.
07/2013
5.0
house cleaning
  + -1 more
My husband and I just moved into our home after a few weeks of construction. We had already moved in our furniture but still wanted a "move in" cleaning. Mr. Beckley was very easy to work with. He really bent over backward to find a convenient time for us and the cleaners did a fantastic job and were very nice. Highly recommend!!
Description of Work: Thorough house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from Sparkletime Cleaning Service
Thank you for your patronage.

robert F.
07/2013
5.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
I can't say enough great things about the job performed! Called on Friday to set up an appointment. Emmanuel asked if the following Thursday was OK. I also wanted to get some new carpet installed during the week since I am on vacation, and wanted to get the cleaning done first, so I asked if I could set up something for earlier in the week and he told me he could set something up for Monday, which was perfect for me. Told me he would be over between 9 and 10am, and arrived very shortly after 9. Did a quick walk with me before the cleaning started and the girl started cleaning shortly thereafter and worked non-stop until nearly 5pm! She vacuumed the carpets, swept and mopped all of the tile and hardwood, wiped down everything that could be wiped down, cleaned 3 bathrooms spotless, including one that is rather large, cleaned everything in the kitchen, including inside the cabinets and inside the fridge, and even a bar and some built in shelving I had in the basement. The quality of the job performed not only met my expectations, but far exceeded them! I will be selling a home very soon and will most certainly be calling Sparkletime again as I could not be happier with service I received.
Description of Work: Move in cleaning for 2700 sq. ft. home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sparkletime Cleaning Service
Thank you so much!

Dan M.
07/2013
5.0
carpet cleaners, house cleaning
  + 0 more
The experience was very good. I would recommend Emmanuel to anyone looking for a hard working, reliable person to clean your carpets. He arrived early! He came in and got right to work. He was very pleasant to work with and a joy to have in our home.
Description of Work: Shampoo carpets and 2 sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sparkletime Cleaning Service
Thank you Sir!

Jim S.
07/2013
5.0
house cleaning
  + -1 more
Very well. After 6 hours of non stop working, my home was in better shape than when I bought it. The inside of the microwave was missed, but that was just a minor oversight.
Description of Work: deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Sparkletime Cleaning Service
Thank you for your patronage.

Charles C.
07/2013
5.0
house cleaning
  + -1 more
Everything went really well. The team that cleaned were professional and pleasant. They did a great job and the work was done very efficiently.
Description of Work: Deep cleaning of entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sparkletime Cleaning Service
Thank you!

Laurie D.
07/2013
3.0
house cleaning
  + -1 more
The service was okay. I expected more people to come, he sent one girl to do my whole house and it took her more than 4 hours and I felt like ran out of steam. It was okay. I wasn't impressed by her cleaning, I had to tell her what to do, and she did. I don't know what products she used, I wasn't thrilled with what she did. In the kitchen, I had to tell her to move the coffee pot and clean under it, I had to do a lot of that, I wasn't thrilled. She was very nice, but I wouldn't recommend her individually. He was very nice, he came in and called her back to do some work. I had other house cleaners, and this was not by any means up there, and I just wanted my whole house cleaned. It wasn't terrible, but it wasn't excellent. The price was fine for my whole house, but the comments I had read online, where they send 2 or 3 people. She ran out of steam and I asked her about it, and she said that is the way it is. I don't think it was fair to send just one girl to do the whole house. She didn't do a good job. There were a lot of things that I did myself which she didn't do and I wasn't expecting to do it. I was just upset that they sent out only one person. He was very good and I think if they sent me the same girl, I wouldn't use them again. She had been in the country only 2 years and she was new and didn't have experience.
Description of Work: I used Sparkletime Cleaning Services to clean my house. She dusted and cleaned.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$219

Larry K.
07/2013
5.0
house cleaning, window cleaning
  + 0 more
One woman cleaned steadily for 5.25 hr and did a great job...even cleaned inside of windows.
Description of Work: Deep cleaning of 2 story colonial home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Response from Sparkletime Cleaning Service
Thank you!

Michele E.
06/2013
5.0
house cleaning
  + -1 more
My husband and I lead a busy life on top of our family (we both work two jobs and take graduate classes), so unfortunately, cleaning is not always a priority. Emmanuel arrived at our apartment 20 minutes early (we love punctuality) with Hannah. He informed us that it would require a deep cleaning. Hannah worked for 4 hours without stopping and left the place spotless. It didn't even look that good when we moved in! She worked so efficiently and did a much better job in a shorter time than what we would have been able to do. She was so respectful and polite. She was very appreciative of the compliments and tip we gave her. I was more than pleased with her services and would highly recommend Sparkletime to others.
Description of Work: Move out clean for a one bedroom apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Sparkletime Cleaning Service
Thank you for choosing us.

Mike N.
06/2013
5.0
house cleaning
  + -1 more
the crew showed up on time and worked hard for about 4 hours. They cleaned all 2600 sq ft. They did a nice job
Description of Work: they cleaned the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Sparkletime Cleaning Service
Thank you!

karen P.
06/2013
5.0
carpet cleaners, house cleaning
  + 0 more
Sparkletime Cleaning Services did an awesome job. I've only used them once but they did do a very thorough job from top to bottom. I purchased a Big Deal from Angie's List for their service so it was a good deal. The only thing outside, it's not their fault, is that if you have a pet such as a dog, that's one thing they have a fear of. I'm not sure if it's fear or insurance reasons. I can't hold that against them. If I could find a place for my dogs I would use them, if not then I maybe wouldn't.
Description of Work: Sparkletime Cleaning Services did some housecleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sparkletime Cleaning Service
Our insurance policy requires that all dogs are secured at time of service.

Eric D.
06/2013
5.0
house cleaning
  + -1 more
Easy appointment setup. Showed up on time. Very professional and easy to talk to. house looked great and we are planning to use again for semi regular cleanings.
Description of Work: whole house cleaning with stream clean of one room (from an Angie's List deal).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sparkletime Cleaning Service
Thank you!

Terry S.
06/2013
5.0
carpet cleaners
  + -1 more
He showed up a little late for the appointment but I did receive a phone call letting me know so that was okay. He got to the home and looked at the carpet. He said that steam cleaning the carpets would be the better option to help get my carpet the cleanest. He said he could do the work but wanted to caution me to that as he didn’t want a dissatisfied customer. I appreciated his honesty about the condition of the carpet.
Description of Work: I purchased a Big Deal for Four Rooms of Carpet Cleaning & Deodorizing.
Rating CategoryRating out of 5

Ade G.
06/2013
5.0
house cleaning, window cleaning, floor cleaning
  + 1 more
From setting up the appointment to the actual appointment was easy. They did a complete deep cleaning of our rental appartment in prep for new tenants, which covered floors, appliances, windows, etc. I would use them again and recommend their services.
Description of Work: Move out cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Sparkletime Cleaning Service
Thank you!

SHARI W.
06/2013
5.0
house cleaning
  + -1 more
This was the first time I'd ever had my home cleaned by someone else other than me! Emmanuel, the owner, spoke with me on the phone beforehand to set up a date/time, On the day scheduled, the Sparkletime team arrived on time, Emmanuel walked around the house with me and discussed what I did and did not want, explained his services, future pricing and what it would cover if I was interested, and after the work was done (they were there 5 hours!) had me walk around with him to ensure everything was to my satisfaction. The cleaning team was VERY thorough, very personable, very professional, and did a great job! I was so impressed I scheduled them to come again on a regular basis. I highly recommend them!
Description of Work: $219 top to bottom cleaning for a house up to 3500 sq ft

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from Sparkletime Cleaning Service
Thank you for you patronage!

ekop G.
06/2013
5.0
house cleaning
  + -1 more
they were professional, on time cleaned very well, I have set them up for monthly service. They are highly recommended.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Sparkletime Cleaning Service
Thank you!

David K.
06/2013
2.0
carpet cleaners, house cleaning
  + 0 more
The cleaner was supposed to arrive at 1100 AM but did not. Found out later that a call had been left on my wife's cell phone that the cleaner would be late. But, my wife can't use her cell phone at work so I did not receive the message and no message was left on my home phone number. At 1130 I called and found out that the cleaner would arrive around 4:00 PM due to vehicle issues. At approx. 4:30 the cleaner arrived and began cleaning the carpet. Everything appeared to be fine and the cleaner cleaned the living room, dining room and upstairs hallway. After completing cleaning the carpets he left and wife arrived about 15 minutes later. I had my shoes on and didn't notice how damp the carpet was but my wife had taken her shoes off and said the carpets were soaked. She asked how the carpet was cleaned and if the cleaner had used a device to suck up the water that was used while cleaning the carpet. That's when I remembered that he hadn't. My wife took out old carpet cleaner and sucked up over 2 quarts of dirty water from the carpets and then we turned on the fans to help the carpets dry. In the morning we noticed a bad odor coming from the carpets and when we got home from work the smell of stale damp carpet was really bad . It was too late to call Sparkletime and by then my wife was fed up with the whole mess and said we would take care of the problem ourselves. We have since deodorized the carpets to help keep the odor down and plan to re-clean the carpets ourselves.
Description of Work: Cleaned and deodorized the carpet.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$129

Response from Sparkletime Cleaning Service
.

Lajauna S.
06/2013
3.0
house cleaning
  + -1 more
I would not say this is a deep cleaning. I have ony about 2000 sq ft and they were there for 4 hours and I still found dust and cobwebs. I am not sure the cleaning person was experienced because she was going to use Pine Sol on on my laminated wood floors (thank goodness my husband was home.). Most cleaning people know to use vinegar and water or wood floor cleaner. When they say they do not do windows, I assume that means cleaning the class of windows, etc which I understand.- but it includes dusting the blinds - which they did not do. I would expect this with "Deep Cleaning." I feel this was a waste of my money.
Description of Work: Suppose to be "deep cleaning"

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
punctuality
5.0

$219

Response from Sparkletime Cleaning Service
From this review we made two mistakes; we did not dust the blinds and almost used pine sol on laminate wood but we did not. I contacted the customer to allow my crew come back and dust the blinds, no response. Our goal is to please every single customer; we will continue to work towards that goal. We aim to be close to perfect.

RALPH S.
06/2013
3.0
house cleaning
  + -1 more
This was a "Big Deal" advertised as a complete deep cleaning of a house of any size. The company and employees were nice, polite and professional. However, it turned out to not be a true deep cleaning, just a regular wipe and mop type of operation by two persons. I had pre-warned them that I need this to be completed by 5pm, so they showed up an hour late at 10 with only two employees. To their credit, the employees worked non stop but they just weren't enough to get the full house done. There was so much more that should have been done. Also, the home seemed cleaned but not the deep cleaning I was expecting. The deal turned out to be too good to be true.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$200

Response from Sparkletime Cleaning Service
We informed the customer ahead of time that we would be an hour late. The customer did a walk through after the cleaning was completed. He was satisfied. I emailed him after i read his review to figure out what we missed, i did not get a response. I know we came an hour late(and he was notified) but i believe the cleaning was well done. Our goal is to please every single customer; we will continue to pursue that goal!

Charlotte B.
06/2013
5.0
carpet cleaners, house cleaning
  + 0 more
The service provider arrived on time. He was friendly and efficient. I am very satisfied with the quality of the work. The carpets look so much better! I have a toddler and two pets, so he had quite a mess to tackle. I will absolutely use this company in the future.
Description of Work: Cleaned carpets in 3 bedrooms, a hallway, and a set of stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Sparkletime Cleaning Service
Thank you!

Carlton F.
06/2013
5.0
house cleaning, upholstery cleaning, oriental rug cleaning
  + 1 more
Quick, thorough, professional. I was comp Ethel's satisfied.
Description of Work: Cleaned rugs and sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Sparkletime Cleaning Service
Thank you for the good review.

Stephanie V.
05/2013
5.0
house cleaning
  + -1 more
It went very well. I will use them again.
Description of Work: Housecleanins

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sparkletime Cleaning Service
Thank you!

Marc P.
05/2013
5.0
house cleaning
  + -1 more
Very professional and respectful and honest workers. They completed work in a timely manner. When they returned back to their office (over 1 hour away) they realized they had mistakenly taken a small work step and called to inform me. They drove all the way back to return my step, which im sure used up a lot of their profit just in gas money. Very honest and trustworthy. Highly recommended.
Description of Work: Whole home cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sparkletime Cleaning Service
Thank you

Contact information

8721 Hayshed Ln, Columbia, MD 21045

http://www.officeandhousecleaningservice.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Errands

FAQ

Sparkletime Cleaning Service is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Sparkletime Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Sparkletime Cleaning Service offers free project estimates.
Yes, Sparkletime Cleaning Service offers eco-friendly accreditations.
Yes, Sparkletime Cleaning Service offers a 5% senior discount.
No, Sparkletime Cleaning Service does not offer emergency services.
Yes, Sparkletime Cleaning Service offers warranties.
Sparkletime Cleaning Service offers the following services: House, Office, & Commercial Cleaning. Carpet & Upholstery Cleaning. Post Construction Clean Up. Move Out & Move In Cleaning.
Ask for details.

Contact information

8721 Hayshed Ln, Columbia, MD 21045

http://www.officeandhousecleaningservice.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM