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Sparkletime Cleaning Service

House Cleaning, Carpet Cleaning, Floor Cleaning and Waxing,

About us

Here at Sparkletime we value customer satisfaction, which is why we provide quality carpet cleaning, house cleaning, office cleaning and upholstery cleaning services at a very reasonable price. Sparkletime is family owned, operated, and provides the very best cleaning services in most parts of Maryland. We are registered and insured with one goal. Exceed every customer's expectation every time.

Business highlights

15 years of trusted experience

Services we offer

House, Office, & Commercial Cleaning. Carpet & Upholstery Cleaning. Post Construction Clean Up. Move Out & Move In Cleaning.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6382 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
8%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 126-382 of 382 reviews

Joseph D.
10/2014
4.0
house cleaning, floor cleaning
  + 0 more
Overall a pretty good job. One person arrived at scheduled time and went right to work. Dusted, vacuumed, changed bedding. Dusted all ceiling fans. Cleaned most of the baseboards - missed by the kitchen trash. Missed dusting dining chairs. Missed cleaning one corner area of bedroom. Cleaned all mirrors, sliding doors, vacuumed everywhere, cleaned all hardwood floors. Person arrived alone and had the whole house to clean. She was done after about three hours. Employer showed up towards the end of the three hours to check on how it was going, but she wasn't done yet. He stated that if she missed anything to give a call and they would return to finish, but i didn't think it worth her time and trouble to finish the small areas she missed. I would consider using the service again.
Description of Work: Clean upstairs and downstairs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Sparkletime Cleaning Service
Thank you for choosing us. Sorry about the missed areas.

terry T.
10/2014
5.0
carpet cleaners, house cleaning
  + 0 more
very easy to deal with and schedule. arrived on time. carpet cleaning was tremendous, looks like new. only sent one cleaning person and she did a good, not great job. i have a lot of pictures on the walls and many of the tops were not dusted. baseboards were cleaned, ceiling fan was cleaned. walls were not wiped down, even with obvious smudges. bathrooms look great, kitchen looks great. overall, i would recommend them, but the price should be lowered by $50 or make it a 2 person job. 199 for cleaning, 75 for carpet cleaning.
Description of Work: clean the house and clean carpet in lr and hallway

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$274

Response from Sparkletime Cleaning Service
Thank you. The wall pictures that were not dusted were not hanging firmly and cleaner was scared they would fall if she touched them. She should have asked the customer to bring them down to be dusted – That was pointed out to her. As per price – The customer purchased the deal on line but I believe the house was too small for the deal price. Not our fault. I wish he called us before buying the deal, we would have advised that it’s best for homes over 1500 sq. ft. and under 3500 sq. ft.

iris C.
10/2014
5.0
house cleaning
  + -1 more
Did a great job cleaning my house. They were thorough and professional. Thank you!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Sparkletime Cleaning Service
Thank you for choosing us!

Thomas H.
10/2014
5.0
house cleaning
  + -1 more
my house "sparkled"
Description of Work: did an excellent job cleaning..have hired them for bi weekly cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Sparkletime Cleaning Service
Thank you for your continuous patronage!

Rhonda B.
10/2014
3.0
house cleaning, window cleaning
  + 0 more
They came late in the day with only one person, then added another person even later(after 5) I had to go back and say clean the shower and doors, pick up the rugs and mop, vacuum under the chairs, etc. . They were just tired when they got there after working all day on other homes, I was told by the owner, they gave me extra by cleaning the windows,,,,,,well I wasn't concerned about my windows. Anyway, I feel they could have done much better if they had been there, first thing rather than like an after the fact or maybe I was forgotten until afterwards and he tried to make it work by having them clean a story home with basement after they were tired. Anyway, I do not want to supervise cleaning companies, if I have to do that I will bring in my own people and pay them to do the work at less than what these people were paid and if it had been a thorough cleaning as advertised, the price would have been terrific.
Description of Work: cleaned my home

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$219

Response from Sparkletime Cleaning Service
We came in the day like the customer stated, we can’t be tired by then…. We work as late as 11PM doing move out cleanings for realtors and customers. I don’t know why the customer thinks we would be tired by 2PM which was around the time her work started. It’s not like it’s the same person that does all the houses on the same day. The crew re – cleaned all the areas she pointed out. Our employees don’t argue with customers. If you’re not pleased with the cleaning tell us and we will fix it. We are not perfect but we make sure we do our best to please every single customer.

kathryn S.
10/2014
5.0
house cleaning
  + -1 more
I purchased a special deal. I was contacted right away and a time of service was set. The provider worked with me to accommodate my schedule. The cleaning service employee came right on time and after showing her the areas I wanted cleaned she started right away. She was very pleasant and an extremely dedicated worker. She worked nonstop until my house was spotless!! Her employer came by to checkout and followup on the work that was done which was a very nice thing to do. This is a fabulous cleaning service and I would highly recommend them. Their prices are bit on the high side, yet still competitive with other cleaning services, but they are worth every single penny!!! I was more than pleased with the integrity of the company and will certainly use them again!!
Description of Work: Cleaned my house. Kitchen, basement and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sparkletime Cleaning Service
Thank you so much! Our goal is to please every customer.

Robert W.
10/2014
4.0
house cleaning
  + -1 more
The only issue we had was she did not clean the kitchen floor and we thought that would be included in the services.Yetti did a good job. She was professional, but obviously fairly new. She was courteous and worked hard.
Description of Work: Cleaned the cabinets, dusted, general housecleaning. Only one person.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0


Response from Sparkletime Cleaning Service
Lol, we don't like to mention employee names for privacy reasons. But the employee in question isn't new, she's been with the company for 3 years and is a team lead. The wood floor in this particular kitchen needed more than cleaning, it needed to be re finished. I noticed that when I went there. Customer said cleaner was professional and they still rated her a C for professionalism. I don't get that-:)

Melanie R.
09/2014
5.0
house cleaning
  + -1 more
They contacted me quickly and arrived shortly after they promised to be there. They were great!
Description of Work: She cleaned everything!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Response from Sparkletime Cleaning Service
Thank you for you continuous patronage.

Mario D.
09/2014
4.0
house cleaning
  + -1 more
They were very prompt with the scheduling, the price was good and the quality of work I give them a grade B. Every thing was great except the missed a few things. I only used them once about three month ago.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Sparkletime Cleaning Service
Thank you. I wish those areas were pointed out to us during the walk through.

Ellen F.
09/2014
4.0
house cleaning
  + -1 more
The company was very nice via e-mail. Quick responses and very pleasant. Expressed real regret.
Description of Work: No service provided due to schedule difficulties. Provider could not provide the service when I needed it.
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Response from Sparkletime Cleaning Service
Thank you, but I don't know why we are being rated for a job we did not perform. We did not have availability for the day the customer needed the cleaning. There was nothing we could do about that. It's like rating a five star restaurant a "B" for not sitting you immediately you arrive. Sometimes you have to wait because it's impossible to serve everyone at the same exact time.-:)

Marsha H.
09/2014
5.0
house cleaning
  + -1 more
They had some trouble getting here on the ready scheduled day, but came as asked the next day. No harm, they did an excellent job and were a joy to have in the house.
Description of Work: Cleaned the house from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Response from Sparkletime Cleaning Service
Thank you for choosing us!

Michael R.
09/2014
4.0
house cleaning
  + -1 more
Raining like crazy that day. Man dropped of one lady and she cleaned top to bottom. I don't use a cleaning service often but seem worth the price.
Description of Work: cleaned house

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Sparkletime Cleaning Service
Thank you for choosing us!

Julie D.
08/2014
5.0
house cleaning, window cleaning
  + 0 more
Excellent job and very professional.
Description of Work: Two cleaners arrived within time frame and did a very thorough job for move-in cleaning including all shelving, drawer units, kitchen appliances (inside and outside of refrigerator, stove, microwave), floors, carpets, ceiling fans and bathrooms. They also cleaned the inside of all windows and blinds. Cleaning supplies were provided by Sparkletime. I will continue to use this service on a bi-weekly basis going forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Sparkletime Cleaning Service
Thank you for choosing us!

Daniel H.
08/2014
5.0
house cleaning
  + -1 more
Our experience was good. They were very patient with us and our children. They were really nice to work with. We also had our carpets cleaned the same day and they coordinated well with each other.
Description of Work: I purchased the big deal for $199 for a Whole Home Housecleaning (Homes up to 3,500 sq. ft.) They also cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Sparkletime Cleaning Service
Thank you for choosing us!

Kathi N.
08/2014
5.0
house cleaning, oriental rug cleaning
  + 0 more
They cleaned the house top to bottom. Bathrooms, wiped down total kitchen all floorboards and floors and window sills. Rafters in back of basement were cleared of heavy dust. Rugs,some had heavy stains, were cleaned very nice. Hard working and very polite.
Description of Work: Move out cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Response from Sparkletime Cleaning Service
Thank you for your patronage!

Mary M.
08/2014
5.0
house cleaning
  + -1 more
They did an amazing job. Two women showed up and went straight to work, for 3 hours, no breaks. They scrubbed the bathrooms, the kitchen and the baseboards. Even cleaned the outside porch which I wasn't expecting. I got their deal for $200 for a whole house cleaning, and then just paid the difference for a move out cleaning (empty house), and it was so worth it.
Description of Work: Full condo move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from Sparkletime Cleaning Service
Thank you for your patronage!

Eric F.
08/2014
4.0
house cleaning
  + -1 more
Went fine - only one woman was there cleaning, so things went slowly, but they were polite, professional, and did the job.
Description of Work: Move-in cleaning service for 4-br home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sparkletime Cleaning Service
Thank you for your patronage!

Angela R.
08/2014
5.0
house cleaning
  + -1 more
They did an excellent job. Scheduling was smooth and they came in with a serious work ethic. I was very satisfied.
Description of Work: A team of three cleaned my 1,500 square foot home for 4-5 hours. Two people primarily cleaned and one was asking me questions about what needed to be cleaned. They cleaned everything including my son's room, his bathroom, three other bathrooms, my room, vacuumed, cleaned the basement, dusted including the baseboards and even my dishes and emptied out my trash cans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from Sparkletime Cleaning Service
Thank you -:)

Bob M.
08/2014
5.0
house cleaning
  + -1 more
They worked my house cleaning in ahead of schedule. My house has been collecting dirt for about 1.5 years now. They mixed up the schedule and showed up an hour early with nobody home, but they worked it out and came back later the same night! A couple very nice woman came to clean and were followed up in the beginning and the end by their supervisor. Everyone was very professional and it shows in the job they did throughout the house. I would have them back anytime!
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Sparkletime Cleaning Service
Thank you for your patronage!

Robert & Carolyn A.
08/2014
5.0
house cleaning
  + -1 more
They were very good. They did what we wanted done and they did it well. They had to call two different times for the appointment. The people that came to our home were excellent however my experience over the phone would be given a B.
Description of Work: They cleaned our floors and the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$199

Response from Sparkletime Cleaning Service
Thank you for choosing us.

Altrena M.
08/2014
5.0
house cleaning
  + -1 more
It was fine. it was amazing. I liked that they cleaned the whole house. They dusted, did the floors, they even did a little of straightening up as well as cleaning the kitchen and bathrooms. They brought their own products. One person came initially and halfway through someone else came to help.
Description of Work: I purchased a big deal for a whole home housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Sparkletime Cleaning Service
Thank you for your patronage :-)

nola C.
08/2014
4.0
house cleaning
  + -1 more
Cleaning was complete but not detailed: crumbs left around oven, refrigerator polish was only on 3/4 of doors
Description of Work: Cleaned 3300 sq ft home

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199

Response from Sparkletime Cleaning Service
Customer requested fridge cleaning which wasn’t part of the deal he purchased, we informed him it will be an additional $20, he said ok. On day of service after fridge was completely cleaned, customer turned around and said he didn’t want his fridge cleaned anymore; we informed him it was too late as we had spent 30 minutes cleaning it and we still have to charge the $20. Cleaning was completed, a walk through was done, we called customer from the office and he expressed satisfaction. Reading this review is a surprise, we don’t even polish refrigerators, and so I don’t know what customer meant by only 3/4 of fridge door was polished. I hope this wasn't because the customer was upset about the $20 charge!

Sean R.
07/2014
4.0
house cleaning
  + -1 more
I was very happy with them. They were willing to work in out time frame. They made sure we were happy and the superviour asks if we were. We are using them on a regular basic.
Description of Work: I purchased a big deal for a Whole Home Housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Sparkletime Cleaning Service
Thank you.

Tracey K.
07/2014
5.0
house cleaning
  + -1 more
Very good job, pleased with the service provided by the two ladies
Description of Work: One time town house clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$185

Response from Sparkletime Cleaning Service
Thank you for your patronage.

Anne R.
07/2014
5.0
house cleaning
  + -1 more
She above. One person, excellent job.
Description of Work: Vacuumed, dusted, scrubbed the bathroom, polished furniture, overall cleaned a large farmhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Sparkletime Cleaning Service
Thank you for your patronage.

Contact information

8721 Hayshed Ln, Columbia, MD 21045

http://www.officeandhousecleaningservice.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Errands

FAQ

Sparkletime Cleaning Service is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Sparkletime Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Sparkletime Cleaning Service offers free project estimates.
Yes, Sparkletime Cleaning Service offers eco-friendly accreditations.
Yes, Sparkletime Cleaning Service offers a 5% senior discount.
No, Sparkletime Cleaning Service does not offer emergency services.
Yes, Sparkletime Cleaning Service offers warranties.
Sparkletime Cleaning Service offers the following services: House, Office, & Commercial Cleaning. Carpet & Upholstery Cleaning. Post Construction Clean Up. Move Out & Move In Cleaning.
Ask for details.

Contact information

8721 Hayshed Ln, Columbia, MD 21045

http://www.officeandhousecleaningservice.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM