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Oxi Fresh of Columbia Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning

About us

All Oxi Fresh Employees are highly trained full-time technicians, specializing in Commercial and Residential Carpet & Upholstery Cleaning. We do not use independent contractors. All employees are highly trained and taught not only how to do a great job cleaning, but also how to leave your home - nice and neat when we leave. We wear shoe covers and put down tarps/towels on your hardwood floors. You wont be left with a mess to clean up afterwards like many other subcontractors. If you are looking for a commercial cleaning job to be done - we work 7/24 to serve our commercial customers. We have a large crew, so we can 'get in and get out' as soon as possible. Carpets are typically dry in 1-2 hours, which gives us the ability to clean doctors offices, restaurants and large office buildings without disrupting your business. We accept checks and major credit card. Payment is due at the time of service.

Business highlights

14 years of trusted experience

Services we offer

Commercial and residential DEEP and maintenance Carpet Cleaning, Tile and Grout and Upholstery Cleaning. Check out our reviews - they are the best in Baltimore!

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 651-675 of 1419 reviews

ERICH H.
09/2013
5.0
carpet cleaners
  + -1 more
They called the next day to set up an appointment. They did a good job. They arrived on time and completed the 4 rooms. It is older carpet and they did a great job getting stains out.
Description of Work: I purchased a Big Deal for Four Rooms of Carpet Cleaning and Stain Protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for taking the time to review our company. We look forward to cleaning for you again in the near future.

Pedro P.
09/2013
4.0
carpet cleaners
  + -1 more
I was expecting some eco friendly chemicals so I wasn't so happy with the way they did it. They cleaned up, but I understand they are a different kind of business.
Description of Work: We purchased a big deal for Oxi Fresh of Central Maryland for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Oxi Fresh of Columbia Carpet Cleaning
Huh? I'm confused about the review. We are a completely GREEN carpet cleaning company. Our chemicals ARE eco - friendly. I'm sorry if that wasn't explained fully.

Terry R.
09/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very professional and friendly service. The service person was able to show me, physically, that the process was working! There is a distinct odor left behind (perfumey) but it dissipates within 24 hours.
Description of Work: The provider cleaned the rug in our family room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Oxi Fresh of Columbia Carpet Cleaning
I'm glad to see that you were happy with the results. It's odd that there was a perfume smell because we don't use any fragrance in our chemicals.

Melissa W.
09/2013
5.0
carpet cleaners
  + -1 more
What a fantastic job they did on my carpets! John was very professional and did a wonderful job. I have dogs and was not sure if the stains would come up, but they did. I purchased the special through Angies list and paid a bit extra to get my steps done as well. It was well worth the money. I will certainly use Oxi Fresh again. Thanks, Melissa
Description of Work: Cleaned carpets in 3 rooms and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Oxi Fresh of Columbia Carpet Cleaning
Thanks for taking the time to review our company. We are blessed to have John working with us. He is a true professional.

Sylvia D.
09/2013
5.0
carpet cleaners
  + -1 more
Steps are very hard to clean and have lots of traffic. He did a great job. He got up all the stains in the bedroom and the family room looked great. He was friendly, neat, clean and professional. The carpets dry very quickly and smell nice.
Description of Work: The provider cleaned my family room, a terribly stained bedroom, and 2 sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for taking the time to review our company. We are happy to hear that you think we did a great job!

Jane Z.
09/2013
5.0
carpet cleaners
  + -1 more
My dog-stained carpets were beautiful and dried within two hours (even on a humid day). I had no idea the carpets would look so good after they weer cleaned. And, they are a green company, so I don't have to worry about harmful chemicals. He called as he was on his way with an estimate of arrival time, and arrivede promptly within that time frame.
Description of Work: I had a coupon for $99 for three rooms and one hall. I paid extra for another hallway. He prespotted and pre-treated as he clenaed. His large dual brush system even sucked up ground in dog fur.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Oxi Fresh of Columbia Carpet Cleaning
Thanks for your review. We are a green cleaning company that use very little water that leaves your carpets moist, but not wet!

Judie R.
09/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
He got dog urine stains completely out of the carpets! Beautiful results.
Description of Work: Cleaned wall to wall carpet in living room, dining room, hall and 2 bedrooms and 2 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Oxi Fresh of Columbia Carpet Cleaning
Thanks for the review - We are pet and odor stain experts and generally are able to remove all odors.

linda H.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was grateful for the flexibility of the vendor. They did a great job on my furniture.
Description of Work: I had purchased carpet cleaning but realized that the carpet needed replaced. The provider worked with me and substituted upholstery cleaning .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Oxi Fresh of Columbia Carpet Cleaning
We are glad to hear that you were happy with our services.

Michelle G.
09/2013
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
John Called the morning of to confirm appt. and let me know he might be a few minutes early and to ask if this was o.k. He arrived about 15 early , which worked out great. Cleaned items and talked about the best way to keep furniture and rugs in good shape. Some spot needed extra work and he did those using steam and touched up by hand scrubbing. Couch looks like new, everything else looks great. Would definately recommend and use again!
Description of Work: Cleaned couch, reclining chair and two area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for taking the time to review our company. We work hard to make sure our customers are happy!

Kathleen D.
09/2013
5.0
carpet cleaners
  + -1 more
Ken was absolutely amazing! Extremely professional and prompt service. I had pet odor that was completely removed and mild stains that were removed. My dog had another accident post-cleaning and Ken came back twice to ensure the new odor was removed completely. I would give his service and professionalism an A+ if I could.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Response from Oxi Fresh of Columbia Carpet Cleaning
We agree. Ken is Amazing - he is a great guy and a very hard worker. Thanks for your review.

eileen L.
09/2013
3.0
carpet cleaners
  + -1 more
Man that came was very nice and professional, but I was surprised the machine used was like one I have at home but maybe with a little more power. Carpets seemed to come clean, but stayed wet for a few days, and that was a not expected. When I get a professional company to come in and clean carpets I expect a high power machine that will suck the water out pretty completely so that I can walk on it a few hours. I will not use this company again for that reason. Felt I could of done the same job with my Bissell carpet cleaner
Description of Work: cleaned carpets in 3 small rooms

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$88

Response from Oxi Fresh of Columbia Carpet Cleaning
Thanks for the review. Not sure why we weren't able to completely make you happy. Our machines are professional machines with much much more power than a Bissel. The carpets staying wet is very odd, not sure why that would happen. As you can see from the other reviews, the carpet stays moist for about an hour typically.

Nellie H.
09/2013
5.0
carpet cleaners
  + -1 more
I love this company. He was on time, there were no extra charges, the carpet looks fantastic, the stairs look wonderful and the carpet is dry an hour later! I highly recommend this company!
Description of Work: Cleaned my carpets and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Oxi Fresh of Columbia Carpet Cleaning
We LOVE this company too.!! Thanks for your review.

Bill S.
09/2013
1.0
carpet cleaners
  + -1 more
I scheduled two appointments and the did not show up for either appointment. I want my money refunded immediately to my credit card
Description of Work: Nothjng

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$111

Response from Oxi Fresh of Columbia Carpet Cleaning
The TRUTH is one appt was scheduled. Our tech called [member name removed] and said that he'd be late - approximately 1 hour late. [member name removed] said she would re-schedule, because she couldn't wait. We have called her 7 times now! - 7 times and emailed her with no reply. Unfortunately, some folks don't report all the facts.

Veronica B H.
09/2013
3.0
carpet cleaners
  + -1 more
Very nice folks. Carpet overly wet when done. And still dirty...
Description of Work: "Cleaned" the carpets...

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Response from Oxi Fresh of Columbia Carpet Cleaning
We will be contacting you to re-clean your home and make you happy!

Betty F.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I had to change the first appointment at the last minute and the company was very gracious. The technician called before he came and then arrived promptly. I liked that he took time to explain the cleaning method and then read the cleaning directions on the sofa and chairs before starting. We were happy with the finished product.
Description of Work: Cleaned sofa, chair and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Oxi Fresh of Columbia Carpet Cleaning
Thanks for the fabulous review. We look forward to cleaning for you again soon.

Claire D.
09/2013
5.0
upholstery cleaning
  + -1 more
The gentleman that came explained what he was going to do, what I could expect based on the age and condition of the items being cleaned. He reviewed each item as he completed it. He was very thorough and professional. He explained all products he was using and he also discussed with me how to care for my items in the future. I was very pleased with the service.
Description of Work: Cleaned 2 love seats and one chair. Vacuumed, spotted, steamed cleaned 2 silk damask love seats, one over 30 years old and one velvet chair over 30 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you so much for taking the time to review our company. We are glad you were happy with the results. We are very blessed to have John working with us. He is a true professional.

Eric S.
09/2013
5.0
carpet cleaners
  + -1 more
Everything went great. We bought a house that had newer carpet, but unfortunately had some unpleasant smells. We had the carpets cleaned, deodorized, and protected. The company was great on the phone, I felt that they were being honest with what services would help me... not just sell me everything they had. I actually elected to buy more than was recommended. The cleaner was incredible. The carpets look great, and smelled fresh. The best part was, we could walk on the carpet in a couple of hours. We only had 1 week to move into our home, and the short drying time was a huge help. Great company and great people. We caught a deal on Angie's list and that made the experience even better.
Description of Work: Cleaned all the carpet in a home we just purchased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you so much for your review. We know you have choices and we appreciate you choosing our company. Thanks again.

Donna T.
09/2013
4.0
carpet cleaners
  + -1 more
The carpet was burber and haven't been cleaned in a very long time. there were a few spots that he couldn't get out. I did expect that some of them would come out, but they didn't.
Description of Work: cleaned the stairs and basement rugs. .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Oxi Fresh of Columbia Carpet Cleaning
I"m sorry that you were not completely satisfied with the cleaning of your berber carpet. You state that it hadn't been cleaned in a long time. Berber is difficult to clean and if the carpet is old or extremely dirty, it's impossible to meet high expectations. I'm sorry we didn't quite meet your needs.

Lisa G.
09/2013
3.0
carpet cleaners
  + -1 more
The person who came cleaned the carpets, but brought out a smell in the carpet. I cannot have chemicals used in my carpets, which is why I chose the provider. However, I did not expect to smell a bad smell after my carpets were cleaned. It would have been good if this was explained to me before it was done, and some remediation had been done even before the job was finished.
Description of Work: The provider cleaned my carpets in my home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

steven S.
09/2013
5.0
carpet cleaners
  + -1 more
The service provider arrived on time. He was professional and courteous. He did an outstanding job of cleaning the carpets including getting pet stains out of the carpet. he was finished right on time.
Description of Work: Cleaned all carpets in my townhouse

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jacqueline D.
09/2013
5.0
carpet cleaners
  + -1 more
They did a wonderful job and explained everything that they were doing. They went above and beyond by cleaning a couple of tough spots that we had. Would highly recommend them.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra T.
09/2013
5.0
carpet cleaners
  + -1 more
He did a great job. It looks so much better. The only thing I was unhappy about was that I paid an $120 for him to spray my carpets with an enzyme to prohibit my cats from urinating on the carpets as they had done before. It didn't work.
Description of Work: Cleaned carpets in living room, two bedrooms, hall and walk in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Lata A.
09/2013
5.0
carpet cleaners
  + -1 more
The job was done professionally and well - he showed up on time and completed the job efficiently. The carpets look like new!
Description of Work: Cleaned and deodorized carpets in 3 rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Margie W.
09/2013
3.0
carpet cleaners
  + -1 more
Setting up the appointment was easy. The technician arrived on time and was professional. However, I just didn't like the results. There were a few traffic areas that looked good but the stairs still looked dark on the edges and it's not worn out, I won't be using this type of carpet cleaning again, and instead use the old school steam cleaning system.
Description of Work: I had 4 rooms carpet cleaning.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$111

Anne C.
09/2013
5.0
carpet cleaners
  + -1 more
Perfect! Exactly what I wanted and exactly what I expected.
Description of Work: Cleaned carpets. Stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for taking the time to review our company. We appreciate your feedback. Thanks!

Contact information

8840 Columbia 100 Pkwy Ste 120, Columbia, MD 21045

http://www.oxifresh.com/locations/md/columbia-carpet-cleaning

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Trade License Locale
Maryland

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Oxi Fresh of Columbia Carpet Cleaning is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Oxi Fresh of Columbia Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Oxi Fresh of Columbia Carpet Cleaning offers free project estimates.
Yes, Oxi Fresh of Columbia Carpet Cleaning offers eco-friendly accreditations.
Yes, Oxi Fresh of Columbia Carpet Cleaning offers a 5% senior discount.
No, Oxi Fresh of Columbia Carpet Cleaning does not offer emergency services.
No, Oxi Fresh of Columbia Carpet Cleaning does not offer warranties.
Oxi Fresh of Columbia Carpet Cleaning offers the following services: Commercial and residential DEEP and maintenance Carpet Cleaning, Tile and Grout and Upholstery Cleaning. Check out our reviews - they are the best in Baltimore!
Ask for details.

Contact information

8840 Columbia 100 Pkwy Ste 120, Columbia, MD 21045

http://www.oxifresh.com/locations/md/columbia-carpet-cleaning

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM