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Oxi Fresh of Columbia Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning

About us

All Oxi Fresh Employees are highly trained full-time technicians, specializing in Commercial and Residential Carpet & Upholstery Cleaning. We do not use independent contractors. All employees are highly trained and taught not only how to do a great job cleaning, but also how to leave your home - nice and neat when we leave. We wear shoe covers and put down tarps/towels on your hardwood floors. You wont be left with a mess to clean up afterwards like many other subcontractors. If you are looking for a commercial cleaning job to be done - we work 7/24 to serve our commercial customers. We have a large crew, so we can 'get in and get out' as soon as possible. Carpets are typically dry in 1-2 hours, which gives us the ability to clean doctors offices, restaurants and large office buildings without disrupting your business. We accept checks and major credit card. Payment is due at the time of service.

Business highlights

14 years of trusted experience

Services we offer

Commercial and residential DEEP and maintenance Carpet Cleaning, Tile and Grout and Upholstery Cleaning. Check out our reviews - they are the best in Baltimore!

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 1419 reviews

Joan U.
08/2022
5.0
carpet cleaners
  + -1 more
Arrived on time as indicate, explained everything. Did a great job, very happy with the results.
Description of Work: Carpet cleaning and scotch guarding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Benjamin G.
04/2022
5.0
carpet cleaners
  + -1 more
They did everything we requested and arrived right on time. Great service.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

David F.
10/2021
5.0
carpet cleaners
  + -1 more
Great price. They came early and did a wonderful job!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Pat S.
08/2021
5.0
carpet cleaners
  + -1 more
Nice results and they went the extra mile and did 2 runners for free.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Jack L.
03/2021
5.0
carpet cleaners
  + -1 more
Bought a new house and needed the carpets in the bedrooms, hallways, and stairwells cleaned. They did a fantastic job, very thorough, the carpet looks and smells great.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA L.
11/2020
5.0
carpet cleaners
  + -1 more
Excellent. He was very thorough. Polite and personable, too. I loved that the carpet was clean but not soaking wet when he finished.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for choosing Oxi Fresh and for leaving us such a great review. We take pride in our work and we are proud to be so highly rated. We look forward to cleaning for you again soon.

Par M.
10/2020
5.0
carpet cleaners
  + -1 more
Very professional. Explained process cleaning. Will hire again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129.99

Response from Oxi Fresh of Columbia Carpet Cleaning
We never get tired of hearing that we did a great job. Thank you for taking the time to review our company.

Tara L.
09/2020
5.0
carpet cleaners
  + -1 more
My carpets look great and Phillip, who performed the service, was professional and courteous.
Description of Work: Carpet cleaning, stairs in 3-story home, 4 bedrooms, 1 hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Oxi Fresh of Columbia Carpet Cleaning
We are thrilled that you are happy with our service. Please tell your friends and family about Oxi Fresh. Thanks!

Florice S.
08/2020
5.0
carpet cleaners
  + -1 more
It went fantastic! A reasonable price, very professional. Treated the high traffic area and made the whole carpet look brand new!
Description of Work: Carpet cleaning for 2 bedrooms.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Oxi Fresh of Columbia Carpet Cleaning
Thanks for the great review. We take pride in our work and always strive for an "A" rating. We hope to clean for you again soon.

Danielle E.
06/2020
5.0
carpet cleaners
  + -1 more
Ken did an amazing job on our carpets! We needed a refresh after a tenent moved out and the carpet looks brand new!! Thank you!! Oxi Fresh is the best process and Ken the owner is a great guy!! Responed to my request with in an hour!!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you, Thank you, Thank you. We greatly appreciate you taking the time to review our company. We take reviews very seriously. Thanks again, we love our customers.

Lucretiu P.
05/2020
3.0
carpet cleaners
  + -1 more
The personnel was courteous, nice, and did its job with diligence, but I think there is a problem is with their cleaning system. They put some detergent and a machine is fluffing the carpet. If the carpet is so and so, in the end it will look cleanish, but all the dust, dirt, and the newly added detergent are left in for you to beath in.
Description of Work: Cleaning carpets

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$320

Response from Oxi Fresh of Columbia Carpet Cleaning
I think we have a misunderstanding. Our cleaning system does remove all detergent and dirt and we take it with us. We will reach out to this customer immediately and re-clean their home.

Marian W.
03/2020
5.0
carpet cleaners
  + -1 more
Excellent job! Carpets dried in about an hour. The nap of the carpet looks brand new. I will use this carpet service again.
Description of Work: Two carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for taking the time to review our company. We take great pride in our service and strive to do a great job every time. We look forward to cleaning for you again soon.

Matt W.
01/2020
5.0
carpet cleaners
  + -1 more
Contacted the company and within 24 hours they scheduled a cleaning for later that week. A crew of 2 showed up on time and cleaned 3 rooms. The quality of the work was excellent and left the carpets looking and smelling great. Would definitely hire again.
Description of Work: Carpet cleaning and deodorizing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for the great review. We take pride in our work and it shows in our reviews. We are proud to be the top rated carpet cleaner on A.L. Thanks again, we look forward to cleaning for youa gain soon.

A B.
01/2020
1.0
carpet cleaners
  + -1 more
I needed pet stains and traffic areas done in one room. unfortunately, after one brief message that they would get back to me, they apparently couldn’t be bothered. For a company with such glowing reviews this is a real disappointment. If they weren’t interested, they could’ve had the courtesy to tell me.
Description of Work: It didn’t, they couldn’t be bothered to contact me about the job.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Oxi Fresh of Columbia Carpet Cleaning
We take reviews very very seriously. We record every call we make and every call we receive. This was simply [Member Name Removed] misunderstanding. [Member Name Removed] call was made to the customer. We contacted the customer immediately to resolve this issue.

ALEX H.
08/2019
5.0
carpet cleaners
  + -1 more
The technician, Eric, was right on time. He was courteous, professional and efficient. He offered some extras but didn't push them.
Description of Work: We wanted basic carpet cleaning at a good price. We used the Angie's List coupon and added a hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

Response from Oxi Fresh of Columbia Carpet Cleaning
We are very blessed to have Eric working for us. He is a true asset to our company. We are thrilled you are happy with our services. We look forward to cleaning for you and your friends again soon.

Aileen K.
08/2019
3.0
carpet cleaners
  + -1 more
I asked where is your truck? Instead of your car. We have a carpet shampooer machine.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Oxi Fresh of Columbia Carpet Cleaning
We will reach out to you today. We have trucks and our machines are NOT shampoo machines. They weight 44 lbs, cost over $3,000 each. I Don't understand this review. I will figure out what is wrong.

Tammy W.
07/2019
2.0
carpet cleaners, ceramic tile
  + 0 more
Very dissatisfied. Worker came unprepared. no equipment - said it was broken so didn't have equipment to do it correctly. he said that he could do it by hand which I wasn't confident that it would work out which it did not. He proceeded to do on knees with rags/paper towels. Still stained and dirty. I took this long to respond with my review but decided I really should do so for others to know what to expect. Oxi does a nice job on furniture cleaning and carpets but not tile grout.
Description of Work: Tile Grout Cleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Oxi Fresh of Columbia Carpet Cleaning
Ms. [Member Name Removed], Thanks for your review - I'm shocked to see this review. I will reach out to you today. This service was more than a year ago, if I known there was an issue - I would have solved the problem immediately. I'll make this right. Earl

Charles M.
06/2019
5.0
carpet cleaners
  + -1 more
The tech came on time and was very professional. The carpets were cleaned to my satisfaction. I would hire again.
Description of Work: I had the carpets in my three bedrooms and steps cleaned as well as my family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for the great review. We are glad you were happy with the results. Please tell your friends and family about Oxi Fresh Carpet Cleaning. We are very proud to have the best reviews on this site. Thank you for your business and we look forward to cleaning for you again soon.

Patricia G.
05/2019
4.0
carpet cleaners
  + -1 more
The technician showed up on time and was very courteous and professional. I had scheduled to clean 3 areas, consisting of 2 bedrooms and a small hallway. I was disappointed that the Company had not explicitly stated the square footage equivalent for an area and my job was determined to be more than 3 areas. I therefore decided to have only the bedroom carpets cleaned to meet the 3 area equivalent. The technician did an excellent job and the carpets looked great.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for taking the time to review our company. We strive for an "A" rating every time. Angie's List requires us to list number of rooms and total square footage on our advertising. Our $99.00 special is an exceptionally low price. I'm sorry for the confusion and will see if we can get the language changed. Thanks

Carol M.
03/2019
5.0
carpet cleaners
  + -1 more
They did a good job cleaning a few rooms of carpeting.
Description of Work: rug cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Oxi Fresh of Columbia Carpet Cleaning
Thanks for the great review. We take great pride in our work. All of our techs are highly trained, both on our cleaning methods and how to treat our customers. We serve the entire Baltimore area and look forward to cleaning for you again.

Patricia J.
10/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
great awesome customer service. very pleased with result
Description of Work: upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for taking the time to review our company. We are very thankful for our customers and do our best to make everyone happy. Please tell your friends and family about Oxi Fresh. Thanks again, Earl

Sharon B.
10/2018
5.0
carpet cleaners
  + -1 more
Excellent job.There was a misunderstanding and I was very please with the manager professionalism second to none.
Description of Work: carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Oxi Fresh of Columbia Carpet Cleaning
We never get tired of hearing that we did a great job. Thanks for giving us feedback. We truly valuable our customers. We service the entire Baltimore area and clean carpet, Tile and Grout and upholstery. Thanks again!

Rodney U.
10/2018
5.0
carpet cleaners
  + -1 more
Went very well; no complaints or issues. I would use again
Description of Work: Carpet cleaning in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for the great review. We strive for an "A" review every time. Our techs are highly trained and take pride in making all of our customers happy. Please tell your friends and family about Oxi Fresh Carpet Cleaning.

Brian S.
10/2018
5.0
carpet cleaners
  + -1 more
They did a great job. Great experience from start to finish. They were prompt in setting up a time, the technician arrived on time, explained exactly what he was going to do, he worked hard, and did a fantastic job. Would definitely hire again.
Description of Work: Had the carpet cleaned in five rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Oxi Fresh of Columbia Carpet Cleaning
We never get tired of hearing that we did a great job. Thanks for taking the time to review our company. We clean Carpet, Upholstery and Tile and Grout, we look forward to cleaning for you again soon.

Robert S.
10/2018
5.0
carpet cleaners
  + -1 more
Everything was great! I was able to quickly confirm an appointment and Devin showed up right on time. He clearly explained the process and quickly got to work. As he completed each room he recommended I look for any spots he may have missed or needed additional attention; there were none. Payment was easy, but there was a little mistake where a charge of $2,400 was submitted instead of $240. It was an honest mistake that neither of us caught while going through the payment process. I alerted Devin and he was so apologetic I felt bad! I knew it was a mistake so it wasn't a big deal to me. However, he adjusted my final balance and gave me a free room to make up for the inconvenience. Overall, I was extremely happy and will certainly be using Oxifresh in the future! Devin is awesome and I hope Oxifresh appreciates his customer service and overall extremely positive attitude. We need many more "Devins" in this world!
Description of Work: Three Rooms Cleaned and Deoderized

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Oxi Fresh of Columbia Carpet Cleaning
Thanks for the review. I'm sorry we made the credit card mistake. We do our very best to make sure all of our customers are happy. We are thrilled to report that we just cleaned our 21,000th customers homes. Thanks again, and we look forward to cleaning for you again soon.

Contact information

8840 Columbia 100 Pkwy Ste 120, Columbia, MD 21045

http://www.oxifresh.com/locations/md/columbia-carpet-cleaning

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Trade License Locale
Maryland

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Oxi Fresh of Columbia Carpet Cleaning is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Oxi Fresh of Columbia Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Oxi Fresh of Columbia Carpet Cleaning offers free project estimates.
Yes, Oxi Fresh of Columbia Carpet Cleaning offers eco-friendly accreditations.
Yes, Oxi Fresh of Columbia Carpet Cleaning offers a 5% senior discount.
No, Oxi Fresh of Columbia Carpet Cleaning does not offer emergency services.
No, Oxi Fresh of Columbia Carpet Cleaning does not offer warranties.
Oxi Fresh of Columbia Carpet Cleaning offers the following services: Commercial and residential DEEP and maintenance Carpet Cleaning, Tile and Grout and Upholstery Cleaning. Check out our reviews - they are the best in Baltimore!
Ask for details.

Contact information

8840 Columbia 100 Pkwy Ste 120, Columbia, MD 21045

http://www.oxifresh.com/locations/md/columbia-carpet-cleaning

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM