Oxi Fresh of Columbia Carpet Cleaning

Arrived on time as indicate, explained everything. Did a great job, very happy with the results.

They did everything we requested and arrived right on time. Great service.

Great price. They came early and did a wonderful job!

Nice results and they went the extra mile and did 2 runners for free.

Bought a new house and needed the carpets in the bedrooms, hallways, and stairwells cleaned. They did a fantastic job, very thorough, the carpet looks and smells great.

Excellent. He was very thorough. Polite and personable, too. I loved that the carpet was clean but not soaking wet when he finished.

Very professional. Explained process cleaning. Will hire again.

My carpets look great and Phillip, who performed the service, was professional and courteous.

It went fantastic! A reasonable price, very professional. Treated the high traffic area and made the whole carpet look brand new!

Ken did an amazing job on our carpets! We needed a refresh after a tenent moved out and the carpet looks brand new!! Thank you!! Oxi Fresh is the best process and Ken the owner is a great guy!! Responed to my request with in an hour!!

The personnel was courteous, nice, and did its job with diligence, but I think there is a problem is with their cleaning system. They put some detergent and a machine is fluffing the carpet. If the carpet is so and so, in the end it will look cleanish, but all the dust, dirt, and the newly added detergent are left in for you to beath in.

Excellent job! Carpets dried in about an hour. The nap of the carpet looks brand new. I will use this carpet service again.

Contacted the company and within 24 hours they scheduled a cleaning for later that week. A crew of 2 showed up on time and cleaned 3 rooms. The quality of the work was excellent and left the carpets looking and smelling great. Would definitely hire again.

I needed pet stains and traffic areas done in one room. unfortunately, after one brief message that they would get back to me, they apparently couldn’t be bothered. For a company with such glowing reviews this is a real disappointment. If they weren’t interested, they could’ve had the courtesy to tell me.

The technician, Eric, was right on time. He was courteous, professional and efficient. He offered some extras but didn't push them.

I asked where is your truck? Instead of your car. We have a carpet shampooer machine.

Very dissatisfied. Worker came unprepared. no equipment - said it was broken so didn't have equipment to do it correctly. he said that he could do it by hand which I wasn't confident that it would work out which it did not. He proceeded to do on knees with rags/paper towels. Still stained and dirty. I took this long to respond with my review but decided I really should do so for others to know what to expect. Oxi does a nice job on furniture cleaning and carpets but not tile grout.

The tech came on time and was very professional. The carpets were cleaned to my satisfaction. I would hire again.

The technician showed up on time and was very courteous and professional. I had scheduled to clean 3 areas, consisting of 2 bedrooms and a small hallway. I was disappointed that the Company had not explicitly stated the square footage equivalent for an area and my job was determined to be more than 3 areas. I therefore decided to have only the bedroom carpets cleaned to meet the 3 area equivalent. The technician did an excellent job and the carpets looked great.

They did a good job cleaning a few rooms of carpeting.

great awesome customer service. very pleased with result

Excellent job.There was a misunderstanding and I was very please with the manager professionalism second to none.

Went very well; no complaints or issues. I would use again

They did a great job. Great experience from start to finish. They were prompt in setting up a time, the technician arrived on time, explained exactly what he was going to do, he worked hard, and did a fantastic job. Would definitely hire again.

Everything was great! I was able to quickly confirm an appointment and Devin showed up right on time. He clearly explained the process and quickly got to work. As he completed each room he recommended I look for any spots he may have missed or needed additional attention; there were none. Payment was easy, but there was a little mistake where a charge of $2,400 was submitted instead of $240. It was an honest mistake that neither of us caught while going through the payment process. I alerted Devin and he was so apologetic I felt bad! I knew it was a mistake so it wasn't a big deal to me. However, he adjusted my final balance and gave me a free room to make up for the inconvenience. Overall, I was extremely happy and will certainly be using Oxifresh in the future! Devin is awesome and I hope Oxifresh appreciates his customer service and overall extremely positive attitude. We need many more "Devins" in this world!