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Oxi Fresh of Columbia Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning

About us

All Oxi Fresh Employees are highly trained full-time technicians, specializing in Commercial and Residential Carpet & Upholstery Cleaning. We do not use independent contractors. All employees are highly trained and taught not only how to do a great job cleaning, but also how to leave your home - nice and neat when we leave. We wear shoe covers and put down tarps/towels on your hardwood floors. You wont be left with a mess to clean up afterwards like many other subcontractors. If you are looking for a commercial cleaning job to be done - we work 7/24 to serve our commercial customers. We have a large crew, so we can 'get in and get out' as soon as possible. Carpets are typically dry in 1-2 hours, which gives us the ability to clean doctors offices, restaurants and large office buildings without disrupting your business. We accept checks and major credit card. Payment is due at the time of service.

Business highlights

14 years of trusted experience

Services we offer

Commercial and residential DEEP and maintenance Carpet Cleaning, Tile and Grout and Upholstery Cleaning. Check out our reviews - they are the best in Baltimore!

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 326-350 of 1419 reviews

Maria M.
12/2014
5.0
carpet cleaners
  + -1 more
Excellent service, knowledgeable technican! The service provider (whose name I have forgotten) was VERY pleasant, on time, and very knowledgeable. He explained very clearly how their system works and we discussed whether it would be safe for my particular carpet (SmartStrand). He wasn't certain their system and my carpet would be compatible, so he left the decision up to me. I gave the go-ahead, and the carpet looks and feels great! I was really pleased with the results. Stains are gone, and remain gone (three weeks later), and the dry time was MUCH shorter than other companies'. He also explained a great deal to me about various vacuum cleaners (beater bars, non-beater bars), so I learned a lot beyond Oxi Fresh's system. I will use this company again and highly recommend them.
Description of Work: Cleaned Family Room carpet, two staircases, and upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you very much for taking the time to review our company. We take great pride in our service and look forward to cleaning for you again in the future.

Ra-Shaan N.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great service. On time for scheduled service. Professional
Description of Work: Had sofa, chair and loveseat cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Response from Oxi Fresh of Columbia Carpet Cleaning
We never get tired of hearing that we did a great job. Thanks for taking the time to review us.

Elizabeth R.
12/2014
5.0
carpet cleaners
  + -1 more
Even though no services were provided in the end, everyone I spoke to was kind, professional and knew what they were talking about. They honored my way outdated "big deal", when I was expecting to have to pay the difference between the deal and the regular Angies List cost. The gentleman who had been scheduled to do the cleaning, called me (because he had not yet gotten the cancellation, and was very polite about that), and he talked me through the things to be aware of so that I could find/screen a service provider in my new location. He explained where to look on furniture to find a code that tells you what method works for that fabric. If I had been able to take advantage of their service, I know the outcome would have been good.
Description of Work: I was trying to coordinate several other services, and it took me a long time to finally call to scheduled this -- then it ended up that I had to cancel and was not able to reschedule because I moved out of state. The reason it did not get scheduled was entirely due to me, and my extreme procrastination!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you so much for the review. This may be the best review out of over 700, we didn't clean for you, but you were so happy with our customer service, you wanted to write. I don't think it gets any better than this. Thanks Again.

Susan and Reid F.
12/2014
5.0
upholstery cleaning
  + -1 more
I thought it went really well. They showed up on time and did a good job. It looked good when they left. I don't have any complaints about them at all.
Description of Work: I purchased the Big Deal $89 for Upholstery Cleaning, Deodorizing, and Protectant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you very much for taking the time to review our company. We continue to grow and now are open in Ocean City! We look forward to cleaning for you again.

Steve P.
12/2014
5.0
carpet cleaners
  + -1 more
Timely, thorough, explained all steps. Quality job
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Oxi Fresh of Columbia Carpet Cleaning
Thanks for the great review. We service the entire Baltimore area and have recently opened in Ocean City, MD. We look forward to cleaning for you again soon.

Beth B.
12/2014
5.0
carpet cleaners
  + -1 more
Very smooth. He accidently took my street parking pass, but i did get it back the next week.
Description of Work: Good job cleaning very soiled carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you very much for the review. We take our business very seriously. If we don't get an "A" - we reach out to every customer to see what we can do to make them happy. We look forward to cleaning for you again in the future.

Ronald D.
11/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were awesome. It was a god that did it. He was really very conscientious. He was wonderful and did great job. He cared about the work. He does a rug cleaner that I thought was going to be possible.
Description of Work: We used Oxi Fresh. They cleaned our rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kristin D.
11/2014
5.0
carpet cleaners
  + -1 more
They did a great job. I love that they gave me more square foot than they were supposed to. It was amazing to see things that I had worked on over years go away permanently. They were in and out really fast and it dried really fast. It was topnotch.
Description of Work: We've had our carpet cleaned by Oxi Fresh in the area. They did three rooms and our entire upstairs hallway and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James G.
11/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Showed up on time. Looked at the areas that needed attention. Cleaned all areas quickly. Took out all the spots in the carpet.
Description of Work: Whole house, including stairs and an area rug.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for taking the time to review our company. We take great pride our our profession.

Kevin L.
11/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Ken was prompt, friendly and extremely knowledgeable. He explained the cleaning process, pointed out any trouble areas and managed expectations on "tough" stains. To my amazement, he was able to remove even a very large red wine stain. Couldn't be happier with the results. He even adjusted the invoice on the spot for a Groupon.
Description of Work: 25 x 17 family room, 3 staircases, 1 large area rug, 2 runners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for the positive comments. We are very blessed to have a professional like Ken working with us. He is truly one in a million. We look forward to cleaning for you again soon.

Roy G.
11/2014
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
EXCELLENT...the service technician, Russ, was very punctual and professional. He explained the cleaning process, cautions and actions he would be taken to ensure quality service. Russ never appeared rushed to get the job done but worked at a steady pace. I would have no reservations calling them for repeat service.
Description of Work: Cleaned furniture, rugs and stairs and a hall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Oxi Fresh of Columbia Carpet Cleaning
We truly never get tired of hearing that we did a great job. Thank you for the positive comments! We look forward to cleaning for you again soon.

Frank E.
11/2014
5.0
carpet cleaners
  + -1 more
The technician called prior to the appointment to say he was on time & would be there promptly at the appointed time, which was completely accurate. He was polite, professional & courteous. He explained the philosophy of the company & told us about the products he would be using. We were very impressed about how clean the carpets got. We were less than optimistic because they hadn't been cleaned in a number of years & had been badly soiled by our older, sick dog. We would highly recommend Oxi-Fresh to our friends and family members. As promised, the carpets were very clean & dry within about 2 hours of the service.
Description of Work: Cleaned all of the carpets in our home, approximately 7 rooms of wall-to-wall carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Oxi Fresh of Columbia Carpet Cleaning
We never get tired of hearing that you did a great job! Thanks for the positive review.

Lanell S.
11/2014
5.0
carpet cleaners
  + -1 more
Did a great job cleaning my carpet. Showed up on time. Sometimes when I use a coupon there are hidden charges. This time there was not. I paid for the coupon online and service was provided exactly as I had hoped. With coupon, I would definitely use again.
Description of Work: Used an Angie's List coupon to have my carpet cleaned in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Oxi Fresh of Columbia Carpet Cleaning
We never get tired of hearing that we did a great job. We look forward to cleaning for you again in the near future.

Denise P.
11/2014
5.0
carpet cleaners
  + -1 more
Called prior to arrival as promised. Arrived ahead of schedule and was done in no time at all. Carpets looked wonderful. I will use this service if ever needed again.
Description of Work: Cleaned carpet in 5 empty rooms, 2 hallways and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for taking the time to review our company. We appreciate your feedback. Thanks again!

Seth M.
11/2014
5.0
carpet cleaners
  + -1 more
I was contacted shortly after buying the offer on Angie's List. They did a great job cleaning my carpets and were able to successfully treat some problem spots. I would definitely use them again.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Oxi Fresh of Columbia Carpet Cleaning
Thanks for the great review. We truly do our best to make every customer happy. We look forward to cleaning for you again soon.

Beth Q.
11/2014
5.0
carpet cleaners
  + -1 more
The team was able to get out very bad smoke smell from a whole upstairs and many really bad stains from renters. It was amazing. I honestly thought we were going to have to replace the carpet.
Description of Work: They cleaned carpet in five rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you for your comments. We take our business seriously. We look forward to cleaning for you again soon.

Geri V.
11/2014
2.0
carpet cleaners
  + -1 more
We used the $99 Carpet Cleaning for our family room in the lower level. The Oxi-Clean cleaning left the carpet with a stiff and sticky residue. The carpet appeared so dirty after the Oxi-Cleaning that we hired another cleaning company to come and clean the exact same carpet within weeks of the Oxi-Cleaning. There was a tremendous amount of dirt picked up by the other carpet cleaner - it was evident the Oxi-Cleaning did not clean the carpet.
Description of Work: I purchased the $99 Carpet Cleaning and Stain Protection or Deodorizing for four Areas on Angie's List

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$99

Response from Oxi Fresh of Columbia Carpet Cleaning
This is the first we are hearing about the situation. We will contact this customer in the morning and re-clean the home. Obviously, you can see our ratings. If we knew there was an issue - we would have fixed the situation immediately. If it's wrong, we make it right!

JAMES S.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
These sofas were not in the best of shape, but Oxi Clean did a very thorough job. The technician who did the work was very professional. He explained every step of the process and showed me the very few spots that could not be removed. I was completely pleased with their efforts, would use them again and would recommend them to others.
Description of Work: Cleaned two 85" sofas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you so much for the great review. We appreciate your feedback.

Amanda J.
10/2014
5.0
carpet cleaners
  + -1 more
This company works miracles!! We had to clean our townhouse after having very messy tenants. I was amazed with how well the carpets looked. The gentleman who came to the house was very nice and professional. He was extremely thorough and took pride in his work. We've used professional carpet cleaning services but nothing compares to the results that you will receive with Oxi Fresh. I will certainly use this company again and would highly recommend them!
Description of Work: The provider cleaned carpets in my rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Oxi Fresh of Columbia Carpet Cleaning
We do our best to work miracles...haha. Thanks for the compliment. We do our best and take pride in our companies reputation. Thanks for taking the time to review us.

jim L.
10/2014
5.0
carpet cleaners
  + -1 more
The Tech was very professional, on time and listened to the areas that we felt needed some work. I liked the fact that the carpet was not "soaked" when he left (like it had been before by other carpet cleaners). I would definitely use Oxi Fresh again.
Description of Work: Cleaned carpet in 2 rooms & stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Oxi Fresh of Columbia Carpet Cleaning
We never get tired of hearing that we did a great job. Thanks for the fabulous review.

Willam D.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
provider was great, very nice and professional. He worked to get the sofa and chair clean and they both looked better but not totally clean. May use a regular wet cleaning service next time. If your things are not really dirty this might be fine.
Description of Work: cleaned sofa and chair

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

Response from Oxi Fresh of Columbia Carpet Cleaning
Thanks for the kind words. We use a GREEN system that isn't toxic, is friendly for kids and pets and leaves a fresh scent. There are some very tough stains that can't be completely removed without harsh toxic chemicals. We look forward to cleaning for you again soon.

Ellison Anne W.
10/2014
5.0
carpet cleaners
  + -1 more
They did a fantastic job! They were prompt, professional, and really worked on the stains. The carpet looked great!
Description of Work: Cleaned Upstairs Carpet and Stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you very much for taking the time to review our company. We appreciate the feedback.

Jacqueline B.
10/2014
5.0
carpet cleaners
  + -1 more
My carpets are clean, bright and fresh.
Description of Work: Clean six areas of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Oxi Fresh of Columbia Carpet Cleaning
BRIGHT AND FRESH! LOVE IT! We do our best to make sure all of our customers are very happy! Thanks for the review.

Amy B.
10/2014
4.0
carpet cleaners
  + -1 more
The carpet looked clean. The one surprising and somewhat alarming thing was that they did all of that work in about 35 minutes. That made me question whether they really did a thorough job. I don't think I'd use them again because I just didn't feel they did a thorough job.
Description of Work: We had the carpets cleaned in a house we just purchased. The company arrived on time and got set-up quickly . cleaned the carpet in four bedrooms, master walk-in, stairs and hallway. All rooms were empty without furniture.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$200

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you so much for taking the time to review our company. I can assure you that your home was left clean. I’m sorry we didn’t clean to your satisfaction. We’d like to ask for a second chance to prove ourselves. We care about our reputation and always want to leave our customers happy!

Frank F.
10/2014
5.0
carpet cleaners
  + -1 more
Everything went well, they did a good job!
Description of Work: I purchased a big deal.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Oxi Fresh of Columbia Carpet Cleaning
Thank you very much for the positive feedback. We take customer service very seriously!

Contact information

8840 Columbia 100 Pkwy Ste 120, Columbia, MD 21045

http://www.oxifresh.com/locations/md/columbia-carpet-cleaning

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Trade License Locale
Maryland

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Oxi Fresh of Columbia Carpet Cleaning is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Oxi Fresh of Columbia Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Oxi Fresh of Columbia Carpet Cleaning offers free project estimates.
Yes, Oxi Fresh of Columbia Carpet Cleaning offers eco-friendly accreditations.
Yes, Oxi Fresh of Columbia Carpet Cleaning offers a 5% senior discount.
No, Oxi Fresh of Columbia Carpet Cleaning does not offer emergency services.
No, Oxi Fresh of Columbia Carpet Cleaning does not offer warranties.
Oxi Fresh of Columbia Carpet Cleaning offers the following services: Commercial and residential DEEP and maintenance Carpet Cleaning, Tile and Grout and Upholstery Cleaning. Check out our reviews - they are the best in Baltimore!
Ask for details.

Contact information

8840 Columbia 100 Pkwy Ste 120, Columbia, MD 21045

http://www.oxifresh.com/locations/md/columbia-carpet-cleaning

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM