Get matched with top deck and porch pros in Columbia, MD

"Buyer Beware Run Away! (we dealt with the Veterans Hwy office) Fence and Deck Connection is an unprofessional organization that "installs" fences poorly. Don't beleive me, keep reading. We hired Fence and Deck Connection to install roughly 10 feet of privacy fence and gate. We assumed that they were professional enough to plan, execute, and provide quality control for the project. Well none of that is true. Chris, the project manager, failed to plan, control, or lead the project. He delivered the wrong plans to the crew which put the fence in the wrong spot swinging the wrong way. The first attempt at our fence was wrong in every way. They had to come back--take it all down and rebuild it from scratch. Chris povided no leadership or quality control during the process. In fact, he couldn't be bothered to come back and check the work. On the first go the crew dumped dry concrete mix down the fence post holes and when confronted about it Chris attempted to claim this a dry pour. He said that this will harden with ground moisture into solid concrete. The crew that installed the fence on both occasions were not properly equipped to do the job given that the fence parts are not even cut to the right dimensions. To be clear we just left the "fixed" version with its poor install quality alone becasue the issues aren't worth having the fence rebuilt a third time. Things like the gate not being even, or that we were told by Bob, who is Chris's boss, that the fence was going to need be adjusted by September-- 5 months after install. The company treated us with a lack of respect and a lack of professionalism when it came our justified complaints about the wrong install, poor communication, customer service and workmanship. In fact, Joel told us that it was essentially our fault that the fence was wrong for providing the wrong plans, when the company was in fact in charge of that. Leaving aside the blatent deception with the "concrete" with no water-- which is all on video. I am sure this low-grade company will try to convince you that we are unreasonable customers or that they fixed it so all should be forgiven. Sure, we are unreasonable for thinking they should do a good job. Yes we are unreasonable for thinking that we should not have to watch them to make sure they do a good job. We are unreasonble for being insulted with a $100 Amazon gift card as a "good faith" gesture as if the issues weren't that bad when they had to completely replace and remeasure all fencing and gate. The time for them to make it right was immediately, and to leave a good impression started on day one. They left us running away. They demonstrated a lack of professionalism--sneaking onto our property to install the fence the first time saying nothing and sneaking away saying nothing when finished. The project manager couldn't even be bothered to keep the basics straight. Where the gate goes, how big it should be, where the posts go, what plan the workers needed-- nothing. This company is utterly incompetent and no matter what deal they offer you it is waste of your time and money."

"Picked CBJ based on their comprehensive approach to solving the issue at hand, not just looking at price for a general replacing concrete. Was very pleased with the detailed quote, the crew work ethic, the quality of the work done and prompt customer service."

"This company is not who they say they are. The person named Carlito , it’s not his real name. He does not hold a contractor license or salesman license in Maryland. This company is run under his sister, through you will never see or know she exists. His real name is Brian G Mitchell, make sure you case search and find out the truth. I been dealing with him for years to get my addition finished and he has done nothing but take money and make excuses why he can’t work. Man has more personal issues, walked off the job without communication for 4 months. Lied to me and said framing passed inspections, they never did. If you even consider using this company, think again."

"They are very attentive for customer service and did a good job on follow-up."

"Looks great. They sleazy do great work"

"First off, I have to start off by saying that Henry was on time at the appointment time we set and punctuality means a lot! I am doing what every other homeowner does and doing My due diligence, but henry is definitely at the top of my list."

"These guys were awesome. From the planning to the building of our project. They gave us an accurate estimate. Even added an accessibility ramp at our request and fit it perfectly on the deck they built for us. They were able to start our project a week ahead of schedule and even worked in weather that was very cold. They were efficient and quick. They cleaned everything up when they were finished and I couldn’t have ask for more polite and professional service. Will definitely contact them for future projects!"

"On time. Great work. Easy to work with, even with a few additions to the project. Super reliable; finished the exterior painting in three days (he planed for three or four) and got to work immediately on the rebuild of the back porch. I am VERY VERY happy with the work and the price!"

"I had a great experience with this company. Everyone I spoke to was very professional (including Eli, Sonia, Cristina, and Dennis). Unlike some other companies, it was very easy to schedule a time for the sales team to come out and give me a quote AND Eli got the quote back to me super fast. Once I decided on a patio design, the office kept me informed of how long it would take for the materials to arrive and when the team would start working. The team who worked on the patio was very efficient and you could tell that they knew what they were doing. The project turned out great!"

"Great experience-Got the deck I wanted and actually exceeded my expectations-Joe and Jose were great and appreciated their professionalism and have a beautiful new deck in less then 3 weeks!"