Abbey Fence & Deck

Communication could’ve been better as HOA was not approved prior to being scheduled for installation (with no input by homeowner). The work that was performed was great and the end result exceeded my expectations.

The job was very professionally done, I just have a concern about the locks on te gates. Very hard to press.

The workers were professional and hard working. Pedro was an excellent communicator.

It didn't go that well, because when they are drilling they broke the cements of the porch. They never completed it. The post was to short they can't put the crown on it. They said that they will come back Thursday but they came on 20th. I call on August 6th with the salesperson but they didn't call back. So I called the office and told them that he didn't call me back and they get in touch with him and then he called me. He told me he was going to call me back on Monday which is on September 9th but I never heard anything from him. On the 24th two men came out and said that they will be the one to finish the project but they don't have the materials. I would never recommend him to anyone.

Excellent just need one adjustment to one gate

I absolutely love my new fence and wish didn’t wait this long to complete this project. The cost was affordable and the entire team from sales to the installers were pleasant to work with. I plan to have a deck installed next year and plan to use Abbey Fence for the project.

IT WENT WONDERFUL, PROFESSIONAL, ARRIVED ON TIME, COMPLETED ON TIME, EXPLAIN WHAT THEY WERE DOING. CLEAN ANY DEBRIE AND CLEANED UP WHATEVER NEEDED TO BE DONE.

Everything was ok until it came to the 6' fence in the rear of house. The gate the workers had was the wrong size, too narrow. I was told by the foreman that he would stop by the next day to finish the job, ie, installing the proper-sized gate and to remove the old fence. That would mean installing the gate and pole caps, as well removing the old chain link fence, and disposing of it in the proper manner. This was what remained to be done. It has been six days and nobody has showed up, nor has anyone called. I have called them several times but no response, except that "we will pass on your message". Then to my surprise, I receive notice that they have charged me for the balance of the payment for the job, without even verifying that the job was finished, or checking with me about the completion, or if I was satisfied. I called about the billing for a job not completed and was told that they would make a note of it; and that I was billed for completion because it was in the billing que. Nothing about the work not done; just that somebody would get back in touch. No one has called from this company. No one has "gotten in touch". So, without a gate, the rear fence is useless, plus, the old fence is still there I know it is "only" a fence: 60 feet total with 3 gates, but it was 3600 dollars, and not completed. This lack of communication is very disconcerting. Frustrating. The fact that I have a rear fence with no gate makes it totally useless. Very unprofessional and definitely would not recommend, based on this experience.

Salesman Jason, very good and gave us a fair price. Estimated 4 week turnaround, was accurate and once product came in, service called and scheduled and they came and took the old fence down and put the new one up! All completed within 2 days.

Worse experience ever, would NEVER recommend, we paid cash upfront at contract signing, never heard from company til WE called and demanded installation, then when they arrived, had a number of pieces to fence missing or cut wrong (still waiting for company to fix these issues). Subcontractors who company uses to do installations were NOT same crew day to day, causing installation issues, lied to us and company rep on numerous occassions, as we said, despite paying UPFRONT, issues still not resolved 3 months later

Everything went very well. Workers did a good job putting up fence once the right equipment was obtained. I'm very satisfied with this addition to my existing fence.

Great. Prompt & efficient installation.

Excellent work and customer service 10/10

The team were hard working and efficient and informative. The one minor issue was removed in the gate locking. Some tops to posts are coming later. The salesman knowledgeable.

The fences are beautiful and done within the proposed 2-3 week timeframe and within budget. Every step of the process went smoothly and we are very grateful.

Paul arrived timely and went over my options and did a great job of explaining the job! The installation team was awesome. They were fast and efficient.

The finished product itself is fine but the workers left debris in the driveway and in the yard. They had to come back twice to replace bad pieces of wood on the fence and cover holes left from the removal of the old fence.

Process was very smooth and the fence looks great !

Excellent and timely work performed in a very professional manner. We are very pleased with this project and would hire again.

Wow. We had a FANTASTIC experience with Abbey Fence. Brian Kish was super fast and responsive when we called about receiving an estimate. He walked us through the property and educated us about important things to consider with our purchase. He responded to emails quickly and thoroughly. This past week the fence was installed. Pedro and his helper worked so hard and diligently on the fence, we were so impressed. The workmanship was solid. The fence is sturdy and aesthetically beautiful. We would highly recommend Abbey Fence. Top notch.

The estimate, deposit, and scheduling process were easy. The installation crew arrived in time and completed the work in a day. The site was cleaned up and done by the time I got home. Everything looks great!

The contractor did an excellent job from start to finish. They provided the written proposal I needed to get HOA approval for the backyard fence. Completed the work in 3 hours. I would highly recommend their services.

The sales rep was helpful and responsive. He assisted me with submitting documents to my insurance company. There were no issues with the delivery and installation. The workers arrived on time and completed the work within a day. We're very happy with our new fence! I only recommend that a follow-up inspection is done to ensure that everything is completed correctly.

Great job and quality work! Very happy with the outcome!

Wonderfully! The crew were excellent! Cleaned up as they went. Did a wonderful job. Showed my husband the workings of the gate before they left.