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Cyber Team Solutions

Computer Repair, Internet Service, Computer Training,

About us

Cyber Team Solutions LLC is a veteran owned business committed to providing quality computer and Tech services to homes and offices at an affordable price. We are proud to have earned both a Better Business Bureau and Angie’s List A rating. Based out of Columbia Maryland we provide on-site service to many Maryland counties and DC. Remote and phone support is available everywhere else. Services include computer and mobile device support, TV and Home Theater technical support, Smart Home support, network and wifi support, computer training, tech consulting and much more.

Business highlights

14 years of trusted experience
Veteran Owned & Operated

Services we offer

Computer Repair. Computer Setup. Tune-Up, Virus & Spyware Removal. Wireless Networking. Mobile Device Support. Email Setup. Training and Consulting. Smart Home Support. Home Theater Support.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Reviews

4.7315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 276-300 of 315 reviews

DUNCAN M.
10/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Went fine!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert C.
10/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: I was expecting technician to be on site for one hour. He only stayed 30 minutes. He said problem was fixed but same problem occurred next day.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$59

scott D.
09/2014
2.0
computer repair
  + -1 more
unknown
Description of Work: s*****. they called me back late in the day, left a message and then disappeared. I can't reach them since then.
Rating CategoryRating out of 5

Response from Cyber Team Solutions
Sorry for the inconvenience. We contact the customers via the Angie's List messaging system within the Angie's List required response time. It appears the messages were not being forwarded to the customer.

manfred M.
08/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cheryl K.
08/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: I had a nasty virus on my home computer and Aldo went through each and every thing with me by proxying in to my computer and fixing it so there are no longer any pop-ups and he also told me what to do and what not to do to avoid future virus's. Very friendly, professional and patient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Jeanne C.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: He was prompt..courteous..I had already explained printer problem & had disc so he reloaded program. After that he looked at my computer & suggested using another security system than we had. I agreed & he got us a free 10 day trial & ran diagnostics. It found a lot of stuff that he could take care of. I have since bought the premium service at a low price. He finished this all in one hour. Confirmed that I didnt need anything else..took our check & said to call if we had any other problems. He was the owner of the company..I think his name was Al but I cant find his card right. His name & phone number is right on the web page. Just dont forget to say you found him on Angies List!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.55

Regan V.
07/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: My Windows based computer had an issue where I could not get past the sign on screen. The technician arrived on time and tried various things to solve the issue. After a while he said that it appeared that the PC probably had malware. He recommended "refreshing" the hard drive which entailed having the OS disk. The PC which was only 13 months old, did not arrive with a Windows installation disk so the technician recommended calling the computer maker to obtain a disk. He then advised me on what to do once I got the disk. Once I got the disk I was successful in solving the issue. While the technician did not physically resolve the issue, I was able to get the PC up and running based on his analysis and recommendations. The only complaint I had about the company was that I had to contact them several times in order to set up an appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$59

Bonnie C.
07/2014
3.0
computer repair
  + -1 more
unknown
Description of Work: Wanted him to clean up PC. Took hours. Nice guy but no computer geek.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from Cyber Team Solutions
Some problems are more complex to resolve because they may involve difficult malware or other system corruption issues. We ensure we dedicate adequate time to resolve customer issues.

Frank M.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Removed a virus from my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Robert F.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: It was a Big Deal for $59 for a One hour Remote Tune-Up and Virus Removal

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary D.
07/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: They called at the appointment time. The rep logged onto my computer and ran approximately four different malware and virus scans; eventually eliminated over 54 items. He also did some updates and recommended various anti virus software. The computer is virus free and running well. They did a good job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Regina L.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: As promised

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Al E.
06/2014
1.0
computer repair
  + -1 more
unknown
Description of Work: They have never contacted me after my first response concerning possible dates for service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Cyber Team Solutions
Sorry for the inconvenience. We contacted the customer via the Angie's List messaging system within the Angie's List required response time. It appears the messages were not being forwarded to the customer.

ANDREA H.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Quickly cleaned a virus from a laptop and provided suggestions for future protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Miranda M.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned up my computer and got rid of a lot of stuff that I was unable to remove due to malfunctions. It's much better now. The guy was knowledgeable and didn't mind my watching his every move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela S.
06/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: I have tried to contact them per the technician's suggestion, however I have not had a reply per e mail. I need to get a new computer and was advised to contact the tech before purchasing. In addition, the tech would assist me with the new set up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

lisa S.
06/2014
5.0
computer repair
  + -1 more
.
Description of Work: I purchased a big deal for $59 for a Complete Remote Tune-Up & Virus Removal.
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Helen M.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Fixed my printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

JR A.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Covered internet problems over the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Dorothy T.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: evaluated capacity of computer, Got it to go faster. Installed spyware good job. was late due to traffic, but called to let me know

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

William M.
06/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned up computer by linking with mine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$59

Margaret M.
06/2014
5.0
computer repair
  + -1 more
Good
Description of Work: Removed virus from laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Larry L G.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: There were no major problems on my system, but it was time for a preventive maintenance scan. The technician was prompt, proficient and discussed each step's pros and cons as he progressed. He completed the job within an hour and left me with a clear, secure and optimized system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Kevin W.
06/2014
5.0
computer repair
  + -1 more
It went very well.
Description of Work: Went over the laptop and cleaned it up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Toni F.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: They helped us remove a virus from our laptop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

., Columbia, MD 21044

http://CyberTeamSolutions.com

Service hours

Sunday:
9:00 AM - 8:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Training,
Computer Sales

FAQ

Cyber Team Solutions is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 8:00 PM

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Cyber Team Solutions accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
Yes, Cyber Team Solutions offers free project estimates.
No, Cyber Team Solutions does not offer eco-friendly accreditations.
No, Cyber Team Solutions does not offer a senior discount.
No, Cyber Team Solutions does not offer emergency services.
No, Cyber Team Solutions does not offer warranties.
Cyber Team Solutions offers the following services: Computer Repair. Computer Setup. Tune-Up, Virus & Spyware Removal. Wireless Networking. Mobile Device Support. Email Setup. Training and Consulting. Smart Home Support. Home Theater Support.

Contact information

., Columbia, MD 21044

http://CyberTeamSolutions.com

Service hours

Sunday:
9:00 AM - 8:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM