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Zepp Plumbing & Heating

Plumbing, Drain Cleaning, Wells and Pumps,

About us

7 Employees. License #:7021. Alternate Contact: angelina zepp.

Business highlights

47 years of trusted experience

Services we offer

Residential service & repair, well & septic, hot water heaters, water treatment, well pumps, bathroom & kitchen remodels.

Services we don't offer

Large commercial cooling & hvac.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9114 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 114 reviews

MARY ANN E.
04/2012
5.0
plumbing
  + -1 more
I replaced our disposal last summer. Right fittings were not provided and we had leaks. They came and fixed...
Description of Work: Remounted garbage disposal with new pipes that matched the unit...Good price, fast response and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Mark E.
03/2012
5.0
plumbing
  + -1 more
I always call Zepp for plumbing issues. They are responsive and friendly, and they don't over charge.
Description of Work: Installed new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stephanie N.
02/2012
5.0
plumbing
  + -1 more
I will gladly hire this company in the future. :)
Description of Work: Eddie came to the house completed the evaluation that I originally requested with out a fee due to the prior issue. The issue was an office assistant did not share my concerns. Eddie is still reviewing all my emails so he can personally respond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas C.
01/2012
5.0
plumbing
  + -1 more
No problems at all. Showed up as scheduled and quickly completed the job.
Description of Work: Fixed leaking water filter and replaced a turn off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John T.
01/2012
5.0
plumbing, water softeners
  + 0 more
It could not have been a better experience....Great installation, no mess. The new system works so much better than the old.
Description of Work: New water treatment system. Water softener, acid neutralizer and sediment filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Martin G.
12/2011
5.0
plumbing
  + -1 more
They were absolutely marvelous. They were very prompt. Their pricing was more than reasonable. I have absolutely no complaints and I would be happy to refer them to anybody. They were knowledgeable. I placed a phone call to get some information and I didn't expect to hear from them until at least the next day but Eddie Zepp called about 6 pm that evening when he got back in the office. He went above and beyond. It wasn't an emergency. I have a plumber for life. I had called several other people about replacing the bathtub. They weren’t the lowest but I had a feeling that I was being lowballed. They came when they said and the job took slightly less them than they thought it would be. They ran into a small problem that they took care of. They will be the first people that I call.
Description of Work: I used Zepp Plumbing in 2010 to replace a bathtub and this year they assisted my son in getting a new water pressure tank and they did a regular plumbing repair that I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Elizabeth C.
11/2011
5.0
plumbing
  + -1 more
Excellent. They were professional, timely, and experienced plumbers.
Description of Work: Water heater replaced, diverter for shower replaced and drain cleaned in powder room and more.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,020

Margaret S.
07/2011
5.0
plumbing
  + -1 more
They responded quickly and was able to get it repaired.
Description of Work: Put in new water lines that broke.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn V.
07/2011
5.0
plumbing, wells
  + 0 more
A family member backed into our well pump head and severed the electrical chord. As a result, there was no water pressure or water flowing in the house. After checking Angie's List for recommendations, we called Zepp. They listened to our description of the problem and said they would be able to send a technician to our home by the afternoon of the same day. They came even earlier than antcipated (called first), assessed the problem quickly, and repaired it within an hour. We also asked them to check a ruptured pipe that ran under the deck to the hose hookup; they were able to repair that at the same time for an additional reasonable cost. What I dreaded would take a couple of days to diagnose and fix was taken care of quickly and professionally in a matter of hours by Zepp. I will definitely call them again should a plumbing problem arise.
Description of Work: They repaired a well pump pipe that had been severed, thus cutting off electricity to the well pump. As a result, there was no water pressure in the house. They also repaired a ruptured pipe than ran under the deck to a hose hookup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

althena A.
06/2011
5.0
plumbing
  + -1 more
excellent, would use Zepp Plumbing again for all of my plumbing needs.
Description of Work: My toilet would not flush, the water just kept spinning around in the bowl. We thought the problem was resolved but later on that night it starting doing the same thing again. I called Zepp plumbing that evening and they agree to send the plumber out again. The plumber return the next day and discovered that a ink pen was lodged way down in the toilet. Zepp plumbing is a family business and I will use them for all of my plumbing needs. The plumber was so friendly like we were old friends. He also fixed a toilet leak in another bathroom and replaced a part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Terri L.
06/2011
5.0
plumbing
  + -1 more
Great. next day service, on time!
Description of Work: Replacement of sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Anca C.
06/2011
5.0
plumbing, drain cleaning
  + 0 more
Awesome service! On time, worked diligently on all projects, excellent workmanship, courteous, great price. When I added a last minute change in project, which included additional work replacing an outdoor faucet with a new one which I had bought on my own, did not reschedule or complain but immediately took on the work because "this is the kind of faucet that should be in place", instead of patching the existing one which was old and inadequate (which would have been less work). Did not even charge me more on account of extra work added. Price as quoted at the beggining of work- no surprises there. Everything installed works great. I am very happy - I will use definitely for all my next projects. Anca GC, MD
Description of Work: drain cleaned, faucets installed/replaced, shower head changed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Thomas P.
05/2011
5.0
plumbing
  + -1 more
We had a really good experience with Zepp Plumbing. They sent an estimator to our house who was very friendly and knowledgeable. He spent the better part of an hour studying our situation and discussing new faucet choices with us. We had already provided Zepp over-the-phone with model numbers for the Toto toilets we wanted and he had all that information written up and priced before he even arrived. The bottom line is Zepp provided a complete written estimate with an attractive price before he left. We met with some other plumbers who we liked and were very professional but no one else managed to produce an estimate during the home visit. Everyone else required several days research before they could quote a price on everything we needed. The job itself went very smoothly. Two plumbers arrived on time on the agreed day and finished the job in about five hours. There were no mishaps, they left the job site clean, and everything looks great.
Description of Work: 1. Replace three old toilets with Toto toilets. 2. Replace faucets in kitchen, bathroom and shower 3. Miscellaneous plumbing repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Bob R.
03/2011
5.0
drain cleaning
  + -1 more
They were highly rated on the Angie's list. I called them and they could com. They did a really good job. They made sure that everything was taken care of. They explained me exactly what they did. They even showed me in the camera what they saw. They told what should be done that the problem doesn't come back. They had to come twice but they came quickly and on the next day. I would consider using them again in the future.
Description of Work: I used Zepp Plumbing & Heating probably on 14th of last week. There was water coming out of the toilet and the basement when I used to run the washing machine. They fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Linda C.
03/2011
5.0
plumbing
  + -1 more
Job was great from start to finish. Very honest and professional company---gave free estimate for the job to be done.
Description of Work: Top tank of toilet was leaking, toilet about 28 years old. I figured they would try to sell me a new toilet. Nope. They were able to re-seal the tank to the bottom of the toilet--saving me about an additional $250.00 if the toilet had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

HEDY B.
03/2011
5.0
plumbing, drain cleaning
  + 0 more
They gave me a warning call and arrived promptly. He looked at both of the toilets and couldn't figure out why it would be a problem other than the town water. He plunged and snaked both of them but he couldn't tell me why these two toilets were having a problem and my third one wasn't. It was fine and the price was reasonable. I was dissatisfied that he couldn't tell me what the problem was but he did everything I think he could probably have done unless he had much more expertise but I wasn't totally satisfied with that. I don't know if somebody more knowledgeable would have been able to figure it out. I don?t know if I would use them again.
Description of Work: I used Zepp Plumbing & Heating to check on two toilets that were not flushing well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Angela E.
01/2011
5.0
plumbing
  + -1 more
Zepp staff were very friendly and professional from the office staff arranging the appointment to the plumber who performed the services. He removed the air which had been causing heating difficulities on the second level of the house and explained that the system should have a valve to handle this automatically so it would not build up. He provided an estimate to install such a valve which I will have done when warmer weather arrives since they will need to drain the piping to install the valve.
Description of Work: Removed air from baseboard heating piping to improve circulation and heat in second level of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Arianna S.
12/2010
5.0
plumbing
  + -1 more
While they were not able to fix the problem, they referred me to who could (special/extra long tools needed); and did not charge me for the visit. This is my second experience with Zepp, (the first time they performed a fix to a minor but dramatic problem) and I will definitely use them again in the future!
Description of Work: Zepp came in to help with a slow drain.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

margo P.
12/2010
5.0
plumbing
  + -1 more
Zepp Plumbing & Heating seemed very knowledgeable and honest. They fixed the problem that I had and gave me estimates for other work that could be done. I am very pleased with them.
Description of Work: Zepp Plumbing & Heating did plumbing work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

George W.
11/2010
5.0
plumbing
  + -1 more
Zepp Plumbing were exactly what I was looking for. Sandy was great to work with about prices, scheduling, Toto ( a brand I had never heard of). Zepp also gave a better deal if we purchased a second and third toilet, which we needed anyway. Employee Jim came out first and started working on the removal and installation while I patched up some flooring in the powder room and then Mr. Zepp came in. I thought he came to oversee the job but he pretty much installed the third toilet himself. Then Mr. Zepp and Jim had noticed that the water pressure in the house was a little high, helped to adjust, and gave me their professional opinions. I will definitely use Zepp Plumbing for my future plumbing needs.
Description of Work: Zepp Plumbing installed three new Toto toilets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Christopher D.
07/2010
5.0
plumbing
  + -1 more
Excellent job at a great price. They came in on time and were under budget. They also gave me a 20% Angies's list discout.
Description of Work: -Replace Garbage Disposal to repair a leak -Tighten handles on several fixtures -Repair a leaky toilet -Intall new fixture in master bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$379

Jennifer B.
07/2010
5.0
plumbing, home remodeling
  + 0 more
He and his crew were very professional and courteous!!! Definately will use again in the future!
Description of Work: Installed a gas line, piped to our kitchen, to accomodate our gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Bonnie A.
06/2010
5.0
plumbing
  + -1 more
They are excellent, professional and courteous. They are prepared. They have reasonable prices. They are family owned. They provide free quotes.
Description of Work: They have done project plumbing work and emergency first respond work. Most recently they replaced a pipe that had burst in 10 places.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth S.
03/2010
5.0
plumbing
  + -1 more
We have used Zepp Plumbing twice before and have found their prices to be fair and the workmanship to be top-knotch. Eddie Zepp and one of his family members came out to do this job. They provided a quote of approximately $375 after visiting the house, and that quote was right on. They provided the laundry sink and did all of the plumbing to run lines and a drain. The work took about two hours to complete. Our experiences with Zepp have always been positive. They are friendly, honest and usually the most affordable quote.
Description of Work: Provide and install a single-basin laundry sink to our utility room adjacent to our washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

ANNE C.
02/2010
5.0
plumbing
  + -1 more
The office staff is pleasant and helpful. Technicians were polite and experienced. The pricing was fair and reasonable. Would strongly recommend.
Description of Work: On one visit a bathtub drain leak was repaired. One the second visit, they attempted to install a new sink stopper (weren't able to, but not their fault), and repaired a drain pipe leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

5820 Clarksville Square Dr., CLARKSVILLE, MD 21029

www.zeppplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Water Heaters,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Heating and Air Conditioning

FAQ

Zepp Plumbing & Heating is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Zepp Plumbing & Heating accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Zepp Plumbing & Heating offers free project estimates.
Yes, Zepp Plumbing & Heating offers eco-friendly accreditations.
No, Zepp Plumbing & Heating does not offer a senior discount.
No, Zepp Plumbing & Heating does not offer emergency services.
No, Zepp Plumbing & Heating does not offer warranties.
Zepp Plumbing & Heating offers the following services: Residential service & repair, well & septic, hot water heaters, water treatment, well pumps, bathroom & kitchen remodels.
Large commercial cooling & hvac.

Contact information

5820 Clarksville Square Dr., CLARKSVILLE, MD 21029

www.zeppplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed