Piano Man

Excellent. Experience

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I received a very prompt, detailed quote after emailing (at night!) with the pertinent information about my piano move. We confirmed a date and time, and the movers were right on time. They took excellent care with the piano and the hardwood floors. I'll be calling again soon to have the piano serviced, and couldn't be happier!

It initially took a couple days to get a response from Piano Man (Nick), after leaving a request for the move. Once we spoke, Nick put me in touch with a 3rd party mover, with whom I scheduled a convenient move time. The morning of the move, I put in a call to the mover to confirm the move, and left a message, but received no response. I called again 15 minutes before the scheduled 2-hour window, an hour into the window, at the end of the window, each of which went to VM, and received no response. I was finally able to get through to Nick 15 minutes after the close of the window, to find out that the mover I had scheduled the move with was on vacation and the movers in his place were running an hour late. I received a call from the movers shortly after my call with Nick. At this point, they established a new arrival time and met it. From here on the move went smoothly. The movers worked efficiently, to safely move the piano across some rough terrain and down stairs. They were pleasant and courteous and delivered to the new location as expected. I'll give the 3rd party movers credit for a successful move, but think Piano Man could stand to improve communication between the mover and customer.

They were OUTSTANDING! Mother-in-law passed - house sold quick and needed someone quick to move the piano from NJ to MD. They drove up loaded it up and delivered it to our house the same day!!! Thank you!!

Piano tuner arrived on time. Took only an hour to tune the piano. Dusted the piano as an added service. Nice job.

The job required a lot of planning and organization, but the gentlemen did a wonderful job. Neither of the pianos were damaged during the move. What was even more impressive was that they had the old piano refurbished and donated, and they provided me with the donation slip.

He is superb. He has been doing this work since the 70s. If you have piano needs, go to Nick, he can do it all.

My baby grand hadn't been tuned in close to 15 years and just was moved from PA to MD. I was quote 200 for the tuning since it had been such a long time since it's last tuning. I think a standard tuning was 150. They adjusted the pitch, they tuned it, and for an additional 50, they did a minor regulation on the piano. It sounds great! They did two passes on it to get it where it needed to be. I would definitely use them again. The gentleman that came out spent about 2 hours performing the task.

This company was such a pleasure to work with. My emails and phone calls were returned very fast and everyone I talked to on the phone was very courteous and professional. The first time the movers came over and realized that the stair way to our living room is very narrow and the angle is very tricky. They brought over more movers the next time and did a great job getting the piano up. I am very impressed.

The service went very well. It appeared to be thorough. I am satisfied.

The crew was prompt, was careful in not damaging any thing. They had the right equipment to do the job and carefully removed a porch railing in order to make the move easier by avoiding some steps. That also kept the cost down since part of the charge was $4 per step, saving us $48. They also gave a 50% discount for the second piano. The owner followed up with a phone call to make sure the move went OK and see if we are interested in getting the pianos tuned. We are and will likely have them do it.

THE PIANO TECHNICIAN WAS ON TIME, PROFESSIONAL, & FRIENDLY. HE WAS VERY KNOWLEDGEABLE & HELPFUL IN EXPLAINING THE INNER WORKINGS OF THE PIANO, & IMPROVED THE PITCH.