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Carpet Land Inc

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Carpet Land is Your Total Floor covering source and has been family and locally owned & operated since 1954. We offer a full line of floor covering products and services, such as free measures and interest free financing up to 60 months. We offer a variety of manufacturers and products featuring Shaw, Karastan, Mohawk and many more with all type of floor products including Carpet, Area Rugs, Remnants, Runners, Hardwood, Laminate, Vinyl, Ceramic Tile and Porcelein.

Business highlights

71 years of trusted experience

Services we offer

Flooring Sales, Installation, & Service – Wall-to-Wall Carpet, Remnants, Runners, Rugs, Wood, Laminate, Vinyl Sheet & Tile, Ceramic, Porcelain, Team Rugs, Green Products

Services we don't offer

Floor restoration or refinishing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
16%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 103 reviews

Cherry W.
08/2017
5.0
carpet installation
  + -1 more
.
Description of Work: They removed my attic carpet, and put down new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bradford P.
08/2017
5.0
carpet installation
  + -1 more
It went very well.
Description of Work: Replacement of accidentally damaged area of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert E.
07/2017
5.0
carpet installation
  + -1 more
Great! I will use them again
Description of Work: New carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
01/2017
5.0
carpet installation
  + -1 more
It went fine.
Description of Work: Had hardwood floors installed on the second floor of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
06/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: They were awesome and very patient with us as we bought two carpets. One we took a loooooonng time to take delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jkl L.
05/2016
5.0
carpet installation
  + -1 more
On time and fast.
Description of Work: Carpet purchase! Installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,331.82

James C.
01/2012
5.0
carpet installation, flooring contractor
  + 0 more
Their service was fine. I had no problems at all. Everything worked out quite well. They showed up on time. They finished the job quick. Everything looks really nice. The guys were really great. I was just elated with the work.
Description of Work: They installed carpet for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob R.
01/2012
4.0
carpet installation, flooring contractor
  + 0 more
I have used them in the past and I would use them again.
Description of Work: They provided carpeting for a bedroom and they created a rug out of remnants.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Tracy L.
01/2012
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
They were easy to work with. They did good work.
Description of Work: They installed a hardwood floor and carpet in our upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Denise D.
01/2012
1.0
carpet installation
  + -1 more
It was a terrible experience that left us paying over $1,500 for a product we didn't want. They told us we couldn't cancel our order because it had already shipped and then it didn't come in for a month. They were unhelpful and seemed to take our money and run. They blamed everything on the manufacturer and here we sit with a pile of laminate flooring we don't need.
Description of Work: We ordered laminate flooring from Carpet Land Inc.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,500

Response from Carpet Land Inc
The customer placed a special, very unique order for floor covering with the understanding and knowledge their payment for the unique product was non-refundable. Unfortunately, due to the uniqueness of the product, it took more than the normal manufacturing time to produce the product. Also, per the manufacturer's policies and procedures, the product had to be manufactured in California, then shipped to Georgia (manufacturer's warehouse) and then shipped to Carpet Land in Maryland (for the customer). The manufacturing and shipping time exceeded normal standards and apologies were made to the customer. Carpet Land did not "take the customer's money and run". Carpet Land, Inc. is a locally owned, family business since 1954 and we stand behind our products, installations and overall business operations with warranties and guarantees above and beyond industry standards.

Lowell G.
01/2012
5.0
carpet installation, flooring contractor
  + 0 more
Their service was fine. They did what they were supposed to do and I had no problems.
Description of Work: They installed some carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL D.
01/2012
5.0
carpet installation
  + -1 more
They were fine. They seemed to do a pretty good job. They were pleasant.
Description of Work: I bought a rug there and then they installed it. It was carpeting for our stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Nora D.
11/2011
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
I was well satisfied with the quality of the rugs and the cleaning was also satisfactory.
Description of Work: I purchased a couple of area rugs from them and had them bound and delivered. I also had them cleaned a few years later and was well satisfied with their work. I don't know if they still clean rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Betty L.
02/2011
4.0
carpet installation, flooring contractor
  + 0 more
It was done well with a couple of exceptions. I asked to save a couple of pieces that were cut out for built-ins, but they said they didn’t have any waste. I find that difficult to believe because there are a lot of built-ins that they would have had to cut around. They were a little slow to respond but they were there when they said they would be.
Description of Work: Carpet Land installed carpet for me in two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Kathryn P.
01/2011
5.0
carpet installation, flooring contractor
  + 0 more
They were great. They had good prices. They were able to install quickly. The installation went well. The guys that did the installation were really nice. In fact, I requested them again. Their selection and quickness stood out. We had to have our daughter's room painted, so we had to move all of the stuff out. We made the last-minute decision to have the carpeting done as well. I checked some companies. One place had really cheap carpet. One place didn't stick to the same price. This place was able to take care of it right away, and they installed it three or four days later. We ordered more carpeting from them for the master bedroom.
Description of Work: They installed carpeting in a bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Anna S.
11/2010
5.0
carpet installation, flooring contractor
  + 0 more
Overall all went as I requested, there was one area of the carpet installation that I was not happy with, I called and the next day the installers were at my door. Unforturnatly I had a prior appointment and was on my way out the door when they arrived, as they did not call ahead to confirm this visit. So if anything negative I could say is that I still have this little area of the installation that needs redoing, and I have to call again to have them come over again, but I am confident that it will be resolved promptly, as all my requests have been met to this date. I have purchased from Carpetland 18 years ago, I got a good price then and I believe I got a good price now. Especially for the additional 4 other area carpet that I also purchased. I'm happy!
Description of Work: I purchased wall to wall carpeting for my complete upstairs which included all four bedrooms, closets and hallway. It was a large job, as the old carpeting and padding needed to be removed and new padding and carpet needed to be installed. Shopping for the carpet/padding was stressful as the price, quality and value of this project was very important to me, so I wanted to be sure that I shopped around enough to be sure that I got the best deal and biggest bang for the buck. When I walked into Capetland, I had two other estimates in hand, long story short Carpetland was able to match with far better quality carpeting. Which made me very happy to be able to purchase the carpet and carpetbrand I wanted and have used in the past. So they were able to negoicate price.So make an offer for the price that you want to spend and they will try to meet your budget.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Tom K.
06/2010
5.0
carpet installation
  + -1 more
Very well, quiet, quick and efficient.
Description of Work: Basement carpet installed, 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Lee C.
06/2010
5.0
carpet installation, flooring contractor
  + 0 more
The service went very well. The installers were on time, left no mess and worked hard when present at our house. We would recommend them to anyone.
Description of Work: Removed the old carpet and installed a new carpet in two of our bed rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

TOM S.
06/2006
3.0
carpet installation
  + -1 more
Sales department was friendly and helpful, allowing floor samples to be taken home to ease choice. Salesman also informed us of $200 off coupon mailer that reduced price. Installation was easily scheduled, but did not receive promised call the day before to inform of us of the expected arrival time. The two man team arrived at 7:30 AM and completed job around 1:30 PM. The workers did not clean up well, leaving empty boxes and other scraps in driveway and yard. The step work required sawing and they did not put any drop cloths down resulting in sawdust all over downstairs carpet. They also did not have a shop vacuum for clean up. Walls along steps were gouged during removal of old flooring, but this may have been unpreventable. Caulking done on steps was sloppy in spots and missing in others. Work the behind refrigerator was incomplete; the last piece was not cut to fit. Workers were courteous, but overall the quality of work could easily be better with more attention to details.
Description of Work: New Mannington laminate kitchen floor was bought and installed over the existing floor. Work also included 4 steps leading to downstairs that also required removal of vinyl flooring that had been on steps. The job also required installation of reducers in doorway from living room and along adjacent dining area.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,895

Response from Carpet Land Inc
Carpet Land, Inc. prides itself in its professionalism and customer service. We contact customers randomly to obtain a "performance review" regarding their interaction with the salespeople and installers and their overall satisfaction with many aspects of dealing with Carpet Land. Reviews are discussed with each salesperson and installer alike - good or bad - as the customer's opinion and overall/complete satisfaction is held in the highest regard. It is unfortunate that, in some instances, some salespeople and installers do not share Carpet Land's adherence to complete customer satisfaction. Those that don't are no longer associated with Carpet Land. In this instance, the installer is no longer associated with Carpet Land.

WANDA J.
09/2005
4.0
carpet installation
  + -1 more
GENTLEMEN WERE VERY EFFICIENT AND FAST. DID A GREAT JOB ON THE CARPET. I DO FEEL THEY SHOULD VACUUM THE NEW CARPET ONCE THE INSTALLATION IS DONE INSTEAD OF LEAVING THAT FOR THE CUSTOMER TO DO.
Description of Work: NEW CARPET INSTALLED ON THE STAIRS AND IN THE HALLWAY AREA UPSTAIRS. NEW FLOOR DIVIDERS PUT IN ALL FIVE DOORWAYS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$795

AMY V.
09/2005
5.0
carpet installation
  + -1 more
THE SALESMEN OF THIS COMPANY WAS NOT AT ALL INTERESTED IN MAKING A SALE DUE TO BEING MONEY DRIVEN. HE WAS ALL ABOUT THE RIGHT MATERIAL FOR THE JOB, AND TOLD US THAT THE CHEAPEST CARPET POSSIBLE WOULD BE BEST FOR US. I HAD A GREAT EXPERIENCE WITH THIS COMPANY.
Description of Work: CARPET WAS PURCHASED FOR THE BASEMENT OF THE HOME WE ARE CURRENTLY RESIDING IN. THIS CARPET WAS ONLY FOR A TEMPORARY ARRANGEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

09/2005
5.0
carpet installation
  + -1 more
THEY DID AN OUTSTANDING JOB. THEY HAVE GREAT QUALITY CARPET. THEY WERE ON TIME AND GOT THE CARPET INSTALLED IN A REASONABLE AMOUNT OF TIME. I WAS VERY IMPRESSED WITH THE WORK THAT WAS PROVIDED FOR ME. I WOULD RECOMMEND THEM.
Description of Work: CARPET INSTALLED THROUGH OUT THE WHOLE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

09/2005
4.0
carpet cleaners
  + -1 more
THE WORKERS DID A GOOD JOB. I WOULD NOT ONLY USE THEM AGAIN, BUT ALSO I WOULD REFER THEM TO OTHERS. I DID HAVE A HARD TIME GETTING IN TOUCH WITH THEM TO SCHEDULE THE INSTALLATION THOUGH. THEIR PRICING TURNED OUT TO BE REASONABLE.
Description of Work: INSTALLED CARPET ON STAIRS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,400

09/2005
4.0
carpet installation
  + -1 more
I WOULD SAY EXCELLENT COMPANY. THE CARPET WAS INSTALLED SO QUICKLY AND NEAT I WAS WELL PLEASED WITH THE OUTCOME OF THE CARPET. I LOVE MY NEW CARPET, IT LOOKS GREAT IN THE HOUSE.
Description of Work: CARPET INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

08/2005
5.0
carpet installation
  + -1 more
THEY PROVIDED GOOD, EFFICIENT WORKMANSHIP, & WERE PROMPT. THEY ARE EXCELLENT PEOPLE. THEY USED GOOD QUALITY MATERIALS & HAD GREAT CHOICES TO CHOOSE FROM.
Description of Work: INSTALLATION OF NEW CARPET.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Contact information

6436 Baltimore National Pike, Catonsville, MD 21228

http://www.carpetlandinc.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
132408
Trade License Locale
State
Trade License Authority
Maryland
Trade License Expiration
05/05/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Cleaning,
Ceramic Tile,
Moving Companies,
Water & Smoke Damage,
Decks and Porches

FAQ

Carpet Land Inc is currently rated 4.8 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 8:00 PM

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 8:00 PM

Saturday: 10:00 AM - 6:00 PM

Carpet Land Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carpet Land Inc offers free project estimates.
Yes, Carpet Land Inc offers eco-friendly accreditations.
Yes, Carpet Land Inc offers a 15% senior discount.
No, Carpet Land Inc does not offer emergency services.
Yes, Carpet Land Inc offers warranties.
Carpet Land Inc offers the following services: Flooring Sales, Installation, & Service – Wall-to-Wall Carpet, Remnants, Runners, Rugs, Wood, Laminate, Vinyl Sheet & Tile, Ceramic, Porcelain, Team Rugs, Green Products
Floor restoration or refinishing

Contact information

6436 Baltimore National Pike, Catonsville, MD 21228

http://www.carpetlandinc.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 6:00 PM