Carpet Land Inc

Easy transaction. The installers were fast and did great work. They left everything clean and back in its place.

They provided a thorough explanation of the differences in the carpet, good pricing and when ordered, they showed up on time and installed the carpet without issue.

Workmen were on time and efficient. Satisfied with the product and installation.

We had dealt with other carpet sellers who jacked up the price or were unreliable, but everything went very well from beginning to end. The showroom saleswoman was patient and not pushy, the installers arrives on time, and when we had a problem with them covering up a vent, a supervisor and worker promptly did repairs.

They did a really good job. They came in the morning, took up old floor and installed new flooring and they did it perfectly.

Very good Good quality, price, professionalism, and responsiveness

It went well considering that the scheduled technician had an emergency situation right before he was due to arrive and cancelled. Carpet land did find another technician to handle the installation the same day even though it set me back @4 hours from the projected completion time.

great they were very helpful and patient

We went to Carpet Land based on reviews and ratings from Angie's List, and received a very friendly welcome. Phil, our salesman, showed us a variety of tiles and let us take samples home. We decided on 12" porcelain tile, with grout in a coordinating color that doesn't require separate sealing. Jim came out to measure and explain how the carpet and underlayment would be removed, and how the tile would be installed, including around built-in shelving. In addition to friendly and detailed information, Carpet Land also gave us the best price estimate for the project. The installation team did an excellent job, finished in a day and a half, left the work area spotless, were friendly and courteous, and even helped move a heavy piece of furniture. The floor is gorgeous, exactly what we wanted, and I can't imagine any better service. We'll definitely call Carpet Land the next time we need flooring.

Everything went smoothly and the carpeting looks great.

Our salesperson, Richard Cohen, was easy to work with and identified some options that could save us money. His service and recommendations were excellent. The installers came when promised and did an excellent job. We bought carpet they had in stock in the back room at a very good price.

I was very pleased with the entire experience.

Timely, responsive estimate and a exiling of work. Installers Timely, fast and courteous.

On time, efficient, pleasant, knowledgeable, perform of required job.

Jose & Carlos were terrific! They did a wonderful job. I recommend them.

Contractors came on time, cleaned as they went along, acted professionally and performed services efficiently.

Went very well-a fast and professional jobs.

Did a good job – can’t tell where the sum is which is a lot better than past experience, polite and efficient.

My experience with them went fine. We did have an issue, but they resolved it. They weren't as responsive as I would have liked. We pressed the issue and they finally did step up and fixed the issue. In fact, we're in the middle of doing some more business with them. They offer good products at a reasonable price. Ours is commercial carpet and there's not that many people that do that around here.

They were excellent. They did for us what was a very minor piece of carpet but they had it exactly the way we wanted it. It wasn't like re-carpeting a big area. We were very happy that they went out of their way to do what we wanted with the carpet.?

We had a major water flood on the carpet in our guest bedroom and needed to put down a new floor days before overnight guests were due to arrive for the 4th of July holiday. I saw that Carpet Land received good reviews and frantically called them. The salesman I contacted, Matt, reassured me that they could help, drove from Catonsville to Canton within the hour, measured the floor, showed me floor samples and then arranged for the floor to be installed two days later. The workers who came were thorough, professional, and gave us a wonderful job- finished and ready for our guests. I cannot praise the work of Matt and the staff enough. They were life-savers. Will definitely highly recommend them.

I didn't have any issues with them. I would give them an A rating for all categories.

It was perfect. It worked out very well. They were the most responsive.

I was more than happy both times! They are located well to my home, but what has kept me going back to them was the customer service I received. I loved the quality of the pieces I've bought and I get compliments on the materials.

They were really good! The rug was ready before the estimated time. I picked up the rug myself with a pickup truck. I had no problems!