Chase Remodeling

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Job went very smooth

Their service was wonderful.

Our experience with Insulators Home Exteriors was excellent, from start to finish. Our salesman, Jeremy Brown, was knowledgeable, down-to-earth, and completely no-pressure. He knew we needed to control costs while obtaining the best possible product for our project. He also understood our deadlines. While we had no active leaks, we needed to replace our roof before listing our house for sale. He scheduled us within days of the estimate. The roofing team was highly competent, communicative and courteous. We actually enjoyed having them around for two days!. The job, which included installation of a new skylight and downspout extension, turned out beautifully. Everything was cleaned up nicely, including a full sweep of our property with a magnet to pickup any stray nails. Within days we received our warranties in the mail and a quality control survey from the company. In the past we have used Insulators Home Exteriors for a curved concrete walkway and we still get compliments on it to this day. BTW, Insulators Home Exteriors' roof estimate was hundreds less than Home Depot for a better quality roofing material. You can't go wrong with these people.

The bottoms of the wood frames around the two large windows had deteriorated to the point that the windows dropped creating open spaces between the frame and the tops of the windows. We temporarily covered these openings with heavy clear plastic, but replacement was the logical long-term solution. These and the other windows as well as the two doors had lost various levels of their seal integrity and were evidencing condensation build-up between the panes. The contractor's crew took 2-1/2 days to complete the windows, doors and external capping. They worked very efficiently and professionally. They cleaned up periodically during the work and again after finishing. Further, they were very careful to minimize any disruption to our normal household routine.

The guy said that I didn't have to be home for him to come out and look at it; that way I didn't have to be home during the work day. Then he called back and said that he wanted to come out on Sunday morning. He suggested just caulking the leak and seeing if that fixes anything. I told him it needed something more serious than just caulk. I told him what I wanted done, and he wrote up a quote for me. I didn't go with them because I didn't feel comfortable with them.

I didn’t choose them, as I didn’t like the quality of their windows, but the price was good. I did compare their product with other companies. I might use them for some of the other services, but not windows. They were on time and their presentation was really good. My experience with them was good, as the person who came out to give us a quote sat down and answered all my questions. They were pretty responsive, as they came out immediately and were on time. I don’t have any complains about their responsiveness. I might use their services in the future.

They are also going to do window work for me. I was impressed that when they came for the estimate, the guy actually pulled his ladder off his truck and got up on the roof. The other people that came did not get on the roof. It took them two days to complete the job and one person came on the third day to tidy up some things. They did a nice job of cleaning up. It hasn't rained hard yet, but I don't think it will leak. Their price was not the lowest that we received.

We signed the contract for the work in Nov 2008 just before the weather turned too cold to do the foundation work. So we had to wait until the spring for the work to start. We stayed in contact with the company as the weather began to warm in the spring, and they had us on the work schedule. Work started in early May 2009 and was completed in mid-June. The workers were very professional, courteous, maintained as clean a work area as they could. They also worked well with our neighbors to keep disruption to a minimum. Other than a couple of days when we didn't know why no work was done (we found out that there was curing time needed before the next step could begin), they did a good job of keeping us informed as to the next steps. The final patio is wonderful! We are very pleased with the quality of workmanship. One thing lacking was a lack of guidance in the planning (meaning any extras we would like...as described below. Don't misunderstand me...the company did a great job of designing, planning, and building the basic patio...it's just the little extras that could have been mentioned in the initial planning that I'm talking about here). Another contractor that was doing some other work on our house suggested we have some electrical outlets put on the patio (which required running pipe and wire)...luckily he suggested this before the floor and pavers were installed, and the Insulators Home Builders made the adjustment to lay the pipe. Had the initial contact and contract writer suggested this early on, we would have included this in the original contract. A second thing overlooked in the planning (though again a small detail) was the need to paint the steel door that was installed (we live on an alley and a wooden door just would not hold up -- both for wear and security purposes). The cost quoted to add painting the door to the contract was a bit high so we decided to do the painting ourselves.

They were very easy to work with and we got what we wanted out of it. They were fast and their turn around time was within a couple of weeks.

Showed up on time. Found the leak. Pulled back their siding. Sealed the gap in the flashing. Reversed the joint in the J-channel. Result: no more leak. Very professional. No charge, even after several years. They also reinstalled a siding trim section that had blown off at no charge.

The final product is beautiful and we have received many compliments. Both the project manager and the salesman were very responsive. There were times during the job that issues arose and the representatives were very honest - acknowledging when they made mistakes and they quickly made corrections.

They put a new roof on my house and did a good job so I decided to use them for the garage. They were done in one day but in the process of their work, they tore down my rain gutters and did not even replace them. I guess that is why I wouldn't hire them again.

Very well. One of the most pleasant contracting experiences I have ever had.

Everything went very well. Two men did all the work, they started at 8am and were finished by 3pm. The walkway looks great and I have no complaints. The price was the lowest price that I had been quoted but was the minimum charge for concrete work since the job was a smaller one. I will use them again when we need our driveway re-done.

Don Holliday was pleasant to work with. He came on site once, and we visited the showroom once. Our estimate included high end vinyl siding, windows, and doors. Don was willing to work with us on cost, but the estimate he gave us was high relative to 2 other companies we were working with.

A LARGE JOB. EVERYONE IN THE NEIGHBORHOOD WAS IMPRESSED WITH THE JOB. TOOK CARE TO BUILD A RAISED PLATFORM SO WATER DIDN'T RUN DOWN STEPS TO OUR BASEMENT. HOWEVER, WAS DISAPPOINTED THAT THEY NEVER CONTACTED US AFTER I EXPLAINED ON OUR EVALUATION THAT WE WERE GETTING WATER IN THE GARAGE DUE TO THE NEW DRIVEWAY BEING A LITTLE HIGHER.

WE ARE VERY PLEASE WITH THE OUTCOME OF THE WORK FROM INSULATORS OF MARYLAND. THE QUALITY OF THE MATERIALS AND THE THE WORKMANSHIP OF THEIR CRAFTSMAN WERE OUTSTANDING. WE CAN'T SAY ENOUGH GOOD ABOUT THE STAFF, FROM THE ESTIMATOR TO THE WORKERS, A PROFESSIONAL JOB WAS DONE BY ALL.

WE HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THE INSULATORS OF MARYLAND ESTIMATORS AND EMPLOYEES. FROM BEGINNING TO END THE WHOLE EXPERIENCE WAS WONDERFUL. OUR FINISHED PRODUCT HAS GIVEN US A FRESH LOOK AND ENHANCED THE VALUE OF OUR PROPERTY. ALL WORKMANSHIP WAS OF THE HIGHEST QUALITY. WE WOULD HIGHLY RECOMMEND INSULATORS OF MARYLAND, AND HAVE MANY TIMES.

ALL DONE IN A SINGLE DAY. CLEANUP OF REMOVED ROOFING AND NAILS WAS VERY COMPLETE.