Sweet Spot Home Services

heating & cooling contractor

About us

At Sweet Spot Home Services, we are focused on providing Air Conditioning, Heating, and Home Comfort Repair Service, Maintenance, and Installation with the highest level of customer satisfaction. We will do everything we can to meet or exceed your expectations. Our NATE-CERTIFIED TECHNICIANS are HONEST, RELIABLE, and KNOWLEDGEABLE. We offer a personalized approach to our clients, with a strong emphasis on CUSTOMER SERVICE. We have offices conveniently located in Pasadena, Md. and Bowie, Md. We service Anne Arundel, Prince George's, and parts of Howard and Montgomery Counties in Maryland. We are FEMALE OWNED and OPERATED, and with over 20 YEARS of experience, we are THE Residential Air Conditioning and Heating Service Company to call for ALL of Your HOME COMFORT needs. WE CARE !

Business highlights

11 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9243 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
responsiveness
5.0
Showing 201-225 of 243 reviews

Ruhui L.
09/2015
4.5
Robb of the Services responded my request immediately and was able to schedule an assessment in the afternoon. He found the problems and fixed them soon so our house is cooling down now. We did not need to wait until Sunday in this hot weather.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$478

barbara r.
09/2015
5.0
They didn't give me a large window on when they would a come over. They were awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Keith j.
09/2015
5.0
Rob was great person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norman S.
08/2015
5.0
OMG, I have never been so impressed with the quick response after I visited the Home Advisor website. I was contacted right away by Sweet Spot Home Services, the repairman came out w/n an hour on a "SUNDAY," our a/c was repaired & the cost was reasonable! I highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$276

Darryl F.
08/2015
5.0
The gentleman was very professional and very thorough. He actually attended to my primary concern, and looked for other glaring issues to ensure no additional foreseeable problems. I would highly recommend him to anyone with air conditioning unit issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marissa M.
08/2015
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric D.
08/2015
5.0
Rob came out at 9 on a weeknight and got our A.C. Running again. He not only fixed the issue, but heanswered all my questions and explained what he was doing every step of the way. It would have been a miserable night for my wife, our 3 month old baby, and our two dogs without Rob.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol R.
08/2015
5.0
I like the fact that the owner showed compassion for me. I had just had surgery the day before and my ac went down the next day, he came out immediately and resolved the problem.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Sandrea M.
08/2015
5.0
Our tech was very friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Samantha D.
08/2015
4.5
The service tech came out within hours of the call. He was very professional and knowledgeable about the service. I would definitely use them again.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$409

Howard G.
07/2015
5.0
The contractor arrived on time, understood the nature of the problem, explained what should be done, gave a reasonable cost estimate, and completed the repair efficiently. Also offered a service contract which I accepted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon T.
07/2015
5.0
Extraordinary contractor, one that you seldom find. Very fair and honest. I was told I needed two new systems, Sweet Spot Home Services repaired one and replaced the other at half of what other contractors charged. If you are reading this review I would highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,300

Cristina D.
07/2015
5.0
Did an excellent job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony W.
07/2015
5.0
Very quick and professional service. Explained nature of the problem and advised preventive measures.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$670

Douglas B.
07/2015
5.0
A very pleasant man and experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Joanne M.
07/2015
5.0
Rob was on time and very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$160

JOHN R.
07/2015
5.0
Very fair pricing. On time and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin B.
07/2015
5.0
Almost immediately after I submitted my request through HomeAdvisor, I was contacted by Robb and we set up an appointment for that afternoon. Robb showed up before our scheduled time which was a plus. He diagnosed my problem quickly after checking the whole cooling system. He was very thorough and explained everything as he went along. He showed me the most common failure points and explained that though I may not need some parts replaced now, they were well on their way towards failing in the not too distant future. He backed that up by showing me the current condition of the parts he referred to and they indeed showed advanced signs of wear, either by physical condition or by electrical reading. Robb quickly replaced all the required parts and got my cooling system back online. I was quite happy with the customer service provided and the lessons learned. Sweet Spot Home Services and Robb will be my first call if I ever need A/C work done in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$735

Stephen D.
07/2015
5.0
He did a great job on short notice. We're extremely happy with him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rud M.
07/2015
5.0
Very informative and effective

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$390

Karen J.
07/2015
5.0
They came out on Sunday morning and didn't charge extra. They were courteous and looked at all of our other needs to provide an overall assessment. I will use them again as well as recommended them to my associates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald W.
07/2015
5.0
Great experience, Very professional and not pushing unnecessary repairs or services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$398

Rose Marie B.
07/2015
5.0
Outstanding service and even signed up for a contract with sweet spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Juanita G.
06/2015
5.0
The technician was very professional and we will be calling them again.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Contact information

3540 Crain Highway Suite 360, Bowie, MD 20716

http://www.sweetspothvac.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
9:00 AM - 4:00 PM

Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: 9:00 AM - 4:00 PM

Sweet Spot Home Services accepts the following forms of payment: CreditCard
No, Sweet Spot Home Services does not offer free project estimates.
No, Sweet Spot Home Services does not offer eco-friendly accreditations.
No, Sweet Spot Home Services does not offer a senior discount.
Yes, Sweet Spot Home Services offers emergency services.
Yes, Sweet Spot Home Services offers warranties.

Contact information

3540 Crain Highway Suite 360, Bowie, MD 20716

http://www.sweetspothvac.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
9:00 AM - 4:00 PM