Sweet Spot Home Services

heating & cooling contractor

About us

At Sweet Spot Home Services, we are focused on providing Air Conditioning, Heating, and Home Comfort Repair Service, Maintenance, and Installation with the highest level of customer satisfaction. We will do everything we can to meet or exceed your expectations. Our NATE-CERTIFIED TECHNICIANS are HONEST, RELIABLE, and KNOWLEDGEABLE. We offer a personalized approach to our clients, with a strong emphasis on CUSTOMER SERVICE. We have offices conveniently located in Pasadena, Md. and Bowie, Md. We service Anne Arundel, Prince George's, and parts of Howard and Montgomery Counties in Maryland. We are FEMALE OWNED and OPERATED, and with over 20 YEARS of experience, we are THE Residential Air Conditioning and Heating Service Company to call for ALL of Your HOME COMFORT needs. WE CARE !

Business highlights

11 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9243 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
responsiveness
5.0
Showing 101-125 of 243 reviews

Ray N.
08/2017
5.0
Highly recommend this company to anyone

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$900

Jason A.
08/2017
5.0
Same day service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ardy S.
08/2017
5.0
They were professional. Gave me an estimate the first day and I called them back a few days later to let them know I had the money and was ready to get the job done. They finished in one day. I was thrilled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Jeff N.
07/2017
5.0
Robb and Bob were prompt, polite, and true professionals. Inspection and diagnostics of my AC units determined the need for a capacitor for each - nothing more nothing less. Info provided was thorough and honest. Hoping I don't need to call them for a while, but if I have an HVAC issue they are definitely my new go to guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angela A.
07/2017
5.0
Rob and Bob were prompt and very professional. Although they had a full work schedule ahead of them for that day, they still took the time to explain some details and options regarding the job to me. I was very please with the humorous team's professional work ethics and would not hesitate giving them a top rated reference. Thanks again fellows for your service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$312

Griffin S.
07/2017
5.0
The gentlemen at sweet spot were knowledgeable, professional, and easy to work with. They fully explained my questions and their work and even explained a few questions I had outside the scope of the project. I would/will hire them again and recommend them to my friends and neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Adrienne C.
07/2017
5.0
The pro recommended couldn't come out that day so I called Sweet Spot Home Services from the list of other pros recommended. Rob answered and said he could come that night even though he had 3 customers in front me who were a considerable distance away. He came and my AC is working fine now. Customer Service was excellent and went wayyyy! beyond the call of duty, especially when he found out I had not had air for 2 weeks as I waited for my retirement check to come on the 1st. I will be forever grateful for the kindness shown to me. GOD BLESS YOU, Rob.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rafaella G.
06/2017
5.0
Rob came soon after, he was at my home within an hour, friendly and professional, made ,he was very knowledgeable, no BS very straight forward answers, I will definitely recommend and use his services again! Thanks again for such a wonderful service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine S.
06/2017
5.0
Bob and Rob were prompt, efficient, polite and explained everything in great detail. I would recommend Sweet Spot again to everyone. I have their cards and will keep them handy. They should take their comedy act on the road. I loved doing business with them and will be happy to pass my experience along to everyone I meet. Christine S.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

RAYNE F.
06/2017
5.0
I was so happy to have Rob & Bob from Sweet Spot Home Services come out to repair our A/C. These guys are awesome! They were extremely professional, knowledgeable, courteous, conscientious, and very personable! They were able to break things down “Fischer Price” style for us, explaining, even provided a photo of the problem we were having. I’m happy to report the A/C works better than it did when it was new. I look forward to Rob & Bob returning in the fall to spot check our furnace for the winter. I highly recommend Sweet Spot Home Services for all you heating & cooling needs. You won’t be disappointed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Amy M.
06/2017
5.0
I was so happy that my request for service was handled within 30 min. The gentleman explained when he would arrive and what the cost for service might be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norma R.
06/2017
5.0
Reasonably priced, well mannered, excellent customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Liisa K.
04/2017
4.5
I neeeded repair of my A/C unit not a new system at the moment. They worked with me and within my budget. Robb explained what they were doing and how much this was going to cost. He is very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
04/2017
5.0
Robb was fantastic to deal with. He took the time to explain in detail what they were doing and also explained service contract options. I hired them to perform routine maintenance on my HVAC system. Robb & Bob were professional and I highly recommend Sweet Spot Home Services for your Heating & Cooling needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$21,360

Monica P.
03/2017
5.0
Robb was very responsive when during our initial phone conversation, he identified that I needed to contact the gas company to ensure that I did not have an actual gas leak. Once that possibility was eliminated, Robb and Bob promptly came out the next day, right on time. They conducted a comprehensive inspection of my furnace and AC unit, explained their findings, made the recommended repair, and provided all of this to me in detail, in writing. The apparent years of knowledge and professional approach helped to increase my comfort level in working with a company that I was not really familiar with, other than the numerous positive reviews that I had read. Their rates are very competitive and their work ethic is impeccable. It was a pleasure meeting both Robb and Bob who demonstrated superior customer service. I already have and will continue to highly recommend Sweet Spot Home Services to friends and family. The bigger more well known companies don't even remotely come close...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Abraham J.
03/2017
5.0
Robb, the tech responded within minutes of being in the Home Advisor list for my request. He gave me a window and called me back with in an hour and was right on time. I was hiring him for my clients - I am a real estate broker. My clients words were, "Great person, great company." Nothing else needs to be said.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debo A.
03/2017
5.0
Rob called me under a minute to find out what the problem was and came out the next day to fix it. He was very professional. He also was able to identify what the issue was with my furnace thereby fixing it in no time. The problem was so small and easy to fix that he did not charge me for it. He only charged for the standard service call fee for coming out. I would definitely recommend him!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$59

Felicia S.
02/2017
5.0
Robb and Bob are very professional and knowledgeable with great customer service. They take time to explain what is necessary and answer any questions that you may have. We are very pleased! They installed a new humidifier for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary M.
02/2017
5.0
Replaced a leaking coil in my furnace. Not an easy job. But Robb and Bob did a fantastic job. Very impressed by their knowledge. I would most definitely recommend them. Very happy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Larry K.
02/2017
4.5
Very knowledgeable and detailed in his evaluation of our two heat pump systems. Did not try to sell us anything other than the basic needs.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Neal F.
12/2016
4.5
Fantastic quick service! Could not be happier!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shawn G.
11/2016
5.0
Robb and Bob were great. Called them with a heat pump problem in the morning and I was up and going by that evening. Really appreciate the quick response, reasonable price, and great work. Thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3540 Crain Highway Suite 360, Bowie, MD 20716

http://www.sweetspothvac.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
9:00 AM - 4:00 PM

Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: 9:00 AM - 4:00 PM

Sweet Spot Home Services accepts the following forms of payment: CreditCard
No, Sweet Spot Home Services does not offer free project estimates.
No, Sweet Spot Home Services does not offer eco-friendly accreditations.
No, Sweet Spot Home Services does not offer a senior discount.
Yes, Sweet Spot Home Services offers emergency services.
Yes, Sweet Spot Home Services offers warranties.

Contact information

3540 Crain Highway Suite 360, Bowie, MD 20716

http://www.sweetspothvac.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
9:00 AM - 4:00 PM